An Expert Review of Peakon's Employee Experience Management Solution - 2021

Author Phil Strazzulla, HR Tech Expert, Harvard MBA, Finance and Software Nerd
Phil Strazzulla: HR Tech Expert, Harvard MBA, Finance and Software Nerd
July 29, 2021

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Peakon connects insights across all parts of the employee journey to optimize for the best experience possible.

What's Inside

Peakon Review

Peakon was recently acquired by Workday, providing the company the funding it needed to grow its product to the next level. Peakon can be trusted for everything from onboarding to engagement, to retention to leadership development, to DEI to performance feedback.

Peakon shines in its analytics. Once it receives survey data, it provides a number on a 1-10 rating scale to tell your company how you’re doing. For example, if your feedback on company communication was only a 4.6, you can take actionable steps to fix the issue and track how the survey results change month over month, year over year, and so on.

Peakon Customers

  • EasyJet
  • Verizon
  • Nando's
  • Pret
  • Capgemini

Peakon Stats

  • Peakon is trusted by 1,000+ companies
  • 174mm+ employee survey responses
  • 32mm+ employee comments
  • 160 countries represented

Peakon Resources

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Buying HR Software? Here's some quick advice

Key Peakon Features

  • Benchmarking
  • Attrition forecasting
  • Question libraries
  • Automated survey scheduling and delivery
  • Leadership training
  • Analytics and visual data
  • Health and well-being insights

Peakon Implementation

Customers receive a success team to guide your company through important implementation milestones and eventually through adoption.

Peakon Customer Success

All pricing plans get 24-hour online customer support. Higher plan customers receive dedicated Customer Success management and frequent alignment sessions.

Peakon Key Integrations

Peakon seamlessly integrates with Workday thanks to the acquisition. It also integrates with apps such as Slack, and offers an open API.

What to be aware of

Peakon Pricing

Peakon has three pricing tiers:

  • Essential: Includes baseline engagement features, a mobile app, and 24-hour online support. ‍
  • Business: Includes everything from the Essential plan, and adds personalized benchmarking, custom insights, action plans, HRIS integrations, and a dedicated Customer Success consultant.
  • Premier: Includes everything previously mentioned, plus micro-learning sessions, attrition prediction, hierarchy mapping, business impact metrics, unlimited custom dashboards, and extended Customer Success support and change management training.

You must contact a sales representative for specific costs.

» Save Money: Check out our resource on how to save money when buying HR tools

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