15+ Best Employee Rewards Programs (2024)

We like the user-friendly platform. They have great customer service. Our employees are able to use their points towards stuff they enjoy.

We purchased it to engage employees and give recognition. We love the idea of employees giving positive feedback to each other. Our employees wanted to be able to give each other recognition as well. We used it for 2.5 years.

Nectar took a while to implement. Our employees would like to see additional / new options to purchase with points. Notifications to employees didn’t always work.

They are very similar to competitors. Their gift selection seems smaller then others.

Consider time of implementation. Make sure that your team uses it on a regular basis. Give incentives for employees to give each other recognition.

They are always making updates to improve. They have improved the overall design of the app.

Larger companies that aren’t able to recognize and acknowledge every employee all the time.

Some of the main reasons why I like Motivosity are:

It helps me feel appreciated and valued by my colleagues and managers for my work and contributions.

It allows me to redeem my points for gift cards, perks, or donations that I enjoy or care about.

It integrates with my other tools such as Slack, Microsoft Teams, and ADP making it easy to access and use.

My organization bought Motivosity because we wanted to improve our employee engagement and retention. We had a problem with low morale, high turnover, and lack of recognition among our staff. We needed a tool that could help us create a culture of appreciation and motivation in our workplace.

I have personally used Motivosity for about six months, and I have seen a positive change in our workplace culture. I feel more appreciated and valued by my colleagues and managers. I also enjoy recognizing and rewarding others for their work. I think Motivosity is a great employee engagement platform that helps us achieve our goals and grow as a team.

Some of the main ways that Motivosity can improve or I wish it were different are:

It could offer a free trial for the upper tiers, so that potential customers can evaluate the features and benefits of the platform before purchasing.

It could improve the Android app, so that it is more stable and reliable, and has the same functionality and user experience as the iOS app.

It could provide more direct support options, such as chat, phone, or email so that customers can get faster and better assistance for their questions, issues, or feedback.

Motivosity is different from its competitors in a couple of ways. Here are some of the main differences and how it stacks up:

Motivosity has a unique feature called MVTV, which is a live stream of recognition that can be displayed on TVs, monitors, or screensavers. This feature enhances the visibility and impact of recognition in the workplace. I have not seen this feature in any other platform, and I think it is a great way to celebrate and inspire employees.

Motivosity has a flat pricing model that charges per user per month regardless of the number of users. This makes it easy to budget and scale the platform as the organization grows. Most of the other platforms have tiered pricing models that charge different rates based on the number of users or features. I prefer Motivosity's pricing model because it is affordable, transparent, and easy to use.

Employee engagement software is a type of tool that helps organizations measure and improve the engagement and satisfaction of their employees. When buying this type of tool, people should think about the following criteria:

The tool should offer features and functionality that match the organization's goals and needs for employee engagement. The tool should also be easy to use, customize, and scale.

It should have a high user adoption and feedback rate which means that most of the employees who are invited to use the tool actually use it regularly and provide feedback on their experience. This indicates that the tool is engaging, fun, and valuable for the employee.

Lastly, the tool should have a transparent and affordable pricing model that fits the organization's budget and expectations. The tool should demonstrate a clear and positive return on investment (ROI), which means that the tool helps the organization achieve its desired outcomes, such as improved performance, retention, and culture.

I have noticed two ways in which Motivosity has changed or evolved over time to meet users needs:

It has introduced new features and functionality to enhance the user experience and provide more value to the customers. For example, some of the recent additions are MVTV, a live stream of recognitions that can be displayed a number of ways; ThanksMatters Card which is a Visa card that allows users to use their Motivosity Bucks anywhere Visa is accepted; and 1 on 1's, a tool that helps managers and employees have effective and meaningful conversations.

Motivosity has expanded the integrations and partnerships to make it easier for users to access and use the platform from different platforms and tools. For example, some of the recent integrations and partnerships are Microsoft Teams, a chat and collaboration tool that allows users to send and receive recognitions, points and badges from within the app; Covver, a swag provider that allows users to redeem their points for branded merchandise; and Sweeteners, a perk provider that allows users to redeem their points for discounts and deals.

Motivosity is suitable for teams of all sizes, from small startups to large enterprises, across various industries and sectors. It is especially beneficial for remote or hybrid teams, as it helps them stay connected, engaged, and motivated.

I feel the ease of sending employees rewards is my number one pro of the program. Keeping my team excited and motivated is great. Also, not having to use multiple programs for each task is wonderful. I feel remembering milestones and birthdays is important to my staff and this has very little room for error.

My company was using other software programs to set reminders of anniversaries and birthdays. We then would have a separate email program to send recognition awards. It was a hassle and very time-consuming. It was also easy to make errors because of not having a streamlined program.

I feel that sometimes, the number of options in awards can be overwhelming. The news feed could be organized by department, which would make it geared to that area of the company. I also think being able to make the recognition public to all staff could be motivating to everyone.

Bucketlist was incredibly easy to use, and I feel it is one of the better programs out there. It also is cost-effective and great for time management. I feel that fewer steps taken daily increase HR productivity and keep my team hyped up to do better. It is a great way to encourage staff members to do their best while feeling valued.

I would recommend doing their own research as to whether this program fits their company's needs. They offer a free trial, which I highly recommend utilizing. I feel this program is a wonderful tool, and my advice would be to purchase it.

They are constantly updating their system, adding new tools, and making it easier to navigate.

Tech companies and really, any office with staff members.

Cooleaf is very employee friendly. It can be difficult for larger teams to keep track of accomplishments, birthdays etc but this platform eliminates that concern. It has been instrumental in improving engagement for remote team members post-pandemic.

I have used Cooleaf to manage employees for clients since 2021. The service allows HR to track employee engagement and handle employee reporting. Cooleaf allows me to send surveys, improve peer recognition, and offer rewards for staff. It integrates with other software that we use easily. Cooleaf has a fun interface that enables the HR team to keep track of important changes on the go.

There are sometimes issues with the mobile app sending push notifications. Cooleaf’s voucher program can be tedious to track if the employee does not use their points. The voucher system could use an update with more exciting redeemable options.

Cooleaf is a fun platform. The service is affordable and user friendly. Other platforms like Guusto have slightly better features and redeemable options.

How many employees need Cooleaf access? Do you have a remote staff and will any rewards be applicable in their location?

I have used Cooleaf since 2021 and since that time, they have improved their customer service response and engagement surveys.

Cooleaf is good for small-medium sized organizations that focus on employee engagement. It is a customizable service that can get expensive if you have budgetary constraints.

I really like the design of emails. I like that you can custom-make emails that are sent to employees. I like to provide employees with a fun tool.

They decided to use workstars as an additional resource for employee recognition for birthdays. They also wanted to recognize employees for anniversaries. They wanted to be able to give each other props on a regular basis.

Thought it was expensive for the platform. Wish it was more user-friendly. Wish we had one dedicated rep.

They are very similar to other platforms out there.

How often you plan to use it. How many employees you will have using it.

I haven’t noticed changes while we used it.

Hybrid organization that has employees all over the world.

• One standout feature of Connecteam is its user-friendly design, offering various options to customize team collaboration.
• Users can easily upload their own documents and files from any device, making resource sharing simple.
• The intuitive interface allows you to manage your team from a single dashboard, where you can view the status of tasks at a glance, reducing miscommunication and boosting productivity.
• Tasks can be assigned directly from the dashboard, eliminating the need for additional communication methods.

I used Connecteam for three months while on contract with my previous employer. As of late 2024, I believe they are still using the platform. We chose Connecteam because it is a comprehensive employee app designed to streamline communication, optimize daily operations, and boost professional skills. It allowed us to schedule shifts, monitor employee work hours, and send automated reminders, all within a single platform.

• While Connecteam offers a flexible pricing structure, some users find frequent upgrade prompts frustrating.
• For smaller teams with fewer than 30 members, the pricing can be relatively high, which might discourage some users.
• The costs can add up depending on the desired features and team size, so businesses should carefully assess their needs and budget before committing to the platform.

Connecteam stands out for its ease of use, featuring an intuitive and user-friendly interface. The layout is clean, with clearly labeled tabs for each function, making navigation straightforward.

For example, team members can easily create individual profiles with personal information, promoting better collaboration and engagement within the organization. The app’s simplicity ensures that even users with limited technical skills can navigate it effectively, fostering team integration and productivity.

Connecteam offers a flexible pricing structure compared to other employee scheduling tools. The software includes three distinct hubs, each offering five unique plans: Free, Basic, Advanced, Expert, and Enterprise.

Pricing is fixed for the first 30 users, making it affordable for small teams, but as your team grows, additional charges apply. This tiered structure allows businesses to choose a plan that fits their needs while accommodating future growth.

Connecteam has evolved by empowering managers to automate business processes, allowing them to focus on growth strategies while helping employees enhance productivity, professionalism, and job satisfaction. By streamlining tasks and reducing administrative burdens, the platform creates a more engaged and efficient work environment, ultimately driving better results for the organization.

Connecteam is ideal for teams of 30-50 employees, especially those with non-desk workers who need streamlined communication and scheduling tools.

1. It's very easy to use making rewards easy to redeem
2. customer support is very responsive and supportive, they try to find solutions as easily as possible.
3. They offer many different ways to redeem rewards and are always adding more as time passes.

My organization bought Guusto to reward employees and customers for referrals and milestones in our company. I have personally been using Guusto for a little while but it's always been a very easy and painless process to redeem those rewards. For things like payroll, it makes it very easy for my organization to process payments without having to worry about it during tax season. It's easy to get started and the pricing is very appealing to many different types of small businesses. Would recommend Guusto to anyone!

1. Some different reward options don't give you the choice for specific dollar amounts.
2. There is no way to automatically pay people on payroll who aren't in the company.
3. It's hard to pay out bonuses and have everything integrated into tax filing programs.

Other types of payroll programs are very hard to use and take a long time to get new users setup, and also make you pay for one year of service upfront without letting you try out the service for a short period. With Guusto you can try it out and if you don't like it you can stop your service. Also the ease of use of Guusto makes it way more appealing to many different companies.

When purchasing this type of service you should consider whether it can accommodate international payroll. Thinking of this before you purchase the service can come in handy when you need to go to the US or other parts of the world and be able to pay contractors or other employees abroad. Also the price of the service can be low if a very small number of employees or more expensive if you need to accommodate more people.

At first Guusto didn't have any type of features for the organization's employees. But as time has passed they have introduced different features like benefits for employees and even a HR type environment for employee reviews ETC.

I believe any type of user that has a small to mid size company can benefit from Guusto services. They make things for payroll easy to use and hassle free.

• All our local brands are available in the gift card section.
• The platform operates extremely fast; gift cards are generated within seconds.
• Customer support is excellent; any issues we have are addressed promptly and with priority.

We were looking for a solution to appreciate our talent and provide them with necessary benefits and perks during remote work mode. Vantage Circle offers a complete solution that helps us celebrate our employees in remote and hybrid environments. We have the option to send gift cards for birthdays and have also implemented a points system where employees can accumulate points through appreciation and strong performance.

• We are still waiting for some Indian brands that we requested some time ago.
• Currently, there are no dine-out related offerings.
• We are also waiting for a joint team-based appreciation mechanism to be implemented.

Vantage Circle is more affordable compared to similar tools. The solutions are regionally customized, allowing us to deal in INR and engage with locally present brands. Additionally, the customer support team is exceptionally responsive and helpful.

Consider the need for employee appreciation in remote or hybrid work environments. Evaluate the presence of relevant brands for gift card options. Look into subscription plans; for example, Vantage Circle creates customized plans based on the number of users.

Not sure about the changes they made.

This tool is very suitable for organizations operating in remote or hybrid modes with globally distributed teams.

It's easy to navigate and a fantastic way to show appreciation for colleagues' hard work. I love how points can be converted into real gift cards for employees. There's no need to wait until mid-year or year-end to recognize people with Kudos.

We use Nectar for staff and management to reward employees for exceptional work with points. This tool is also valuable for keeping employees connected and interested in each other's work, as it allows them to engage in a manner similar to social media. Additionally, it helps management identify areas of staff success that might otherwise go unnoticed, which is particularly beneficial for formal evaluations. With staff able to comment on each other's posts, Nectar facilitates ongoing positive interactions, enabling team members to engage daily, learn more about each other, and collaborate more effectively. Moreover, it allows management to incentivize positive behaviors with tangible rewards.

I wish the Kudos I receive each month to award to team members weren't limited to a certain amount. It would be great to have more Kudos to recognize the various departmental workers I collaborate with. As it is, I have to choose carefully who to recognize each month.

This is the only recognition software I have used.

People should think about price, usability, and user-friendliness, as well as reviews from other companies.

The Kudos system continues to expand its features to recognize all types of situations. They actively incorporate client feedback and implement their needs into the system.

Kudos is good for managers and frontline employees in small and medium sized companies.

It has an easy to use interface. It is easy to set up team members on it. It can be customized to align with our core values.

We were looking to integrate recognition into our workflows. We wanted it to be distributed across the organization, so it wasn't leadership only but everyone participated. We also wanted to align recognition with our core values. We've been using Bonusly for just over a year, and it has helped our team pause each month and recognize people for their efforts.

While Bonusly offers several beneficial features, there are areas that could be improved to enhance user experience and functionality. One of the drawbacks is the clunky and challenging nature of the Two-Factor Authentication (2FA) process, particularly when using it on mobile devices. Simplifying and streamlining the 2FA procedure would make it more user-friendly and accessible. Another area of concern is the Signals feature, which falls short when it comes to conducting employee surveys. The limited scale options of 1-5 restrict the ability to capture nuanced feedback, as some questions may require a more extensive rating scale. Providing customizable scales would allow for greater flexibility in survey design. Moreover, the lack of customization options for survey questions itself is a drawback. Enabling users to personalize and tailor questions to their specific needs and objectives would enhance the effectiveness of data collection. Lastly, improving the process of extracting and integrating survey results into analysis systems would facilitate data analysis and reporting. By addressing these cons and implementing the suggested improvements, Bonusly could offer a more seamless and customizable experience, enhancing its usability and value as an employee engagement tool.

One of Bonusly’s key strengths is the ability to customize company awards and rewards, allowing organizations to tailor recognition programs to their specific needs and culture. This flexibility ensures that employees feel appreciated in meaningful and personalized ways. Additionally, Bonusly has a user-friendly mobile interface, enabling seamless access and participation on the go. This makes recognition accessible anytime, anywhere. Another standout feature is its integration with Google Chat, which streamlines use within our team’s workflow. When searching for an employee engagement software, these qualities—customization, mobile interface, and integration—should be top considerations, and Bonusly excels in all these areas, making it an ideal choice for fostering a culture of recognition and appreciation.

It has worked great for our small company

Simple, fast platform. Easy set-up and free trial version prior to transition to paid version. Easy implementation and great reporting options and support.

In the age of remote, work-from-home, and hybrid models, and all of the inherent challenges it presents, Assembly has allowed us to continue to celebrate business culture and monetize the value of success within our organization. We are able to easily recognize team members and their accomplishments so that those ambiguous moments can become tangible for the entire company to see. Acknowledgements of birthdays, anniversaries, work anniversaries etc. are seamlessly built in, never to be forgotten or overlooked. Coins can be exchanged for gifts, donated to charity, traded in for company-branded gifts, or cashed in for rewards. Our engagement rate is over 90% on the Assembly platform and we are very excited to see how they can continue to evolve its value proposition.

Coins expire if not used in time. UX could be more user-friendly. Larger tiered allotments would be a great improvement.

When considering any employee recognition platform, functionality and reporting should always be heavily weighted in the final decision. Recognition platforms go hand-in-hand with engagement surveys; some platforms do not offer this feature or offer. Limited version of this feature. Mobility and accessibility are primary concerns, especially where remote and global teams exist. Also, goal/challenge creation, tracking and attainment features are wonderful enhancements to include.

There have been consistent upgrades to the platform and Assembly is very open to feedback and suggestions.

Assembly is ideal for small and mid-market organizations.

Reward Gateway is easy to use for both employees and administrators. It's highly configurable, allowing us to customize recognition programs and rewards to meet specific organizational needs. The platform offers a comprehensive suite of tools, including recognition, rewards, well-being programs, and communication tools, which helps simplify our HR processes and increase overall engagement.

We purchased Reward Gateway to help improve our employee engagement and recognition because there was a gap in providing formal and meaningful rewards and recognition for our employees. We've had it in place for approximately two years. Reward Gateway was chosen for its platform capabilities in combining recognition, rewards, employee discounts, and well-being programs. The organization believed it would add significant value. Additionally, the ability to configure the platform and gain data-driven insights has been a crucial feature for our needs.

The platform is not cheap. The extensive features require professional training for proper use. Integration with existing HR systems can be challenging and may require additional effort from developers.

Unlike similar tools that focus on one or two areas, Reward Gateway offers an all-in-one solution, making it easier to manage and improving engagement across the board. The platform is user-friendly for both employees and managers and offers high levels of customization to align with our branding. Constant upgrades ensure it remains relevant and scalable as our company grows.

Key criteria include the features offered to meet recognition, reward, well-being, and communication needs. Ensure the platform allows easy customization according to organizational needs and branding. Check the integration capability with existing HR systems to ensure seamless functionality. Consider the cost and scalability of the solution. User-friendliness and support services are also crucial for smooth implementation and operation.

Reward Gateway has expanded its features beyond recognition and rewards to include well-being programs, communication tools, and engagement analytics, making it a comprehensive platform for organizations with diverse needs.

Reward Gateway is ideal for organizations aiming to improve employee morale, satisfaction, and overall engagement through a structured and multifaceted approach.

You can let the rewards accumulate to earn large prizes. You can have multiple ways to redeem your earnings and rewards like through gift cards or a cash visa card. You can earn discounted items that you might use for work like computer monitors, chairs, and headsets which help your performance and do not kill your pocketbook. The main reason I like this solution is that options give you freedom, you don't feel tied down to being limited to what you can choose to get for your hard-earned incentives.

We got Awardco back in 2020. We were incentivizing employees with Venmo by sending cash and that was a wreck from an accounting and logistical standpoint. Awardco lets you give employees gift cards, visa cash cards, swag, company products for improved performance, etc. I have personally used this platform for over two years. The selections of products and offerings are great and diverse.

The way to navigate the website is not that user-friendly, like how to find the cash visa card, you have to call customer service to get instructions to locate it. The way you have to find retailers for gift cards is to scroll through endless companies when it would be nice just to search for a specific offering or company instead. I don't like how they do the confirmation for redeeming items. It doesn’t feel very secure. I actually had my rewards sent to the wrong person one time and I lost that money and never got it back. I wish they could let you recapture your funds if they were sent to the wrong place due to confusion in placing your orders.

This is pretty unique and comprehensive to other platforms. It gives you great variety and selection. Everyone loves choices and they deliver on that front.

Will your employee feel comfortable using the platform since it is not always intuitive? What cost is going to be involved internally to administer within the company on top of the cost of the service? How are people going to take advantage of what they earned upon departure from the company?

They have increased their selection and customer support so you don't have to rely so much on the employer to provide support to use the platform.

Sales People! Customer Service agents with good metrics. Lower-level employees that are motivated by small token amounts of money.

The standout features of Worktango that I appreciate are its robust analytics capabilities, particularly how it provides breakdowns for each demographic, department, and manager. The customer service is exceptional; they consistently demonstrate eagerness to assist me in optimizing tool usage, introducing new features, and ensuring I maximize the value of my subscription. I also find the points system for recognizing team members appealing, as it offers opportunities to earn gift cards and other rewards.

Our team has relied on Worktango for approximately a year, finding its points system particularly commendable. These points can be redeemed for various rewards, such as gift cards, fostering motivation and engagement. Additionally, Worktango's software has proven instrumental in enhancing decision-making processes, driving innovation, strengthening supplier or partner relationships, bolstering customer relations and service, and fostering internal operational efficiencies. Notable features include its robust role-based access mechanism and intuitive drag-and-drop platform for crafting tailored employee recognition campaigns. The platform also offers an excellent recognition and rewards tool, boasting easy implementation and AI-driven data analytics.

The system's export functionality is somewhat restricted and could benefit from additional options. While it's a modern platform, it's quite narrowly tailored to its own methodology. Integration between Worktango and Microsoft Teams lacks the intuitive ease required for seamless collaboration. While raw data is accessible, visualizing and leveraging it in its current form can be time-consuming, especially concerning usage data and the quality of feedback provided to employees. Certain navigational aspects could also be more user-friendly.

Among employee recognition and engagement systems, Worktango consistently secures a spot in the top two rankings. It offers competitive pricing and holds the second position for customer service responsiveness and ease of use.

When evaluating software options, businesses should prioritize factors such as ease of use, analytics capabilities, and cost-effectiveness. Additionally, companies should emphasize feedback mechanisms, goal alignment, people analytics, and lifecycle surveys in their decision-making process.

I’m unsure of how WorkTango changed or evolved over time.

WorkTango is ideal for small to medium-sized companies.

• It saves me SO MUCH TIME!
• It's so simple to use and for other people to pick up
• Its use grows organically once people start using it
• The variety of the store gives our people huge autonomy and variety
• It makes rewarding easy and fun
• It helps drive a positive culture, a culture of recognition and appreciation
• I love just how much everyone else loves it
• The team that works there is so helpful and works with you to always deliver improvements
• It continues to deliver extra value, we're always finding new ways to get more out of it.
• It's made my life a million times easier. I could never go back.

We initially bought it to automate the plethora of manual processes that I was trying to execute manually myself beforehand. This includes managing the general reward and recognition schemes, all nomination processes, awarding, and the peer-to-peer R&R scheme we ran. All purchasing of vouchers, prizes, etc in a hybrid world which requires getting people's addresses, etc.

This range of activities took up almost all of my time and left very little to work on bigger strategic projects. It couldn't continue.

Mo automated all these processes, for example sending out the nominations sent in for our quarterly awards to each nominee. This took the best part of a day to manually send all of these emails for every nomination. Now it takes no more than 30 seconds, I click one button for each category and they all go out. This is a time saving that is replicated across multiple processes and has completely changed the scope of what my role can deliver because of the time it saves.

However, the real value has come since then. With my free time, I've been able to develop our use of Mo to be the centerpiece that everything is built around. We've learned much further on the peer-to-peer scheme and the overarching objectives of engagement are about bridging the gap and connecting people to feel part of a team where community is our culture and fun is in our DNA. Mo allows us to drive this culture shift, connecting people all over the country through positive interactions on the platform, strengthening working relationships and our sense of broader identity. We've been using it for 2 years now, and are averaging 1500 moments shared on the platform a month (each being a recognition, thank you, or award) with c1100 users. It's helped drive a 1.9 increase in our engagement score in Peakon in 1 year.

• I really can't call out things I dislike. The only feedback I get is:
• You can't edit a moment once you've sent it (but I understand why that's the case).

It wraps everything up into one easy-to-use and comprehensive platform. At the same time, it's not cluttered with useless extras. The service you get for the price is extremely good, the customer service is exceptional and the team is an absolute pleasure to work with.

It was the only platform I found that facilitated the peer-to-peer scheme I was running. I was able to completely replicate the model in Mo but have the entire thing automated. Nothing else allowed that level of autonomy for the user but control for the admin too. The store is extremely comprehensive too which makes a massive difference. Others were good but the Mo one is bang on with variety and caters to a wide range of preferences. Once or twice at the start, I had people ask if other stores could be added but I've never had it since.

The Boost functionality and how it helps support our agile ways of working has been a real leap forward and their manager assistant is a really helpful tool for our leadership population. It seems as time goes on, the more and more we can align how we work and what we do to utilize the platform to support us.

Think about what you really need, and what problem are you directly trying to solve. That's the first question. The second is what's possible. My view shifted so much once we got Mo to all these other possibilities that I hadn't considered before. Ask the what-if questions, challenge what you are doing, and think what would be the dream scenario. Also, think of it from a bigger cultural piece. What attitudes, behaviors, and cultures are you wanting to drive within your business and what's going to best support you in doing that. Also, does it automate for you? The more it automates, the more time you have to dig deeper into the bigger issues/questions.

Since we started using it 2 years ago. It introduced the Boost function and the manager's assistance. These two upgrades more specifically target the leadership population as we/they'd identified that they were the harder population to get engaged with the platform. These upgrades build in routine and simple triggers which are easy for leaders to respond to. The assistant also gives all the key information you need in one easy place (budgets, team activity, etc) but also great in-house articles to get people thinking about management approaches with a more modern and progressive approach which I know has been really well received.

I would say a more modern organization or one that wants to modernize. It's probably not good for a traditional working environment so much. It works for big businesses and small businesses too. Its functionality allows you to manage the view in a way that means you can scale as large as you like and not lose the personal touch it offers.

The creation of rewards programs was straightforward, making it easy to align them with company values. The peer-to-peer "wow" program successfully encouraged employees to recognize one another, fostering a positive and engaging work environment. The wellness program was well-received by staff, indicating its success. Excellent customer service and the user-friendly app, especially for field employees not frequently at desks, were significant advantages.

Our organization was concerned about the high employee turnover rate, with exit interviews often highlighting a lack of morale due to employees feeling unseen and unrecognized. Increasing salaries as a reactionary measure to prevent departures did not effectively address the underlying issue of employees feeling unappreciated. We were also worried about engagement levels and the resulting dip in productivity from disengaged employees. Despite trying numerous team-building exercises and management retraining, the problem persisted. Terryberry seemed to offer a solution by providing ongoing recognition, encouraging exceptional work, boosting productivity, and reducing turnover by enhancing morale. I have personally used it for six months.

The many choices available for employees was somewhat overwhelming, potentially leading to decision fatigue and wasted time. The tool's integration with other HR systems could be smoother, and customization options were not as flexible as desired, particularly concerning integration with external programs.

Compared to other tools I've used, Terryberry stands out for its user-friendly interface and exceptional customer service. It focuses less on gamification, favoring a points system over cash rewards, which aligns better with our goal of providing added rewards rather than extra compensation. This approach seems more appropriate for recognition software.

It's essential to consider whether your employees are likely to adopt and appreciate this tool. High-income professionals with demanding roles may show less interest in the rewards, so understanding your staff's preferences is crucial. Implementation is straightforward, but launching the program requires commitment. Additionally, be mindful of potential issues like perceived favoritism and have strategies ready to address them.

Terryberry has enhanced its mobile app, making it more accessible for employees regardless of their location. Improvements to the interface's navigation have also made the tool more user-friendly over time.

Terryberry is well-suited for remote or geographically dispersed workforces, industries with high turnover at the entry-level, large companies, and any organization looking to boost employee engagement, especially in roles that are repetitive or routine. This tool can help employees feel more recognized and engaged.