The Top 13 Best Recruiting and HR Chatbots - September 2020

The best HR chatbots, key metrics, pitfalls, and ROI calculations

Are you looking to decrease the time your recruiting team spends sourcing and screening candidates?  Our research has uncovered the best recruiting chatbots including Xor, Olivia, Wade and Wendy, and many more.

This article dives into these solutions, along with how to think about pricing, ROI, implementation, and everything else you need to be successful when you buy a recruiting chatbot. Using a chatbot in your recruiting process can be a huge game changer for your business - but you need to know what you're doing!

We hope this article is helpful and that you use it as a reference as you move through the buying process. Good luck!

We spend hundreds of hours researching the best HR and recruiting software so you don’t have to.  We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software.  Most of the vendors featured on our site have no commercial relationship with us, we want to feature the best software for our readers regardless. Learn more

We put in the effort to make this guide awesome

48
Hours Researched
9
Experts Consulted
23
Vendors Reviewed

Featured in

Top Recruiting and HR Chatbots

We track thousands of HRTech solutions, these are the best HR chatbots per our research and expert council as of September 2020

XOR

Review

XOR’s chatbot can automate many complex recruiting and HR workflows through various modes of communication including SMS, WhatsApp, Facebook, web, email, etc.

Their chatbot supports candidates screening, interview scheduling, employee onboarding, HR FAQ’s, and many other use cases. ~99.3% of candidates and employees who engage with XOR’s AI say it’s a great experience.  Learn More About XOR

XOR

Stats:

XOR

Pricing:

Best for:

Worth Checking Out:

Olivia

Review

Olivia/Paradox has one of the most robust Recruiting Chatbots out there.  Their founding team has been in HRTech basically forever and have built everything from job boards in the 90s to recruitment marketing software in the 00s, and now chatbots.

Paradox, the company behind Olivia, will take the majority of implementation burden off your HR team by making sure your new bot has the initial set of responses to candidates’ most frequent questions - a great way to make sure you’re setup for success.   Learn More About Paradox

Olivia

Stats:

Olivia

Pricing:

Best for:

Worth Checking Out:

Mya has grown insanely fast with $30 mm of venture funding, and has apparently invested much of that capital into R&D as their offering boasts a 79% reduction in time to interview, a 93% applicant completion rate, and many more interesting stats.

Mya

Stats:

Mya

Pricing:

Best for:

Worth Checking Out:

Leading chatbot for recruiting screens

Brazen’s bot is designed to convert more career site traffic into applications in your ATS by answering candidate's most pressing questions, or navigating them through the application. They’ve found their bot engages 40% more career site visitors than just asking candidates to apply, and that candidates who’ve engaged with the bot are 100-200% more likely to be hired.

The simplest version of their platform can be live in a few days, which gives your team the ability to try their solution before committing 100%.  Learn More About Brazen

Brazen

Stats:

Brazen

Pricing:

Best for:

Worth Checking Out:

Humanly has designed an AI powered chatbot that is specifically built for mid market companies who need a tool that is simple and fast to implement.  Their product will allow your recruiting team to screen and schedule candidates in a DEI friendly manner that also integrates directly with your ATS so that recruiters don't need to log into another system.

They are doing all sorts of interesting things including using the data from your performance management system to continually get better at screening candidates so you can make the right hires.  If you're a mid market company looking to add a chatbot, text recruiting, or AI capabilities to your talent acquisition stack, check them out.

Humanly

Stats:

Humanly

Pricing:

Best for:

Worth Checking Out:

The team that pioneered the recruitment marketing software space is back with the first chatbot that is tightly integrated into a leading candidate relationship management (CRM) offering.

Please note, this solution is only for companies who’re using Smashfly and is not available as a standalone offering.

Smashfly

Stats:

Smashfly

Pricing:

Best for:

Worth Checking Out:

AllyO’s chatbot has had over 10 million conversations with candidates, and boasts customers like FedEx and Cheesecake factory.   The company’s founders left jobs at McKinsey and Google to start this business.  While doing so, they went as far as to start a staffing company to understand their customer needs, and were the first “candidates” to apply through their bot to better understand the candidate experience.

If you take a look at their product, check out the ATS re-discovery feature that allows for surfacing of previous candidates, along with their text recruiting module which is now sending 13k texts per day to candidates.

AllyO

Stats:

AllyO

Pricing:

Best for:

Worth Checking Out:

Espressive’s solution is specifically designed to help employees get answers to their most common questions (PTO, benefits, etc), without burdening the HR team. Employees can access Espressive's AI-based virtual support agent (VSA) Barista on any device or browser. Barista also has a unique omni-channel ability enabling employees to interact via Slack, Teams, and more.

They see nearly 85% employee adoption, and 40-60% reductions in calls to HR and IT. Customers can take advantage of their constantly evolving Employee Language Cloud which includes nearly 1 billion employee phrases across HR and other departments across the enterprise. Enterprise level companies looking for a top HR chatbot should take a look.

Espressive

Stats:

Espressive

Pricing:

Best for:

Worth Checking Out:

Leoforce's chatbot Arya uses AI to build shortlists of quality candidates based on your job description.  These shortlists come from the open web, as well as your own ATS/CRM.  The bot can then reach out to these candidates, ask them screening questions, and schedule the relevant candidates with your recruiters. Needless to say, this decreases cost per hire and time to fill.  It's unsurprising over 9,000 recruiters are currently using this system to automate their recruiting!

Leoforce

Stats:

Leoforce

Pricing:

Best for:

Worth Checking Out:

Ideal’s chatbot saves recruiting time by screening and staging candidates throughout the hiring process, all done through their AI powered assistant.  Also worth checking out is their ATS re-discovery product which will go into your ATS, see who is a good fit for your existing reqs, resurface/contact them, screen them, and put them in front of your recruiters.   Learn More About Ideal

Ideal

Stats:

Ideal

Pricing:

Best for:

Worth Checking Out:

Talkpush helps talent acquisition teams focused on hiring in high volume to drastically decrease the time they need to screen applicants at the top of funnel through a conversational application process that also adds to the candidate experience.  Their global team is equipped to localize your hiring funnel to fit local culture and work requirements.  Their bot is used by companies like Amazon, Walmart and McDonald's to automate the hiring process.

Talkpush

Stats:

Talkpush

Pricing:

Best for:

Worth Checking Out:

Eightfold’s recruiting chatbot is designed to engage job seekers on the career site to answer pressing questions, and direct them to the best fit jobs for their interests and background. Their bot can also screen candidates. This is just one module within a broader recruitment marketing platform that is centered around a dynamic career site designed to convert more applicants into the right jobs.

eightfold

Stats:

eightfold

Pricing:

Best for:

Worth Checking Out:

Wade & Wendy’s recruiting chatbot helps your team by sourcing passive candidates, and screening candidates that come in via your careers page or sourcing activities. Their solution learns over time which profiles are a good fit for a given role which results in better and better matches.  Overall this is designed to save your TA team time, and allow them to focus on more strategic initiatives.

Wade and Wendy

Stats:

Wade and Wendy

Pricing:

Best for:

Worth Checking Out:

Buying HR Tools?  Study Up First

Want to be the smartest in the room when it comes to HR Tech? Sign up for our weekly newsletter!

Our Advice

Getting an HR Chatbot is a no brainer for talent acquisition teams.  This concept has absolutely exploded in the marketing realm during the last few years - how many times a day do you see a chatbot pop up on your screen from a company’s site?  They’re so popular because they work in driving leads down the funnel.  In the world of talent attraction, it’s the same concept - get more leads down the funnel by engaging passive candidates.

Beyond conversion, there are so many use cases a recruiting chatbot can help with.  What we have glossed over above are the non-recruiting jobs like onboarding, answering employee questions, new hire checkins, employee engagement, and internal mobility.  The best hr chatbots are extremely powerful, and only getting better.

If you’ve made it this far, you’re serious about adding an HR Chatbot to your recruiting tech stack.  Whether it’s to cut down on scheduling, and screening time, drive more applicants into the ATS, or one of the many other use cases, the next step will be to get a demo with one of our pre-vetted vendors to take a deep dive into their product.  You can use this spreadsheet to stay organized as you do demos.

If you want to be the smartest in the room when it comes to HR Tech, sign up for our weekly newsletter

The latest from our Blog

Five Strategies to Build and Increase Customer Loyalty

Customer loyalty doesn’t manifest out of thin air. It is gained through a series of strategies...

When HR Tech goes too far - Microsoft’s employee surveillance technology

While advances in HR Tech are great, there is a fine line of advancement and overreach...

7 Tips to keep employees productive while working from home

Guest Rachael Bob shares tips on keeping employees motivated during COVID-19's third wave.