An Expert Review of Eightfold's HR Chatbot - 2021

Rodrigo Vázquez Mellado
HR and B2B software analyst & advisor, tech writer, musician
November 12, 2022

Contributing Experts

Bob Pulver
Principal Research Analyst at Talent Tech Labs
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eightfold Versus the Competition

Eightfold saves a lot of time from your screening process by automatically searching for and matching candidates with relevant skills to your open positions. It also ranks candidates based on their skills, experience, and potential, and allows you to go beyond the hiring process with features for employee skills development.

If you're ready to get a eightfold demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

eightfold Alternatives

Paradox stands out from the crowd because of their stellar implementation team and their flagship product Olivia, an AI assistant that interacts with job candidates via text.
Humanly's HR chatbot for professional volume and early career hiring is simple, personalized and quick to deploy. Using its chatbot, you can automate tasks like screening, scheduling, engagement, and reference checks.
Brazen's recruiting chatbot lets you save time by having live chats with qualified candidates anytime, anywhere. One of its standout features is that the chatbot provides candidates with replies in not only text but also video form.
After acquiring Smashfly, Symphony Talent added an HR chatbot to their offering, covering CRM-functionality, career sites, programmatic advertising, and talent assessments on a single tool.
Espressive's employee assistant chatbot aims to improve employee productivity by immediately resolving their issues, at any time of the day. But that's not all. It also walks employees through workflows, such as vacation requests and onboarding.
Wade and Wendy focuses on automating recruitment processes. It's available to chat with talent 24/7 and will source, screen, and recommend qualified candidates to your team in an instant.
Mya helps you recruit fast and reduce your hiring costs by automating candidate engagement in a very humanistic way. The fact that it seamlessly integrates with most applicant tracking systems is just the cherry on the cake.
HireVue is a pioneer in the video interviewing software space and stands out from its competitors for its AI-powered on-demand interviews that helps recruiters conduct the initial screening of candidates.
Ideal lives up to its name. It's an exemplary recruitment chatbot that lets you send questionnaires, gauge a candidate's competency based on the replies, and help you screen qualified candidates.
  • Eightfold uses AI technology to analyze your job postings and find the best fitting candidates. It can also rank those candidates based on their skills, experience and potential.
  • You can filter candidate searches by experience level or salary range so that you only see candidates that fit your hiring criteria.
  • The platform encourages diversity hiring and enables you to eliminate hiring bias through anonymous screening, aka profile masking
  • It improves overall employee experience by providing tailored training and development opportunities based on their skill sets and interests.
  • It has a built-in CRM to store and manage HR data about potential candidates, current employees, and previous employees.
  • There isn’t a way for hiring managers and recruiters to leave notes on candidates profiles within the system which is rather inconvenient.
  • Eightfold has a mobile app that employees can access for skills development but doesn’t currently have one for hiring managers and recruiters to manage their pipeline and perform other actions relating to the hiring process.
  • Several users reported that the tool does not search for candidates outside its database.
  • The platform’s pricing isn’t transparent and there is no free trial at this time.

eightfold Review

Eightfold Is an all-in-one talent intelligence platform to hire, retain, and grow a diverse workforce. It provides a 360-degree view of every candidate and job in your organization, so you can make informed decisions about who to hire, retain, or promote.

For talent acquisition, it comes with a suite of tools that includes an AI-powered career site experience that enables companies to discover new talent, screen candidates, and fill roles quicker. Candidates are matched with companies based on their skills and potential. Companies can also reach out to matched candidates, explain to them why they were matched to jobs and invite them to apply for their jobs by filling out a simplified form.

Eightfold also empowers recruiters with customizable pipelines for every position they’re hiring for and provides them with access to real enterprise data that's accumulated and enriched from multiple sources to create an instant pipeline of qualified candidates. The platform’s deep learning capabilities further analyzes talent pools to bring up the best matches out of millions of profiles worldwide. Candidates get evaluated and ranked based on their experience, skills, and potential, while their personal information is hidden to eliminate any bias.

Eightfold's platform is more than just a recruiting tool. Their career hub helps you put some focus on skill development to align your teams to business goals and sparks productive, ongoing conversations about moving up the ladder.

Once you acquire talented employees, Eightfold also has tools to manage and engage your new and existing hires. You can deliver personalized career plans to employees based on their interests and goals by using development programs that complement their careers, such as projects, courses, mentors, jobs and more.

Furthermore, Eightfold offers a “Talent Flex” feature that helps connect contingent workers with recruiters. Recruiters can integrate their VMS (vendor management system) with Eightfold’s Talent Flex to view the details of the job requisition. With instant access to all the leads from one AI-based dashboard, recruiters get to see the entire talent pipeline, including past employees and current applicants. The deep learning AI analyzes each candidate and ranks them based on experience, skills, and potential – removing the guesswork and allowing the recruiter to make informed decisions.

Recruiters can use filters to search for candidates based on pay range and availability. They can track who they have spoken to, who they’re advancing to the next step and redeploy contingent employees or hire them full-time within the platform.

Who shouldn't buy eightfold

SMBs hiring under 50 candidates a year won’t derive much ROI from Eightfold. It’s also worth noting that Eightfold isn’t the cheapest solution out there, so if you’re budget conscious, this isn’t the product for you.

eightfold Customers

Eightfold’s client list includes prominent enterprises like TATA Communications, LG, Vodafone, Bayer, Chevron, Morgan Stanley, and more.

eightfold: AI-based talent intelligence platform

eightfold Stats

  • Eightfold has more than 100 clients spread across 25 countries.
  • In 2022, Eightfold increased its revenue run rate to $45.2 million with 100 customers.

eightfold Key Features

  • AI-powered Career Site: Eightfold offers an AI-powered career site that helps you hire, retain and grow a diverse workforce. It makes it easy to post jobs, and keep track of candidates throughout all stages of your hiring process. It also helps you minimize unconscious bias by masking the personal details of candidates.
  • Talent Management: Beyond the hiring process, Eightfold provides tools to help managers nurture, develop and retain staff. For example, its AI-driven analysis helps managers evaluate each member using a range of factors, such as experience, skills, career trajectories, and more.

    Recruiters also get a clear picture of their existing and previous employees, including contingent employees, which helps them be strategic about future business goals and plan around skill gaps. In addition, this perspective allows leaders to take timely action on up-skilling and reskilling the workforce.
  • Talent Upskilling: Eightfold helps you assess your employees' performance, identify gaps in knowledge and skill sets, and then provide them with relevant upskilling resources. You can track progress on these upskilling initiatives. You can also use them to identify trends in the market by looking at the rise and fall of skills, and where those skills can be found.

eightfold Key Integrations

Eightfold integrates with several third-party tools including Greenhouse, iCIMS, Workday, and Ultimate Software.

eightfold Pricing

Eightfold's pricing plans are not disclosed on its website. Contact their Sales team for a custom quote.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
$5 per person per month
$6.50 per person per month
$2 per person per month

eightfold Best For

Eightfold is best suited for large companies and enterprises hiring more than 100 candidates a year.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
$5 per person per month
$6.50 per person per month
$2 per person per month

eightfold Implementation

eightfold Customer Success

Eightfold has multiple self-service options including blogs, podcasts, guides, ebooks, FAQs, product overview videos, and customer stories. You can also book a demo before you get started with the platform.

About eightfold

Eightfold was founded by Ashutosh Garg and Varun Kacholia, with the goal of solving employment issues and matching people with jobs that are a good fit for them. The team consists of experts in machine learning, artificial intelligence, search, personalization, and enterprise solutions – all working together to scale Eightfold.

As a next step you can visit the eightfold website or read our research on the Best Recruiting and HR Chatbots.

As a next step you can visit the eightfold website or read our research on the Best Recruiting and HR Chatbots.


Does Eightfold have a mobile app?

No, Eightfold only has the web version.

What are the languages supported by Eightfold?

Eightfold is used in over 145 countries and is available in multiple languages, including English, Croatia, Danish, Dutch, German, English, French, Italian, Korean, Mandarin, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Ukrainian.

Company HQ
Santa Clara, California
Number of Employees
Year Founded
Amount Raised
Eightfold raised $220M in 2021 in Series E funding round led by SoftBank Vision Fund 2. Prior to that, the company raised $125M in 2020 in Series D funding round.
Listed in our research about Recruiting and HR Chatbots
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