.jpg)
We put in the effort to make this guide awesome
66
Hours Researched
.svg)
10
Experts Consulted
.svg)
20
Vendors Reviewed
Our criteria: How we chose the best vendors
We take our research seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Here's how we select vendors to be in our buyer guides:
- Product: We want to have a deep understanding of a vendor's product before recommending it. This usually means getting a demo by a senior executive (their CEO, head of product, etc), and/or using the product ourselves to make sure it has a solid UI, intuitive workflows, and the features to make it a best in class offering.
- User feedback: We do our best to understand what users say when they experience this product. User input allows us to accomplish a more thorough due diligence of products, put new vendors on our radar, and generally make sure we are presenting the right products to our readers.
- Financial metrics: We are very much finance nerds and so use a product's retention rates, growth, profitability, and scale to understand whether or not it is truly best in class.
- Best for a use case: Sometimes the best solution is the cheapest, the best tool for international companies, or the best for startups. We try to include a diversity of solutions so that our readers can find the tool that is best for what they need.
Here's more detail if you want to read further on how we research vendors.
In this guide you'll find
We’ve updated this guide to reflect the need to conduct video interviews during COVID-19, in addition to all the advice that is relevant during more normal times. We hope it allows your recruiting team to stay nimble and keep moving talent through the funnel despite work-from-home and social distancing protocols.
If you’re looking to qualify more candidates faster, you should definitely start using a video interview solution. HR managers and recruiters are increasingly using these platforms to streamline and expedite their hiring processes as we can see in the data:
- Before COVID-19, a study revealed that video technology was being used by at least 60% of hiring managers and recruiters. Fast forward to this year, a poll of HR leaders found that as many as 86% of organizations are now using virtual technology to interview candidates.
- Not only do hiring managers like video interviewing, but as many as 57% of candidates do too. Moreover, 98% of candidates interviewed via video tend to perceive the employer as innovative - a reputation you’ll definitely want to have.
While the benefits of video interviewing are many, choosing software solutions that facilitate it can be a tricky process. Our goal with this guide is to save your time, provide you with a shortlist of the best video interview tools, and provide all the other advice your need to make the right purchasing decision. With this guide, you’ll be able to figure out the ROI from video interview software, avoid the common pitfalls of using these solutions, and get in contact with the best vendors in the space.
Featured in
Top Video Interviewing Software
We track thousands of HRTech solutions, these are the best video interview tools per our research and expert council as of 2022.
Why we love it
:
Trusted by over 6,000 organizations of all sizes across the globe, Spark Hire’s video interviewing platform promises to speed up your candidate screening process by 5 times.
SparkHire
Review:
Spark Hire boasts over 6,000 customers, by far the most of any video interview software company. While many of their customers are small and medium sized businesses, they do have larger enterprise customers including brand names like Volkswagen, Ikea, and BAE, as well as nearly 1,000 staffing agencies. This is a great solution to get video interviews up and running fast.
SparkHire
Customers:
USPS, Ikea, Volkswagen, Bae Systems, Love’s
USPS, Ikea, Volkswagen, Bae Systems, Love's
SparkHire
Stats:
- Launched in 2012
- Over 30 employees
- Over 6,000 customers
- Launched in 2012
- Over 30 employees
- Over 6,000 customers
SparkHire
Pricing:
SparkHire has four plans. Starter costs $199 per month for unlimited interviews for 1 job at a time with 3 users. Pro costs $249 per month with unlimited interviews for 5 jobs at a time with 5 users. Team and Enterprise plans have more functionality for custom pricing.
SparkHire has four plans. Starter costs $199 per month for unlimited interviews for 1 job at a time with 3 users. Pro costs $249 per month with unlimited interviews for 5 jobs at a time with 5 users. Team and Enterprise plans have more functionality for custom pricing.
Best For
SparkHire can be used by companies of all sizes.
Why we love it
:
VidCruiter is a leader in this space. Not only do they have a robust solution that facilitates both live and prerecorded video interviews, they also offer solutions for interview scheduling, virtual event hosting, applicant tracking, and assessment.
- VidCruiter’s customers can choose the modules they want and purchase them individually, or purchase the entire recruiting suite, inclusive of all modules, i.e. video interviewing, applicant tracking, skill assessments, scheduling, and more.
- VidCruiter’s pre-recorded interview feature saves hiring managers a lot of time and eliminates scheduling conflicts. It also offers candidates the flexibility to record their answers at their convenience.
- VidCruiter supports mobile recruiting for on-the-go access. Both candidates and recruiters can view pre-recorded video interviews or join live video interviews/conferences from their iOS and Android mobile devices.
- VidCruiter’s account managers are quite hands-on. Besides helping you get started with the platform, they’ll also help you perform other processes, such as setting up the tracking and conversion metrics of your targeted ad campaigns so you can measure their success.
- VidCruiter is a multilingual recruiting solution. Besides English, it’s available in French, German, Spanish, Portuguese, Italian, Chinese, and Korean, both for recruiters and candidates.
- Several users have reported a steep learning curve and that the UI takes some time to get used to.
- A few users reported occasional video lag issues that aren’t internet connectivity-related.
- VidCruiter’s skills assessment module is great as an add-on, but isn’t built out enough compared to point solutions in that space. For example, it doesn’t really support advanced technical skills testing.
- VidCruiter doesn’t have a lot of pre-built integration options with HRIS/Payroll systems. That said, VidCruiter’s team is working on expanding their partner network and might create integrations upon customer requests.
VidCruiter
Review:
VidCruiter was one of the first video interview platforms, and has built a robust offering that includes digital interview guides, scheduling automation for video interviews, and a host of other useful modules for recruiting teams that want to use video interviews in their hiring process. Their customer base includes Samsung, Kraft Heinz and KPMG.
VidCruiter
Customers:
Lowe’s, Lionsgate, Samsung, Bears, US Foods, United Nations
VidCruiter is used by over 40,000 recruiters, including ones from Lowe’s, Lionsgate, Samsung, Bears, US Foods, and United Nations.
VidCruiter
Stats:
- Used by 75,000 recruiters
- VidCruiter can reduce customers’ time-to-hire by up to 80%.
- FGH Security, a UK-based security services company, managed to reduce their time-to-hire from 10 days to 48 hours using VidCruiter.
- BioScript Solutions, a Canadian provider of specialty medications and health care support, used VidCruiter and accelerated their time-to-hire by 33%.
- Achievement First, a US-based charter school network, was able to reduce their average interview scheduling time by 35% with VidCuiter.
VidCruiter
Pricing:
The pricing of VidCruiter’s offerings depends on the hiring frequency. Contact VidCruiter’s Sales team for a custom price quote.
The pricing of VidCruiter’s solutions is not disclosed on their website and is calculated based on your number of hires. You can get in touch with VidCruiter’s Sales team for a custom price quote.
Best For
VidCruiter is best suited for medium to large-sized companies.
Why we love it
:
Once you post your job listing, candidates can share their video applications through the platform. And after the interview, you can review your notes and grade each candidate's interview performance with your team.
- myInterview has a neat screening feature that can sift through thousands of video submissions and identify suitable candidates not only based on skills, but also personality.
- The platform provides analytics that help you understand how well your current application process is working, so that you can make improvements as needed.
- It lets you add instant candidate ratings so you’re able to compare candidates and make data-based decisions.
- myInterview lets you create a branded, customized interview process. You can choose from their library of pre-recorded questions, or create your own.
- myInterview ensures that all your interviewers have access to the same information about each candidate. This is so they’re all asking the same questions and given a fair chance at evaluating each candidate's answers.
- A few users have noted that myInterview doesn't offer many customization options. For example, you can't customize the email templates without contacting support.
- myInterview currently doesn’t have a mobile app neither for hiring managers or candidates.
- Though they do have a free forever plan, it is limited to only 1 active job post at a time.
MyInterview
Review:
Once you post your job listings, candidates can share their videos responses through myInterview. With myInterview Intelligence, you’ll have a queue always full of candidates up for your consideration. Their machine learning algorithms sift through thousands of videos to reveal the profiles that align with your requirements. When you shortlist candidates for further review, you can then do a live interview – the candidate can select the most convenient time slot through your personalized calendar link.
MyInterview
Customers:
myInterview customer list include prominent names like Ocado, Facebook, Six Flags, Chick-fil-A, and more.
myInterview customer list include prominent names like Ocado, Facebook, Six Flags, Chick-fil-A, and more.
MyInterview
Stats:
- The platform has received over 5,000,000 candidate videos to date.
- On average, myInterview users are able to speed up their time to hire by up to 70%.
- 71% of interviews are completed in under 15 minutes.
- The platform has received over 5,000,000 candidate videos to date.
- On average, myInterview users are able to speed up their time to hire by up to 70%.
- 71% of interviews are completed in under 15 minutes.
MyInterview
Pricing:
myInterview has with five pricing plans:
- Starter (Free forever): 1 active job, 2 user seats, 10 one-way interviews a month, 24/7 customer support, and other basic features.
- Growth ($59/month): 2 active jobs, 5 user seats, 360 one-way interviews a year, 24/7 customer support, and more.
- Team ($179/month): 5 active jobs, unlimited user seats, 1200 one-way interviews a year, 120 live interviews per year, templates, video questions, advanced analytics, 24/7 customer support, and more.
- Performance ($539/month): 20 active jobs, unlimited user seats, 6000 one-way interviews a year, 360 live interviews per year, all Team features, and more.
- Enterprise (Custom pricing): Unlimited active jobs, unlimited user seats, custom one-way interviews a year, custom live interviews per year, all Performance features, and more.
myInterview has with five pricing plans:
- Starter (Free forever): 1 active job, 2 user seats, 10 one-way interviews a month, 24/7 customer support, and other basic features.
- Growth ($59/month): 2 active jobs, 5 user seats, 360 one-way interviews a year, 24/7 customer support, and more.
- Team ($179/month): 5 active jobs, unlimited user seats, 1200 one-way interviews a year, 120 live interviews per year, templates, video questions, advanced analytics, 24/7 customer support, and more.
- Performance ($539/month): 20 active jobs, unlimited user seats, 6000 one-way interviews a year, 360 live interviews per year, all Team features, and more.
- Enterprise (Custom pricing): Unlimited active jobs, unlimited user seats, custom one-way interviews a year, custom live interviews per year, all Performance features, and more.
Best For
Companies of all sizes can use myInterview and derive value while staying within their budgets.
Why we love it
:
Hireflix is all about simplicity; they lead the one-way video interviewing space with a minimalist and modern interface that's super easy to figure out.
- Hireflix is simple and frictionless. Candidates can attend the interview from any country, at any time, and from any device or browser. No application, log-in, or registration is required.
- According to users, Hireflix is super easy to implement, can be deployed immediately, requires no technical knowledge, and provides excellent customer support.
- Hireflix provides a multi-language candidate experience. It supports more than twenty languages including English, Spanish, French, Polish, German and more.
- Excellent set of features for one-way video interviewing (think time, answer time, retakes, multi-branding, transcriptions, customizable notifications, shareable links, an open API, native integrations with the top ATS's, and more.)
- One of the longest free trials for a product in its category.
- If you are looking for AI or ML or live (two-way) video interviews, Hireflix will not be helpful for you since they focus exclusively in one-way video interviewing.
Hireflix
Review:
Hireflix is an online, one-way video interviewing platform designed to help hiring teams streamline the recruitment process, hire faster, and provide a seamless candidate experience. Using Hireflix, you can build an asynchronous interview within minutes, send it to hundreds of candidates simultaneously, and share recorded interviews for evaluation with your team.
Hireflix
Customers:
United Nations, IcelandAir, Chick-fil-A, CoinGecko, TravelPerk, and hundreds more.
Hireflix
Stats:
- Hireflix biggest client is an edtech company doing 50,000+ interviews a month.
- SoCal Counseling Center reduced their interviewing process time by 90% through the use of Hireflix.
Hireflix
Pricing:
After a 1-month free trial, Hireflix has three pricing plans that you can choose from. When billed annually, here's what they look like:
- Small: Priced at $75/month, this plan is ideal for businesses with less than 50 employees.
- Medium: Geared towards mid-sized companies with 50-250 employees, this plan costs $150 per month.
- Custom: Hireflix offers a custom quote for corporates, recruitment agencies, and other use-cases.
All plans allow you to build one-way interviews, invite candidates at scale, and review responses as a team. They also include unlimited users, unlimited active jobs, integrations, and support.
After a 1-month free trial, Hireflix has three pricing plans that you can choose from. When billed annually, here's what they look like:
- Small: Priced at $75/month, this plan is ideal for businesses with less than 50 employees.
- Medium: Geared towards mid-sized companies with 50-250 employees, this plan costs $150 per month.
- Custom: Hireflix offers a custom quote for corporates, recruitment agencies, and other use-cases.
All plans allow you to build one-way interviews, invite candidates at scale, and review responses as a team. They also include unlimited users, unlimited active jobs, integrations, and support.
Best For
Hireflix is ideal for small and medium businesses that want to focus exclusively on one-way video interviews.
Why we love it
:
Avature’s enterprise-grade video interviewing solution allows you to conduct both live and on-demand interviews efficiently. It also facilitates interview scheduling, be it for 1:1, group, or panel video interviews.
- Avature’s solution is quite comprehensive. They have a full-fledged ATS with built-in video interviewing, offer management and onboarding solutions. They also have a CRM, allowing TA teams to amp up candidate engagement and plan for future hiring.
- Avature leverages artificial intelligence with features of automatic talent matching and candidate ranking.
- Avature comes with a recruiter mobile app that allows key stakeholders to perform several recruiting tasks while on the go. The app also supports offline use, and syncs with the system the next time it’s connected to the Internet.
- Avature’s pricing is not readily available on their website. They also do not offer a free trial.
- Several users noted that the UI isn’t intuitive and takes some time to get used to.
- Avature’s assessment feature is quite basic and isn’t built out enough compared to point solutions in that space. So if you want to test the skills and cultural fitness of candidates, you’d need a third-party solution.
- Avature doesn’t have an automated reference checking feature built-in. The platform does integrate with third-party solutions that facilitate reference checking, but you’ll have to purchase those solutions too separately.
Avature
Review:
Avature offers one of the most sophisticated recruiting software suites out there with an endlessly customizable ATS and CRM perfect for global companies. To keep pace with the demands of remote hiring, they've launched a video interview platform which gives talent acquisition teams a simple to use solution to screen applicants. While it is fully integrated with their broader suite, it can also be used on a standalone basis for companies just looking for video interviewing technology.
Avature
Customers:
Shell, Cisco, L'Oréal, Mondelez, Siemens, KPMG
Avature is used by over 650 companies, including Shell, Cisco, L'Oréal, Mondelez, Siemens, and KPMG.
Avature
Stats:
- Avature is used by over 650 companies.
- Avature’s customers include 110 Fortune 500 companies.
Avature’s customers include:
- 110 Fortune 500 companies
- 23 companies of the FTSE 100
- 102 companies with over 75,000 employees
Avature
Pricing:
The pricing of Avature’s plans isn’t disclosed upfront. Contact an Avature sales representative to get a custom price quote based on the size and needs of your business.
The pricing of Avature’s plans isn’t disclosed upfront. Contact an Avature sales representative to get a custom price quote based on the size and needs of your business.
Best For
Avature is best suited for enterprises.
Why we love it
:
Interviewstream specializes in video interviewing. Their platform facilitates both live and on-demand interviews, as well as packs features for interviewing prepping and scheduling.
interviewstream
Review:
Interviewstream (previously known as RIVS) helps to streamline your recruiting process with one way and on-demand video platforms. They have more than 900 clients from small businesses to enterprise, along with universities and K12 school districts.
interviewstream
Customers:
Santander, Hershey, Children's Hospital of Philadelphia
interviewstream
Stats:
- 30% more candidates per position
- 84% of candidates self-schedule within 24 hours
- 91% of candidates see employers as more desirable
interviewstream
Pricing:
The pricing of interviewstream’s plans isn’t disclosed upfront. Contact their Sales team to get a custom price quote.
Best For:
Interviewstream is best for medium and large size companies.
Why we love it
:
Not only does Recright have a video interviewing tool that handles both live and pre-recorded interviews, they also have an applicant tracking system (ATS) that complements its video interviewing tool quite well.
Recright
Review:
Recright’s video interview platform is designed to help your TA team hire better quality candidates faster, while also decreasing the time they spend on screening candidates by 50%. This is a factor that leads to their 95% applicant response rate.
Recright
Customers:
Uber, Netflix, Volvo, ABB, KPMG
Recright
Stats:
- Founded in 2011
- 400+ customers
- 25+ languages spoken within the RecRight team
Recright
Pricing:
After the free trial, Recright has three pricing plans. Essential is their basic package for 295 euros per month (about $360). The Pro plan adds extra features, candidates, and users for 445 euros per month (about $540). The Premium plan is custom priced.
Best For:
Recright is most suitable for medium and large-size companies.
Why we love it
:
Willo is all about simplifying the hiring process. All their plans, including a free-forever one, pack just enough features for teams with a limited recruitment budget and tight schedules.
- Asynchronous video interviews that save your recruiting team time while allowing them to see candidates for who they are beyond a resume
- Extremely simple to get started, powerful enough for larger companies
- Transparent and affordable pricing, including a free tier
- Willo calculates the time your recruiting team saves each month so you know you’re getting value
- Doesn’t have the breadth of features that products have who have been in this space for 10+ years
- They don’t have a mobile app, but do have a mobile-optimized experience
- Native ATS integrations are limited to <10 ATS’s at this point
- They do not have real time 1:1 video interviews
Willo
Review:
Willo’s video interview platform is a simple to use tool that companies of all sizes can take advantage of to cut down on the time their recruiting team needs to spend on interviews.
While it doesn’t have the full feature set you may find in a platform that has been around for a decade, this tool is used by many companies with high volume hiring needs, multinational hiring, and seasonal hiring, in addition to smaller companies who want to take advantage of their free tier and generally affordable pricing.
In fact, the lack of feature bloat is somewhat desirable as you’ll find if you check out their free trial. You can literally be sending candidates invites within 15 minutes to branded virtual interview experiences.
We’re also a fan of their transparency: with pricing, their help docs, even a deep dive of their product is available on their homepage (although we suggest having a rep walk you through your specific use cases).
Willo
Customers:
Danone, NHS Scotland, 7 Eleven, Samsung, University of Pennsylvania
Willo
Stats:
- Less than 1% of interviews need the help of customer support
- They have over 150 articles to answer candidate or recruiter questions
- Support for over 12 languages
- 20,000+ video interviews per month are done via Willo
- People hired through Willo across over 140+ countries each month
Willo
Pricing:
Willo has a free tier where you can interview up to 10 people per month. This is great for small companies that want to try video interviewing, or larger companies that want to get a deeper feel for the product before moving to a paid tier.
Otherwise, the product is priced based on the number of users your team has.
- 0-5 users is $336/yr
- 5-20 users is $1,800/yr
- Their enterprise tier is $3,300/yr up to 1,000 employees
- If your company is over 1,000 employees, you’ll have to get a custom quote
We appreciate Willo has transparent pricing that is also accessible to SMBs. In addition to the annual pricing quoted above, they do have month to month plans (annual plans get a 50% discount).
Best For:
Thanks to their varied plans and features, Willo can be a good fit for small teams, freelancers, sole traders, or even large enterprises with high volume review requirements.
Why we love it
:
Designed with the input of industrial and organizational psychologists, Harver’s platform facilitates all sorts of pre-employment assessments, from virtual interviews to cognitive, behavioral, and skill assessments.
Harver
Review:
Harver's assessment platform comes with on demand video interviews. This means recruiting teams can send questions to candidates for them to record answers to on their own time. This allows your hiring process more information to vet candidates, and saved time relative to phone screening all of these applicants.
Harver
Customers:
Netflix, McDonald's, UI Path, KPMG, BurgerKing
Harver
Stats:
- At KPMG, they helped increase female hires by 44%
- At Majorel, they aided with reducing the attrition rate by 63%
- Working with Aldi, they reduced their time-to-hire by 52%
- 97% candidate satisfaction rate
Harver
Pricing:
The pricing of Harver’s plans isn’t disclosed upfront. Contact their Sales team to get a custom price quote.
Best For:
Harver is built specifically for enterprises.
Why we love it
:
Brazen is an easy-to-use virtual career fairs platform. Fortune 500 companies & top universities rely on Brazen to offer a great candidate experience with events that include live presentations, 1:1 video, audio or text chats, and much more.
- Their customer support is great, especially the chat support. When it comes to creating online events, their team would give you a step-by-step walkthrough of the entire process. Every month, their team arranges a monthly call between their customers and their appointed account representative to make sure everything is working fine. Their response time for customer queries is also fairly quick and you will usually hear back from them within the same day.
- Brazen makes networking easier. There are multiple networking booths for events where attendees can talk to employers via text, voice, or chat. Attendees can also easily switch between different booths.
- Before, after, and during each event, you’re provided with detailed analytics and data about signups, candidates, attendance, and other such metrics.
- Their team comes up with updates on a frequent basis and not only asks for client feedback but also takes end-user feedback into mind when rolling out new features.
- Customizations are limited. For instance, emails for the events are system automated and that can limit you from displaying your voice and brand.
- Compared to other popular video conferencing tools, Brazen’s built-in audio and video tool is not as stable and there can be occasional bugs.
- Initial setup can be a little confusing and it takes some trial and error to figure out a structure that helps you make the most out of your virtual events.
- The pricing of the platform isn’t transparent and self-signup free trials aren’t available at this time.
Brazen
Review:
While Brazen is more of a virtual career fair platform (one of the best ones) they also have a video interview tool. You can use it to have high-quality video conversations in real time and as a part of broader user flows within their recruitment solution. It's easy to switch between text and video, even with multiple candidates at once. Scheduled video chats will also be available in the near future. Notably, Brazen also offers an HR chatbot that can handle a good percentage of the interactions with each candidate.
Brazen
Customers:
Brazen serves universities, companies, associations, workforce development organizations, and more. Notable customers include Spectrum, CVS Health, Temple University, KPMG, Lincoln Financial Group, and Houston Methodist.
Brazen
Stats:
- Founded in 2007
- iRelaunch increased their event registration rate by 250% after implementing Brazen.
Brazen
Pricing:
Pricing is not disclosed upfront. You have to request a price quote by filling out a form online with details about your company.
Best For:
Brazen is best suited for large organizations, universities, and companies with frequent and high-volume hiring needs.
Why we love it
:
HireVue is a pioneer in the video interviewing software space and stands out from its competitors for its AI-powered on-demand interviews that helps recruiters conduct the initial screening of candidates.
- HireVue is very useful when it comes to screening a large number of job candidates in a short frame of time. Its virtual assistant can do an initial screen of applicants on its own, leave messages for them, and get responses in return. All of this frees up recruiters’ time.
- It has a great on-demand interviewing feature. Recruiters can sit and watch candidates’ interviews as per their convenience. The ability to change the speed of the interview while watching can also help recruiters save time.
- Their implementation team and customer support is extremely responsive or in the words of a Global Talent Attraction Director, “I love the support, tenacity and just constant desire to do the right thing. They take the time to understand our business and I never feel like it is a ‘catch and release’ relationship that is so common in this space”
- HireVue is very useful when it comes to screening a large number of job candidates in a short frame of time. Its virtual assistant can do an initial screen of applicants on its own, leave messages for them, and get responses in return. All of this frees up recruiters’ time.
- It has a great on-demand interviewing feature. Recruiters can sit and watch candidates’ interviews as per their convenience. The ability to change the speed of the interview while watching can also help recruiters save time.
- Their implementation team and customer support is extremely responsive or in the words of a Global Talent Attraction Director, “I love the support, tenacity and just constant desire to do the right thing. They take the time to understand our business and I never feel like it is a ‘catch and release’ relationship that is so common in this space”
- HireVue is not very affordable compared to its alternatives, especially when you factor in the functionality. Their pricing plans are geared towards companies with at least 2500 employees and even then, you only get a small set of features.
- HireVue does not have a lot of integration partners and the range of software it integrates with is also very limited (mostly ATS).
- Too much automation can at times lead to unwanted candidates. For instance, the asynchronous interview feature can allow candidates to adjust their responses in order to fit the job criteria. However, HireVue wouldn’t screen such candidates out and your company may need human intervention to pick up on visual cues and body language.
- HireVue is not very affordable compared to its alternatives, especially when you factor in the functionality. Their pricing plans are geared towards companies with at least 2500 employees and even then, you only get a small set of features.
- HireVue does not have a lot of integration partners and the range of software it integrates with is also very limited (mostly ATS).
- Too much automation can at times lead to unwanted candidates. For instance, the asynchronous interview feature can allow candidates to adjust their responses in order to fit the job criteria. However, HireVue wouldn’t screen such candidates out and your company may need human intervention to pick up on visual cues and body language.
HireVue
Review:
Founded in 2004, HireVue was one of the first few companies in the HR tech space to start the trend of video interviews for job candidates. In its initial days when webcams were not embedded with home computers, HireVue generated the majority of its revenue from selling webcams.
Their video interviewing software lets you conduct both live and asynchronous interviews. They also provide interview guides, templates, and real-time evaluation tools that standardize your interviews and reduce bias. All the interview guides are backed and maintained by experienced organizational psychologists.
HireVue
Customers:
HireVue has customers in a variety of industries ranging from aviation to retail. Some popular names include Amazon, Unilever, Vodafone, Beacon Health System, SmartLynx Airlines, The Co-operative Bank, and National Safety Apparel.
HireVue
Stats:
- Founded in 2004
- Available in more than 41 languages
- Has facilitated over 26 million interviews
- Serves over 800 enterprise customers worldwide
- One of their customers, Unilever, experienced a 90% faster hiring after implementing HireVue and increased their diversity and inclusion goals by 16%.
- After using HireVue, Amazon saved 68,124 recruiter hours, reached 300% more candidates, and saw an 86.8% candidate satisfaction rate.
HireVue
Pricing:
HireVue has two pricing plans:
- Essentials: This plan starts at $35,000 per month for a company with 2500-7500 employees. It includes live and on-demand interviewing features, custom branding, and single language configuration.
- Enterprise: This plan is suitable for companies with over 7500 employees. Pricing is custom and you would have to request a demo to receive a quote. In addition to all the features of the Essentials plan, this plan comes with scheduling, chatbot, pre-built ATS integrations, analytics, among others.
Best For:
Large enterprises who frequently have hiring needs.
Looking for HR Tech Advice? Join our community
Ask questions, share knowledge, find new job opportunities, network and more in our closed HR Tech Buyers Community
Benefits of Video Interviewing Software
The best video interview platforms allow employers and staffing companies to vet larger numbers of candidates quickly, and spend more time with the best fit applicants. Recruiting teams and hiring managers alike can use live video interviews or asynchronous video interviews as a pre-employment screen to that will streamline the interview process.
In addition to saving time, companies can continue to interview and hire top talent in times when it’s harder to meet in person. This is especially true with the rise of COVID-19. But, during more normal times in the world, people’s schedules are still busy. Using virtual interviews to vet candidates can be a great way to quickly move applicants through the hiring process. Virtual interviews are sure to evolve in the future with the rise of AI and virtual reality.
In our research, we came across two types of video interviews. First off is what you’d think of as a typical Skype call where two people are talking to each other via video - these are live video interviews. This is great, but we believe the vast majority of the value to recruiters and hiring managers comes from asynchronous video interviews. In asynchronous video interviews, a candidate answers pre-defined interview questions on their own time, and then the recordings of these answers are reviewed later on by a recruiter.
The process that candidates go through can be customized which makes video interview software much more effective than your typical video conferencing solution like Zoom/Skype. This medium of pre-employment testing ensures that more applicants get a chance to answer interview questions that showcase their skills beyond the resume, but that the interview process doesn’t end up taking more time from talent acquisition team/hiring managers.
A lot of the value is in a recruiter’s ability to vet a candidate by watching a few minutes of video, versus spending 30-45 minutes on the phone with a candidate, plus all the time and effort it takes to schedule and reschedule phone interviews. So, it makes sense that most human resources teams looking to augment their hiring platform look to add video interview software. Here are the key benefits that we see to adding video interviewing to your HRTech Stack:
- Video interviews mean that companies can continue to interview despite the COVID-19 pandemic
- Video interview software drastically decreases the amount of time that teams spend screening candidates
- Video screening can be much more effective than a phone screen when evaluating candidates, and lead to more quality in person interviews
- Video interviewing tools can directly integrate with your applicant tracking system which creates a more streamlined recruiting process
- Video interviewing software allows companies to screen more applicants and therefore not pass on candidates due to a lack of time
- Video interviews allow candidates to move through the hiring funnel when their busy schedules don’t allow them to meet in person
- Video interview software can standardize the interview process, and increase collaboration between recruiters and hiring managers
- Standardizing the process means less bias, and better assessments of applicants
- Video interviews mean less time playing phone tag to setup a time to screen candidates, resulting in a better candidate experience
- Screening tools like video interviewing can decrease time to hire as more applicants are let into the talent funnel
- Employers can increase the candidate experience through offering interview tips to job seekers, allowing them to showcase more than just their resumes
- Automated email cadences throughout the hiring process allows employers to showcase their employer brand, and set the right expectations with job seekers
- Artificial intelligence is allowing human resources teams to conduct more in depth assessments in an automated fashion
- As SHRM points out, there are many benefits to the efficiency and consistency of your recruiting process from video interviews
Video Interviewing for Staffing Companies
While we are mainly focusing this research on the corporate HR and recruiting use case for video interviewing, the above vendors serve staffing companies as well, and for good reason. Staffing companies can use video to better understand candidates before presenting them to clients. They can also use the video to show a more human side of a candidate vs just a resume and some notes.
Video interviewing also allows you to ensure you are asking questions which are relevant to your client. This means better alignment, as well as information from the candidate that will allow your client to quickly make a decision on whether or not they want to move forward with a candidate.
Video Interviewing ROI
Most of the value in video interviewing comes from saving time screening candidates and that’s what we focused our ROI model on. Let’s face it, in most cases you know within the first 5 minutes of a phone screen whether or not you want to move someone forward. But, the next 25+ minutes will be spent on the phone with this person no matter what. This seems small but can be substaintial!
As you'll see in the below video / spreadsheet, we can save a lot of time and therefore money by using video interview software. Of course, during COVID-19, video interviews can be a necessary tool to continue recruiting despite the challenges and dangers of meeting face to face.
It's worth noting again that while this tool can drive significant cost savings, it's important to keep the candidate experience in mind otherwise the time savings will result in negative Glassdoor comments about your interview process!
Download the Video Interview ROI Calculator
Click HereVideo Interviewing Pricing
Pricing for video interview software can vary depending on the number of seats your company needs, the number of open roles, the number of interviews per month, and the various features/integrations you may need. With all that in mind, we wanted to share a general guide for you to understand what you may pay. If you're a small business looking to save some money, you might want to check out our best free video interviewing software landscape.
Like any piece of recruiting software, it’s important to pay attention to the unique mechanism that will price the software you are looking at, and how that will change the price you pay over time. For example, you may pay by seat, but have a few hiring managers that want seats in the future which will drastically increase your price. Or, you may pay by video interview (like many pre-employment screening companies do), which may be good/bad for your company depending on what percent of interviews convert to hires in your company relative to others.
Staying Organized
When you’re looking at many different vendors for a given problem, it’s incredibly hard to remember which vendor had which feature. Taking notes is a great idea on any demo. But, we highly recommend going one step further to take notes in a very structured way that doesn’t require a perfect memory when it comes time for decision making on which video interview vendor to move forward with.
This organizer spreadsheet is designed to provide some sample questions you should think through when looking at video interviewing platforms. More importantly, it provides a foundation that you can modify to ensure you are collecting all of the right information to make the best possible choice for your business.
Video Interviewing, The Candidate Experience
I remember when I first heard about video interviewing. I was working in venture capital, and stumbled upon the category in my search for the next big thing. I thought it was a great tool to save employers time. However, 10 years ago it was somewhat abnormal for a job seeker to be asked to do a video interview and I can remember friends complaining about it.
Fast forward to today, and many people have been through a video interview. It’s no longer foreign. Beyond interviewing, we are all a lot more comfortable with video through social media, as well as business which seems to get done more and more over video. This is especially true during COVID-19 where coming face to face with people can be dangerous.
The companies that struggle to get value out of video interviews are mostly failing because they don’t think about the candidate experience. They are sending job applicants links to do video interviews without the appropriate context for the overall process that will unfold for the video interview, as well as the broader hiring timeline.
Here’s a pro tip: use the features within these platforms that allow you to set the right expectations for interviewees, and generally humanize this process. You should record welcome videos for interviewees, give tips on how to make good videos, include messages from hiring managers, etc. Most vendors have great resources on how to do this right, and your account rep will also have good advice here!
One last point here is the use of AI in video interviewing. The rise of artificial intelligence will no doubt enable talent acquisition teams to do a lot more. Yet, given how nascent these systems are, it’s important to make sure you understand how any automated screening is happening, and double check the software’s logic with a human. This will allow your team to hire the best people, and stay away from any compliance issues.
Video Interviewing Software FAQs
What is video interviewing software?
Video interview software is a solution for companies to remotely conduct job interviews with potential candidates.
What are the different types of video interview software?
There are two types of video interviewing software, live video interviewing and asynchronous video interviewing, also called pre-recorded video interviews.
How does video interviewing software work?
Each type of video interview software works differently. Live video interview platforms act like regular interviewing, but over a video conferencing platform where a candidate and a hiring manager speak in real-time. Asynchronous video interview platforms allow a candidate to answer pre-defined interview questions on their own time that are later reviewed by a recruiter.
Why use video interviewing software?
You should use video interviewing software because it has many benefits, including:
- Decreased time-to-hire
- More effective than phone screens
- Standardizing of the interview process
- Less biased hiring
- Better candidate experience
- Less time spent screening applicants
- Email automation throughout the interview process
Why is asynchronous video interviewing so valuable?
Asynchronous video interviewing is very valuable to both the candidate and the hiring team. It saves time from playing phone tag for screening. It reduces hiring bias by standardizing the process. It allows candidates to interview on their own time. Candidates also can rerecord their video responses, leading to less stress to get everything right the first time. The hiring team can better evaluate candidates because they can rewatch answers whenever they want. Overall, there is much more functionality for hiring teams and ease-of-use for candidates.
What is the best video interviewing software?
The best video interviewing platforms are:
- VidCruiter: Best video interview platform with full recruiting suite
- MyInterview: Best Video Interview Software With Free Tier
- SparkHire: A top interview platform for SMB and staffing
- Brazen: Video interview + career fairs & chatbots
- XOR: Comprehensive AI recruiting platform
- HireVue: Great video interview solution with broader assessment suite
- interviewstream: One of the first video interview platforms
- Recright: Great candidate support
- Avature: Great Video Interview Platform Combined with CRM
- OutMatch: Video interviews plus candidate assessment
- Harver: Video Interviews Plus Candidate Assessments
- Hireflix: Best for one-way interviews
Last Advice On Video Interviewing
Video interviewing can be a very powerful part of your HRTech stack. This is especially true for high volume roles where you’re spending a tremendous amount of time doing phone screens. While on demand interviewing can drive ROI from decreased time spent on phone screens, it can also increase your hiring outcomes by allowing you to better understand who a candidate is before making a decision on whether or not to hire them.
However, it’s worth noting that you should have a well defined strategy around how you will introduce the concept of video interviews to your candidates, and set expectations for their experience as well as how this content will be used. Companies who simply send candidates a link to take a video interview are not going to be successful.
That’s it! Are we missing something on this page? Let us know and we’ll research it for you! Better yet, join our expert council and lend your expertise! We rely heavily on the thoughts on forward thinking People professionals to help us put together useful and unbiased research.
Best Video Interviewing Platforms
- SparkHire:A top interview platform for SMB and staffingA top interview platform for SMB and staffing
- VidCruiter:Best video interview platform with full recruiting suiteATS with native video interviewing
If you want to be the smartest in the room when it comes to People, sign up for our weekly newsletter
Join 20,000 HR Tech Nerds who get our weekly insights