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We’ve updated this guide to reflect the need to conduct video interviews during COVID-19, in addition to all the advice that is relevant during more normal times. We hope it allows your recruiting team to stay nimble and keep moving talent through the funnel despite work-from-home and social distancing protocols.
If you’re looking to qualify more candidates faster, you should definitely start using a video interview solution. HR managers and recruiters are increasingly using these platforms to streamline and expedite their hiring processes as we can see in the data:
- Before COVID-19, a study revealed that video technology was being used by at least 60% of hiring managers and recruiters. Fast forward to this year, a poll of HR leaders found that as many as 86% of organizations are now using virtual technology to interview candidates.
- Not only do hiring managers like video interviewing, but as many as 57% of candidates do too. Moreover, 98% of candidates interviewed via video tend to perceive the employer as innovative - a reputation you’ll definitely want to have.
While the benefits of video interviewing are many, choosing software solutions that facilitate it can be a tricky process. Our goal with this guide is to save your time, provide you with a shortlist of the best video interview tools, and provide all the other advice your need to make the right purchasing decision. With this guide, you’ll be able to figure out the ROI from video interview software, avoid the common pitfalls of using these solutions, and get in contact with the best vendors in the space.
We spend hundreds of hours researching the best HR and recruiting software so you don’t have to. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. However we may earn a fee if you click on vendor links on this page. Learn more
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Vendors Reviewed
Our criteria: How we chose the best vendors
We take our research seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Here's how we select vendors to be in our buyer guides:
- Product: We want to have a deep understanding of a vendor's product before recommending it. This usually means getting a demo by a senior executive (their CEO, head of product, etc), and/or using the product ourselves to make sure it has a solid UI, intuitive workflows, and the features to make it a best in class offering.
- User feedback: We do our best to understand what users say when they experience this product. User input allows us to accomplish a more thorough due diligence of products, put new vendors on our radar, and generally make sure we are presenting the right products to our readers.
- Financial metrics: We are very much finance nerds and so use a product's retention rates, growth, profitability, and scale to understand whether or not it is truly best in class.
- Best for a use case: Sometimes the best solution is the cheapest, the best tool for international companies, or the best for startups. We try to include a diversity of solutions so that our readers can find the tool that is best for what they need.
Here's more detail if you want to read further on how we research vendors.
In this guide you'll find
Featured in
Top Video Interviewing Software
We track thousands of HRTech solutions, these are the best video interview tools per our research and expert council as of 2022.
Why we love it
:
VidCruiter is a leader in this space. Not only do they have a robust solution that facilitates both live and prerecorded video interviews, they also offer solutions for interview scheduling, virtual event hosting, applicant tracking, and assessment.
VidCruiter is a leader in this space. Not only do they have a robust solution that facilitates both live and prerecorded video interviews, they also offer solutions for interview scheduling, virtual event hosting, applicant tracking, and assessment.
- VidCruiter’s customers can choose the modules they want and purchase them individually, or purchase the entire recruiting suite, inclusive of all modules, i.e. video interviewing, applicant tracking, skill assessments, scheduling, and more.
- VidCruiter’s pre-recorded interview feature saves hiring managers a lot of time and eliminates scheduling conflicts. It also offers candidates the flexibility to record their answers at their convenience.
- VidCruiter supports mobile recruiting for on-the-go access. Both candidates and recruiters can view pre-recorded video interviews or join live video interviews/conferences from their iOS and Android mobile devices.
- VidCruiter’s account managers are quite hands-on. Besides helping you get started with the platform, they’ll also help you perform other processes, such as setting up the tracking and conversion metrics of your targeted ad campaigns so you can measure their success.
- VidCruiter is a multilingual recruiting solution. Besides English, it’s available in French, German, Spanish, Portuguese, Italian, Chinese, and Korean, both for recruiters and candidates.
- Several users have reported a steep learning curve and that the UI takes some time to get used to.
- A few users reported occasional video lag issues that aren’t internet connectivity-related.
- VidCruiter’s skills assessment module is great as an add-on, but isn’t built out enough compared to point solutions in that space. For example, it doesn’t really support advanced technical skills testing.
- VidCruiter doesn’t have a lot of pre-built integration options with HRIS/Payroll systems. That said, VidCruiter’s team is working on expanding their partner network and might create integrations upon customer requests.
VidCruiter
Review:
VidCruiter was one of the first video interview platforms, and has built a robust offering that includes digital interview guides, scheduling automation for video interviews, and a host of other useful modules for recruiting teams that want to use video interviews in their hiring process. Their customer base includes Samsung, Kraft Heinz and KPMG.
VidCruiter
Customers:
Lowe’s, Lionsgate, Samsung, Bears, US Foods, United Nations
VidCruiter is used by over 40,000 recruiters, including ones from Lowe’s, Lionsgate, Samsung, Bears, US Foods, and United Nations.
VidCruiter
Stats:
- Used by 75,000 recruiters
- VidCruiter can reduce customers’ time-to-hire by up to 80%.
- FGH Security, a UK-based security services company, managed to reduce their time-to-hire from 10 days to 48 hours using VidCruiter.
- BioScript Solutions, a Canadian provider of specialty medications and health care support, used VidCruiter and accelerated their time-to-hire by 33%.
- Achievement First, a US-based charter school network, was able to reduce their average interview scheduling time by 35% with VidCuiter.
VidCruiter
Pricing:
The pricing of VidCruiter’s offerings depends on the hiring frequency. Contact VidCruiter’s Sales team for a custom price quote.
The pricing of VidCruiter’s solutions is not disclosed on their website and is calculated based on your number of hires. You can get in touch with VidCruiter’s Sales team for a custom price quote.
Best For:
VidCruiter is best suited for medium to large-sized companies.
We recommend VidCruiter for organizations that hire more than 100 people a year, i.e. medium and large-sized companies and recruiting agencies.
Worth Checking Out:
VidCruiter’s suite integrates with all major ATS’s and has dedicated 24/7 customer support with average 1 minute response time.
Why we love it
:
myInterview promises to speed up your time-to-hire by up to 60%. Its machine learning algorithms can scan your collection of video interviews/submissions to shortlist the most suitable candidates.
myInterview promises to speed up your time-to-hire by up to 60%. Its machine learning algorithms can scan your collection of video interviews/submissions to shortlist the most suitable candidates.
MyInterview
Review:
myInterview’s video interview software can be dropped into your existing career site through an easy to implement widget, which means you can be using video interviews in under an hour. Their customers include Facebook, Australia’s Hudson recruitment, British household names P&O Ferries and Ocado.
It’s worth checking out their latest module which uses machine learning to assess candidate answers on the basis of their professionalism, reasoning, etc. MyInterview takes a “glass box” (vs black box) approach to leveraging AI for their hiring analytics.
MyInterview
Customers:
Biffa, Six Flags, Mondelez International, Facebook
Biffa, Six Flags, Mondelez International, Facebook
MyInterview
Stats:
- 2M+ videos processed
- 91% customer satisfaction rate
- 71% of the interviews processed with them are done in <15 min
- Their growth and profitability satisfies the rule of 40
- 2M+ videos processed
- 91% customer satisfaction rate
- 71% of the interviews processed with them are done in <15 min
- Their growth and profitability satisfies the rule of 40
MyInterview
Pricing:
myInterview has 5 pricing plans:
- Starter: Free forever. 1 active job, 2 user seats, 30 candidates per year, basic features.
- Growth: $39 per month. 5 active jobs, 5 user seats, 960 candidates per year, upgraded features.
- Team: $119 per month. Most popular plan. 10 active jobs, 10 user seats, 3,600 candidates per year, all Growth features plus more.
- Performance: $249 per month. 24 active jobs, 15 user seats, 8,400 candidates per year, all Team features plus more.
- Enterprise: Custom pricing. Comes with all of the features within Performance plus custom active jobs, user seats, candidates per year, and more.
myInterview has 5 pricing plans:
- Starter: Free forever. 1 active job, 2 user seats, 30 candidates per year, basic features.
- Growth: $39 per month. 5 active jobs, 5 user seats, 960 candidates per year, upgraded features.
- Team: $119 per month. Most popular plan. 10 active jobs, 10 user seats, 3,600 candidates per year, all Growth features plus more.
- Performance: $249 per month. 24 active jobs, 15 user seats, 8,400 candidates per year, all Team features plus more.
- Enterprise: Custom pricing. Comes with all of the features within Performance plus custom active jobs, user seats, candidates per year, and more.
Best For:
myinterview can be used by companies of all sizes.
Worth Checking Out:
MyInterview has a special offering that lets companies get free forever video interview plans.
Why we love it
:
Trusted by over 6,000 organizations of all sizes across the globe, Spark Hire’s video interviewing platform promises to speed up your candidate screening process by 5 times.
Trusted by over 6,000 organizations of all sizes across the globe, Spark Hire's video interviewing platform promises to speed up your candidate screening process by 5 times.
SparkHire
Review:
Spark Hire boasts over 6,000 customers, by far the most of any video interview software company. While many of their customers are small and medium sized businesses, they do have larger enterprise customers including brand names like Volkswagen, Ikea, and BAE, as well as nearly 1,000 staffing agencies. This is a great solution to get video interviews up and running fast.
SparkHire
Customers:
USPS, Ikea, Volkswagen, Bae Systems, Love’s
USPS, Ikea, Volkswagen, Bae Systems, Love's
SparkHire
Stats:
- Launched in 2012
- Over 30 employees
- Over 6,000 customers
- Launched in 2012
- Over 30 employees
- Over 6,000 customers
SparkHire
Pricing:
SparkHire has four plans. Starter costs $199 per month for unlimited interviews for 1 job at a time with 3 users. Pro costs $249 per month with unlimited interviews for 5 jobs at a time with 5 users. Team and Enterprise plans have more functionality for custom pricing.
SparkHire has four plans. Starter costs $199 per month for unlimited interviews for 1 job at a time with 3 users. Pro costs $249 per month with unlimited interviews for 5 jobs at a time with 5 users. Team and Enterprise plans have more functionality for custom pricing.
Best For:
SparkHire can be used by companies of all sizes.
Worth Checking Out:
Their solution will save your recruiting team time, while also promoting your employer brand throughout the interview process.
Why we love it
:
Avature’s enterprise-grade video interviewing solution allows you to conduct both live and on-demand interviews efficiently. It also facilitates interview scheduling, be it for 1:1, group, or panel video interviews.
Avature combines ATS and CRM capabilities into one robust platform. One of its greatest features is the ability to customize workflows for both recruiters and candidates, ensuring great experiences for everyone involved.
- Avature’s solution is quite comprehensive. They have a full-fledged ATS with built-in video interviewing, offer management and onboarding solutions. They also have a CRM, allowing TA teams to amp up candidate engagement and plan for future hiring.
- Avature leverages artificial intelligence with features of automatic talent matching and candidate ranking.
- Avature comes with a recruiter mobile app that allows key stakeholders to perform several recruiting tasks while on the go. The app also supports offline use, and syncs with the system the next time it’s connected to the Internet.
- Avature’s pricing is not readily available on their website. They also do not offer a free trial.
- Several users noted that the UI isn’t intuitive and takes some time to get used to.
- Avature’s assessment feature is quite basic and isn’t built out enough compared to point solutions in that space. So if you want to test the skills and cultural fitness of candidates, you’d need a third-party solution.
- Avature doesn’t have an automated reference checking feature built-in. The platform does integrate with third-party solutions that facilitate reference checking, but you’ll have to purchase those solutions too separately.
Avature
Review:
Avature offers one of the most sophisticated recruiting software suites out there with an endlessly customizable ATS and CRM perfect for global companies. To keep pace with the demands of remote hiring, they've launched a video interview platform which gives talent acquisition teams a simple to use solution to screen applicants. While it is fully integrated with their broader suite, it can also be used on a standalone basis for companies just looking for video interviewing technology.
Avature
Customers:
Shell, Cisco, L'Oréal, Mondelez, Siemens, KPMG
Avature is used by over 650 companies, including Shell, Cisco, L'Oréal, Mondelez, Siemens, and KPMG.
Avature
Stats:
- Avature is used by over 650 companies.
- Avature’s customers include 110 Fortune 500 companies.
Avature’s customers include:
- 110 Fortune 500 companies
- 23 companies of the FTSE 100
- 102 companies with over 75,000 employees
Avature
Pricing:
The pricing of Avature’s plans isn’t disclosed upfront. Contact an Avature sales representative to get a custom price quote based on the size and needs of your business.
The pricing of Avature’s plans isn’t disclosed upfront. Contact an Avature sales representative to get a custom price quote based on the size and needs of your business.
Best For:
Avature is best suited for enterprises.
Avature serves enterprises best as that’s who their solution was tailored for.
Worth Checking Out:
Avature is great at building innovative HR Tech, their video interview solution will no doubt be a great addition to many companies' recruiting efforts.
Why we love it
:
Hireflix is all about simplicity; it focuses on one-way video only with a minimalist interface that doesn’t take very long to figure out.
- One of the major pros of Hireflix is flexibility. Candidates can attend the interview from any country, at any time, and from any device or browser using a unique interview URL. No application, log-in, or registration is required.
- Hireflix provides a multi-language candidate experience. It supports languages like English, Spanish, French, Polish, and German, among others.
- Since the intro and outro videos are pre-recorded, recruiters don't have to spend time pitching their company to each candidate before the interview. This allows them to interview more candidates at a faster pace.
- According to users, Hireflix is super easy to implement, requires little to no technical knowledge, and provides excellent customer support.
- One of the major pros of Hireflix is flexibility. Candidates can attend the interview from any country, at any time, and from any device or browser using a unique interview URL. No application, log-in, or registration is required.
- Hireflix provides a multi-language candidate experience. It supports languages like English, Spanish, French, Polish, and German, among others.
- Since the intro and outro videos are pre-recorded, recruiters don't have to spend time pitching their company to each candidate before the interview. This allows them to interview more candidates at a faster pace.
- According to users, Hireflix is super easy to implement, requires little to no technical knowledge, and provides excellent customer support.
- Since it is not a real-time interview, you don't get the opportunity to interact with the candidate.
- Since it is not a real-time interview, you don't get the opportunity to interact with the candidate.
Hireflix
Review:
Hireflix is an online, one-way video interviewing platform designed to help hiring teams streamline the recruitment process, hire faster, and provide a seamless candidate experience. Using Hireflix, you can build an asynchronous interview within minutes, send it to hundreds of candidates simultaneously, and share recorded interviews for evaluation with your team.
Hireflix
Customers:
IcelandAir, Click-fil-A, CoinGecko, TravelPerk, and Sotheby’s International Realty
Hireflix
Stats:
- Skyeng, an Edtech company in Eastern Europe uses Hireflix to conduct 4000+ interviews per month
- SoCal Counseling Center reduced their interviewing process by 90% by using Hireflix
Hireflix
Pricing:
After a 1-month free trial, Hireflix has three pricing plans that you can choose from. When billed annually, here's what they look like:
- Small: Priced at $75/month, this plan is ideal for businesses with less than 50 employees.
- Medium: Geared towards mid-sized companies with 50-250 employees, this plan costs $150 per month.
- Custom: Hireflix offers a custom quote for corporates, recruitment agencies, and other use-cases.
All plans allow you to build one-way interviews, invite candidates at scale, and review responses as a team. They also include unlimited users, unlimited active jobs, unlimited interview responses, integrations, and support.
Best For
Hireflix is ideal for small and medium businesses that want to focus exclusively on one-way video interviews.
Worth Checking Out:
If you are a student or your company was founded in the last 2 years and has less than 30 employees, you can get a 30% off your first year with Hireflix.
Why we love it
:
Willo is all about simplifying the hiring process. All their plans, including a free-forever one, pack just enough features for teams with a limited recruitment budget and tight schedules.
- Asynchronous video interviews that save your recruiting team time while allowing them to see candidates for who they are beyond a resume
- Extremely simple to get started, powerful enough for larger companies
- Transparent and affordable pricing, including a free tier
- Willo calculates the time your recruiting team saves each month so you know you’re getting value
- Doesn’t have the breadth of features that products have who have been in this space for 10+ years
- They don’t have a mobile app, but do have a mobile-optimized experience
- Native ATS integrations are limited to <10 ATS’s at this point
- They do not have real time 1:1 video interviews
Willo
Review:
Willo’s video interview platform is a simple to use tool that companies of all sizes can take advantage of to cut down on the time their recruiting team needs to spend on interviews.
While it doesn’t have the full feature set you may find in a platform that has been around for a decade, this tool is used by many companies with high volume hiring needs, multinational hiring, and seasonal hiring, in addition to smaller companies who want to take advantage of their free tier and generally affordable pricing.
In fact, the lack of feature bloat is somewhat desirable as you’ll find if you check out their free trial. You can literally be sending candidates invites within 15 minutes to branded virtual interview experiences.
We’re also a fan of their transparency: with pricing, their help docs, even a deep dive of their product is available on their homepage (although we suggest having a rep walk you through your specific use cases).
Willo
Customers:
Danone, NHS Scotland, 7 Eleven, Samsung, University of Pennsylvania
Willo
Stats:
- Used in over 130 countries as of 2022
- Over 500 customers
- 24/7 support
- 86 NPS score
Willo
Pricing:
Willo is free for one interview at a time with up to 20 responses a month. Their paid plans start at $53 per month for 1 user and paid on a monthly basis. If you get an annual subscription, you get 3 months for free. For large enterprises, they have a Pro plan with customized pricing.
Best For
Thanks to their varied plans and features, Willo can be a good fit for small teams, freelancers, sole traders, or even large enterprises with high volume review requirements.
Worth Checking Out:
Why we love it
:
Not only does Recright have a video interviewing tool that handles both live and pre-recorded interviews, they also have an applicant tracking system (ATS) that complements its video interviewing tool quite well.
Recright
Review:
Recright’s video interview platform is designed to help your TA team hire better quality candidates faster, while also decreasing the time they spend on screening candidates by 50%. This is a factor that leads to their 95% applicant response rate.
Recright
Customers:
Uber, Netflix, Volvo, ABB, KPMG
Recright
Stats:
- Founded in 2011
- 400+ customers
- 25+ languages spoken within the RecRight team
Recright
Pricing:
After the free trial, Recright has three pricing plans. Essential is their basic package for 295 euros per month (about $360). The Pro plan adds extra features, candidates, and users for 445 euros per month (about $540). The Premium plan is custom priced.
Best For
Recright is most suitable for medium and large-size companies.
Worth Checking Out:
Recright has 24/7 support for the candidates who use the system to ensure they have a good experience.
Why we love it
:
Used by companies across different industries, universities, associations, and more, Brazen’s platform not only facilitates 1:1 video interviews, it can also be used to host virtual career fairs and large online hiring events.
Brazen
Review:
While Brazen is more of a virtual career fair platform (one of the best ones) they also have a video interview tool. You can use it to have high-quality video conversations in real time and as a part of broader user flows within their recruitment solution. It's easy to switch between text and video, even with multiple candidates at once. Scheduled video chats will also be available in the near future. Notably, Brazen also offers an HR chatbot that can handle a good percentage of the interactions with each candidate.
Brazen
Customers:
Spectrum, CVS Health, Temple University, Google
Brazen
Stats:
- Founded in 2007
- $13.4 million in funding
Brazen
Pricing:
The pricing of Brazen’s plans isn’t disclosed on their website. Contact a Brazen Sales rep for a custom price quote.
Best For
Brazen is best suited for large companies.
Worth Checking Out:
Why we love it
:
Interviewstream specializes in video interviewing. Their platform facilitates both live and on-demand interviews, as well as packs features for interviewing prepping and scheduling.
interviewstream
Review:
Interviewstream (previously known as RIVS) helps to streamline your recruiting process with one way and on-demand video platforms. They have more than 900 clients from small businesses to enterprise, along with universities and K12 school districts.
interviewstream
Customers:
Santander, Hershey, Children's Hospital of Philadelphia
interviewstream
Stats:
- 30% more candidates per position
- 84% of candidates self-schedule within 24 hours
- 91% of candidates see employers as more desirable
interviewstream
Pricing:
The pricing of interviewstream’s plans isn’t disclosed upfront. Contact their Sales team to get a custom price quote.
Best For
Interviewstream is best for medium and large size companies.
Worth Checking Out:
Why we love it
:
Designed with the input of industrial and organizational psychologists, Harver’s platform facilitates all sorts of pre-employment assessments, from virtual interviews to cognitive, behavioral, and skill assessments.
Harver
Review:
Harver's assessment platform comes with on demand video interviews. This means recruiting teams can send questions to candidates for them to record answers to on their own time. This allows your hiring process more information to vet candidates, and saved time relative to phone screening all of these applicants.
Harver
Customers:
Netflix, McDonald's, UI Path, KPMG, BurgerKing
Harver
Stats:
- At KPMG, they helped increase female hires by 44%
- At Majorel, they aided with reducing the attrition rate by 63%
- Working with Aldi, they reduced their time-to-hire by 52%
- 97% candidate satisfaction rate
Harver
Pricing:
The pricing of Harver’s plans isn’t disclosed upfront. Contact their Sales team to get a custom price quote.
Best For
Harver is built specifically for enterprises.
Worth Checking Out:
This video interview solution is part of a much larger and robust candidate assessment suite that contains modules to help gauge skills, cognitive abilities, behavioral fit, etc for job applicants.
Why we love it
:
HireVue is an innovative video interview platform that keeps adding novel and relevant products to their offering, such as candidate assessment and AI recruiting.
HireVue
Review:
HireVue is definitely one of the pioneers in this segment having started back in 2004. Their founder even had to send cameras out to applicants back then as your typical computer still didn’t come standard with a webcam. Hirevue is mostly known for their presence in the enterprise space with over 700 customers including Intel and Honeywell.
HireVue
Customers:
Unilever, Rackspace Technology, KraftHeinz, Dow Jones, Sodexo
HireVue
Stats:
- 90% decrease in time to hire
- 16% increase in new hire diversity
- 131% return on investment
- 24m+ interviews and counting
HireVue
Pricing:
HireVue has two plans:
- Essentials: Ideal for companies with 2500-7500 employees. The pricing of this plan starts at $35,000.
- Enterprise: Ideal for companies with over 7500 employees. Contact HireVue’s sales team to receive a quote.
Best For
HireVue is best suited for large companies.
Worth Checking Out:
Check out Hirevue’s assessment technology that incorporates games and technical assessments.
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Benefits of Video Interviewing Software
The best video interview platforms allow employers and staffing companies to vet larger numbers of candidates quickly, and spend more time with the best fit applicants. Recruiting teams and hiring managers alike can use live video interviews or asynchronous video interviews as a pre-employment screen to that will streamline the interview process.
In addition to saving time, companies can continue to interview and hire top talent in times when it’s harder to meet in person. This is especially true with the rise of COVID-19. But, during more normal times in the world, people’s schedules are still busy. Using virtual interviews to vet candidates can be a great way to quickly move applicants through the hiring process. Virtual interviews are sure to evolve in the future with the rise of AI and virtual reality.
In our research, we came across two types of video interviews. First off is what you’d think of as a typical Skype call where two people are talking to each other via video - these are live video interviews. This is great, but we believe the vast majority of the value to recruiters and hiring managers comes from asynchronous video interviews. In asynchronous video interviews, a candidate answers pre-defined interview questions on their own time, and then the recordings of these answers are reviewed later on by a recruiter.
The process that candidates go through can be customized which makes video interview software much more effective than your typical video conferencing solution like Zoom/Skype. This medium of pre-employment testing ensures that more applicants get a chance to answer interview questions that showcase their skills beyond the resume, but that the interview process doesn’t end up taking more time from talent acquisition team/hiring managers.
A lot of the value is in a recruiter’s ability to vet a candidate by watching a few minutes of video, versus spending 30-45 minutes on the phone with a candidate, plus all the time and effort it takes to schedule and reschedule phone interviews. So, it makes sense that most human resources teams looking to augment their hiring platform look to add video interview software. Here are the key benefits that we see to adding video interviewing to your HRTech Stack:
- Video interviews mean that companies can continue to interview despite the COVID-19 pandemic
- Video interview software drastically decreases the amount of time that teams spend screening candidates
- Video screening can be much more effective than a phone screen when evaluating candidates, and lead to more quality in person interviews
- Video interviewing tools can directly integrate with your applicant tracking system which creates a more streamlined recruiting process
- Video interviewing software allows companies to screen more applicants and therefore not pass on candidates due to a lack of time
- Video interviews allow candidates to move through the hiring funnel when their busy schedules don’t allow them to meet in person
- Video interview software can standardize the interview process, and increase collaboration between recruiters and hiring managers
- Standardizing the process means less bias, and better assessments of applicants
- Video interviews mean less time playing phone tag to setup a time to screen candidates, resulting in a better candidate experience
- Screening tools like video interviewing can decrease time to hire as more applicants are let into the talent funnel
- Employers can increase the candidate experience through offering interview tips to job seekers, allowing them to showcase more than just their resumes
- Automated email cadences throughout the hiring process allows employers to showcase their employer brand, and set the right expectations with job seekers
- Artificial intelligence is allowing human resources teams to conduct more in depth assessments in an automated fashion
- As SHRM points out, there are many benefits to the efficiency and consistency of your recruiting process from video interviews
Video Interviewing for Staffing Companies
While we are mainly focusing this research on the corporate HR and recruiting use case for video interviewing, the above vendors serve staffing companies as well, and for good reason. Staffing companies can use video to better understand candidates before presenting them to clients. They can also use the video to show a more human side of a candidate vs just a resume and some notes.
Video interviewing also allows you to ensure you are asking questions which are relevant to your client. This means better alignment, as well as information from the candidate that will allow your client to quickly make a decision on whether or not they want to move forward with a candidate.
Video Interviewing ROI
Most of the value in video interviewing comes from saving time screening candidates and that’s what we focused our ROI model on. Let’s face it, in most cases you know within the first 5 minutes of a phone screen whether or not you want to move someone forward. But, the next 25+ minutes will be spent on the phone with this person no matter what. This seems small but can be substaintial!
As you'll see in the below video / spreadsheet, we can save a lot of time and therefore money by using video interview software. Of course, during COVID-19, video interviews can be a necessary tool to continue recruiting despite the challenges and dangers of meeting face to face.
It's worth noting again that while this tool can drive significant cost savings, it's important to keep the candidate experience in mind otherwise the time savings will result in negative Glassdoor comments about your interview process!
Download the Video Interview ROI Calculator
Click HereVideo Interviewing Pricing
Pricing for video interview software can vary depending on the number of seats your company needs, the number of open roles, the number of interviews per month, and the various features/integrations you may need. With all that in mind, we wanted to share a general guide for you to understand what you may pay. If you're a small business looking to save some money, you might want to check out our best free video interviewing software landscape.
Like any piece of recruiting software, it’s important to pay attention to the unique mechanism that will price the software you are looking at, and how that will change the price you pay over time. For example, you may pay by seat, but have a few hiring managers that want seats in the future which will drastically increase your price. Or, you may pay by video interview (like many pre-employment screening companies do), which may be good/bad for your company depending on what percent of interviews convert to hires in your company relative to others.
Staying Organized
When you’re looking at many different vendors for a given problem, it’s incredibly hard to remember which vendor had which feature. Taking notes is a great idea on any demo. But, we highly recommend going one step further to take notes in a very structured way that doesn’t require a perfect memory when it comes time for decision making on which video interview vendor to move forward with.
This organizer spreadsheet is designed to provide some sample questions you should think through when looking at video interviewing platforms. More importantly, it provides a foundation that you can modify to ensure you are collecting all of the right information to make the best possible choice for your business.
Video Interviewing, The Candidate Experience
I remember when I first heard about video interviewing. I was working in venture capital, and stumbled upon the category in my search for the next big thing. I thought it was a great tool to save employers time. However, 10 years ago it was somewhat abnormal for a job seeker to be asked to do a video interview and I can remember friends complaining about it.
Fast forward to today, and many people have been through a video interview. It’s no longer foreign. Beyond interviewing, we are all a lot more comfortable with video through social media, as well as business which seems to get done more and more over video. This is especially true during COVID-19 where coming face to face with people can be dangerous.
The companies that struggle to get value out of video interviews are mostly failing because they don’t think about the candidate experience. They are sending job applicants links to do video interviews without the appropriate context for the overall process that will unfold for the video interview, as well as the broader hiring timeline.
Here’s a pro tip: use the features within these platforms that allow you to set the right expectations for interviewees, and generally humanize this process. You should record welcome videos for interviewees, give tips on how to make good videos, include messages from hiring managers, etc. Most vendors have great resources on how to do this right, and your account rep will also have good advice here!
One last point here is the use of AI in video interviewing. The rise of artificial intelligence will no doubt enable talent acquisition teams to do a lot more. Yet, given how nascent these systems are, it’s important to make sure you understand how any automated screening is happening, and double check the software’s logic with a human. This will allow your team to hire the best people, and stay away from any compliance issues.
Video Interviewing Software FAQs
What is video interviewing software?
Video interview software is a solution for companies to remotely conduct job interviews with potential candidates.
What are the different types of video interview software?
There are two types of video interviewing software, live video interviewing and asynchronous video interviewing, also called pre-recorded video interviews.
How does video interviewing software work?
Each type of video interview software works differently. Live video interview platforms act like regular interviewing, but over a video conferencing platform where a candidate and a hiring manager speak in real-time. Asynchronous video interview platforms allow a candidate to answer pre-defined interview questions on their own time that are later reviewed by a recruiter.
Why use video interviewing software?
You should use video interviewing software because it has many benefits, including:
- Decreased time-to-hire
- More effective than phone screens
- Standardizing of the interview process
- Less biased hiring
- Better candidate experience
- Less time spent screening applicants
- Email automation throughout the interview process
Why is asynchronous video interviewing so valuable?
Asynchronous video interviewing is very valuable to both the candidate and the hiring team. It saves time from playing phone tag for screening. It reduces hiring bias by standardizing the process. It allows candidates to interview on their own time. Candidates also can rerecord their video responses, leading to less stress to get everything right the first time. The hiring team can better evaluate candidates because they can rewatch answers whenever they want. Overall, there is much more functionality for hiring teams and ease-of-use for candidates.
What is the best video interviewing software?
The best video interviewing platforms are:
- VidCruiter: Best video interview platform with full recruiting suite
- MyInterview: Best Video Interview Software With Free Tier
- SparkHire: A top interview platform for SMB and staffing
- Brazen: Video interview + career fairs & chatbots
- XOR: Comprehensive AI recruiting platform
- HireVue: Great video interview solution with broader assessment suite
- interviewstream: One of the first video interview platforms
- Recright: Great candidate support
- Avature: Great Video Interview Platform Combined with CRM
- OutMatch: Video interviews plus candidate assessment
- Harver: Video Interviews Plus Candidate Assessments
- Hireflix: Best for one-way interviews
Last Advice On Video Interviewing
Video interviewing can be a very powerful part of your HRTech stack. This is especially true for high volume roles where you’re spending a tremendous amount of time doing phone screens. While on demand interviewing can drive ROI from decreased time spent on phone screens, it can also increase your hiring outcomes by allowing you to better understand who a candidate is before making a decision on whether or not to hire them.
However, it’s worth noting that you should have a well defined strategy around how you will introduce the concept of video interviews to your candidates, and set expectations for their experience as well as how this content will be used. Companies who simply send candidates a link to take a video interview are not going to be successful.
That’s it! Are we missing something on this page? Let us know and we’ll research it for you! Better yet, join our expert council and lend your expertise! We rely heavily on the thoughts on forward thinking People professionals to help us put together useful and unbiased research.
Best Video Interviewing Platforms
- VidCruiter:Best video interview platform with full recruiting suiteATS with native video interviewing
- MyInterview:Best Video Interview Software With Free TierBest Video Interview Software With Free Tier
- SparkHire:A top interview platform for SMB and staffingA top interview platform for SMB and staffing
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