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Our criteria: How we chose the best vendors
We take our research seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Here's how we select vendors to be in our buyer guides:
- Product: We want to have a deep understanding of a vendor's product before recommending it. This usually means getting a demo by a senior executive (their CEO, head of product, etc), and/or using the product ourselves to make sure it has a solid UI, intuitive workflows, and the features to make it a best in class offering.
- User feedback: We do our best to understand what users say when they experience this product. User input allows us to accomplish a more thorough due diligence of products, put new vendors on our radar, and generally make sure we are presenting the right products to our readers.
- Financial metrics: We are very much finance nerds and so use a product's retention rates, growth, profitability, and scale to understand whether or not it is truly best in class.
- Best for a use case: Sometimes the best solution is the cheapest, the best tool for international companies, or the best for startups. We try to include a diversity of solutions so that our readers can find the tool that is best for what they need.
Here's more detail if you want to read further on how we research vendors.
In this guide you'll find
- Top 11 Recruitment Agency Software Solutions
- Recruitment agency software use cases
- Recruitment agency software pitfalls
- Recruitment agency software ROI
- Staffing and recruitment software pricing
- Staffing and recruitment agency software features
- Questions for Demos
- Recruitment Agency Software FAQs
- Final Advice
The best software for staffing and recruiting are designed to streamline your recruiting processes. On the last business day of December 2020, there were 6.6 million job openings in the US as the COVID-19 vaccination plan began to roll out. According to a CareerBuilder study, 77% of millennial clients plan to increase utilization of staffing companies over the coming years. As a result, staffing and recruiting agencies have a lot on their plates!
68% of professionals say the best way to improve recruiting performance is to utilize tech. Therefore, we put together this list of the best staffing agency software, complete with benefits, use cases, pricing, ROI, pitfalls, and more so you can stay ahead of the competition using SaaS.
Featured in
Top 11 Recruitment Agency Software Solutions
We track thousands of HR Tech solutions. Here are the best staffing agency software solutions of 2022.
Why we love it
:
Not only does Manatal cover most of the features you’d expect from a budget-friendly ATS, the platform tops that off with CRM features, including email campaigns and revenue tracking dashboards.
- Manatal is quite affordable and offers a 15-day free trial for users to test it out before making commitments.
- Manatal is fairly easy to use. It features drag-and-drop enabled pipelines for candidate organization.
- Manatal’s AI-based recommendations feature can save hiring managers quite a bit of time. It’s able to scan job descriptions then search a users talent pool and bring up candidates most suited for the job.
- The AI recommendations feature works best with resumes that are in English, and doesn’t work as accurately with other languages according to several users’ feedback. Several users have also complained about Manatal’s interface only being available in English and that career pages cannot be published in languages other than English and Spanish.
- Manatal doesn’t offer a free plan. We mention this as a con as several SMB-geared ATSs do offer a free-forever verison, and that puts Manatal slightly behind competition.
- Manatal doesn’t offer prebuilt integration modules. They do have an open API that allows users to plug in third-party products and custom tools, but that required a bit more time and technical knowledge to accomplish. It’s also worth mentioning that only Custom plan customers can access Manatal’s API and Zapier integration. Customers on the Professional and Enterprise plan cannot.
- Users can search for candidates via Boolean Search or Advanced Search, but cannot combine the two search methods together. E.g users cannot use the Boolean search operators (AND, OR and NOT) within Manatal’s Advanced Search tab.
Manatal
Review:
Manatal is a budget-friendly ATS that’s got candidate/customer relationship management (CRM) features built-in. It allows companies to customize pipelines that track the progress made with prospects, from initial contact to contract. It also offers a LinkedIn chrome extension to quickly connect with and save prospects’ contact info, and email integration for communication with those prospects, as well as sending them automated responses and mass campaigns.
To track the performance of your CRM efforts, Manatal offers detailed candidate placement and revenue tracking dashboards, letting you know how many candidates were successfully hired and how much money is coming in from clients.
Manatal
Customers:
Manatal is used in over 100 countries. Their customer list includes Unilever, Cocacola, Panasonic, Ogilvy, and Toyota.
Manatal is used in over 100 countries. Their customer list includes Unilever, Cocacola, Panasonic, Ogilvy, and Toyota.
Manatal
Stats:
Manatal
Pricing:
Manatal has two plans with fixed pricing. When Billed annually, they cost as follows:
- Professional: This plan costs $15 per user per month for up to 15 jobs per account and 10,000 candidates. Customers on this plan can add unlimited guests.
- Enterprise: This plan costs $35 per user per month for unlimited jobs per account, as well as unlimited candidates and guests.
Note:
- “Users” refers to the individuals with full unrestricted access to Manatal’s platform and its features such as recruiters and HR professionals who actively use the software.
- “Guests” refers to individuals who are invited to collaborate on the platform through a dedicated portal such as hiring managers and decision-makers. These guests can access the platform free of charge and do not count towards the billable number of users.
Manatal has two plans with fixed pricing. When Billed annually, they cost as follows:
- Professional: This plan costs $15 per user per month for up to 15 jobs per account and 10,000 candidates. Customers on this plan can add unlimited guests.
- Enterprise: This plan costs $35 per user per month for unlimited jobs per account, as well as unlimited candidates and guests.
Note:
- “Users” refers to the individuals with full unrestricted access to Manatal’s platform and its features such as recruiters and HR professionals who actively use the software.
- “Guests” refers to individuals who are invited to collaborate on the platform through a dedicated portal such as hiring managers and decision-makers. Thes
Best For
Manatal is used by organizations of all sizes across different industries, but it’s worth noting that the ball-park of their customers are SMEs.
Why we love it
:
CEIPAL ATS & CRM is a what’s-what of recruiting agency software, with all the ATS and CRM functions you expect plus numerous integrations and AI capabilities.
CEIPAL ATS & CRM
Review:
CEIPAL ATS & CRM is a cost-efficient staffing ATS with customizable dashboards, AI capabilities, and numerous integrations. CEIPAL stands out with a credit system of controlling job ad spend. Recruiters are given a certain amount of credits on a set timeline, and once they are out, they can’t spend anymore until the timeline is up. This saves your company a little extra money while ensuring recruiters aren’t relying on ads alone.
CEIPAL ATS & CRM
Customers:
Some of the notable customers that use CEIPAL are The Agency and Quality Staffing of America.
Some of the notable customers that use CEIPAL are The Agency and Quality Staffing of America.
CEIPAL ATS & CRM
Stats:
- Used by 120,000 recruiters worldwide
- Used by 1,600+ recruiting/staffing firms
- Used by 120,000 recruiters worldwide
- Used by 1,600+ recruiting/staffing firms
CEIPAL ATS & CRM
Pricing:
CEIPAL ATS & CRM starts at $120 per month for teams of 5 recruiters or smaller. For a team of 50, it will cost $1050 per month. Teams of 100 pay $1900 a month. Teams of 150+ must contact sales for pricing. You’ll save 5% if you choose to be billed annually.
CEIPAL ATS & CRM starts at $120 per month for teams of 5 recruiters or smaller. For a team of 50, it will cost $1050 per month. Teams of 100 pay $1900 a month. Teams of 150+ must contact sales for pricing. You'll save 5% if you choose to be billed annually.
Best For
Why we love it
:
Bullhorn is an all-encompassing staffing solution, from applicant tracking to onboarding to back end recruiter management.
Bullhorn
Review:
Bullhorn is a well-known name in staffing software that focuses on the entire recruiting lifecycle from sourcing passive candidates to onboarding. Bullhorn even has additional functionality for operations personnel at staffing firms. Such features include timesheet management, expense and commission tracking, and invoicing modules.
Bullhorn
Customers:
Bullhorn
Stats:
- Customers make up to 43% more placements, according to Bullhorn research
- Used by over 10,000 staffing businesses
Bullhorn
Pricing:
Bullhorn has four price plans, Team, Corporate, Enterprise, and Enterprise Plus.
Team
- Includes CRM and sourcing tools, job management and publishing, email integration, career portal, resume parsing, standard reporting, and contact and company management.
Corporate
- Includes all features of Team, but adds unlimited data storage, API access, custom workflows, LinkedIn integration, NPS survey tool, and inbox productivity tool.
Enterprise
- Includes all previous features and adds advanced reporting, Pulse relationship intelligence, lead tracking, pipeline management, and goal-setting tools.
Enterprise Plus
- Includes all previous features and adds advanced reporting and visualization.
Pricing is determined by the number of users that want access to the system. You must request a pricing quote from Bullhorn for specific details.
Best For:
Bullhorn is best for large staffing firms who can make use of its entire product suite.
Why we love it
:
Zoho Recruit is an easy-to-use recruiting agency software that offers a free-forever version.
- ATS + CRM in one platform
- Backed by a company like Zoho, notable for reliability and good customer service.
- 24/5 support
- Priced quite modestly after the free version
- Certain features like video interviews are available as optional add-ons.
- ATS + CRM in one platform
- Backed by a company like Zoho, notable for reliability and good customer service.
- 24/5 support
- Priced quite modestly after the free version
- Certain features like video interviews are available as optional add-ons.
- The free plan only allows 256MB of storage.
- Additional features, such as the client portal, mass email, workflow alerts, and API calls cost extra.
- Some users have complained about the quality of some of the integrations.
- The career site is not fully customizable until past a certain paid plan.
- The free plan only allows 256MB of storage.
- Additional features, such as the client portal, mass email, workflow alerts, and API calls cost extra.
- Some users have complained about the quality of some of the integrations.
- The career site is not fully customizable until past a certain paid plan.
Zoho Recruit
Review:
Zoho Recruit’s simple user interface is infinitely customizable, allowing a staffing agency, for instance, to easily modify it to suit your needs. For an additional fee, you have access to their unique Client Portal, where your clients can actually create jobs, review candidates, and send feedback themselves, saving your team extra time.
Zoho Recruit
Customers:
Bosch, Deloitte, Saint-Gobain, PWC, Allianz
Zoho Recruit
Stats:
- Over 6,000 business customers globally
- Source from over 75 job boards
- 50+ products for growing businesses
- Zoho has 13,000+ employees spanning the globe
Zoho Recruit
Pricing:
Zoho Recruit has three paid plans on top of the free plan.
- Standard is $30 per user per month, with many more features compared to the Free version.
- Professional is $60 per user per month, with key features like assessments and social recruiting.
- Enterprise is $90 per user per month, and rounds out Zoho's entire feature set, except for the add-ons.
The client portal and video interview modules are what’s available as add-ons. Zoho Recruit also has a 15-day free trial, as well as a free-forever version. The free version has limited features and only 1 active job at a time.
Best For:
Zoho Recruit is perfect for large and small companies of various industries that use premium and niche job boards to give them an edge over competitors. It is also worth considering for smaller recruiting firms, but also has tons of functionality that enterprise companies would value. Of course, any company wanting a free ATS that can integrate with the rest of their tech stack would be wise to consider them.
Why we love it
:
Avionté provides a robust end-to-end recruitment and staffing solution, specifically for IT staffing.
Avionté
Review:
Avionté is a great choice for staffing agencies looking for one comprehensive solution for their entire recruiting cycle. By partnering with Avionté, you’ll get an ATS, CRM, payroll & billing platform, sourcing tool, and onboarding solution.
Avionté is very customer-centric, providing free training resources and even a yearly conference called Avionté CONNECT.
Avionté
Customers:
TEEMA Solutions Group Inc., David Aplin Group Recruiting Solutions, Integrity Staffing
Avionté
Stats:
- 900+ customers
- 98% retention rate
- 25,000+ users in North America
Best For:
IT staffing companies looking for an end-to-end solution.
Why we love it
:
JobAdder’s applicant tracking system is incredibly user-friendly, with customizable workflows and built-in job posting.
JobAdder
Review:
JobAdder is a popular applicant tracking system in the UK and Australia. The platform is a streamlined recruitment management platform, which encompasses the entire recruiting lifecycle. Job seekers will appreciate social network-style candidate functionalities where they can update their status, job title, contact details, and preferences.
JobAdder
Customers:
MacDonald Search Group, Revel, Westwood & Wilshire
JobAdder
Stats:
- Used by 10,000 people daily
- Founded in 2007
Best For:
Staffing agencies or big in-house recruiting teams looking for an end-to-end recruitment system.
Why we love it
:
Odro is the primordial video recruitment software product for staffing firms. While their solution fits many other types of businesses, they have substantial experience with recruiting agencies.
Odro
Review:
Odro can cover nearly all of a staffing or recruiting agency’s video needs. This has been tremendously helpful for recruiting firms that want to stand out through video content, which they’ve found tends to be more engaging than traditional recruitment efforts.
Their platform has three main elements to it. The first is called Capture, which is for video sales messaging. The second one is Producer, which is an easy-to-use video editing suite. Finally, there is Vision, which is for live and asynchronous video interviewing.
Odro
Customers:
Odro is not only used by staffing agencies. Their product is used to create, manage, and share videos by companies like Adecco, Advantage Group, CastUK, Barclay Meade, Robert Walters, Strive Sales, and Theo James.
Odro
Stats:
- Odro has been used to boost engagement rates by as much as 80%.
- On average, recruiters see a 43% increase in the number of responses from candidates after switching to video from traditional methods.
- An average job post in video form done with Odro gets 10 times the engagement of a regular job post.
Odro
Pricing:
Odro is priced per user, but the fee varies depending on the volume of users and the length of the agreement. Most companies sign up for a 24 or 36 month commitment, although they do accept 12.
Best For:
Staffing and recruiting agencies that want to give their sourcing efforts an edge; mostly UK-based, but also in Australia, the US, Canada, Germany, Spain, and LATAM.
Why we love it
:
Traffit is an affordable recruiting solution with CRM capabilities built-in. It also aims to improve your team’s productivity with candidate suggestions, workflow automations and ready-to-use templates for email and SMS outreach.
- Traffit packs the capabilities of a recruiting solution and a CRM system within their platform. It’s also big on boosting productivity with automations and pre-made templates that you can instantly use.
- On top of having affordable plans, you only pay for Recruiter user seats, which enable access manage recruitment processes, users and control candidate progress. Hiring Manager get free access to the platform, enabling them to view job pipelines, candidate info, and contribute notes.
- Transparent, scalable pricing with free trials.
- Third-party integrations are limited, especially with job boards. Zapier-enabled integrations are possible but you’ll need to be on the Pro plan or higher. Lastly, Traffit does have an API for custom integrations but it is accessible to Elite plan customers only.
- A few users have reported bugs and lag issues when performing actions such as job posting, candidate searching and filtering.
- Traffit doesn’t currently have a mobile app to support your recruiting efforts on-the-go.
Traffit
Review:
Traffit is a recruitment platform that allows companies and recruitment agencies to source and recruit candidates while automating manual processes and enhancing internal collaboration. Through it, you can customize your recruitment process as well as build a talent pool that you can search whenever you need to find suitable talent. Traffit also allows you to create a no-code careers page and distribute your job ads to several job boards for maximum reach.
Traffit
Customers:
Randstad, No Fluff Jobs, Inhire.io, Neoteric, Brand24
Traffit
Stats:
- 14,000+ recruiters and hiring managers use Traffit in over 60 countries.
- Over 6,500,000 candidates have applied through Traffit, out of which, 314,000 were successfully hired.
Traffit
Pricing:
Traffit has three plans. When billed monthly, they cost as follows:
- Lite: Ideal for growing teams, this plan covers the essential recruiting needs and costs $12 per user per month (5 active jobs per user).
- Pro: For $50 per user per month, the Pro plan packs everything in the Lite plan along with advanced customizations and automations so you can deliver a great recruitment experience.
- Elite: For $75 per user per month, the Elite plan delivers advanced hiring solutions and premium support options to large companies and high-volume recruiters.
Note: Annual billing is also available with a 20% discount on the above plans.
Best For:
Companies and recruiting agencies of different sizes can find value in Traffit’s offerings. SMBs may particularly appreciate their Lite plan, which is quite affordable for a single user with up to 5 active job posts at a time.
Why we love it
:
Oorwin was designed with staffing firms in mind, with recruiter collaboration tools and an ATS/CRM/HRMS hybrid to streamline the end-to-end recruitment process.
Oorwin
Review:
Oorwin was founded on the recognition that there wasn’t a single solution for recruiter cross collaboration. By bringing together an ATS and CRM under a single login, customers get a streamlined experience. Handy AI tools such as a job finder and resume harvester automate tedious tasks to give recruiters more time to focus on person-to-person interactions. Oorwin customers have seen time-to-hire drop by as much as 50%.
Oorwin
Customers:
Nuvento Staffing Solutions, Millennium Infotech, Softcom Systems, Inc.
Oorwin
Stats:
- 300+ customers
- 1 million + accurate candidate matches
- 200,000 job offers rolled out
Oorwin
Pricing:
Oorwin is priced on a per user per month basis, billed either quarterly or annually. You must contact a sales representative for further details. Oorwin offers a 7 day free trial as well.
Best For:
Oorwin’s customers typically have 50-100 users. However, they are building more functionality to appeal to enterprise companies.
Why we love it
:
Recruit CRM has one of the best search functionalities for this product category. For instance, you can perform boolean searches and even a “radius search”, powered by Google Maps, to search for clients, candidates, and jobs all within a specific radius of any location.
- No extra fees required for basic data migration that includes importing Excel/CSV files with candidates & clients. During the implementation process of this software, the customer service personnel will help transfer your data for free.
- Great customer service. Their average response time is under two minutes.
- Powerful Linkedin Integration & Executive/Recruitment Report PDF Generator to save time
- Tons of resources made available to users including blogs and articles that give you all the information you need to know about how the software works, job description templates to help you get acquainted with all the possible job openings you will be looking to close, and a glossary that gives you the A-Z of recruitment practices.
- No extra fees required for basic data migration that includes importing Excel/CSV files with candidates & clients. During the implementation process of this software, the customer service personnel will help transfer your data for free.
- Great customer service. Their average response time is under two minutes.
- Powerful Linkedin Integration & Executive/Recruitment Report PDF Generator to save time
- Tons of resources made available to users including blogs and articles that give you all the information you need to know about how the software works, job description templates to help you get acquainted with all the possible job openings you will be looking to close, and a glossary that gives you the A-Z of recruitment practices.
- Limited native integrations. Recruit CRM only integrates natively with LinkedIn, Zapier, Logic Melon, some email apps, and Google and Outlook calendars. If you want to run background checks, for example, using Checkr or other background verification platforms, you won’t be able to do that unless you use Zapier’s API extension.
- Limited native integrations. Recruit CRM only integrates natively with LinkedIn, Zapier, Logic Melon, some email apps, and Google and Outlook calendars. If you want to run background checks, for example, using Checkr or other background verification platforms, you won’t be able to do that unless you use Zapier’s API extension.
Recruit CRM
Review:
Recruit CRM is a two-in-one software that combines an applicant tracking system (ATS) with customer relationship management (CRM). With the ATS features, you can source talent and build a solid candidate pipeline, making your recruitment process more proactive. Their CRM features, on the other hand, help you manage and collaborate with your clients to meet expectations.
Recruit CRM
Customers:
Hays International, Volkswagen, Hire Power Consulting, Dot Recruitment, Talent Source Japan, Blue Recruiting, NPAG
Recruit CRM
Stats:
- 1000+ recruitment agency customers in over 80 countries
- Annual recurring revenue of $3 million
- 100% bootstrapped & family owned with zero outside capital
Recruit CRM
Pricing:
Recruit CRM offers three paid price plans, depending on the size of your agency, and a free plan. Their least expensive plan, Team, is best for recruitment agencies that are just starting out, typically those with 2- 15 employees. It has an ideal amount of clients and candidates you can add, and all the bells and whistles of applicant tracking and customer relationship management. However, some features like API access and access control are absent.
Then we have the mid-tier plan, Business. This one is more expensive and is ideal for already established firms (15 - 45 employees). The next price plan, which is the Enterprise plan, is a custom solution. It is best for big agencies with 100+ recruiters.
Here is a breakdown of how their prices compare:
Best For:
Though they have the capacity to accommodate as many as 100+ recruiters, Recruit CRM is best suited for small to medium-sized recruitment agencies— firms that have about 3 - 100 employees.
Why we love it
:
Gem gathers data from tools that recruitment teams use on a day-to-day basis, such as LinkedIn InMail, ATS, and email, and combines it into a single talent management hub that automates candidate sourcing and engagement while providing detailed insights to support and optimize your recruiting strategy.
- Gem helps you discover qualified candidates across multiple channels, send personalized messages, visualize your recruitment pipeline, and stay on top of crucial hiring metrics
- Gem's integration with LinkedIn and various ATS means that all candidate data is stored in a centralized location. Users find this feature extremely useful.
- According to users, one of Gem's finest features is the ability to create automated drip campaigns to engage with both active and passive candidates
- Gem helps you discover qualified candidates across multiple channels, send personalized messages, visualize your recruitment pipeline, and stay on top of crucial hiring metrics
- Gem's integration with LinkedIn and various ATS means that all candidate data is stored in a centralized location. Users find this feature extremely useful.
- According to users, one of Gem's finest features is the ability to create automated drip campaigns to engage with both active and passive candidates
- Some users have experienced slow load times and lags while using the application
- In rare cases, the contact information, such as the email address or phone number of a sourced candidate, might be wrong
- While Gem currently integrates with LinkedIn, it does not provide the option to automate messages via LinkedIn InMail
- Some users have experienced slow load times and lags while using the application
- In rare cases, the contact information, such as the email address or phone number of a sourced candidate, might be wrong
- While Gem currently integrates with LinkedIn, it does not provide the option to automate messages via LinkedIn InMail
Gem
Review:
Gem is primarily a talent engagement platform with features to support talent sourcing, candidate outreach, and recruitment pipeline management. Staffing agencies will find Gem especially useful for volume hiring as it allows you to build a current and comprehensive database that you can tap into to make placements for a variety of roles across industries. Further, since follow-ups, reminders, and reports can be automated, the entire hiring process becomes quicker and more streamlined.
Gem
Customers:
Coinbase, Slack, Asana, Dropbox, Lyft, Indeed, Pinterest, and Doordash
Gem
Stats:
- Gem is used by over 1,200 recruitment teams worldwide
- Clients that use Gem experience a 2x increase in response rates and 5x faster talent sourcing
Gem
Pricing:
The cost of Gem's services is based on the size of your recruitment team, the number of hires, and other factors like custom ATS integrations. You can reach out to their sales team for a quote.
Best For:
Gem is best suited for large enterprises and staffing agencies that need to hire more employees in a short time period.
Why we love it
:
Loxo boasts the world's largest talent pool of 530+ million people in their proprietary directory.
Loxo
Review:
Loxo promises to make your team a “hiring machine”. Their AI-powered solutions can cut time-to-hire by up to 80%. Powerful automation tools bookend the entire recruiting process, from sourcing and outreach to candidate relationship management.
Loxo
Customers:
Sanford Rose Associates Executive Search, Ranstad
Loxo
Stats:
- Used by 125,000+ recruiters globally
- Directory of over 530 million professionals
- 98% customer satisfaction
Loxo
Pricing:
Loxo has two versions, free and premium.
The Free version comes with an ATS, recruiting CRM, and basic sourcing tools all for one user. The Premium version adds advanced sourcing tools, API, training & coaching resources, and dedicated customer support.
If you’re interested in the Premium version, you would have to contact a sales rep for more specific pricing details.
Best For:
Executive search companies and mid to large-sized companies hiring at a high volume.
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Final Advice
Recruiting agency software can be incredibly useful because it houses everything you need in a single hub. However, that can sometimes be a detriment. While we believe that the vendors on this page are excellent, that doesn’t mean they are excellent for you. In fact, they may be extraneous.
If your recruiting company has a lot of success with your current ATS, then maybe look into purchasing AI sourcing tools. If you already have great sourcing tools, maybe you just need a staffing CRM/ATS hybrid.
In the end, make sure you’re paying for features that you are going to use instead of piling more on just because they’re offered in a bundle. Don’t be afraid to negotiate and/or reconsider in order to get the specific functionality you need. If you need additional help, check out our ebook on how to get the best price in HR tech, featuring strategies and expert advice.
Best Recruiting Agency Software
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