9 Best Onboarding Software for New Hires (2024)
The best employee onboarding software, tested and reviewed by our in-house HR tech experts (plus insights from thought leaders and everyday users).
Best Employee Onboarding Tools
Achieving business success starts with your people — but not just what they bring to the table. How you welcome and engage them so they stay focused and produce their best work can make or break your company’s ability to grow for the long term. It’s no surprise then that companies and hiring managers are building formal onboarding processes (from the software tools listed below to simple gifts send to new employees) to welcome and train new hires — and that they’re using employee onboarding software to automate these processes.
With the best employee onboarding software, you can make a new hire feel welcomed even before they start, set them up for success in their new roles, and empower them to give their all every day. Not only that, you’ll prevent them from wanting to leave. In fact, new hires are 58% more likely to be at the company three years later if they went through an onboarding program.
As you likely know, employee turnover can wreak havoc on your company’s productivity and recruiting costs. So it goes without saying that having a formal employee onboarding process is critical. In this guide, we break down everything you need to know about the top onboarding software providers so you can empower new hires before they even start, create high-growth teams, and save yourself a lot of time and money in the process.
To choose the best employee onboarding software, we’ve booked demos with several vendors, sought the expertise of HR tech leaders, did independent tests, and chatted with other end users. The features we think make the biggest difference for employee onboarding software are ease of use, customizability, feedback collection, and reporting and analytics.
- Ease of use: The best employee onboarding systems integrate new hires into your company quickly and smoothly, helping them access the relevant paperwork, e-sign documents, become familiar with your company’s policies, and more. Accessibility on mobile devices is also important, so extra points were given to platforms that enable employees to complete tasks on-the-go.
- Customizability: We’ve looked for employee onboarding software with customizable workflows, allowing your HR team to tailor the onboarding process according to various job roles and departments. The majority of these tools also allow you to customize and deliver training materials and courses that’ll acquaint new hires with your company's mission, goals, and how their role fits in the bigger picture.
- Feedback collection, reporting, and analytics: We know that listening to what your employees have to say about your onboarding process is key to making it better, so we’ve looked for tools that support feedback collection and analysis, either through built-in capabilities or integration. The tools on this list also have robust reporting capabilities, helping you track various onboarding metrics including completion time and rate.
We only recommend the best products in a given category. For more information on how we evaluate and select those products, check out our editorial guidelines.
Remote
eloomi
Rippling
Enboarder
ClearCompany
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Atlas
Trainual
BambooHR
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Connecteam
Connecteam streamlines employee onboarding with mobile accessibility, user-friendly course creation, and centralized learning materials. Its micro training units, compliance tracking, and always-on access ensure faster training, increased productivity, and a consistently skilled workforce, all while saving time and resources.
PROS
- Connecteam offers a user-friendly platform that's mobile-oriented for deskless employees.
- Comprehensive feature set including team management, communication, training, and engagement.
- Transparent pricing across all plans and there’s a free-forever plan for small businesses.
- 14-day trial offered without requiring a credit card.
- One of the only fully-mobile HR tech tools for deskless workers
- Very adequately-priced for all it entails, SMB-friendly
- Quite open to feedback, having implemented user suggestions as features in the past.
CONS
- Initial learning curve can still be experienced due to the abundance of features available.
- Certain crucial features are restricted to higher-priced plans.
- Some users reported customization limitations, such as the inability to create shared document folders for onboarding and having to assign documents to specific employees instead.
- In the communication hub, the app offers no confirmation that messages were sent and/or seen.
- Certain features that some teams consider essential, such as GPS-tracking, are only available in the higher-tier pricing plans.
Connecteam offers a host of specialized tools that support the onboarding and training of deskless workers. The platform stood out for us for its mobile-first approach, which allows employees to access and complete training courses from anywhere, at any time. This flexibility is especially valuable for frontline teams who may not always have access to a computer.
Among the things we liked about it is its user-friendly course creation tools. Businesses can easily create and share their own educational materials, eliminating the need for expensive third-party content. The platform also offers a variety of pre-made courses and templates, saving time and resources on research and content creation. These courses are based on best practices and micro-learning principles, ensuring that employees receive engaging and effective training.
Connecteam centralizes all learning materials into one digital space, making it easy for employees to access the information they need. The platform's microtraining units allow for shorter learning times, while always-on access accelerates time to competence. This means that employees can get trained faster and remain productive, even as they continue to learn and grow within the company.
Compliance is another area where Connecteam shines. The platform ensures that everyone is trained consistently with one unified program, and makes it easy to revise content to align staff on new policies and procedures. Progress monitoring and follow-up features help ensure completion, while a detailed record of all mandatory training keeps the company covered.
Sodexo, Subway, Hilton, Chick-Fil-A, and Foot Locker
The onboarding features, including training courses, can be accessed through Connecteam’s HR & Skills hub. The pricing for this hub is as follows:
- The Small Business Plan: Free forever for up to 10 users.
- Basic: $29 per month for the first 30 users and $0.5 per month for each additional user.
- Advanced: $49 per month for the first 30 users and $1.5 per month for each additional user.
- Expert: $99 per month for the first 30 users and $3 per month for each additional user.
Best For
Connecteam’s platform is highly scalable, and its plans suit the needs of most businesses, regardless of size and industry.
Remote
Remote is ideal for multinational teams who want to get their entire onboarding process taken care of with one platform. From sending, filling, signing, and storing documents, Remote onboarding is paperless, mobile-friendly, and workable for remote employees and contractors in 60+ countries.
PROS
- As an owned-entity provider, Remote offers a lean onboarding process without the worries of IP and data passing to third parties.
- Employee self-service options.
- iOS and Android apps with self-onboarding for employees.
- Responsive customer service available via live chat and email.
- Global employment resources, specific to each region, are free and easy to access.
- Equity-based compensation option.
CONS
- Remote doesn’t offer a free plan or free trial.
- The platform doesn’t provide phone support.
- The mobile apps were hard for some to find on both Google Play and App Store.
- No features to support employee feedback for the onboarding process.
- It has very few pre-built integration options (Greenhouse, BambooHR, and HiBob).
Remote is a great platform for companies that plan to hire and onboard a substantial number of international employees in the near future.
They have built a reputation with their flat-rate, straightforward global payroll, but their onboarding features are also top-notch. Their platform handles payroll, onboarding, taxes, benefits, and more – all with compliance and IP protection in mind.
One particularly appealing feature is the availability of experts in each region they operate. Sometimes, only a local will do this when it comes to the complex standards and customs of local laws and practices, and they have assured that resource is available to their customers by offering local support in each of the 60+ countries in which they operate. According to our research, the majority of Remote users who contacted these local experts for support were pleased with the service. Users also had positive feedback about Remote’s technical support.
Remote can be a sound option for effective global onboarding, whether you want to establish a new branch or employ one person in a different country. It has a dedicated self-service portal to keep workers connected. It provides robust data protection and security.
However, businesses looking for features like employee training or pre-built integrations won’t find Remote helpful, as the tool isn’t a training-focused onboarding platform, and rather than offering a range of native integration options, it provides customers with free custom API.
Arduino, GitLab, Paystack, Loom, cargo.one, Secureframe, Phaidra.
- Contractor Management plan: $29/contractor/mo.
- Employer of Record plan: $599/employee/mo (when paid annually).
- Global Payroll and Remote Enterprise plans: Custom prices – contact Remote.
- Startup and nonprofit discount: Eligible startups and nonprofits can get 15% off EOR and Contractor Management services for 12 months.
- Refugee discount: Up to 10 employees free when hiring refugees.
Best For
Remote is a good fit for globally distributed teams looking to hire, pay, onboard, and retain international talent with country-custom benefits, seamless onboarding experience, and payroll.
Remote was introduced to an international employee or contractor after they were hired and the first part of their onboarding process. They were asked to complete basic personal information; such as address, contact info, emergency contacts, and bank details for payment. Medical benefits were offered to employees and could be elected through the platform. Once employees and contractors were onboarded they could access their portal at any time to view their personal details, and pay stubs. Payroll ran on a bi-weekly and semi-monthly basis for employees and contractors, this was dependent on their in-country laws and was processed completely by Remote. We would fund the platform a month in advance for payroll. In some cases we had employees who submitted timecards for overtime differential.
The platform was easy to onboard new employees, and select and edit all personal and employment details. Employees and Contractors were paid timely and we never ran into any payroll issues of people not being paid on time. We had monthly calls with our Account Rep who was always willing to step in to escalate or help answer any questions we had or anything that came up that was employee specific.
Our org purchased the platform so we could pay and offer benefits to our international employees. I used Remote for just under 2 years. We had over 50 employees in 5-10 different states and using this platform allowed us to offer benefits in those local countries, along with any other country-specific benefits that in some cases we were required to offer. Remote also served as our EOR, employer of record, and provided legal protections related to employee terminations. All international employees and contractors were onboarded into the platform at hire and could access their portal at any time.
There was no reporting function. There would be payroll reconciliations each month, sometimes there was a payment due to us and other times we underfunded accounts, this posed problems with forecasting and budgeting for our finance team. It was unclear and not detailed on employee pay stubs to see what the benefits breakdown was for employees and employers. Meaning who was covering what percentage or what amount was being paid by each party on a biweekly or monthly basis.
I know Remote is an EOR and not all international platforms are. Over the last year I used a different international platform and did prefer that over Remote. The functionality was built out more, support was more responsive and as the HR admin I had more control over the contracts and editing.
How many employees or contractors you are planning to hire internationally. Does Remote support those countries and in what way? What is your annual budget for an International HRIS tool? How do you want federal taxes to be withheld from international employees or contractors? Do you want to offer benefits to international employees? If so, what benefit tiers are you looking to offer, can Remote support your company goals.
Remote increased the number of countries they offered onboarding and hiring during the time I used the platform.
Companies looking to hire internationally and ones' where they do not want to be the Employer of Record and would prefer the HRIS have an entity in the countries you are looking to hire in and be the EOR.
Organizations that do not have any plans to grow globally.
eloomi
Eloomi's onboarding solution helps you define learning paths and automate workflows based on job roles, making it easy for new hires to enroll in all necessary training on their own. You can also customize materials and use interactive modules to make the process more engaging.
PROS
- Comprehensive modules for onboarding, training, performance, engagement, and recognition.
- Pre-made templates to create online training faster.
- Customizable and private surveys for honest employee feedback.
- Can request peer feedback on employee skills.
- Microlearning content prevents overwhelming onboarding.
- Eloomi is quite comprehensive, with modules for onboarding, training/learning, performance management, employee engagement, and recognition.
- The platform comes with a library of ready-to-use templates to help you create online training faster. It also has a mobile app for your employees to access training materials on the go.
- Their surveys are customizable and private, helping you get specific and honest feedback from employees.
- You can request other members of the organization to provide feedback on certain skills of employees.
- You can make use of Eloomi’s micro-sized online training content to prevent overwhelming onboarding experiences.
CONS
- Steep learning curve due to its vast feature set.
- Some bugs and slowness may be experienced when generating large reports, but support is responsive.
- Pricing is not transparent, and no free trials are offered currently.
- Because of the sheer number of features Eloomi offers, there’s a steeper learning curve for the average user to get the hang of the platform and understand it to its fullest.
- A few users reported experiencing bugs and speed issues when generating reports, especially ones with a large volume of data, but have noted that Eloomi’s customer support team is quick to resolve such issues.
- The platform’s pricing isn’t transparent and free trials aren’t available at this time.
With Eloomi’s employee onboarding solution, you can make your onboarding process reflective of your company culture. You can break the entire training process into bite-sized pieces to make it easier for your new hires to grasp all of the new information you share with them. You can also track their progress through your onboarding and training phase in real time and have conversations with them around it.
Eloomi’s customer list includes BONUS Vorsorgekasse AG, Breakout Games, Carne Group, ElectricBrands, Nufarm, Domino’s, and more.
Eloomi offers custom pricing, so the best way to find out how much it costs is to request a demo.
Best For
Eloomi is designed for HR leaders and managers in mid-sized and large businesses. Its purpose is to simplify employee onboarding, foster engagement through regular feedback, and monitor personal development.
Rippling
Rippling can not only handle onboarding but payroll, benefits, and HR for both US-based and global businesses. The platform has extensive integrations, an intuitive UI, and multiple modules to be purchased jointly or separately. Rippling is found most helpful for fast-growing teams with under 2,000 employees.
PROS
- Rippling provides employees with a self-service portal for digital onboarding.
- Automated onboarding surveys.
- US payroll includes I-9s and W-2s, built-in auto-warnings to prevent businesses from violating state laws and regulations.
- Global payroll works for both employees and hourly workers.
- Can connect with 500+ apps.
- Built-in compliance training for employees and managers.
- Has a mobile app.
- Ability to purchase modules separately or as a full suite.
- All-in-one platform for employee management + PEO services offered, and even a suite of other IT products
- With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
- Operates globally with any currency
- Workflow automation
- Analytics opportunities
- Provides a holistic view of company outflows—headcount costs included
CONS
- Payment is available via direct deposit or check only.
- No free trial.
- Phone support is a paid add-on.
- Not the best bet for teams with 2,000+ employees.
- Limited features on the mobile app compared to the web browser version.
- Total buy-in to Rippling is essential
- Very SMB-oriented, in case you’re a larger company.
- New features tend to be buggy in ways that tech teams are not accustomed to fixing
Rippling is renowned for its comprehensive payroll and HR features, particularly among fast-growing teams. While employee onboarding is not a standalone tool, it is included in the Rippling Unity module, which offers automation, documentation, and a workforce directory.
We are impressed by Rippling's lifecycle automation within the Unity product. It encompasses onboarding, payroll, benefits, training, and offboarding, accessible via web browsers and mobile devices. The platform provides a pre-built library for custom workflows, surveys, and HR documents, expediting the setup process. The automation capabilities allow us to tailor onboarding workflows and collect feedback automatically from new hires.
Employee self-service is facilitated through Rippling's benefits administration module. It allows employees to view and update payroll, benefits, and documents directly in the portal. Mobile access to compliance training courses is also available. However, the choice of withdrawal methods is limited to direct deposit or check, and the mobile app can be sluggish at times, affecting certain features like receipt scanning and paystub access.
Vox, Maximum Games, Superhuman, Compass Coffee, Highnoon.
Rippling pricing starts at $8 per employee per month. Get in touch with Sales for more details.
Best For
Rippling is most useful for growing teams that have fewer than 2,000 employees. It can work for US-based, international, remote, and office-based organizations.
We use Rippling for all HR processes - hiring, onboarding, training, time and attendance, etc. We also use the pulse tool for surveys of our employees. We have built workflows to support onboarding and schedule management when someone takes time off. It's a daily tool for us.
Rippling is quite comprehensive and has more functionality than other HRIS I have used, such as the pulse/survey tool right within the platform. It also integrates with Slack, so notifications and reports can be sent there. I like the workflow options as well, which allow you to set things up to launch when certain conditions are met, e.g. send an onboarding survey a month after start date.
We are a relatively new company and did not have an HRIS in place. After looking at a few we opted for Rippling because of the functionality it offered as well as integrations and automations. We have been using it for about 9 months.
Rippling has been around for a few years but it feels like they are still working out some bugs. There are certain things that just don't work the way you'd expect. We have recently implemented their global payroll app for our Canadian employees and it doesn't do things like break out vacation time, etc. It has a reporting function but it's a bit hard to get exactly what you're looking for and the charts that it creates don't always display information in the most relevant way.
Rippling is quite user-friendly in terms of interface. It has more functionality than others I've used and they're doing a great job figuring out how to incorporate integrations to make it really useful.
It's very good for US employees but is missing a few features for global payroll at this time. Best to understand how all modules are priced so you know what's worth implementing and don't end up paying for functions you don't use.
Rippling has taken suggestions when we've found things that could be improved or added (TBD if those things are implemented). They have added some features in the last few months so definitely seem to be continuing to grow the platform.
HR teams, I think it would be good for organizations with over 50 employees
Very small organizations, those primarily based outside the US
Enboarder
Enboarder digitizes your onboarding process and makes it more personalized. It facilitates communication between your existing team and new hires to guide them through the transition and make them feel welcome.
PROS
CONS
Enboarder is a cloud-based platform that streamlines how you onboard, offboard and reboard people - all while delivering great experiences. The platform is quite versatile; you can use it to transition employees at different levels, as well as partners, customers or any other relevant stakeholder. Enboarder is also easy to use; it features a drag and drop mechanism, allowing you to customize it to your liking with little to no help from your IT department.
Hugo Boss, EventBrite, Mcdonald’s, LVMH Fashion Group, ING
The pricing of Enboarder’s solutions isn’t disclosed upfront. Contact their Sales team to get a custom price quote based on the size and needs of your business.
Best For
Enboarder serves businesses of various sizes, from SMBs to Enterprises.
ClearCompany
Modern, easy-to-use, and efficient, ClearCompany's employee onboarding software has many useful features some of which are: device and equipment management, compliance management, automated task notifications, bulk onboarding.
PROS
- Offers several integrated HR solutions you can pick from and combine as needed.
- Intuitive, easy-to-navigate interface.
- Highly rated support team for speedy, quality responses.
- They provide implementation support so you can get your instance up and running quickly.
- ClearCompany offers a host of HR solutions that work well with another. You can choose the solution you need or combine them all to have a comprehensive talent management platform in your stack.
- The majority of users find ClearCompany’s interface to be quite intuitive and easy to navigate.
- Many users have highly rated ClearCompany’s support team for speed and quality of response. Several users have also reported a smooth implementation experience.
CONS
- Pricing is not readily available and you can’t create a trial account on your own.
- Reporting customization options are limited.
- The candidate search functionality could be improved in accuracy and speed.
- There isn’t a mobile app, but the platform is mobile-optimized.
- ClearCompany’s pricing is not readily available on their website. You also can’t create a trial account on your own from the website and have to go through the sales team for more info.
- Some users felt that the reporting feature is limited in customizations.
- According to a few users, the candidate search function doesn’t always bring up the correct candidate(s) and could use some improvement.
- ClearCompany doesn’t currently have a mobile app, but the platform is well optimized for mobile use both for hiring managers and candidates.
ClearCompany's solution can provide a paperless onboarding experience for new hires. Their mobile friendly experience helps take care of compliance issues (I9, W-4, etc) all the way through directions to the office and new team member introductions.
Jamestown Community College, Supreme Court of the State of Arizona, Jackson Hospital, Vigor Industrial, Goodwill 9.
Choose from buying a single module, several, or the whole platform. That being said, ClearCompany's prices aren't provided upfront.
Best For
Companies looking for more than just an onboarding tool to add to their HR tech stack.
I use ClearCompany daily to review applicants for open positions, manage position requisitions, performance reviews, and as an administrator manage the users. I also use the system to add recruiters (vendors) so they can add their applicants directly to the requisition. The system provides me with a great deal of data that I didn't have before so I can now determine what recruiters are working best for us. I also use it to conduct surveys throughout the year.
- The flexibility of the system; it can be tailored to suit your needs.
- The customer service is awesome; they help you get the most out of the system.
- Provides a number of processes all in one spot.
We purchased ClearCompany February of 2023. As an HR department of one, I needed a system that could help me with recruiting, scheduling interviews, onboarding, performance reviews, goal setting and recognition. This system does it all. It takes a great deal of work from me and allows the managers to take charge of reviewing their applicants in one place, without me having to email everyone, and schedule their own interviews. It even provides a way to schedule a panel review which is our process for hiring key positions. I have been using it since we purchased and still making enhancements to ensure our processes are automated.
I would like to be able to print out the performance reviews as opposed to view them in preview mode. This would help me when designing them and comparing them to others in the system.
This system is easy to use and easy to set up. I prefer it in comparison to other systems I've used because of the user interface and how well it was received in my organization.
What processes do you need? This system has recruiting, onboarding, performance management, surveys (templates and you can create your own), dashboards, and employee recognition.
How much are you willing to pay? The price is great when you consider what you are getting.
In the short time I've been using the system, it has added new features that provide even more flexibility to the system.
Midsize to large companies. Industry doesn't matter.
Small organizations.
Atlas
Atlas is a good mix of industry expertise and tech. They empower companies to hire and pay employees internationally while complying with local labor regulations.
PROS
- Legal entities in more than 160 countries
- Specialized services for employee onboarding and payroll processing
- Atlas has legal entities in over 160 countries. They’ll help you take care of employee onboarding and payroll processing in any of those countries, eliminating the need to engage any local service providers.
- The platform simplifies how you hire, manage and pay employees and contractors abroad, without needing to set up an operation where they are located.
- Atlas helps you stay compliant with local labor laws and frees you from employer liability.
CONS
- Some users have noted that communicating with support can be tricky and time-consuming since they have an expert for each country. This means new people must sometimes be looped in, depending on the situation. Nevertheless, our research suggests that this is constantly improving.
- Limited pre-built integration modules, Atlas only offers API integration.
- Atlas currently doesn’t offer global managed payroll for non-employer of record (EoR) clients; so if your company doesn't need Atlas to take on from you as EoR, but need to use Atlas' global payroll services, you can't do so at this time. Do note though that the team at Atlas is planning to offer this service next year.
- Atlas currently has limited prebuilt integration modules but they do offer API access for users to plug in third-party tools.
Atlas is a global payroll and direct employer of record (EOR) platform that helps companies ensure legal compliance as they hire and pay employees worldwide. They provide end-to-end management for local labor laws in global markets, from onboarding to payroll processing.
Atlas is suitable for companies of any size. The platform offers a compliance-assured EOR solution for those looking to hire and pay employees globally. The platform is continually growing, and they recently added contractor payments to the mix.
Atlas is used by over a thousand companies, including Toyota, CACI, Bath & Body Works, Coupa, PAE, and Namely.
- Essential: For $99 per month, this plan encompasses features and services that help users navigate the labor & employment laws in over 160 countries (+50 US States), manage employee lifecycle, compliance information between countries, be compliant with their accounting for travel and business expenses, receive personalized notifications, as well as have moderate access to expert insights and HR templates (which are priced separately).
- Premium: For $149 per month, this plan packs everything in the Essentials plan, plus compliance audit interactive checks, people analytics and planning features as well as dedicated account management.
- Enterprise: The pricing of this plan varies according to the number of purchased licenses and customer needs. You can reach out to Atlas’ Sales team for a custom price quote.
Add-ons:
- Contractor Pay: Starting at $49 per contractor per month
- Employer of Record: $595 per employee per month
- Visa & Mobility Sponsorship: Starting at $2,500 per visa
Best For
Atlas is great for teams of any size who’ve determined EOR is the right way to manage global payments.
We used Atlas HXM as our Employer of Record (EOR). It was used as a payroll and global HR database for records. Atlas was our company's legal employer. Atlas acted as a liaison for our HR department, connecting and assisting us with global compliance questions and needs. It is compliance-focused.
I liked the reliable customer-centric focus of the Atlas team. I could count on their compliance and global regulatory guidance. I liked the cost-benefit.
We used Atlas HXM for three years. My company had cross-border employees, both inside and outside of the US. A pain point for them was maintaining one database, one source of truth for their employee records, and needing the flexibility to hire people quickly in new global regions. The key benefit of Atlas was that they were the employer of record, which was better than a PEO, saving me a lot of time setting up employer and other tax-related accounts. It is a good system and an alternative to the big players who are only interested in the bottom line. Customer-focused system.
It lacks flexibility in customized functionality. They could improve their customer support response time (but it wasn't bad considering the time zone differential). They could reduce costs or provide more incentives for smaller businesses or startups.
I have used many similar tools. Atlas HXM is truly a global provider! From Western to Eastern Europe, they are everywhere! I preferred this system over others because I could rely on them consistently in areas of global rules and regulations I was unfamiliar with.
Are you in need of a global employer of record for your business? How many countries do you have employees in? Do you struggle to keep current with global compliance at your company?
I haven't seen many changes, but since they are small, I assume evolution will happen quickly.
Global entities with cross-border employees.
An organization not wanting an EOR.
Trainual
Trainual accelerates employee onboarding like nothing else. All you have to do is document your onboarding process and leave the hard work of repeating and scaling up to Trainual.
PROS
CONS
As you may have guessed from the name, Trainual is generally focused on the learning that happens within your organization. And, one of the key ways they help employees learn is during onboarding. Their platform will allow your employees to learn and reference the core processes that will be essential to their role.
Trainual is used by the UPS Store, Stanford University, Design Pickle, RE/MAX, and Harmon Brothers.
Trainual's pricing starts at $99/month, billed annually, with the Pro plan. If more features are needed, as well as phone support and personalized coaching, the Premium Plan is $149 per month. Both of them include the first 25 users.
Best For
Small, medium, large businesses, and enterprises looking for an all-in-one solution for training, onboarding, and process documentation.
As the administrator, I uploaded training material to the library, organized the library and made assignments to the staff and new hires. I could add and remove documents and run reports to see how Trainual was being used.
- Very user-friendly
- Easy to organize
- Quick to learn
As an HR Consultant, I worked with a small business that used Trainual to store their training materials for new hires and employees as they grew. They used this platform instead of something internal as a library to house document files, onboarding material and make training easy for new and transitioning employees. I helped set up Trainual and onboard their new hires in the system. I was an admin for a year in the system.
- It didn't hold a lot of information.
- We needed to create everything from scratch. They don’t have a lot of templates.
It's really simple and user-friendly.
Consider how much training you need uploaded and how many users you need to have access. Trainual limits the number of people that can access the platform before it becomes VERY pricey.
Smaller businesses with limited amounts of training
Large businesses with a lot of data or talent movement
BambooHR
BambooHR helps you save countless hours in onboarding. It comes with customizable pre-boarding packages, built-in e-signatures, onboarding process templates, and automated messaging to help new hires through onboarding tasks.
PROS
- Flexible packaging and custom pricing: you can add features as needed to your base plan
- Customizable checklists for the onboarding process
- Centralized information repository, good tool for optimized document organization
- Automate workflows and set up reminders for efficient task management
- Easy to use
- Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs.
- Very simple and straightforward tool, easy to use.
CONS
- For advanced onboarding workflows, customization may be limited.
- Companies outside the United States might find it too U.S.-centric. For example, payroll is only available for U.S.-based employees, and customer support is only offered during U.S. business hours.
- Certain components like time tracking, performance management, and surveys are only available as add-ons.
- Payroll is only available for US-based employees
- Customer support is only offered during US business hours.
- Some modules like time tracking, performance management, and surveys are only available as add-ons.
For years, BambooHR has stood out for covering the complete employee lifecycle, encompassing core HRMS functions like recruiting and performance management. We’ve always found their design intuitive and easy to use, which helps explain why they remain one of the top names in HR software.
Onboarding features are limited to specific plans, so teams who are looking for this feature a la carte should look elsewhere. However, Bamboo is a great choice for teams in the market for or open to adopting an HR suite of user-friendly tools designed to streamline processes, optimize efficiency, and foster employee engagement.
Among the 20,000+ companies that use BambooHR, you’d find names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.
Pricing is not disclosed upfront, but they do offer a free trial of their all-in-one software and then go out of their way to find a version that will suit you. Before they come up with a personalized quote that will align with your budget, however, they are also likely to extend your free trial upon request or even give you a free demo of the advanced features.
Best For
BambooHR is a good bet for organizations seeking a customizable HR solution offering flexible pricing. It’s popular among teams embracing partial or complete remote work arrangements.
Starting with talent acquisition, we use it to maintain our talent pool. Then recruiting the talent by incorporating an offer letter and contract. Once the employee is in our system, we use it for database management. We also use it for their performance evaluation and record the training. In the end, we also use its features of onboarding, offboarding, and employee survey as well.
I like it for its smooth performance evaluation process. It's one of my favorite features. Second is its onboarding feature and hires packet that let the new employee feel welcomed. Last but not least, is its ATS system which helps us keep a track of our talent pool.
My organization has been using it for 2 years. This is an amazing tool for employee database management. Along with that, it offers an employee satisfaction survey which can help improve things along the way. Its performance module has made life way easier with a simple few steps process for performance evaluation. Lastly, its hiring module is easy to use and generates results.
It does not provide integration with LinkedIn which adds to the cost of LinkedIn job wrapping. Its customization option is very limited and its API keys are also limited to very few options.
For a startup, It provides all the necessary options that will help the organization alleviate its HRIS system. It is not that costly compared to others and it is also very simple to use.
Apart from the very obvious, cost; another criterion could be the size of the organization. The needs of the organization are also very important in terms of what they want to achieve from an HRIS.
They have introduced new modules like performance, moreover, they are always doing webinars to make the best use of their tool. Their customer support is always very helpful.
Small and Medium Enterprises.
MNCs.
Leapsome
Leapsome is used by some of the best companies in the world and rightly so. It lets you build personalized learning paths, set learning schedules with fixed timelines, create quizzes based on the learning, and get data for analysis purposes.
PROS
- Feature-rich platform with modules for employee onboarding, training, surveying, performance, goals, and more.
- User-friendly and clean interface.
- Numerous third-party integrations to choose from, including Slack.
- Transparent pricing, and you only pay for what you need.
- Leapsome is quite feature-rich; the platform packs modules for employee onboarding, learning management, engagement, performance management, goals tracking and much more.
- The majority of users find Leapsome’s UI to be friendly and easy to navigate.
- There are lots of third party integrations options to choose from, including Slack, which many users appreciate.
- The platform has transparent pricing, and you only pay for the modules you need.
CONS
- You can’t include images or files in your feedback.
- Steeper learning curve due to expansive features.
- No mobile app for on-the-go access yet.
- Free trials require booking demos with the sales first.
- There is currently no way to post or upload an image or file into your feedback.
- Since Leapsome can do so many things, you may need some time to get used to it. The implementation process can also take some time.
- There currently isn’t a mobile app that users can download and access Leapsome quickly on-the-go.
- Free 14-day trials are available but you need to book a demo with the sales team first to sign up for one; you can’t do so on your own.
Leapsome is a performance management and employee engagement software tool that also has a robust employee onboarding solution. Their product is really focused on teaching new hires the right skills through programming at different points in their onboarding process and then testing what has been taught. For example, a new sales person may learn the product, then the pitch, then the pricing for their new company.
Spotify, Babbel, Trivago, PlusDental+, Mercedes-Benz.
Leapsome starts at a 24-day free trial. Once that is over, pricing will depend on the number of employees you'll have using the tool and the modules you'd like to use. Their modular pricing starts at 7 USD user/month if billed yearly.
Best For
Leapsome can be a good bet for all manner of companies looking for a modern alternative to their onboarding.
Use-Cases: Why Use Employee Onboarding Software
If building a successful company with motivated, inspired, and productive team members is important to you, then you’re going to want a structured onboarding workflow that engages new hires. But if you’re still not sure if you need software to help manage, automate and streamline that process, here are common use-cases that may convince you to invest:
- Culture Building: Company culture starts with your people and how you engage them. Having a company mission and values is one thing, but sharing those with your employees from day one and ensuring that they understand them is another. With employee onboarding software, you can share your mission and values cemented into communications so new hires and existing employees alike know the company’s “why” — and in turn, their own reason for coming to work. You can also schedule welcome events for new hires, create welcome messages for new employees to your team or the entire company, match new hires with an internal “buddy” that they can lean on as they get acclimated to their new job, and more. All of these actions can contribute to the culture you want to create.
- Ensuring Employee Has Necessary Paperwork: There is a legal & compliance piece of onboarding that you need to follow, specifically when it comes to paperwork. Such paperwork includes employment contracts, non-disclosure agreements (if applicable to your company), health and safety training, I-9s and W-2s, company policies, benefits and payroll forms, and more. As you likely know, there’s a lot of administrative work when bringing on a new hire, and if you’re hiring a lot of people at once, it can really eat up your time. HR onboarding software can help streamline and automate this process for you.
- Training: A huge part of onboarding is, of course, employee training — and there’s a lot of it. After all, new hires need to learn the company mission and values, its product and/or service, and its customers as well as team processes, systems, etc. An employee onboarding platform can help you create a training plan, mentoring opportunities with senior leadership, skills assessments, etc. Of course, consider that all of these HR processes can become an automated workflow if you have the right onboarding app.
- Stay Organized: New hire onboarding checklists and processes built into a tool means you don't have to spend as much time making sure every box is checked. If something isn't done, the system will alert the human resources org.
- Automation: If your current onboarding checklist is literally a paper checklist, you are no doubt spending a lot of time and effort on tasks that can be automated through onboarding software. Collecting employee data, e-signtures, background checks, etc are all processes that your HR team can spend a lot less time on.
Considerations & Common Mistakes
There is a big difference between onboarding and orientation. If you don’t realize this, then your new hires’ experiences will be suboptimal. Fortunately, there are common challenges and mistakes associated with onboarding that you can learn from — and avoid. Here are a few:
- Not making employees feel welcomed: Employee onboarding software can only do so much to make employees feel welcomed. There is a required human element that you should make sure managers incorporate into the onboarding experience. For example, taking a new hire out to lunch with the team on their first day, walking them around the company to meet employees, hanging up welcome signs at their new desk, etc.
- Not setting the right expectations: Make sure new hires know from day one — or even before they start — what they can expect at different parts of their onboarding journey. This can help them prepare necessary paperwork, and generally cut down on the anxiety that comes with starting a new job.
- Before they start: To help new hires walk through your company doors with confidence on their first day, tell them ahead of time about anything they need to prepare for day one, where they should go, who they should check in with, what they should wear (if there’s a dress code, that is), etc.
- First day: Who should they meet with on day one to get a rundown of their role? It goes without saying that they should meet with their managers, but if there are other employees they’ll be working with regularly, make sure to pre-schedule the right meetings/meet-and-greets.
- Focusing on paperwork vs. employee experience: As we’ve mentioned, employee onboarding software can take the burden of paperwork off of your plate. But it can also do a lot when it comes to your employee’s overall experience with the company. So don’t shy away from software providers that offer more than just paperwork help — and don’t forget to incorporate any relevant culture activities, like happy hours, team lunches, etc.
- 30/60/90 days: Managers should create a clear 30/60/90-day plan that maps out clear goals and milestones for a new hire’s first three months of employment. Your onboarding software provider should have templates and manager trainings that can help get this started.
Benefits & ROI
At the end of the day, employee onboarding software can help your new hires achieve productivity faster than they would without a formal training and welcoming process. And, as we’ve mentioned, employees are more likely to stay at your company long-term if they’ve undergone a formal onboarding process. Increased retention of course saves you time and money on recruiting, prevents lost work from employee turnover, and contributes to a more productive and successful company overall.
While there’s no defined return on employee onboarding software, the benefits from it (better employee retention, more employee engagement, and more streamlined HR processes) are huge. To help you get an idea of what that translates to in dollars, use our HR tech ROI calculators here.
Pricing
How much to budget for employee onboarding software depends on a number of factors, such as what components you actually need and how many users you’ll have. Some of the software providers we’ve mentioned here charge for each individual module they offer while others charge a per user per month fee (which we’ve seen for as low as $0-$8/user/month) and/or an annual fee. All this to say, don’t forget to discuss pricing on your demo based on your specific needs so you can get a clear sense of total cost.
Features: What You Can Expect from Employee Onboarding Software
At a minimum, employee onboarding software can help you optimize the process of welcoming and training a new hire. This means automating paperwork, streamlining training, and more. But some vendors have a broader set of offerings that cover pre-boarding and recruiting. It really depends on your company’s needs and overall onboarding goals. In general, you can expect to see the following features from employee onboarding software:
- Automated Workflows: Employee onboarding software can help streamline a lot of the workflows that are vital to your job but that also take up a lot of your time. This includes:
- Email & Text Capabilities: Some employee onboarding software allows you to streamline communications with new hires (and even job candidates) through automated email and text capabilities. With email templates, calendar syncing, even text-to-apply functionality, you can more efficiently handle a lot of the admin work involved in recruiting and onboarding.
- Legal Documentation & Other Paperwork: Before new employees actually start, let them complete their paperwork from home. You can send them everything from I-9s and W-2s to your employee handbook, non-disclosure agreements, and more.
- Training: Create training materials (in some cases, with the help of preloaded templates) and offer synchronous or asynchronous training sessions so new hires can get up to speed on everything from company mission and values to core work functions. You can even administer simple tests to increase accountability and make sure everyone is on track as they transition into their new role.
- Performance Management: Offering continuous and real-time feedback to all employees (not just new hires) is a great way to increase engagement and retention — after all, the last thing you want is for an employee to be blindsided at a mid-year review for something that may have happened months prior. Fortunately, some employee onboarding systems offer a performance management feature where you can set goals for individual team members and map them to broader team and company goals. From there, you can track progress, note successes, and discuss lessons learned so team members have a clear path for growth and continuous contribution.
- ATS & Recruiting: Depending on your needs, you can find employee onboarding software that offers applicant tracking components to help you streamline your entire hiring process and lay a strong foundation for onboarding new hires. These features include everything from employer branding and career sites, to interview scheduling and video interview functionality, to talent communities and candidate management, to recruiting analytics, background checks, offer letter management, even referrals.
Demo Questions: What to Ask During Demos
Before you have any software demos, make sure to prepare a list of questions so you can get a clear picture of each vendor and what they offer. That way, you can more confidently invest in the solution that’s right for your company and its unique needs.
To help you get started, here are some sample questions to ask:
- How are new employees automatically put into an onboarding process?
- What parts of the product address training?
- How are connections with colleagues fostered?
- Do I need to buy a broader platform to use this?
- When does onboarding start and end from the employee’s perspective?
- How does this integrate into my existing HR software and payroll? What integrations will I need?
- How will others in the organization use this solution?
- What are the key features I want to ask about?
- What are the things that would make me nervous about buying this sort of solution?
Implementation
There are two key implementation steps you’ll need to take with employee onboarding software. On one hand, you’ll need to get the software up and running, which might include integrating with existing HR software you already use. On the other, you’ll need to set up workflows for different employees and create all necessary training and onboarding content.
In most cases, implementation depends on your company, the software provider you choose, and how the two need to integrate for success. To get a clear sense of what implementation will look like for your company, use your demo to find out how integrations work, who you’ll need to tap internally for help (i.e. will IT need to help with any software integrations), etc.
Employee Onboarding Tools FAQs
What is employee onboarding software?
Employee onboarding software provides tools to automate and improve the process of bringing new hires into an organization. It typically includes features like digital paperwork, company resource distribution, training assignments, and onboarding checklists.
What are the benefits of using onboarding software?
Benefits include a faster, smoother, and more consistent onboarding experience for new hires. It reduces manual tasks for HR and managers, improves engagement, and allows customizing onboarding per employee role.
How is onboarding software different from an LMS?
A learning management system (LMS) focuses specifically on training while onboarding software has a broader scope. It facilitates all aspects of onboarding, not just training - paperwork, company policies, equipment, peer connections, etc.
What features should I look for in onboarding software?
Key features of onboarding software include customizable templates, digital document signing, automated task triggers, new hire portals, team/manager collaboration tools, surveys, analytics, mobile access, and HRIS integrations.
Does onboarding software integrate with my HR stack?
Most onboarding systems integrate with leading HRIS/HCM platforms to allow the passing of new hire data seamlessly and keep records updated across systems. API integration is also often available.
Is onboarding software secure?
Reputable onboarding software vendors ensure the security of sensitive new hire records and data through encryption, permission controls, and other measures like SOC 2 compliance.
What is the typical pricing model for onboarding software?
The pricing of onboarding software usually follows a per-user-per-month model. Some products may base their pricing on features but it isn’t common. Enterprises can expect custom pricing if they require advanced features, particularly around permissions/security.
Next Steps
At the end of the day, new hire onboarding is critical for business success. It’s also a long-term process with multiple stages that can last an entire year — from preboarding (making an offer, handling paperwork, and preparing for their first day), to welcoming them on their first day, to providing ongoing training and support as they get up to speed. Therefore, it makes sense to spend the time getting the right employee onboarding solution live sooner than later.
Eventually, your focus will shift from onboarding to engagment and satisfaction, for a which high-quality employee engagement software is essential — but remember that what you do now for a new hire’s first few months will have a lasting impact on their productivity and longevity with your company. With the right onboarding software, you can maximize success for both your new hire and your company, reduce attrition, and build a productive and welcoming company culture.
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