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The Most Useful Recruitment Software Features in 2024

5 recruitment software features that add real value to your hiring process, and 5 that are overrated

Anh Nguyen
No ads, just real software reviews. An independent writer and a bad BUT wholeheartedly enthusiastic dancer
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Recruitment Software Features

Recruitment software helps organizations improve the efficiency of their hiring process from sourcing all the way through to signing an employment contract. The most important recruitment software features improve flexibility, scalability, and cost efficiency.

To identify the best recruiting software for your organization, the first step is understanding which features truly matter to your hiring team.

Your solution, and its features, should be hardwired to address your unique organizational needs.

In this guide, we'll delve into critical considerations, spotlight the real MVPs among recruitment software features, tailor advice to various business types (because one size doesn’t always fit all), and take a discerning look at the overrated features that often underwhelm recruiting teams.

In This Article

Factors to Consider When Choosing Recruitment Software

Key factors to consider when choosing recruitment software are flexibility, automation, data and analytics, scalability, mobile accessibility, candidate experience, diversity and inclusion, and cost.

A lot of recruitment software vendors promise the same kind of features. But just because two vendors offer the same features doesn’t mean their solutions are of the same standard.

You’d be hard-pressed to find, for example, a recruitment software that doesn’t offer some automation of the candidate journey or resume parsing.

However, levels of recruitment software automation can vary dramatically from tool to tool, and saying all resume parsing is valuable is like saying all wedding dresses are beautiful: In sentiment, yes, but on an individual level, some are just nicer than others.

When you want to consider the real value of recruitment software features a vendor offers, it's easy to get lost in a sea of opinions. Here are key factors to focus on:


Your software should be ready to adapt to your unique hiring demands, from flexible work setups to various roles, and a diverse talent pool. If, for example, the tool can only post jobs to a few integrated job boards that don’t reach your type of candidate, it’s still pretty limited.

Flexibility also means it can grow alongside your organization and pivot as your talent management needs and market conditions change.

Level of Automation

Automation is a definitive MVP of recruitment software features. Your software should handle as many routine tasks as possible so your recruiters can focus on big-picture work.

An important caveat of this is that automation should be sophisticated enough to feel human from a candidate’s perspective— there are few things as demoralizing as a rejection email that includes less personalization than a grocery receipt.

As mentioned above, there are levels to how much automation a solution offers, and how well it works for your team. AI recruiting software automation — the new gold standard— offers intelligent candidate matching. This is a powerful resource for streamlining your hiring process.

Other forms of automation to look out for are:

  • Automated job postings to various job boards and your career page
  • Automated candidate journeys (applicant tracking)
  • Pre-screening application questions
  • Interview scheduling and updates
  • Automated onboarding
  • Data transfer to your other systems (via ATS integrations, for example)
  • Alternative candidate journeys, such as employee referral or passive recruitment solutions
A computer showing a recruitment software solution’s analytics dashboard.

Recruitment Data Analytics

It's a data-driven world. Advanced analytics gives you the lowdown on hiring trends, candidate performance, and sourcing effectiveness. Armed with these insights, you can fine-tune your recruitment game in a constantly changing job market.

Once again, “analytics” as a recruitment software feature is not a catch-all word. Some vendors may offer surface-level insight they call analytics while others allow you to drill down and refine every minute detail of your hiring process.


Think long-term. Will the recruitment system grow with your company? Low-cost solutions might seem tempting at first, but they can cost you more in the end. Migrating to a new recruitment software can be pricey in terms of onboarding and lost productivity.

Cloud-based or online recruitment software vendors generally offer tiered plans that you can upgrade to as your hiring needs increase— so you can keep using the same solution long term. Unfortunately, many entry-level plans don’t offer the sophisticated features you’d like.

Compare vendors based on what you get for your spend today, and how much you’ll have to pony up to get to the next tier.

Mobile Accessibility

The best recruitment software removes barriers that may discourage applicants.

Almost 60% of candidates apply for jobs using a mobile device. Imagine losing great candidates because your software isn't mobile-friendly. 

For one thing, a job seeker’s access to a computer may be limited to a device issued by their employer— one that may host an employee surveillance tool that would record them applying for a new job. Applying from their mobile phone is a way to ensure their application is private.

For another, consider the user experience of a mobile application. Forms that offer options to tap rather than time-consuming fields to fill in are great. A one-click application process is even better.

A job seeker submitting a job application via her mobile device.

Candidate Experience

Candidate experience includes mobile-friendliness and user interface. The simpler your application form and process, the more applications you’ll receive.

Additionally, focus on how the software facilitates clear, transparent, and personalized communication between candidates and recruiters (e.g. personalized notifications and email templates).

Diversity and Inclusion

Look for recruitment software features that adhere to diversity hiring best practices. Let’s be frank, it's not just about your employer brand. A diverse workforce profoundly impacts your organizational culture, employee retention, innovation, and, ultimately, your bottom line.

Total Cost of Ownership

Buying software involves more than the initial price tag. Consider ongoing costs like maintenance, updates, and user licenses. This awareness prevents budget surprises and enables you to calculate the true Return on Investment (ROI) accurately.

The 5 Most Useful Recruitment Software Features

In the ever-changing talent acquisition landscape of today, these five features are the true gems:

AI-Powered Candidate Sourcing

Advanced recruitment AI algorithms analyze job descriptions and applicant profiles to pinpoint the perfect fit. This speeds up shortlisting and makes hiring more accurate.

Video Interviewing

Whether you're hiring for remote, hybrid, or in-office roles, video interviews boost flexibility, efficiency, and accessibility in the hiring process.

This can include one-way video interviews as an initial screening, and real-time interviews that you’ll be able to record and share (as opposed to scribbling notes while your candidate answers the next question).

If your organization hasn’t invested in standalone video interview software, this is a must-have recruitment software feature.

A screen view of a recruiter conducting a video interview with a qualified candidate.

Diversity and Inclusion Tools

Workplace diversity statistics show that this topic is front and center for many job seekers, and the legal landscape has gradually reflected this change. With the right recruitment software, you're armed to battle hiring bias head-on, expand your talent pool to cast a wider net of potential candidates, and stay compliant with today's workforce.

Applicant Tracking

Managing and curating the candidate journey, while also viewing their progress through your hiring funnel in real-time, stands as an irreplaceable pillar of recruitment software.

Short of a dedicated ATS software platform, integrated applicant tracking features are the best way to keep candidate profiles, application statuses, and communication history organized.

Data Analytics

A robust data analytics feature in your recruitment software is a formidable asset. It adds a layer of sophistication to your recruitment strategy by unraveling valuable insights from the data you accumulate.

Armed with these insights, you can fine-tune your approach and make data-driven decisions that set your recruitment efforts on a winning path.

The Most Useful Recruitment Software Features for Each Business Type

For the best ROI on your recruitment tech, the features your recruitment software offers must cater to the unique needs of your organization. Here is a closer look at what features matter most according to operational size.

Small Businesses

Small businesses need recruitment software solutions that are easy on the wallet and simple to use:

Affordable Pricing

Small businesses often work with tight budgets. A recruiting software with a reasonable pricing plan or a free tier is often sufficient and keeps hiring costs down.

User-Friendly Interface

Small teams may not have HR experts on staff, so an intuitive interface is crucial. Intuitive user interfaces let business owners and managers handle recruiting without a lot of training or costly support.

Simplified Job Posting

Simplicity is key. Rather than manually posting job openings on multiple job boards and social media platforms one by one, this recruiting software feature accelerates and automates the task, which not only saves time but also increases the number of candidates you reach without putting more strain on your team.

Mid-Sized Businesses

When your business hits the mid-sized mark, your recruiting tool needs to level up too. Here are the essential features that make the difference:

Advanced Reporting and Analytics

While your organization grows, you may be making dozens of hires each year— each critical and with high strategic significance. Data-driven recruitment is your secret weapon. Look for software that provides detailed reports on critical metrics like time to hire, candidate quality, sourcing channel effectiveness, and offer acceptance rate. This data helps you refine your hiring process so that you can pinpoint the hiring channels and processes that link you to great talent.

A recruiting team analyzing hiring funnel data with the analytics provided by their recruitment software.

Customization Options

Customizable workflows and forms allow you to tailor the software to your specific needs. For example, you may prioritize candidate assessments for technical roles, and time-to-fill for seasonal workers.

Customizability ensures a hiring funnel that is optimized to how your organization finds top talent and identifies the best candidate for the job.

Collaboration Tools

Larger hiring teams mean more complex communication. Your recruitment process may involve hiring managers, recruiters, sourcing specialists, and even external parties (like recruitment agencies).

Choose a recruitment solution that handles team communication, task assignment, and interview scheduling to streamline the process.


As your business grows, you'll want a tool to manage your candidate pipeline and nurture your talent pool. Look for software that incorporates an Applicant Tracking System (ATS) and/or a Candidate Relationship Management (CRM) tool. These functions help you organize candidate information and build relationships over time.

Large/Enterprise-Level Businesses

For enterprise-level businesses, advanced automation, integration, and diversity-focused tools are recruitment software features that shine brighter than others.

Advanced AI and Automation

These features become a must for large enterprises dealing with a flood of applicants. AI-driven resume screening, chatbots for initial candidate interactions, and automation of repetitive tasks significantly cut down on manual work.

This frees up valuable human resources capacity for tasks requiring human judgment, like conducting interviews and selecting qualified candidates.

Integration Capabilities

Seamless integration (native and API) with existing HR software, onboarding tools, and payroll systems is non-negotiable for large enterprises. It ensures a smooth data flow and boosts overall process efficiency.

Security and Compliance

Every country has its own rules for handling candidate data in recruitment. Enterprises must navigate these regulations.

Robust security features, GDPR and EEOC compliance tools, and data encryption ease the burden of compliance, ensuring that candidate data is looked after correctly and legally.

Overrated Recruitment Software Features

Overrated recruitment software features include auto-suggest functions, automated candidate rejections, and feedback surveys, 100% AI user journeys, and gamification features.

When evaluating recruitment software, it's vital to keep your organization's unique needs and goals at the forefront. “Trendy” features often fail to deliver real value in terms of ROI or a finely selected candidate pool.

Here's a heads-up on these, seemingly impressive, but ultimately overrated recruitment software features:

Auto-Suggest Features for Job Descriptions

Some software platforms call it "Algorithmic Resume Writing Assistance." This feature can help you write job descriptions, but it might miss the mark on capturing each role's uniqueness or your company's distinct identity.

To keep the meh out of your job ads, don’t rely on auto-suggestions. Rather spend time to write a clear and appealing description of the role. You’ll win those minutes back with slick automated posting.

Automatic Candidate Rejection Emails

Automated rejection emails, while convenient, can fall short when they lack personalized feedback. Candidates often treasure constructive input to improve future applications.

According to TalentBoard’s candidate experience benchmark research, the highest-rated employers are those who provide feedback post-interviews. Thus, while it can be challenging to offer feedback to every rejected candidate, especially in high-volume hiring scenarios, it's worthwhile for those who invest their time seeking it. Plus, it’s a positive reflection on your employer branding.

Artificial Intelligence for ALL Hiring Stages

AI is undoubtedly a valuable asset in recruitment, but it doesn't fit every scenario. Certain hiring situations call for the discerning judgment and expertise of humans.

For example, AI algorithms can handle resume parsing, assist in interviews, and support onboarding, but humans should be the ones who review the parsing results, make hiring decisions, and foster meaningful engagement with new hires.

Gamification Features

Gamification is fun and engaging, but it's not always the best approach. It can distract from the core goal of hiring— finding the right candidates. Excessive gamification can also lead to a candidate experience that feels gimmicky rather than professional.

Automatic Candidate Feedback Surveys

Automated candidate feedback surveys, while efficient, may lack a personal touch. Engaging in personalized post-interview feedback discussions often yields more valuable insights compared to standardized surveys.

Recruitment Software Features: Conclusion

As you prepare to invest in a recruitment software solution, we hope the insights shared above have bolstered your confidence in making the right choice.

Now, let's turn theory into practice. Take the time to explore a variety of vendors and identify options that align perfectly with your team's recruitment software needs. You’ve got this!

Anh Nguyen
No ads, just real software reviews. An independent writer and a bad BUT wholeheartedly enthusiastic dancer
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Anh is a full-time content creator and HR software reviewer known around the (virtual) SSR office for her even-handed, evidence-based mindset, who can often be found getting beyond the mere bottom of the story.

With a Business degree in one hand and a lifelong passion for writing in the other, Anh has dedicated the past five years to carving her path in tech writing. Her background in recruitment positions her as the go-to companion for your HR software quest.

Anh joined SelectSoftware Reviews in 2022 to continue sharing her insights on everyday HR and recruitment Tech with her favorite audience—fellow HR professionals.

‍Featured in: ERE Media, e27, HR HelpBoard, Hubstaff, Lever, Recruiting Daily, Smart Recruiters, Willo, and WorkTango.

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