10 Best Employee Scheduling Software for Small Businesses [2023]

I really like how easy it is to use, and how easy it is for the end user - it's very intuitive. When I Work also has out of the box integrations with some payroll tools, like Gusto. In addition, I really enjoy how many features it provides to encompass a broad range of types of hourly workers.

The decision to purchase When I Work pre-dated my time, but the intention was for our business to be able to track time for all types of workers. I've personally used it for approximately 4 years now, and have come to grow very accustomed to it. It provides a very robust platform to track time, holidays, and more.

I really dislike how buggy and slow When I Work is - although this is something that can be fixed. I also dislike its lack of reporting features. Also, and this is quite specific, but I dislike that end users can edit their names - it makes it difficult to use data if an end user can edit their personal information without an admin's access. Also, the security permission features within the tool aren't quite as robust as I would've hoped for.

I haven't used other time-tracking tools, but I know When I Work is one of the most sought after scheduling and time tracking tools. I've explored and researched Workday Time Tracking, which would integrate better with our systems, but it's not as robust as When I Work. Our company enjoys When I Work due to its open API and the ability to build on top of the tool.

If you prefer intuitive use and ease of building on top of the tool, then it's worth it. If you like clean data, and a tool that isn't as buggy, then this might not be for you.

In my time using the tool, it's gotten less buggy, but not much has changed overall. However, I can say I never have issues with the tool being "down" like other tools.

Certainly a startup who needs to manage fewer than 1000 hourly employees. This system starts to see flaws and limitations after this threshold. This should be considered in the purchasing discussion, since it's very hard to migrate off of a time tracking and scheduling tool.

I appreciate that it has all of the functionality you would expect from a scheduling system for a very reasonable price. As an admin, I like that I can see who is out on leave, any pending time off requests, and who is running late all at a glance. It also has a few additional features that you would not expect that are nice, such as announcing birthdays and anniversaries.

We purchased Deputy in December 2020 and are still using it for our global hourly team members. We needed to be able to have a scheduling application that worked with different shifts and time zones. Additionally, we needed it to integrate with BambooHR, since BambooHR does not have its own native scheduling application. The integration we needed was one that would push approved work time and paid time off over to BambooHR to be included in the US payroll. Other considerations included needing to allow shift swapping and needing to have different time off types for different groups of employees.

I highly dislike the fact that they do not seem to prioritize maintaining their integration with BambooHR. We've put in multiple help tickets over the course of more than a year trying to get the sync issues resolved, and it always goes nowhere. The reason this is a big deal is that people's approved hours and time off requests and balances are not being pushed over to the HR/Payroll system. This creates confusion for employees and has even resulted in people not being paid correctly more than once. So we no longer even bother relying on the integration and just assume it won't work properly and enter everything manually. The poor customer support on this issue combined with the lack of resolution is why we are actively evaluating alternative solutions.

Deputy has more functionality and customization than a solution like WhenIWork, and it's more likely to comply with timekeeping requirements for employees than something like Toggl which is designed for contractors. Deputy does not allow you to manage occurrences and warnings based on your company's time and attendance policy like TeamSense.

Make sure you consider the type of workforce and what wage and hour laws apply to them, including recordkeeping requirements, overtime criteria, maximum workweek, etc. Confirm that the system you're going to purchase is capable of complying with the requirements. Make sure the system you purchase will play nice with your other tools and is not redundant. Solicit feedback and gain buy-in from key stakeholders like supervisors/managers, IT, and Accounting before selecting a system.

Honestly, it seems to function the same as it did 2+ years ago. And the customer service has not gotten any better.

It works best for small to mid-sized organizations with compatible payroll systems.

I can tell you that there are several things that I really like about the software. Here are a few of the main pros:

1. Ease of use: 7shifts is very intuitive and easy to use, even for someone who is not tech-savvy. The interface is clean and simple, and the features are well-organized and easy to access.

2. Flexibility: 7shifts is highly customizable, which has been great for us as we have a large and varied workforce. We can set up our scheduling rules and preferences, and the system automatically generates optimal schedules based on our needs.

3. Communication: 7shifts has greatly improved our communication with our team. We can easily send messages and announcements to our employees through the app, and they can quickly and easily request time off or shift swaps. This has helped to reduce conflicts and improve morale among our team.

Overall, I have found 7shifts to be a great solution for managing our scheduling and time-tracking processes. The ease of use, flexibility, and communication features has been particularly helpful, and I would highly recommend it to other organizations.

Our organization purchased 7shifts in order to streamline our scheduling and time tracking processes. Prior to using 7shifts, we were using a combination of spreadsheets and paper schedules, which was time-consuming and often led to errors or conflicts. We were looking for a tool that would allow us to easily create and manage schedules, track employee hours, and communicate with our team.

One of the key benefits of using 7shifts has been the ability to quickly and easily create schedules, even for a large and varied workforce. We can customize our scheduling rules and preferences, and the system automatically generates optimal schedules based on our needs. We can also easily communicate with employees through the app, and they can quickly and easily request time off or shift swaps.

Another benefit has been the time tracking feature, which has helped us to track employee hours and ensure compliance with labor laws accurately. We can easily view and export timesheets, which has streamlined our payroll processes.

Overall, we have been using 7shifts for about a month, which has been a game changer for our organization. It has saved us time, reduced errors and conflicts, and improved communication with our team.

There are a few things that I think could be improved about the software. Here are a few cons:

1. Glitches: Like any software, 7shifts occasionally has glitches or bugs. While these are usually resolved quickly, they can be disruptive to our operations when they occur.

2. No GPS tracking: 7shifts does not offer GPS tracking, which can be a downside for organizations with mobile or remote employees who need to track time and location.

3. Mobile app limitations: While the mobile app is useful for checking schedules and communicating with employee’s on-the-go, it can be a bit clunky and slow at times. It would be great to see some improvements in this area.

Overall, while there are a few things that I think could be improved about 7shifts, I still find it to be a great solution for managing our scheduling and time-tracking processes. The pros outweigh the cons for us, and we have been very satisfied with the value we have received from using the software.

• In my experience, one thing that sets 7shifts apart from its competitors is its focus on the restaurant industry. While other scheduling and time-tracking software options are more general-purpose, 7shifts is specifically designed to meet the needs of restaurants, with features like shift swapping, time off requests, and menu item tracking.
• Additionally, I have found that 7shifts has a more user-friendly interface than some of its competitors, which makes it easier to train new employees on how to use the software. The scheduling process is also very intuitive and easy to use, which has helped us to save time and reduce scheduling errors.
• In terms of similar tools that I have used, I have found that 7shifts compares favorably to other scheduling and time-tracking software options. While there are certainly other good options out there, we have found that 7shifts meets our needs well and provides good value for the cost.
• Overall, while there are certainly other scheduling and time-tracking software options available, I believe that 7shifts is a strong choice for organizations in the restaurant industry. Its focus on this industry and its user-friendly interface set it apart from some of its competitors, and we have been very satisfied with our experience using the software.

When buying a tool, it's important to consider several key criteria to ensure that you get the best value for your money. One important factor is the tool's quality and durability, which can affect its lifespan and how well it performs. Another important factor is its functionality and features, which should align with your needs and intended use. It's also important to consider the price and your budget, as well as any additional costs such as maintenance or replacement parts. Lastly, you should also look at reviews and feedback from other users to get a sense of the tool's performance and reliability.

As we have just started using the tool, I cannot provide much information on this.

7shifts is a great tool for businesses in the food and hospitality industry, such as restaurants, cafes, and bars. It's designed to help managers and employees streamline their scheduling processes, track labor costs, and manage time-off requests, which are all important aspects of managing a successful restaurant or hospitality operation. Additionally, 7shifts has several features that are tailored to the unique needs of these types of businesses, such as shift swapping, automatic scheduling, and integrations with popular POS systems. Overall, if you're running a food or hospitality business and need a reliable tool to help manage your scheduling and labor costs, 7shifts is definitely worth considering.

• QuickBooks is very affordable and reasonably intuitive.
• Out-of-box, it comes with a generous offering of features, and you are able to add more through its ability to connect with third-party applications (Bill.com).
• The online version allows us to access our financials from any computer, and there is a mobile app available for quick views and expense tracking.
• QuickBooks also has a fairly extensive self-help library if you are unfamiliar with certain features or processes.

My company was in the market for a new accounting software to handle AR, AP, and payroll. The software we used before QuickBooks Online was too complex and more robust than what we needed, and the pricing structure was simply unaffordable. We've been using QuickBooks Online for 3+ years. It handles all of our invoices and vendor payments, and also helps us manage and distribute our payroll.

• Unfortunately, QuickBooks has terrible customer service. In most cases, it is extremely difficult to contact a human customer service representative, and their support ticket system is very slow.
• QuickBooks also has issues connecting with smaller banks, so some features may not be available if you use a local bank or credit union.
• There are also a number of CSS and UX issues that hide certain Call To Action buttons or make them altogether unusable.

QuickBooks stands out from its competitors through its offering of a robust set of features at an affordable price. The price structure allows for affordable scalability, as you only need one license for each business entity. The interface is user-friendly and does not require a lot of details steps in order to customize your experience.

Before purchasing a license, you should think about how businesses you want to connect to the application. Other platforms may accommodate more elaborate business structures. You should also think about the total feature set you are looking to obtain. QuickBooks is great for general accounting, but its reporting capabilities are somewhat limited compared to other more customizable platforms.

QuickBooks continues to add integrations that increase the number of available features without directly altering the platform. Connections to third-party services like Bill.com allow you to do more than what is offered out of the box.

QuickBooks is great for small businesses and business owners that handle all of their own accounting needs.

It is super easy to use. It has an intuitive interface. It integrates seamlessly with different platforms. Its quality-pricing ratio is fantastic.

As a freelancing recruiter, scheduling interviews with candidates for different clients proved to be a challenging task in itself. Luckily, Calendly has proven to be one of the most trusted tools in my career. The ability to schedule unlimited types of events and have it check all my calendars for availability was a game changer. I am reassured daily that my calendar is in order and with no overbookings. A must-have for this day and age.

The only thing I would like to improve would be the ability to create events across multiple calendars.

I have used Google native booking app and Teams native app, and they both feel sluggish and counterintuitive. Calendly is elegant, fast, and efficient.

This platform is very dynamic and a great tool for anyone who needs a front office to take care of their scheduling. It tailors to anyone's needs. Whether a small consulting business or a busy staffing agency, Calendly offers a free account or a few different paid subscriptions. But the free account has the same basic functionality and solves the same issue as the paid accounts.

For any organization. From a 1-person gig to a multinational platform, Calendly is a good fit all around.Calendly has evolved continuously to make it's interphase better and faster. It has added new integrations and new features.

For any organization. From a 1-person gig to a multinational platform, Calendly is a good fit all around.