One pro of Terryberry is that aside from setup and a small annual fee, you pay as rewards are redeemed. An additional pro is that they offer physical rewards, such as plaques, if you want to utilize that option. Another pro is that they were the only service we found that offered physical products as a reward type via an online catalog model.

The organization purchased Terryberry after reviewing several services to replace a prior service. Key pain points that needed to be addressed were HRIS integration capability so the employee life cycle and celebrations would automatically flow to the platform without a file feed requirement, eliminating room for error. Additionally, the capability to work with the company chat system was essential. More expansive rewards/redemption options, including physical product offerings, were also desired. The service has been used for less than one year.

One con of Terryberry is that you have to pay for different subscription tiers, so you do not get everything accessible unless you pay for particular tiers. Not all services my organization reviewed operated like this. Another con is that the user interface gets the job done but seems a little outdated, offering limited customization.

Terryberry is different from its competitors because they have a large amount of reward offerings. You do not see this with many other platforms. Also, the capability for actual physical plaque-type rewards was unique. They are used by many well-known large corporations, as seen on their site and an even longer list provided during our company demo.

Terryberry is a pay-to-play tool. You will access reward options for your company based on how much you'd like to spend for the particular subscription tiers. This is a good option for large companies because the platform is built to accommodate them. If you are in a fast-growing company or a company planning for a lot of growth, this tool could grow easily with you.

Terryberry has been around a very long time (since 1918). They've had to evolve as technology evolved. Outside of the interface itself seeming a little lackluster, it is overall a company that proves itself with both its longevity and customer base.

A company needs to have staff that use a common platform for communication or at least check emails or have access to a computer daily. Employees who work in the field or away from a computer may not experience the full benefit of a product like Terryberry. As previously noted, this would also be a good option for a fast-growing company or a company anticipating growth.

The creation of rewards programs was straightforward, making it easy to align them with company values. The peer-to-peer "wow" program successfully encouraged employees to recognize one another, fostering a positive and engaging work environment. The wellness program was well-received by staff, indicating its success. Excellent customer service and the user-friendly app, especially for field employees not frequently at desks, were significant advantages.

Our organization was concerned about the high employee turnover rate, with exit interviews often highlighting a lack of morale due to employees feeling unseen and unrecognized. Increasing salaries as a reactionary measure to prevent departures did not effectively address the underlying issue of employees feeling unappreciated. We were also worried about engagement levels and the resulting dip in productivity from disengaged employees. Despite trying numerous team-building exercises and management retraining, the problem persisted. Terryberry seemed to offer a solution by providing ongoing recognition, encouraging exceptional work, boosting productivity, and reducing turnover by enhancing morale. I have personally used it for six months.

The many choices available for employees was somewhat overwhelming, potentially leading to decision fatigue and wasted time. The tool's integration with other HR systems could be smoother, and customization options were not as flexible as desired, particularly concerning integration with external programs.

Compared to other tools I've used, Terryberry stands out for its user-friendly interface and exceptional customer service. It focuses less on gamification, favoring a points system over cash rewards, which aligns better with our goal of providing added rewards rather than extra compensation. This approach seems more appropriate for recognition software.

It's essential to consider whether your employees are likely to adopt and appreciate this tool. High-income professionals with demanding roles may show less interest in the rewards, so understanding your staff's preferences is crucial. Implementation is straightforward, but launching the program requires commitment. Additionally, be mindful of potential issues like perceived favoritism and have strategies ready to address them.

Terryberry has enhanced its mobile app, making it more accessible for employees regardless of their location. Improvements to the interface's navigation have also made the tool more user-friendly over time.

Terryberry is well-suited for remote or geographically dispersed workforces, industries with high turnover at the entry-level, large companies, and any organization looking to boost employee engagement, especially in roles that are repetitive or routine. This tool can help employees feel more recognized and engaged.

The convenience for HR and the employees is a benefit. The engagement and ease of engagement improves employee satisfaction. The ROI on using Terryberry for our company will continue to grow.

We bought Terryberry to align our employee recognition program across locations and regions. We have used it since 2016. The benefits of using the platform is that people across locations and regions can recognize each other easily and effectively. You can showcase how locations work together. Terryberry provides a platform to display how aligning to the company values can get you rewarded. It has worked really well for our organizational structure and size.

Some dislike the options of rewards. I feel only a portion of the company uses it - the employees who work independently at a desk. I would like to see more features related to AI.

We like the one stop solution that Terryberry provides.

The number of employees they have. The number of employees who are computer-based and technology savvy. The budget for employee recognition and how the system takes from that cost.

It has improved the website design and features.

Remote teams mainly.