Mo Expert Review, Pricing, Alternatives - 2022

Mo’s rewards and recognition platform packs an impressive range of vouchers that can be shared as rewards. The platform is also 12 languages and growing, making it a good fit for companies with distributed, multilingual employees.

Mo is a cloud-based rewards and recognition solution that helps companies improve employee engagement, reduce churn and build positive cultures where employees feel appreciated and motivated. It features Moments and Boosts, which can be used to recognize employees for quality work completed on time, celebrate wins like landing a new customer or implementing effective processes, as well as personal events like birthdays and anniversaries. 

When it comes to rewards, Mo lets you delight employees with vouchers that they can redeem at several stores including Amazon, ASOS, and John Lewis. You can also get creative and come up with a range of custom rewards that’ll appeal to your team members. Besides rewards that your managers give out, you can also empower employees to be involved in the process and choose award or recognition recipients with peer-to-peer nominations.

After implementing a few rewards and recognition initiatives, you can check out Mo’s reporting and analytics to get a better idea of what’s working, what isn’t, and what you can do to improve. The platform allows you to run admin reports on your reward schemes, check the results of nominations campaigns, and estimate the rate your employees are engaging at. 

To sum up, Mo’s platform offers a good range of features for you to successfully introduce and make rewards and recognition a part of your company’s culture. To top it all off, the platform is user-friendly, fully GDPR compliant, and available in an impressive number of languages.

With its current functionality, Mo isn't the best fit for large-size companies and enterprises. It is a point solution and its main focus at this time is just rewards and recognition. If you’re looking for a comprehensive employee engagement solution that does surveys and performance management, can integrate with your HRIS, and/or comes with a mobile app, Mo isn’t the best fit for you.

Mo has over 58k users. Some of the top customers are SGN, The O2, NHS, Aspen, William Hill, and SHL.

• SHL, a talent acquisition and management software vendor, gained a 9% increase in overall employee engagement with Mo.
• William Hill, an online gambling company headquartered in London, England, has seen a 30% increase in employee recognition across the organization since using Mo.

• Moments and boosts: Encourage your team to take a Moment to recognize a colleague for a job well done, share achievements, celebrate wins, and more. With Boosts, you can nudge team members to celebrate Moments that align with your company goals. 
• Rewards and recognition: Customize a rewards and recognition scheme and delight employees with vouchers that they can redeem at several stores including Amazon, ASOS, and John Lewis. You can also create custom rewards and add them to the list. 
• Nominations: Skip the old “employee of the month” program and give employees the power to choose with peer-to-peer nominations and awards. 

Mo also has capabilities for:

• Reporting and analytics
• Employee profile customization

Mo currently integrates with Slack and Microsoft Teams.

Mo has three plans. When billed annually, they are priced as follows: 

• Starter: Designed for small teams that are getting started with recognition software, this plan costs $3.40 per user per month and packs the features you need to recognize achievements, celebrate birthdays, anniversaries, and more. 
• Level Up: For $4.25 per user per month, this plan covers everything from Starter, plus the ability to hold award nominations and give rewards, as well as gain access to advanced reporting, deep insights, and third-party integrations.‍
• Custom: Made for large companies, this plan has custom pricing and provides users with access to all features on other plans, plus rewards and recognition program design, advanced security, premium support, and implementation services.

Mo’s team does offer implementation and onboarding assistance and promises to get new customers up and running in “days not months”. The process typically goes as follows:

• Kick off meeting: (45 minutes)
• Technical Implementation (1 week)

• Single sign-on (SSO)
• Setting up user accounts
• Whitelisting

• Scheme design (Up to 1 week)
• Admin training (1 hour)‍
• Account set up for launch (1 day)

Mo has a help center with several articles on getting started as well as how to perform several processes. For further assistance, customers can reach out to Mo’s Support team via email or live chat.

Founded by Luke Fisher, Merlin Mason, and Steve Wikeley in 2014, Mo is a reward and recognition platform built to drive employee engagement and reduce churn. Mo’s creators have observed how workplace connections were slowly deteriorating, especially over the last few years with one-way communication over Slack and muted Zoom calls dominating a big chunk of the average employee’s day. With this in mind, they’ve set out to create a solution that fosters better employee connections and makes them feel valued. Mo has seen quite a bit of success; the platform has over 58k users and is now available in over 12 languages.