Motivosity Expert Review, Pricing, Alternatives - 2022

Phil Strazzulla
HR Tech Expert, Harvard MBA, Finance and Software Nerd
May 26, 2022
We spend hundreds of hours researching the best HR and recruiting software so you don’t have to.  We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software.  However we may earn a small fee if you click on vendor links on this page.
Learn more

Motivosity Versus the competition

Unlike many vendors in the recognition space, Motivosity believes in an employee driven culture which manifests itself in a product focused on peer to peer recognition and engagement versus the top down nature of most incumbent players in this space.

Pros
  • Employees can access this system from their phones, desktop, and apps they are in at work such as Teams/Slack
  • One platform that combines rewards, recognition, employee engagement, and more
  • Built in reporting with insights around potential attrition, most recognized employees, managers that need coaching, etc.
Cons
  • Only has dollar (not points) based rewards.  Their research shows dollars is more effective, but many companies want points.
  • Doesn’t allow for as many rules regarding who can give what points to who (for example, a team member could theoretically give 100% of their rewards to a friend each month).
  • Certain features aren’t as built out as in other tools - for example the 1:1s or coaching are not as robust as in point solutions focused on performance or coaching.

Motivosity Review

Over 96% of employees use Motivosity’s system in a month.  To us, that stat really says it all.  Employee recognition solutions drive value when employees are actually engaged, and a 96% rate of engagement can only be achieved with a superior product.

The core workflow is that employees login, tag a colleague to be recognized, say why they are recognizing this person, connect it to a company value, choose how much they want to reward, and post.  Other employees can now see this recognition, add to the dollar total, like, and comment.  It’s simple, yet effective.

Motivosity's engagement platform

There are many small details their product team has implemented to create a seamless experience.  For example, you can post comments to upcoming birthdays/work anniversaries and the comments don’t go live until the date of the celebration.  This means once a month you can give kudos to all upcoming birthdays, without having to login each day. See below for more detail on features and functionality within the product.

As mentioned, this company has the philosophy that engagement and recognition should come from the bottom up, not from management down.  This means the product is accessible to employees (they have a mobile app, slack/teams integrations, and it’s just simple to use with an interface that looks like a social network vs enterprise software).  It also means that employees get money to reward one another, it’s not only coming from managers.

There are several virtuous feedback loops in this product that make it so successful.  Each time an employee is recognized, they are encouraged to log in, see who recognized them, and then give their own recognition.  This of course inspires newly recognized employees to come back and repeat the cycle.

In addition, their rewards are easy to use.  They even launched a debit card recently (called the #Thanksmatters card) that allows employees to spend their rewards as cash wherever Visa is accepted.  When you use your rewards, it reinforces the good vibes with your employer, and also leads to more recognizing!  In fact, employees who have this debit card recognize colleagues at a 40% higher rate!

While Motivosity is a leader in the employee recognition and rewards space, it is also worth noting their other employee experience modules which have continued to grow as their product evolves.  They have 1:1 management, surveys, eNPS, coaching, succession planning, manager scorecards, and all the reporting you’d expect from a modern HR solution.

Lastly, it’s important to note that Motivosity’s solution isn’t a heavy lift for HR teams.  The average administrator spends just 43 minutes per month in this system.  For a tool that can do so much to help with employee engagement, that is a high ROI investment!

Who shouldn't buy Motivosity

Motivosity Customers

KPMG, Bosch, Toyota, cotopaxi, WGU

Motivosity Stats

  • 96% of employees login on a monthly basis
  • The average HR admin spends just 43 minutes/mo in the system
  • Their solution is based around 3 pillars: Building Community, Employee Recognition, Manager Relationships

Motivosity Key Features

Motivosity’s product is changing every time we see it!  However, there are a few features that we feel help set it apart from other vendors:

  • eNPS: Motivosity has a built in employee Net Promoter Score survey that goes out on the cadence you choose (we recommend quarterly).  Scores above 30% are great, and you can pay employees to incentivize completions (usually $2/employee).

Motivosity eNPS page

  • Surveys: If you’re looking to do pulse surveys or generally understand employee engagement, you can do that through Motivosity.
  • Lead: This tool has an entire suite for managers that includes 1:1 management, coaching, succession planning, manager scorecards and more.
  • Org chart: You can visualize your organization within this tool.  This is especially useful for smaller companies that don’t have an HRIS with similar functionality.
  • Employee profiles: Employees each have their own profiles that lists what they do in the company, outside of work, and even a personality score.  When you view another colleague’s profile, you immediately get a sense for who they are so that you can best collaborate with them.

An example of an employee profile in Motivosity

  • #Thanksmatter card: They recently launched a debit card that allows employees to spend rewards much more freely.  As mentioned, employees who use this card recognize others at a 40% higher rate (when you use rewards, you are reminded to recognize!).
  • Leaderboard: There is a leaderboard to show who is recognizing (not recognized) the most in the company.
  • Analytics: There are many pre-built reports, our favorite is one that shows how different parts of the organization recognize one another.

Motivosity analytics page

  • Employee awards: You can create awards for just about anything: who did the most sales calls, who can eat the most hot wings, who won the company foosball tournament.
  • Customizable rewards: In your rewards shop you can include a wide range of rewards including gift cards, experiences, and company branded swag.

Motivosity Key Integrations

  • Slack
  • BambooHR
  • WorkDay
  • Okta
  • Namify
  • SSO
  • Sharepoint

They also have an Open API for vendors to build on top of, and are constantly launching new integrations.

Motivosity Pricing

Motivosity’s pricing works per module. “Connect” is included with every license of the other three. They do offer a free trial for each of them and the pricing is as follows: 

Motivosity Connect
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month


Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Motivosity Implementation

Implementation support is included for all customers, cost-free, in every plan. If you have an HRIS that integrates with their solution, it’s very simple to import data and keep your employee profiles updated.  If not, it’s a matter of uploading this data and keeping it up to date manually.

Projects usually start with a kickoff meeting between the team and Motivosity’s experts except for the smallest companies which onboard themselves. 

Afterwards, phone and email support are provided in order to walk customers through the launch. The time to launch depends a lot on your company size and can be as little as a few days to a few months.

Motivosity store page

Key considerations here are to figure out how much you want to give in rewards (usually $3-5/employee/mo), if you want to setup custom rewards (company swag, local restaurants, value aligned rewards), and how you want to communicate the launch (soft launch, party, at ab offsite, etc).

Motivosity Customer Success

  • Premium support is included with every product 
  • This includes self-help options such as help desk, help site, community site, and training videos that are constantly updated. 
  • Motivosity also include quarterly QBRs with a dedicated Customer Success representative for large customers.

About Motivosity

Motivosity was founded by serial entrepreneur Scott Johnson who had previously built WorkFront, another HR Tech company that was sold to Adobe for $1.5 Billion.

The mission of the business is to make employees happier at work.  You can see this in their product which is very much focused on employees vs administrators and managers (although it helps them too by having more engaged workforce!)

They definitely punch above their weight in terms of delivering a strong product that easily competes with the larger incumbents in this space like WorkHuman and OC Tanner.  In addition, their broad mission means we are pretty sure we’ll keep seeing new product releases outside of their core recognition module that broaden their scope, and help push innovation in the employee experience category.

Motivosity Alternatives

Nectar's employee recognition and rewards platform is best for companies with 50-500 employees who want a high engagement peer to peer solution with great analytics and rewards built in.
Bucketlist helps HR teams to engage employees through a customizable rewards and recognition platform that easily integrates with the apps your employees already use like Slack, Teams, Outlook.
Bonusly is easy to use and set up, comes with a large rewards catalog, and is simply a great peer-to-peer recognition platform.
Kazoo combines continuous performance management, employee recognition, rewards, and engagement surveys into one powerful platform to help you improve employee experience and by extension, company culture.
Assembly helps small and midsized companies to acknowledge employees so they can build a strong culture and reduce employee churn through peer to peer recognition.
WeGift is a smart solution for distributing gift cards at scale. They stand out for providing access to 700+ brands, bulk discounts of up to 25% off, and the ability to reclaim unspent value on expired gift cards.
They simplify rewards, recognition, and incentives thanks to their Amazon Business integration which gives them access to a huge number of employee rewards.
Not only is Guusto a top-rated (and free) recognition & rewards SaaS provider, they actually donate 1 day of clean drinking water for every gift sent.
As an employee experience platform, Cooleaf empowers companies to engage and motivate their staff by capturing employee sentiment using pulse surveys, performance incentives, and bringing employees together with recognition and virtual activities.
Workstars provides companies with a dynamic platform for highly customizable recognition programs for their employees.
Reward Gateway is an employee engagement platform (SmartHub) that combines employee recognition, surveys, communication, discounts (instant vouchers and cashback offers), and analytics in a single solution.
Kudos® have paired their employee recognition software with additional employee engagement functionality. Features like spaces and galleries and culture tools are unique to the space. They also do consulting for companies that need extra assistance.
They’ve been quick to adopt a remote-first approach to team recognition, helping you send gifts to employees, customers, or prospects to their home, for instance.
Blueboard is a one-stop-shop to create personalized and meaningful rewards for employees, most in the form of real-life memorable experiences.
Gifted is completely free, easy to set up, lets people choose their gifts, and features automated & timed gifting.
Listed in our research about the Best Employee Rewards Platforms
You might also be interested in the following buyer guides:
Applicant Tracking SoftwareEmployee Recognition SoftwareVideo Interview Software

Review Methodology

We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Check out this guide to learn how we evaluate vendors before featuring them in our buyer guides.

Advice on buying HR tech video