Lattice Expert Review, Pricing, Alternatives - 2023

Lattice offers a suite of performance management and engagement tools to drive productivity and improve company cultures. Besides the expected features of performance reviews, surveys, 1:1s, etc, Lattice can help incentivize top performers by linking their performance with compensation.

Lattice is an employee performance management and engagement platform that’s best suited for medium and large-sized companies. Agencies, technology services companies, bank and credit unions, and life science companies can use Lattice to manage employee performance, OKRs and goals, employee engagement, analysis, and more. 

For starters, Lattice provides tools for you to manage and analyze individual and team performance. These tools include 360-degree and project-based reviews, 1:1 meetings, continuous feedback and public recognition. Employees can get feedback from their managers as well as give managers feedback. 

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With Lattice, you can link employee performance data with compensation which has several benefits, including recognizing high performers, motivating other team members to be top performers too and driving retention rates. 

Working hand in hand with the performance management module is Lattice’s OKR and Goals module. Through it, you can set and track goals at the individual, team, department and company level to ensure utmost alignment. 

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Lattice also offers pulse surveys, onboarding and exit surveys, as well as eNPS surveys, which provide real-time data that can be used to develop collaborative action plans for improvement.

Employee development is another thing emphasized through the platform. With competency matrices, individual development plans, career tracks, and more 1:1s. employees can see their role expectations, potential paths to advancement and formulate short-term and long-term career goals. 

Finally, Lattice allows you to appreciate top performers with rewards – all of which can be automated through the platform’s workflows.

Small businesses with under 30 employees can do without Lattice and other performance management tools for that matter. Such tools by design, target bigger companies that need help aligning everyone in the company towards the same goals, getting visibility into improvement areas as well as listening and acting on feedback at different levels/departments. Furthermore, the platform’s pricing is a little out of reach for small businesses, so not a worthy investment overall.

Lattice has a large customer base that includes some noteworthy names such as Reddit, Webflow, Braze, Monzo, Valtech, Demandbase, and more.

• Performance reviews: Lattice lets you set project-based and 360-degree performance reviews, which can be annual or quarterly. You can put in-line notes and tags on feedback, set automatic rules for rating scales, and more. It also makes it easy to track everyone’s accomplishments and improvement areas with context from updates, peer feedback, and goals. Plus, Lattice's easy-to-use templates, workflows, and administrative dashboards make the process of designing and launching calibration reviews even easier.
• Updates: You can make sure everyone is on the same page by keeping an eye on employee updates with Lattice’s Employee Update tools. The Updates tool lets managers create a template for sending employees updates at a frequency that works best for their team – it can be weekly, biweekly, or monthly. You can send out update questions to employees from the preset templates and they can respond to the questions. 
• Employee engagement & recognition: Lattice’s employee engagement module lets you deliver various surveys, including pulse surveys, eNPS (employee net promoter score) surveys, as well as onboarding and exit surveys. These surveys help you track the total number of responses, overall score, and previous score for each survey – and then use this data to identify behavior trends among your teams.
  Lattice also makes it easy to recognize your employees using the Praise tool. With Praise, you can enable a public praise wall where everyone can see and recognize hard work and celebrate wins.

Lattice also has features for:

• Goals and OKRs management 
• 1-on-1s 
• Compensation management
• Reporting and analytics

Lattice integrates with several HRIS, SSO, project management, and communication tools including Slack, BambooHR, Namely, Microsoft Teams, Zenefits, ADP, and Workday. It also has an open API, allowing businesses to plug in various other solutions and custom tools per their needs.

Lattice offers four pricing plans, including: 

• Performance Management + OKRs & Goals: This plan costs $11 per person/month. It includes 360 degree, manager, and peer performance review. It also includes custom question templates, performance reporting, analytics, dynamic org chart, regular business reviews, and performance management training.
• Engagement: It costs +$4 per person/month and includes employee engagement surveys, automated pulse surveys, eNPS, onboarding and exit surveys, engagement and performance insights, real-time pulse insights, engagement training, and regular business reviews.
• Grow: It costs +$4 per person/month and includes competency matrices, growth plans, individual development plans, career tracks, competency-based review questions, growth areas, career vision tools, and development analytics.
• Compensation: It costs +$6 per person/month and includes compensation review setup, bonus plan payout and one-time bonus, commission, manager, supervisor, and admin review, notes, promotion handling, and cycle progress tracking.

Lattice is most suitable for growing and large businesses and enterprise-level corporations that want to improve performance and track goals. With its ability to streamline communication and goal tracking, Lattice is especially suitable for hybrid and distributed workforces.

You can sign up for a free account from Lattice’s website. You may also purchase a plan right away from their pricing page. While configuring your account, we highly recommend checking out the Getting Started guide, available on Lattice’s help center page. This guide breaks down several processes, including how to define your company’s structure within the platform, how to add users and more.

All of Lattice’s plans include in-app chat support. Customers may also access Lattice’s online help center, how-to documents, regular webinars, videos, and performance management best practices.

Lattice was founded in 2015 to help people optimize their working hours, seeing how we spend the majority of our waking hours at work. Its founders believe that with the right tools, productivity across teams can be improved and managers can be turned into leaders. 

The company emphasizes diversity and inclusion, and in 2022 it was named one of Fortune’s Best Workplaces for Women. According to its Chief Revenue Officer and Executive Sponsor of the Women at Lattice Employee Resource Group, Dini Mehta, the company places a great deal of focus on ways to remove barriers and bias for employees in the workplace.