Introduction
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What makes Quantum Workplace stand out is their hands-on customer service. Once you buy their software, you don’t just get a one-off implementation service that most vendors provide but instead an ongoing support team that helps you make the most of your investment.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- Easy to use, the user interface is intuitive, you can find what you’re looking for and still see the most important items pinned on top.
- The option to personalize surveys, make them from the best practices templates, or build entirely from scratch.
- The ability to share and review recognition with your teammates in a social newsfeed format. What’s great is that you have the option to make it as detailed and scheduled or as succinct and impromptu as you please.
- An ever-present customer service team. Many users have complimented on their responsiveness.
CONS
- Many users have expressed their issues with canceling, rescheduling, and the inability to schedule 1-on-1s on short notice.
- Some users have found the goals feature to be a little confusing to understand because of its extensivity.
- This is a rather unprecedented one, but we found many users wishing for more vibrant colors for the platform.
Deel
Deel
Trakstar
Trakstar
Leapsome
Leapsome
ThriveSparrow
ThriveSparrow
Rippling
Rippling
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Quantum Workplace has three core products that provide tools for employee engagement, performance management, and people analytics. If you’re looking for ways to elevate your company’s overall employee experience, Quantum Workplace is worth checking out.
You can create comprehensive engagement surveys to get a bird’s eye view of your employees’ perception of the organizational culture. In case you’re looking to get real-time feedback from your employees on any topic, Quantum Workplace also lets you create pulse surveys that are quick to launch. Then there are lifecycle surveys that are completely automated and generate insights from key moments of an employee’s lifecycle such as onboarding, exit, or at the time of retirement.
Quantum Workplace’s performance management tool helps employees set and track their goals, have 1-1s with their managers, and get recognized for their efforts. A feature worth mentioning is the social news feed that lets employees bond and congratulate each other with likes, comments, photos, and gifs.
While the engagement and performance tools are packed with an array of useful features, the cherry on the cake is Quantum Workplace’s AI-driven analytics software that helps managers uncover deeper insights from engagement surveys and performance data. You can get turnover reports, flight risk prediction, overall employee performance, and much more. We must warn you though, sometimes the AI’s interpretation of employees’ sentiments can be a little inaccurate. We’d suggest that you don’t blindly rely on the analytics reports for data points that you know can’t be objectively mapped.
Finally, what’s great about Quantum Workplace apart from its excellent customer service is its intuitive user interface that’s calming and easy to navigate. There’s also a mobile app that employees and managers can use alike to speed up the pace of processes. You can use it to stay up-to-date with recognition happening in your workplace and even post recognition for your co-workers right from the app. On top of that, there are shortcut features you can use to quickly give or request feedback and capture private notes. The best thing about this mobile app is that it automatically syncs with the desktop version of Quantum Workplace, so you wouldn’t have to worry about repeating tasks or manually updating later from another device.
We use Quantum Workplace on a monthly, and sometimes weekly, basis as it is integrated into all our HR processes, from onboarding to offboarding. It is instrumental for pulse surveys and in-depth employee engagement surveys.
Recently, we began using Quantum in a new learning program to gather regular insights on how participants are feeling. Our next step will involve leveraging Quantum as a skill matrix and for succession planning, helping us identify skill gaps and plan our workforce for the future.
The platform is intuitive and easy to navigate, requiring no in-depth manual to use effectively. The support and customer success managers are excellent, helping us translate data for senior leadership. The AI capabilities are impressive, allowing us to summarize survey data quickly, which saves a significant amount of time.
My company has used Quantum Workplace for two years now. The primary reason was to have a global solution for employee surveys, as we operate in both the US and Europe. Beyond just a survey system, we sought a partner with the knowledge and benchmarking capabilities to support our growth.
Quantum Workplace provides insights that help improve employee engagement at all levels. They deliver key questionnaires and go further by analyzing the data, using AI to summarize employee input and creating presentations with the key results for both leadership and employees.
The analytics can feel quite complex if you don’t work with them daily. Customization options are limited, particularly for the emails sent from the system. Additionally, I would like to see more flexibility in administering access rights.
Compared to other tools I’ve used, which tend to be more generic HRIS solutions, Quantum Workplace stands out by staying ahead with technology like AI. This technological focus is a significant advantage.
Don’t limit the tool’s use to an annual survey; instead, leverage it regularly to gain insights into the sentiment of your organization and employees. Ensure there is a dedicated person to manage and maximize its potential. Take your time to implement it properly and become familiar with the software. Once you’re comfortable, it will significantly enhance your work.
Quantum Workplace consistently evolves with technology and listens to customer feedback to improve. We see yearly updates, each of which becomes increasingly relevant and beneficial.
Quantum Workplace is well-suited for large organizations looking to improve employee engagement.
For smaller organizations, Quantum Workplace may be excessive for their needs.
I use Quantum Workplace to create comprehensive engagement surveys that give me a clear view of my team's perception of our organizational culture. When I need real-time feedback on specific topics, I can quickly launch pulse surveys to gather insights.
Additionally, the lifecycle surveys are automated, which enables me to generate valuable feedback at key moments, such as onboarding and exit interviews. This helps me understand employee experiences throughout their time with the company. Overall, Quantum Workplace makes it easy for me to engage with my team and act on their feedback effectively.
- Quantum Workplace is easy to use, featuring an intuitive interface that allows users to find what they need quickly, with important items pinned at the top for easy access.
- Users can personalize surveys, use best-practice templates, or create surveys from scratch based on their needs.
- The platform enables teammates to share and review recognition in a social newsfeed format, with flexibility to make posts as detailed and scheduled as desired.
We chose to purchase Quantum Workplace to enhance our employee experience and build a culture that attracts and retains top talent. We've used it for one year. The platform allows us to streamline our tools, providing ongoing insights and motivating our teams to take action.
With Quantum Workplace, we aimed to boost engagement, maximize performance, and cultivate a dynamic workplace culture. Overall, it has been instrumental in helping us create a winning environment for our organization.
- We encountered challenges with canceling, rescheduling, and the inability to schedule one-on-one meetings on short notice.
- The goals feature was somewhat confusing due to its complexity and extensive options.
- The platform’s appearance is not visually appealing; it would be great to customize it to at least display the company's name.
Quantum Workplace offers three solid core products—tools for employee engagement, performance management, and people analytics—which is unique.
People should consider whether Quantum Workplace meets all their needs and if the price aligns with their long-term goals for the company or team.
Quantum Workplace has improved over time; their performance management tool enables employees to set and track goals, hold one-on-one meetings with managers, and receive recognition for contributions. They continue to make meaningful improvements.
Quantum Workplace is best for mid-sized and large companies and is a solid option for organizations across all industries.
This platform would not be suitable for small companies or for those with limited need for engagement tools.
We mainly use Quantum Workplace for surveys. We were introduced to Quantum Workplace through Oregon's Best Places to Work Survey and enjoyed the survey experience that came from that. Quantum Workplace is a great tool to measure various employee benefits and relationships consistently over time. By continuing to use the same platform, it guarantees a more accurate and consistent measuring system, so I am glad that Quantum Workplace is so easy to use. Right now, we only use it annually but would like to move to quarterly. Once we use it quarterly, the price reflected in the next question will change.
- I like that Quantum Workplace sends out reminders on surveys automatically without any action on my part.
- I love the reporting and graphs, tables, and images that Quantum Workplace gives to portray feedback. It helps to keep my leadership team attentive and engaged.
- Results and comments are easy to read. I love how it will not let you filter down job titles, comments, or feedback unless there are enough of that job title so that it remains anonymous.
Our company purchased Quantum Workplace for engagement surveys and pulse surveys. We have been using this measuring tool for over two years. In the past two years, we have specifically used the engagement surveys but will start using pulse surveys due to the positive reaction and traction around annual engagement surveys. We use this tool to gauge how our employees feel about policies, benefits, leadership, etc.
- I wish there was a way to filter terminated employees from active employees so that I could see if issues were eliminated when employees were terminated. I understand this could affect anonymity.
- Quantum Workplace is an overall really simple and easy product to use that is easy to read. I do not have any cons to say about their surveys.
I have used survey tools previously that do not allow the search of comments, making it difficult to find comments you have read previously. I have also used survey systems that are very complex due to the amount of customization included. Quantum Workplace is easy to use and straightforward, which is what I am looking for as an HR team of one.
If you are looking for ways to increase retention with honest and thorough feedback, then Quantum Workplace is a great tool. It is also easy and quick to use, with automated reminders for small HR teams that might not have much time to spend on engagement surveys.
We are a newer and smaller company, so we have only used Quantum Workplace for two years. So far, there have not been many changes. I would love to see what will be implemented over time, and I can only hope that it will remain simplistic and easy to use.
Quantum Workplace is great for small to medium organizations with HR or leadership that is looking for an easy way to gather engagement and culture feedback from their employees.
Quantum Workplace might not be a good fit for companies that are looking for highly custom reporting dashboards.
Quantum Workplace would not be a good fit for small-sized companies with budget constraints. Also note that they do not offer a free trial of their products, so it won’t be suitable for companies that like to take their sweet time before implementing a new product.
Quantum Workplace is used by over 10,000 companies, including Dentsply Sirona, Panera Bread, Fossil Group, DSW, BKD, and Getty Images.
- Employee engagement surveys: This type of survey is comprehensive and most companies use this feature for annual reviews and to get an overall idea about how employees feel about the company culture.
- Pulse surveys: This feature helps you launch a survey in just a few minutes and is useful for times when you need to get employee feedback on a specific topic under a time crunch.
- Automated surveys: Also known as employee lifecycle surveys, this feature allows your team to automatically collect surveys from employees during different stages of their employee lifecycle. It then automatically syncs up with your HRIS.
- Goal setting and tracking: You can create individual goals, team goals, or even goals with multi-metric OKRs that will seamlessly align with each other to help you see the big picture. The goal setting feature also allows you to track your progress and celebrate milestones in fun and interactive ways.
- 1-on-1s: The 1-on-1s between managers and employees can be used for any type of conversation ranging from performance reviews to weekly check-ins. You can also use templates to guide the conversation and automate 1-on-1 cycles to foster communication. Some users, however, have expressed their annoyance when it comes to canceling or rescheduling 1-on-1s.
- Public recognition: You can publicly recognize your employees in a variety of ways with Quantum Workplace – give and view recognition in a company-wide social news feed, give different value badges to your employees, like/comment/react with gifs to recognition posts.
- Employee feedback: Quantum Workplace’s feedback tool lets employees give as well as request feedback in real-time. You can make use of pre-built feedback templates to guide you.
- Talent review: Every 90 days, managers spend 3-5 minutes per employee to answer talent review questions after which, Quantum Workplace groups employees in four different categories based on performance and growth. It then gives you pointers and ideas for coaching different category employees in a manner that would help them and your company the most.
- Analytics: With the help of the analytics tool, you can see visual trends and indicators for your company and use it for future planning. Some examples include identifying turnover risk, analyzing survey comments, and seeing the performance data for many employees at once.
- Succession planning: This feature helps you identify top performers that are likely to become successors for your company’s critical roles. You can learn about an employee’s successor readiness, promote growth for successors, and even align your succession plan with your inclusion and diversity goals.
From HRIS to communication tools, Quantum Workplace lets you integrate with many third-party applications such as Slack, ADP, Namely, BambooHR, Outlook, and Workday. What’s worth mentioning is that if you can’t find the application you need on Quantum Workplace’s list of integrations, you could ask them to build a new integration from scratch.
Pricing is not disclosed upfront but you can get it after booking a demo.
Quantum Workplace is best suited for mid-sized and large enterprises who have greater needs for engagement.
The implementation process for Quantum Workplace is fairly easy and straightforward. Patricia D, a Human Resources Director for a mid-sized company said, “We previously worked with a direct competitor of Quantum for 3 years. During that time, we had an onboarding call and then no follow-up. We switched to Quantum this year and the difference has been night and day. We have an assigned team - not an implementation team - an ongoing team that provides dedicated support”.
Initially, you’ll need to set up your users, HRIS, and SSO. Although there are video walkthroughs to guide you every step of the way, you’ll also have a Customer Success Manager assigned to you for each stage of implementation.
Assuming there is an existing HRIS you need to integrate, the implementation process will take you about 3 to 6 weeks.
When you buy Quantum Workplace, you’re assigned a Customer Success Manager to support you with each phase of your implementation. It starts with a detailed Implementation Kickoff Meeting followed by weekly implementation tasks. Even after you’re well-acquainted with the software, their support team stays in touch with you and actively seeks ways to enhance your user experience.
Founded in 2002 by Greg Harris, Quantum Workplace, formerly known as Quantum Market Research pioneered some of the earliest employee engagement and performance software. Their mission is to make work better every day. Given the number of specific praises we’ve heard from HR managers and business owners about their customer support, we’re positive that they’re quite successful in living up to their mission.
Over the 20 years, they’ve added many feathers to their cap. Within just three years of starting out in Omaha, their contest ‘Best Places to Work’ spread out to 41 cities. By 2008, they became the largest benchmark database for employee engagement in North America. In 2015, they opened another office in Denver and three years later in 2018, they got funded by a private equity company, McCarthy Capital.
The past few years have been fueled by a lot of growth for Quantum Workplace; they crossed their 100th employee milestone, added new teams, and secured investment from another private equity firm, LLR Partners.
Company HQ
Omaha, Nebraska, United States
Number of Employees
130+
Year Founded
2002
Amount Raised
Undisclosed amount from private equity companies
FAQ
Is Quantum Workplace an all-in-one HR Software?
No. Quantum Workplace has software for employee engagement, performance management, and people analytics. It does, however, integrate with many HRMS.
What is the price of Quantum Software?
Quantum Software has not listed any pricing on their official website. To get a price, you will have to book a demo and contact them personally.
Are Quantum Workplace surveys anonymous?
In a way, yes. Each employee is given a unique link to participate in the survey only once and no one in the organization can see the responses of a specific survey taker. So, even though an employee doesn’t take a survey anonymously, their responses are kept completely confidential.
