Smartsheet Expert Review, Pricing, Alternatives - 2022

Huda Idris
Technical writer, HR software advisor, and marketing strategist
May 16, 2022
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Smartsheet Versus the competition

Smartsheet is highly customizable; from processes and workflows to apps, companies can tailor Smartsheet to fit their unique needs.

Pros
Cons

Smartsheet Review

Smartsheet is a customizable platform that goes beyond project management. Besides the usual capabilities of task management, team collaboration, and communication, Smartsheet also features content management, resource management, and digital asset management. If that's not enough, Smartsheet allows users to build apps that accomplish different processes without writing a single line of code.

Who shouldn't buy Smartsheet

Smartsheet Customers

  • Netflix
  • Cisco
  • Lego
  • Domino's
  • Alaska Airlines

Smartsheet Stats

According to Smartsheet case studies:

  • Roche increased productivity by 40%.
  • McGraw Hill improved operational efficiency by 50%.
  • PayPal now has 100% visibility into end-to-end workstreams.

Smartsheet Key Features

  • Team collaboration
  • Workflow automation
  • Content management
  • Process management 
  • Secure request management
  • Data connections
  • Governance and administration
  • Intelligent workflows
  • Resource management
  • Digital asset management

Smartsheet Key Integrations

Smartsheet integrates with several third-party applications. These include Google, Microsoft, Adobe Creative Cloud, Slack, Okta, Salesforce, DocuSign, and more.

Smartsheet Pricing

Smartsheet has 3 pricing plans:

  • Individual: This plan costs $14 per month and is ideal for individuals who want to manage their work and collaborate with others in real time. 
  • Business: The Business plan comes with improved project, program, and process management, visibility into work status, and automated workflows. When billed annually, this plan costs $25 per user per month. Do note that a minimum purchase of 3 licenses is required to sign on. 
  • Enterprise: The Enterprise comes with a powerful no-code app builder and enhanced IT governance and administration. Contact Smartsheet's team for pricing.
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Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Smartsheet Implementation

Smartsheet is cloud based, which makes it easy to implement. To get started, head to Smartsheet's page and click the Try Smartsheet for free button at the top-right corner. This will take you to a page where you can create a trial account to test the platform's features and offerings.

Smartsheet Customer Success

Smartsheet has a help desk with self-serve articles for customers. Customers may also log a support ticket if they require further assistance.

About Smartsheet

Smartsheet Alternatives

Wrike was named a Forrester leader for a reason; their solution is robust and comprehensive enough to be used by large enterprises, and their pricing is reasonable enough for small and medium-sized businesses to use and derive value.
Teamwork is quite comprehensive in terms of features. It is also a scalable platform with offerings for teams of different sizes.
Trello is perhaps the easiest project management solution to use. It’s a board where you can create cards that represent different tasks or milestones, then move those cards around to different columns as needed via drag and drop. That’s pretty much it.
From the small stuff to the big picture, Asana organizes work so your team knows what to do, why it matters, and how to get it done.
Zoho is a provider of all sorts of business solutions that are affordable yet on par with the market’s leading offerings. Zoho Projects exemplifies this, being a feature-rich project management product that’s robust, intuitive, and budget friendly.
ClickUp is a very versatile productivity tool; it has got use cases for different teams, including marketing, design, tech, and sales.
Though Jira is primarily designed for software development teams, its kanban-based approach makes it flexible enough for other teams to plan and track different kinds of projects.
ProofHub has fixed pricing that stays the same no matter how many users you add. Their platform is also available in several languages, including English, French, Polish, Portuguese, Spanish, and German.
TeamGantt lets you take Gantt charts to the next level. The Gantt charts you build through it store all of your project’s important information in one place for easy and quick reference, including your team’s availability, files, and updates.
LiquidPlanner has intelligent features that predict potential problems and completion timeframes, automating a big part of how teams schedule, track, and manage collaborative work.
Basecamp can be used company-wide and not just by project managers and collaborators. Outside of project spaces, you can use Basecamp’s Company HQ feature to make announcements, store employee docs, or socialize around the Campfire.
Listed in our research about the Top Project Management Software
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