Paymo Reviews in 2023: Alternatives, Pricing, Reviews - SSR

Emmanuel Smith
Human capital management researcher

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Paymo Versus the Competition

Paymo features project management tools like Kanban board and Gantt chart that you would hardly find in any other time tracking software. In addition to that, you can store files up to 500GB in size on the platform which is not common to products in this category.

If you're ready to get a Paymo demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Ease of Use
Best For
Key Differentiator
Free Trial
  • Fully-featured time tracking plus a team collaboration system with in-depth reports.
  • Open API for custom integration solutions.
  • This product is available in 23 languages.
  • Integrations can feel limited compared to other vendors
  • Some users reported Paymo as having somewhat of a steep learning curve.

Paymo Review

Paymo is a versatile time tracker that functions majorly as a project management tool with a strong focus on time tracking and time management. A common theme with most of Paymo’s features is organization. Every feature works to put your tasks in one place for easy access and management. The task management feature, for example, provides a personal workspace where you can see exactly what tasks you should be working on, when, and in what order. It also organizes team tasks in a way that can be viewed and grouped by priority, due date, and project. 

Paymo has quite a lot of exceptional features and one of them is task commentary. Interestingly, you can assign as many team members on one task and they can leave their comments on it. Paymo’s mobile app also sends notifications to team members so they don’t miss out on critical information. 

In addition, project managers can also set what is called “dependencies” to let team members know that a certain task depends on the execution of another. Using color coding, managers can also set task priorities to be critical (red), high (yellow), normal (gray), and low (green). This helps guide team members to where their sense of urgency should be directed to.

Paymo for File Management 

Another stand-out paymo feature is their file management system. With this feature, users can attach and organize files in a central storage on the platform for each project. Team members can also comment of each file within the storage. Every one of Paymo’s price plans (except the free version) comes with a certain amount of storage capacity. This capacity can get up to 500GB.  

Paymo for Project Management 

With Paymo, you get particular project planning tools like kanban boards and Gantt charts. Kanban boards utilize cards, columns, work in progress limits (WIP), and swimlanes to help teams visualize workflows better. 

Their Gantt charts display tasks against time with visual representations, which can be helpful for managers to get a clearer picture of team performance, deadlines, and remaining work. The chart’s visual representation is usually in progress bars. As the work moves along, the progress bars move as well, until the tasks are complete. The chart also uses color coding to indicate whether there is an issue with any project. 

Managers can also set goals on paymo in the form of “milestones”. With this feature, a due date can be set as well as alerts to remind team members of the said date. Paymo also provides useful scheduling features. If, for example, you have a project that requires a number of different separate tasks for its completion, you can take advantage of Paymo’s critical path feature. This helps you determine the earliest and latest dates to start critical tasks so you can finish the project without delay. 

Paymo for Budget Management 

There are also financial management tools on Paymo to help employers manage resources. It is possible to set a project budget with the budgeting tool and also view the financial health of the project as the work goes on. Not only can you set the budget amount in money terms, you can also set an hour budget i.e the time it will take for you and your team to complete the project. 

Paymo provides more than five reports to help managers get a broad overview of everything concerning their teams, resources, and projects. The user report, for example, shows how many hours team members have logged within the project. The client overview report gives details about your client's activities such as unbilled account receivables, billed invoices, and pending invoices. 

These reports are displayed as pie and bar charts, and they are sharable to clients as a CSV file or a PDF. Paymo also makes it possible to get reports in real-time with the live reporting feature.

This time tracking software also has invoicing capabilities and they take it a step further. Not only can you automatically create and send invoices for the work you do, you can also send estimates ahead of time. 

Said estimates can be created by taking into account the project’s tasks, time estimates, and potential costs. Clients can also pay via payment platforms like Paypal, Stripe, and Square. All of which integrate well with Paymo. 

Paymo Customizations

Paymo gives users the flexibility to customize the platform however they want. Since the software is available in 23 languages, users can set any of them to be their preferred language of communication. It is also possible to customize the dashboard, menu, and add shortcuts to quickly access frequently-used sections within the app.

All these features can make it difficult to navigate through the app. It is not unusual to see potential users booking several demos to get a hang of the app before they commit. This is something you should have at the back of your mind if you feel Paymo would be the right solution for you.

Who shouldn't buy Paymo

Paymo Customers

Adidas, New York University, Accenture

Paymo: Time tracking + project management

Paymo Key Features

  • Scheduling Tools: With Paymo, you not only get team scheduling, you also get resource scheduling. This feature helps you calculate and allocate resources required to deliver a project. 
  • Project Management Tools: Paymo provides a bunch of  soup-to-nuts project templates and tools to help you see your projects through from start to finish. An example of such tools is the kanban board which is a visualization tool that allows you to optimize your workflows. 
  • File management: Paymo users can attach files to tasks, organize files within a central storage, leave comments on the files, and review the different versions of the file since its creation. It is kind of like an advanced Google Docs.

Paymo also offers: 

  • Invoicing and online payments 
  • Team management and collaboration 
  • Analytics and reporting 
  • Pomodoro tracker
  • Project budgeting and resource allocation

Paymo Key Integrations

Paymo integrates with Quickbooks, Xero, and Zapier.

Paymo Pricing

Paymo’s paid price plans come with a free 15-day trial period. You also get two months free if you bill annually. The plans are as follows:

  • Free: This plan is free for up to 10 users and it features simple tracking and reporting tools for small teams.
  • Small office: This plan costs $11.95 per user per month. You get more project management tools and 50 GB cloud storage with this plan. 
  • Business: This plan costs $18.79 per user per month. It is designed for larger teams and you get priority support should you request any assistance.
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Paymo is Best For

Paymo is best for growing project-based organizations and agencies. The free version provides all the necessary tools for small teams and as they grow, the two top tiers offer even more features to manage their larger teams.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
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$5 per person per month
$6.50 per person per month
$2 per person per month

How Has Paymo Changed Over Time?

Paymo Implementation

Paymo Customer Success

About Paymo

Paymo has been around for quite a while (since 2008) and it initially started as a time tracking/invoicing software. Co-founder Jan Lukacs was running an outsourcing agency at the time and he needed a tool that would give him precise information on how much time had been spent on each task and project. Together with UI/UX designer Andrei Gadoiu, he created Paymo to address this problem as he couldn’t find a similar tool in the market at the time.

Paymo started as an in-house application for Jan’s agency to track time in his outsourcing business. He later shared it with friends and fellow entrepreneurs. During this process he would market the product with the slogan “Wise tracking pays more”. It is from this reference that the name “Paymo” came into existence.

Although the software initially had basic task management features, the demand for a more robust work management platform grew. And since 2015, the Paymo team have been frequently adding more project management features. For example, they recently added a "full task view" feature which creates a task URL containing all the details related to the task.

As a next step you can visit the Paymo website or read our research on the .

As a next step you can visit the Paymo website or read our research on the .

Paymo Alternatives

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Company HQ
Oradea, Bihor, Romania
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Year Founded

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