11 Best HR Software Platforms in 2026: Reviewed & Compared
Our HR tech experts demoed dozens of HR software platforms and researched many more to find the best tools on the market. Find pricing info, screenshots, pros & cons, and more below.
The best human resources (HR) software helps you tackle a range of people-related processes, from talent acquisition (TA), leave management, and onboarding to employee benefits, payroll, time and attendance, predictive analytics, and workforce planning.
With such a broad scope, the HR software market is highly competitive. But finding the right platform for you shouldn’t be a nightmare.
In this guide, you’ll learn everything you need to know to make an informed decision. I’ll review the top platforms, plus discuss HR software features, costs, benefits, pitfalls, product demos, and implementation best practices.
To choose the best HR software, I met with vendors for product demos and asked tough questions based on user research statistics, expert feedback from HR thought leaders, and my own hands-on product testing. Plus, my 6+ years in HR managing payroll, benefits, compliance, and onboarding have given me keen insight into the features HR professionals actually need.
Because of HR software’s broad scope, I focused on all-in-one systems that handle core HR processes, like payroll, benefits, time-tracking, and document management, for businesses of various sizes. Some platforms that might not cover core functions but have unique use cases made it into my honorary mentions.
I evaluated more than 20 platforms and narrowed them down to my top 10, looking closely at each system’s scalability, integration, self-service functionality, compliance and security, and total cost.
- Scalability: I tested each HR software system’s capacity to handle rapidly growing teams by evaluating features such as single sign-on, enterprise system integration, batch processing, and HR automation.
- HR Software Integration: Each of my top picks integrates with other critical business platforms, such as payroll, accounting, talent management, or recruitment software, to ensure seamless data sharing.
- Reporting and Analytics: My top HR software picks feature robust reporting and analytics capabilities that deliver actionable insights into employee data and HR metrics, such as employee growth and retention.
- Employee Self-Service: I examined each HR system for the quality of its self-service functionality. These critical HR features empower employees to access and update their information, request time off, view pay stubs, and participate in performance management processes.
- Data Security: It is crucial that HR software vendors undergo regular audits, such as SOC 2 Type 2. In addition to verifying that these measures were in place to protect sensitive employee data, I reviewed each platform’s approach to compliance with relevant employment laws and data protection regulations.
- Total Cost of Ownership: It is important to understand the overall cost of implementing and maintaining an HR system, including licensing fees, customization, training, and ongoing support.
Finally, I combined the product scores submitted to our site by readers like you with the scores on third-party review sites to determine each vendor’s popularity, user, and overall ratings. These provide a snapshot of each platform’s capabilities for quick comparison.
For more about how expert SelectSoftware Reviews writers and I review HR software, check out How We Assess HR Tech.
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Deel
Deel HR offers a simple, effective HRIS for remote and international teams that need a way to compensate their employees, and a system for record-keeping.
PROS
- Offers a single system for paying employees and contractors in over 150 countries.
- Provides 100% in-house support from local country experts, with a first response time of just 1.25 minutes.
- Features APIs and native integrations with over 100 popular HR tools.
- Employee experience features such as 1:1's and pulse surveys.
- Excellent 24/7 customer service with fast onboarding (2-3 days) and local payroll experts in each jurisdiction.
- Seamless integration with platforms like QuickBooks, BambooHR, and Greenhouse, plus custom integration options.
- User-friendly, self-service features enable quick setup; identity verification often takes under 24 hours.
- Automated invoices simplify payments, provided they're in English.
CONS
- Not the best option for teams on a budget that don't hire internationally.
- Deel HR is relatively new and lacks many features found in BambooHR, Bob, and other established solutions.
- Key features like onboarding automation are add-ons, which may increase costs.
- Limited flexibility in modifying contracts or service agreements; changes often require an addendum.
- Invoices cannot be generated in languages other than English.
I added Deel HR to this page for their global focus and simplicity. The majority of their features are geared toward small and mid-market companies just entering the international space. Their core platform, Deel HR, serves as the hub for all of their HR processes, with the option to add global payroll functionality.
This is actually relatively new. In my previous Deel demos, they used separate interfaces to manage HR processes and EOR payroll, which made it a pain to toggle between the two. This was because Deel Hire's EOR came before their HR platform release, but as they continued to add more HR-focused features, the interface consolidated into a global HR & payroll hub.
Today, Deel still shines the brightest when it comes to managing a distributed team. Their new compensation module provides salary data from 150+ countries to create fair and competitive wage ranges for global employees. The IT module lets you send remote workers office equipment worldwide, including managing device returns and resets for offboarding. And they even offer unique support for contingent workforces, like more than 15 flexible payment options (including cryptocurrency).
All of this makes managing international teams significantly easier than piecing together multiple vendors. That said, Deel has room to grow to rival competitors like Rippling for process automation or Bob for employee experience. But they remain the ideal platform for global, smaller, and cost-conscious companies looking to establish or expand their international presence.
40,000+ companies, including Makerpad, Andela, and Brex.
Deel HR starts at $5 per month.
Best For
Deel HR is best for remote-first companies with global HR (and payroll) needs.
Deel is used daily by the HR team, as it integrates all the necessary tools into a single system. The team uses the recruiting platform along with the Deel Talent Network of recruiters. The global-first platform provides visibility into the entire worker lifecycle, allowing us to monitor employee trends across departments and levels of the company.
Recently, Deel released new modules, including a workforce planning module, which has been helpful for growing teams within the organization. This module has supported growth tracking through custom approval workflows.
- I like their AI-led ATS, which sets them apart from many competing systems.
- The Deel Talent Network is a valuable resource for finding recruiters and recruiting firms without signing additional contracts or sourcing them independently.
- Deel continues to evolve to meet user needs, and the system regularly alerts users to compliance changes. For example, there was an alert that the state of Hawaii will increase its minimum wage in 2028, allowing users to remain compliant with state laws.
The organization I worked for chose Deel for its global compliance capabilities. The company has employees across multiple countries, so it was important to find a platform that could help the team manage compliance from one country to another.
The key features that stand out beyond the global platform include their AI-led ATS and their talent network of pre-vetted recruiters. These tools helped streamline recruiting and compliance within one system. The platform has been in use for about one year.
- Deel is not an affordable option for many companies.
- For domestic-only companies, even though Deel offers strong services, it may not provide the best value.
- With frequent updates and new features, HR teams must dedicate time to learning and keeping up with system changes.
Its global compliance capabilities are a major differentiator from competitors, along with its AI-led ATS.
Before purchasing Deel, consider where your employees are located. If your workforce spans multiple countries, this may be a strong option. If your organization is primarily domestic, evaluate whether the cost aligns with the value provided. Deel is technology-focused, including AI-driven features, so teams that prefer simpler systems may find it overwhelming.
Deel frequently releases new modules, including the recent workforce planning module.
A global organization with employees in two or more countries can benefit from Deel.
Domestic-only companies do not need Deel.
Paylocity
Paylocity offers a wide range of modules for the entire employee lifecycle. Although it markets itself as supporting all business sizes, its strong focus on automation, customization, and compliance — plus a higher starting price, according to user reports — makes it a better fit for midsize companies with more than 300 employees.
PROS
- Highly rated mobile app scoring 4.8 on Apple App Store and 4.7 on Google Play, above most HR apps we've evaluated.
- On-demand pay is fully handled, with employees accessing earned wages early and Paylocity running the calculations and reporting itself.
- Built for complex U.S. payroll, with managed garnishment services and general ledger mapping included standard, often an add-on elsewhere.
- Paylocity’s customer support is highly rated for always being available to answer questions.
- Global payroll support for 100+ countries.
- Provides free and unlimited training modules on the website.
- Paylocity’s mobile app has a good UI and functionality
- The tool is easy to use for both employees and employers.
- Has 350+ pre-built integrations.
CONS
- Unintuitive interface, with some actions taking multiple clicks across modules and pop-ups; new users typically need training.
- Limited self-service configuration, with workflows like benefits enrollment requiring Paylocity's support team rather than self-service setup.
- Two separate systems for global payroll, requiring toggling between Paylocity and partner Blue Marble, adding time despite aggregated reporting.
- Undisclosed pricing.
- It doesn’t have a free trial or free plan.
- Support is available in English only.
- It isn’t the best solution for remote teams looking for a tool to manage payroll and benefits for their contractors.
Paylocity simplifies the management of employees, documents, and processes. One of the key strengths of their HR software is the ability to streamline information collection and task completion across various users and workspaces. Whether it's confirming employee addresses, collecting proof of certification, or managing employee onboarding, Paylocity makes it easy to automate and centralize these processes.
Midsize companies will appreciate Paylocity’s support for employee recruitment and retention. You can effectively manage your scaling workforce demands with an internal ATS that allows you to take bulk actions, such as mass text communications.
Their self-service and community modules also function as central hubs where employees can communicate and collaborate with coworkers, complete tasks, stay updated on company news, and access resources and pay stubs. I find this especially useful for wide-scale system adoption since employees don't need to be platform experts to access the information they need.
As for managers and HR professionals, they have full visibility into employee data at the position and seat level, can easily configure new positions, assign required skills and certifications, predict vacancies, and manage budget changes.
Paylocity also takes compliance seriously, with a dashboard that provides quick access to work authorizations, EEO and FLSA compliance data, and industry news. And if you need extra support, Paylocity's HR Edge service provides expert resources, including an account manager, to help you minimize risk and implement best practices.
Finally, you can use Paylocity's robust reporting and analytics capabilities to gain a deeper understanding of your workforce. With real-time, visualized data, you can monitor key metrics, identify trends, optimize your HR strategies, and drive business success.
Paylocity serves more than 41,000 companies, including the Lincoln Park Zoo, Scrub Daddy, and Buena Vista Business Services.
Although Paylocity does not disclose pricing, third-party sources indicate it ranges from $17 to $32 PEPM. Pricing depends on what modules you require from its HR, Finance, and IT suites.
Best For
Paylocity is best for medium-sized companies that need support managing their growing teams and complex pay processes.
We primarily used Paylocity to:
- Run payroll for salaried employees.
- Track time for non-exempt employees and merge timecards with payroll to process overtime payments.
- Create modules for annual employee training and track completion for compliance purposes.
- Allow employees to view benefit options and select their plans during open enrollment.
- Run reports to integrate information housed in Paylocity with talent, HR, and finance systems.
- Their customer service team was always accessible and helpful, allowing me to quickly talk to an expert to address any needs. This was especially valuable since I didn’t have other "superusers" on my team.
- I appreciated the variety of reports available to run and export, enabling us to develop Paylocity as the "source of truth" for employee data and integrate it with external databases and spreadsheets.
- I liked the ability to house asynchronous professional learning modules within the system. When training was only required for specific roles, we could assign it to select users; for universal training, we could make it a requirement for all.
My organization moved to Paylocity from ADP in 2018. I used it for four years as a manager, then began running payroll and supervising managers approving time and payroll for two years. Paylocity offered us the ability to run more sophisticated reporting, integrate HR functions, and manage employee training for an organization of 500 employees.
- Paylocity has a wide range of capabilities, but each section is designed slightly differently, making navigation between sections (e.g., time and labor to payroll) less intuitive.
- Although I could easily reach the support team, the representative assigned to our organization was not always available, so there was a lack of continuity in my interactions with someone who could help me build expertise.
- I became a more frequent and experienced Paylocity user about two years into our tenure with them, missing much of the initial onboarding. Due to staff turnover, some institutional knowledge was lost. Although their online user guides were helpful, it would have been beneficial to have a structured sequence of guides or an orientation tailored to different aspects of the platform to support ongoing learning.
Paylocity is excellent for large or rapidly scaling organizations. I appreciate the vast amount of information it can store and export and its versatility in being used across multiple departments, including talent, HR, finance, payroll, and development.
When considering Paylocity, think about the size of your organization, the price point (as it may be a more expensive option), and how you intend to use it, as there are many features to choose from.
Also, consider what other systems you use and whether you want to migrate functions like time tracking or learning into Paylocity, keep them separate, or integrate them.
Their support options have expanded to meet diverse user needs. You can call for support, email, use the community forum, or access user guides.
Paylocity is best suited for larger organizations seeking a scalable platform that can serve as a comprehensive solution for organizational needs.
Paylocity may not be ideal for small businesses or organizations with simpler needs for training, time tracking, and payroll.
HiBob
Bob is a global HR software platform that provides customizable features to streamline HR processes, including advanced functions such as compensation and workforce planning. But Bob particularly stands out for its focus on employee experience — from its funky, colorful interface reminiscent of 1970s disco, to employee recognition and interest groups that foster workplace connection. Bob is well-suited for most SMBs, but if your goal is to manage HR processes and improve platform adoption and engagement with employees, I recommend Bob. It's both fun to use and a powerful tool to manage people processes.
PROS
- U.S. and UK payroll support, processing payroll for both directly within Bob without a third-party integration.
- Intranet features letting teams post announcements, welcome new hires, and celebrate employee wins from Bob's homepage.
- HR ticketing that lets employees anonymously report issues and track case status.
- Predictive analytics using signals like tenure, team turnover, and career development to flag attrition risk before it happens.
- They have tons of modules, which makes them a real one-stop shop. Beyond Core HR, they have modules for most things People Ops-related.
- Bob is a fast-growing company and their product looks the part, as it has one of the sleekest-looking platforms in the HRMS space right now.
- Their payroll hub allows you to connect all your payroll systems, which works great if you want to pay people in multiple locations without switching providers.
CONS
- Limited customer service options, with support available only via chatbot and email.
- Undisclosed pricing, requiring a sales call for a custom quote.
- Customer support is only offered via a chatbot and email.
- As to implementation, several users commented that they felt there could be more attention via personal walkthroughs provided at the beginning. Many had to resort to reading documentation and watching videos or just figuring things out by themselves.
- Pricing is only custom and available upon request, so you can’t just sign up, pay, and start using the tool.
HiBob is an interesting contender in the HR software space. Its philosophy is to put the employee first, and you can see that in how easy its HR platform, Bob, is to use. For example, I can send "kudos" to staff directly from Bob's homepage. Bob’s default settings also let employees customize their public profiles to showcase their gender pronouns, hobbies, and "superpowers."
But one of my favorite features, which I haven't seen any other HR software system emulate, is the “Club View” function on organization charts. With it, I can sort employees by their hobbies or interests, making it easier to connect with like-minded peers. This is great for global or remote teams where direct engagement with coworkers is challenging.
Forward-thinking HR departments interested in improving employee experience will like Bob. It offers essential tools, including onboarding, time-tracking, payroll, time-off management, surveys, benefits administration, and performance management.
HiBob has more than 4,400 customers worldwide, including SmartRecruiters, Fiverr, and VaynerMedia.
Undisclosded.
Best For
Bob is best suited for SMBs prioritizing employee experience in their HRIS.
We use Bob everyday. It is an integral part of our business. The key workflows we use Bob for are hiring, onboarding, offboarding, internal mobility, employee engagement and assigning tasks.
As a startup company, I love the ability to automate my daily HR administrative tasks. I’m very impressed with the onboarding capabilities for both in office and remote hires. In addition, the ATS integration with Workable is great to streamline hiring.
We were introduced to HiBOB at an HR Technology convention. We were seeking software to automate our hiring workflow process. Bob allowed us to create customized workflows, and implement e-signature documents which drastically improved our onboarding process. Bob also was very useful in helping our HR team with our company reorganization.
It would be nice if Bob had its own ATS to eliminate the requirement for third-party software.
Bob is different from its competitors for several reasons. I find the user interface and experience to be more desirable than a few other platforms. Bob is easy to navigate and has the ability to customize my dashboard. Most importantly our new hires love the straightforward modern onboarding process.
The first thing people should look for is to determine if the tool aligns with your company needs and goals. People should also make sure the tool integrates with their existing tools i.e. ATS. The next feature to consider is the cost per employee. An ideal tool will offer reduced rates as your employee/user headcount increases.
Bob has evolved overtime to meet the new HR landscape and policies surrounding things such as the use of Ai. They continuously provide monthly newsletters with additional templates and tips for HR professionals. Bob also introduced a DEI dashboard.
Small to medium
Larger companies
BambooHR
BambooHR has been a go-to HR solution for small- and medium-sized businesses (SMBs) for years, with modules covering nearly every HR process — from hiring to payroll, benefits, time tracking, and performance management. BambooHR stands out to me for its plug-and-play HR workflows, pre-built reports, and easily navigable interface that requires little training.
PROS
- Flexible pricing, with volume and bundling discounts as needs grow, plus a 7-day free trial.
- Simple user interface, with a newer navigation side panel that speeds up training and improves adoption.
- Global support, with EOR services powered by Remote allowing hiring and payment in more than 90 countries without leaving BambooHR.
- Company branding, letting you update interface colors and logos to match your company's guidelines.
- Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs.
- Very simple and straightforward tool, easy to use.
CONS
- Limited support times, available only 6 AM to 6 PM MT, Monday through Friday.
- Critical functions reserved as add-ons, including U.S. payroll, benefits administration, and time-tracking.
- Reliance on partnerships, with HR compliance, EOR, and training handled through third-party integrations rather than native features.
- Payroll is only available for US-based employees
- Customer support is only offered during US business hours.
- Some modules like time tracking, performance management, and surveys are only available as add-ons.
BambooHR has made it to my shortlist for many years for its simple interface, modules that support the entire employee lifecycle, and easy-to-build HR workflows.
Aside from core HR functions like an applicant tracking system (ATS), leave management, employee records, and a company calendar, they also have performance management, benefits administration, and payroll available as add-ons. But what I particularly like about BambooHR is that it continues to innovate on these core HR functions while keeping its SMB user base in mind.
For example, within the last year, it underwent a major interface overhaul with the addition of a left-side navigation menu, similar to other HR platforms like Rippling and Gusto. This makes it even easier for new users to learn the platform as it mimics popular social media platforms — especially helpful if you struggle with platform adoption among your employees.
They also added a new AI assistant, EOR services, and compensation benchmarking in 2025. While I like the new AI assistant for quick access to data and policy insights with source citations, BambooHR's in-app HR benchmarks are particularly exciting and a novelty for small-business-focused HR platforms.
With them, I can compare compensation, turnover, and eNPS against peers by company size, industry, and location. This helps me make strategic decisions like addressing pay equity gaps or improving onboarding when turnover spikes, without relying on third-party sources like SHRM or the Bureau of Labor Statistics. Only ADP in my shortlist offers similar benchmarking capabilities.
But BambooHR does have its flaws. For one, its benchmarks are based on the anonymized data of its 34,000+ customers, a far cry from ADP's more than 1.1 million customers, making them less accurate overall.
For another, creating your own workflows, such as new hire onboarding, continues to use a guided walkthrough. This is perfect for HR software newbies but can be frustrating for companies that want more advanced customization, like initiating tasks through integrated apps like Slack. If you need that workflow configurability, look to Rippling or monday.com instead.
BambooHR has 34,000+ customers, including names like MasterClass, Bitcoin.com, and ZipRecruiter.
BambooHR offers three per-employee, per-month plans: Core ($10) for core HR features like employee records, hiring, time off tracking, and compliance tools; Pro ($17), which adds performance management and employee engagement features; and Elite ($25), which includes compensation management, advanced analytics, HR benchmarks, and premium services. Volume and nonprofit discounts are available.
BambooHR also offers add-ons such as Time Tracking, Payroll, and Benefits Administration (US only), as well as Employer of Record services via Remote. A 15% bundle discount applies to Payroll and Benefits Administration for US-based employees only.
Note: BambooHR’s 7-day free trial allows you to try everything in its Elite plan, plus its Benefits Administration add-on. If you’d like to see their time-tracking, payroll, and EOR add-ons in action, you can request a free demo.
Best For
BambooHR is best for US-based growing businesses..
I used BambooHR daily to manage different parts of the employee lifecycle. The workflows I relied on most were onboarding, where I could set up new hires with tasks and paperwork, and managing employee records, which improved accuracy and made information easy to find.
I also used it for performance reviews and to track time-off requests, which made it easier to stay organized. One of the most valuable features for me was the reporting and data tools.
I could quickly generate reports on headcount, turnover, and PTO balances, which gave leadership the insights they needed without spending hours in spreadsheets. This helped me identify trends in employee data and spot potential compliance issues early.
- BambooHR is very user-friendly and easy for both HR and employees to navigate.
- The onboarding workflows save a lot of time by automating tasks and paperwork for new hires.
- The reporting features make it simple to generate useful data and track HR metrics.
- Employee self-service tools allow staff to update their own information, reducing HR administrative work.
My organization chose BambooHR because we needed a more streamlined way to manage employee records, onboarding, and performance tracking. Before implementing it, our HR processes were very time-consuming, which made it hard to keep data accurate and accessible.
BambooHR solved that by giving us a central system where employees and managers could easily find what they needed. I have personally used it for about two years, and during that time I found it especially helpful for automating onboarding workflows and keeping employee information organized.
Overall, it made day-to-day HR administration much smoother and saved our team a lot of time.
- Reporting is useful but can feel limited when trying to build more complex reports; adding more customization and advanced filters would make the tool more powerful.
- The payroll integration is not as seamless as dedicated payroll platforms; it would be more efficient if it offered stronger built-in payroll functionality.
- Customer support response times can be inconsistent, especially during peak seasons; a real-time chat feature would help resolve issues more quickly.
BambooHR stands out from many competitors because of its clean, intuitive interface that makes it easy for both HR teams and employees to use. Compared to other systems I've used, it requires less training and onboarding, which improves adoption across the company.
It also offers strong onboarding workflows and employee self-service features that some competitors don't emphasize as much.
When buying an HR tool like BambooHR, the first thing to consider is ease of use for both HR teams and employees, since adoption depends heavily on user experience. It's also important to look at how well the system integrates with payroll, benefits, and other platforms you already use.
Make sure the tool can grow with your organization rather than needing to be replaced after a few years.
BambooHR has evolved by expanding beyond core HR functions like employee records and onboarding to include more features such as performance management, time tracking, and payroll.
Over time, they have also improved the user interface and added more automation to simplify day-to-day tasks for both HR and employees.
BambooHR is well-suited for small to mid-sized organizations that need an all-in-one HR platform without the complexity of larger enterprise systems.
BambooHR may not be the best fit for very large enterprises that need advanced customization, complex reporting, or deep global payroll integrations.
Rippling
Rippling is an all-in-one HR platform with an intuitive design and thoughtful UX that handles everything from onboarding to offboarding. It's long been on my shortlist simply for its powerful, no-code automation tools that let you streamline complex HR processes across multiple HR modules, such as payroll and performance management. It also offers EOR, professional employee organization (PEO), and HR services — all of which you can turn on or off as your business scales. This, along with its IT device and inventory management for remote teams, makes Rippling the strongest option if your business needs are rapidly evolving and you want to stay on one platform as you grow.
PROS
- Advanced reports and data visualizations, using Excel-like formulas to combine data from multiple HR modules in real time for a macro view of people operations.
- 600+ integrations, connecting Rippling to your existing tech stack and reducing the need to switch platforms.
- No-code automations and apps, letting you build workflows and tools that connect modules within and outside Rippling.
- Native, purpose-built features, with HR functionality built directly into the system rather than added through acquisitions or third-party partnerships.
- All-in-one platform for employee management + PEO services offered, and even a suite of other IT products
- With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
- Operates globally with any currency
- Workflow automation
- Analytics opportunities
- Provides a holistic view of company outflows—headcount costs included
CONS
- Minimal AI tools, with no AI assistant trained on company data yet, unlike competitors such as BambooHR, UKG, and ADP.
- Limited tech support, available only during business hours and without phone support.
- Lack of feature refinement, as rapid releases sometimes lead to buggy workflows, crashes, or freezing.
- Total buy-in to Rippling is essential
- Very SMB-oriented, in case you’re a larger company.
- New features tend to be buggy in ways that tech teams are not accustomed to fixing
Rippling is a popular human capital management (HCM) system that helps SMBs manage HR and IT processes in a single platform.
Rippling focuses heavily on automation tools to free HR teams from repetitive manual tasks, such as self-service onboarding and benefits enrollment. Using simple if-then statements, I can build surprisingly complex workflows, from adding non-discretionary bonuses to employee paychecks once they satisfy the necessary criteria to sending task reminders through Slack.
I even built my own workers' compensation (WC) injury workflow that sends WC tasks to an injured employee's direct manager when I enter an injury date in the employee’s profile.
While I have yet to test it, Rippling now offers tools to build your own internal app using Rippling data and automated workflows so that you can create even more individualized processes. The company also plans to release tools to make custom integrations for even more powerful data flow between applications.
This kind of customization, alongside support for increasingly complex HR needs such as global payroll, headcount planning, and employee travel management, makes Rippling the best option for fast-growing companies. All of Rippling's products operate on the same platform, meaning you retain access to your employee data regardless of whether you grow, shrink, add new locations, or acquire new ones.
Rippling serves more than 20,000 companies, including Blaze Pizza, Taskrabbit, Anthropic, and Forbes Advisor.
All customers must purchase Rippling’s base platform, Rippling Platform, which starts at $40 plus $8 PEPM. You can then add on modules from the following suites:
- HCM: HR modules including U.S. and global payroll, benefits administration, time and attendance, performance management, scheduling, chat, and recruiting.
- IT: IT modules including identity and access, device, and inventory management.
- Spend: Finance modules including corporate cards, bill pay, and expense management.
Best For
Rippling works best for fast-growing SMBs looking to leverage automated HR workflows in their HRIS.
We use Rippling daily as our all-in-one solution for managing the entire employee journey. Our key workflows begin with job postings and automated recruiting processes that streamline candidate management and communication throughout the hiring pipeline.
Once we identify suitable candidates, we use Rippling to extend offers, conduct I-9 verifications, and transition new hires through the onboarding process. For ongoing employee management, we rely on Rippling for semi-monthly payroll processing, annual open enrollment periods, and continuous management of benefit deductions.
When employees leave the company, we use Rippling's offboarding workflows to collect necessary information, ensure documentation is complete, and maintain compliance throughout the process.
- Rippling is an all-in-one platform that manages the entire employee journey, from interviewing to offboarding.
- It has direct integrations with Carta.
- It offers a seamless payroll process through its flexible benefits platform.
We adopted Rippling in 2021 as a small tech startup with fewer than 15 people, seeking a solution to manage essential HR functions without a dedicated HR or Finance team member. We needed software that could efficiently handle payroll, onboarding, and offboarding while ensuring compliance with local and federal laws and regulations.
Over the past three years, we have expanded our use of Rippling to include its recruiting platform and ASO services, which provide enhanced support for federal and state filings and reporting. Most recently, to integrate benefit deductions seamlessly into payroll, we appointed Rippling as our Broker of Record and began using its Flexible Benefits module.
- The support process can be overly complex and too dependent on AI.
- The Recruiting Module does not allow the exclusion of specific job boards, such as Indeed, which often results in a high-volume but low-quality applicant pool.
- Rippling’s step-by-step wizard makes it difficult to view entire processes, like employee offboarding, in one comprehensive view.
Rippling is a robust all-in-one platform that has consolidated services we previously outsourced. Before using Rippling, we managed separate vendors for applicant tracking and flexible benefits administration. Rippling has enabled us to bring all these functions together in a single, integrated system.
Companies should evaluate whether they prefer an all-in-one system or specialized tools that integrate throughout the employee lifecycle. It’s important to assess the team's capacity and willingness to learn and manage the platform. While Rippling is intuitive, it requires a time investment to fully leverage its features.
During our time with Rippling, we have seen enhancements to the recruiting platform, including improved resume screening and stronger communication automation.
Rippling has introduced customizable workflows and in-platform app customization options, allowing us to tailor the platform to our needs. Its expanded support and compliance features led us to adopt its ASO service in early 2025.
Rippling is ideal for companies seeking a strong, user-friendly, all-in-one HRIS solution. It provides value even for users without payroll or HR expertise due to its intuitive interface.
It suits small to mid-sized businesses and is especially beneficial for companies with remote teams or global employees, as it includes device management and global payroll features.
Rippling may not be well-suited for large companies or those needing extensive customization and support beyond what the platform offers. It is also not ideal for users who prefer to work with specialized vendors for different HR functions and are reluctant to adopt a bundled HRIS solution.
Gusto
Gusto's small-business-friendly interface makes it especially approachable for startups and new businesses. It features step-by-step workflows to build strong HR habits and complete process-heavy tasks, such as payroll and performance reviews. I'm particularly impressed by how Gusto keeps its small-business customer base in mind as its product offerings expand. Instead of being weighed down by additional features (something I think many vendors occasionally struggle with) Gusto keeps simplicity its guiding principle. This means features complement rather than complicate its existing interface, so you can navigate new modules like scheduling without much training — a huge win for ease of use.
PROS
- Affordable, transparent pricing, with contractor-only plans starting at $35 plus $6 per worker per month and the Simple plan at $49 plus $6 PEPM, undercut only by OnPay in this round-up.
- Gusto-brokered benefits, offering employee medical, dental, and vision insurance at no cost beyond premiums.
- Plug-and-play features, letting you complete processes like onboarding and payroll in a few clicks after guided implementation, without lengthy setup.
- The dashboard feature keeps tabs on compliance tasks
- The hiring and onboarding sequence is nicely streamlined between HR and the new hire
- Post-offer, pre-start tasks are made easy with integrations like CorpNet (state tax set up) Checkr (background checks)
- Easy payroll for U.S.-based W-2 folks, domestic, and international contractors
- Person-to-person phone support, email, and other customer service resources
- The business model is responsive to customer needs
CONS
- Limited customization options, with out-of-the-box workflows that require adjusting your processes to Gusto's rather than the reverse, and more complex needs often requiring third-party integrations.
- Basic reporting, covering standard payroll and workforce reports but lacking advanced analytics like data visualizations or cross-module comparisons.
- Gusto can support payments for international contractors, but not employees
- No native accounting feature to keep earning and spending under the same roof
- Analytics dashboard is simplistic
Gusto began as a payroll-focused platform for small businesses but has evolved into an all-in-one HR solution supporting benefits, recruiting, performance management, and compliance training. With EOR services through its Remote partnership and money management features like invoicing and bill pay, startups can run most of their business operations in one place.
The platform walks you through payroll setup, helps you register your business in various states, and provides in-app assistance to resolve government notices. Features like Gusto-brokered benefits, labor law poster compliance, a solopreneur subscription plan, tax credits, and a payroll line of credit give you the right level of support regardless of your company's size or structure — critical when you don't yet have resources for a dedicated HR employee.
That said, Gusto likely won't be your long-term platform if your business grows beyond 300 employees. The system lacks the automations, analytics, and configuration options needed for complex processes like candidate relationship management, succession planning, and multi-entity management. You'll eventually need to graduate to more robust platforms like Paylocity or Rippling. But for startups and new companies expecting limited growth, Gusto is a stellar option to consider.
Gusto services about 400,000 companies, mostly small, local businesses in the U.S. Examples include Rise Marketing, Little Fish Accounting, and Arklign Laboratories.
Gusto offers three primary tiers: Simple, Plus, and Premium:
- Simple: $49 plus $6 PEPM; includes single-state payroll, PTO management, and employee database.
- Plus: $80 plus $12 PEPM; includes everything in Simple plus multi-state payroll and time tracking.
- Premium: $180 plus $22 PEPM; includes everything in Plus, plus performance and compensation management and priority support.
It also offers additional Contractor Only, Solopreneur, and EOR plans:
- Contractor Only: $35 plus $6 PEPM.*
- Solopreneur: $49 plus $6 PEPM; includes S Corp compliance features.
- Gusto Global: $699 PEPM.**
Gusto offers a host of other add-ons and services, including global contractor payments, same-day pay, and workers’ compensation plans.
* New contractor-only plan customers pay a discount rate of $0 plus $6 PEPM for the first 6 months.
Best For
Gusto is best for startups and new businesses with limited growth plans.
We process payroll semi-monthly, so we use Gusto at least 24 times a year. Occasionally, I log in to update benefits information, such as 401k contributions. It's convenient to store employee documents digitally, eliminating the need for paper files. Gusto is set up to automatically calculate and deduct 401k contributions, including our 25% match up to the maximum. Additionally, it automatically transfers these funds directly to our provider, so I don't have to worry about making separate payments.
The interface is user-friendly. Benefits deductions are seamlessly integrated with payroll processing. I appreciate how support tickets are efficiently tracked within Gusto.
Our small business needed a cost-effective payroll solution, and Gusto provided an affordable option. We've been using it for just under a year to manage payroll for our two employees. We also needed a solution for direct 401k deductions from our payroll, which has allowed us to save on taxes with pre-tax deductions.
I am not pleased that the support team seems to be outsourced outside of the USA, which occasionally makes me question the accuracy of the information provided. Also, I wish I didn't have to use one of their partners to integrate our 401k plan.
Gusto's interface is superior to many competitors with its ease of use and straightforward setup. It intuitively understands my needs without requiring setup in multiple areas to achieve the desired functionality.
Gusto might not be ideal for larger companies. It can be challenging to manage frequent payroll changes due to the platform's complexity in this area.
Since I am relatively new to using Gusto, I am not familiar with its historical changes or updates.
Gusto is very well-suited for small businesses with fewer than 20 employees.
Companies with more than 50 employees or those with frequent payroll changes may find Gusto less accommodating.
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Netchex
Netchex combines core HR, payroll, time and attendance, performance management, reporting, and employee self-service in one platform. The system's emphasis on mobile accessibility and payroll-integrated processes further strengthens its value proposition for domestic firms managing distributed, hourly staffing models.
PROS
- Mobile-first employee tools make self-service practical for deskless workers.
- Payroll workflows surface time, PTO, approvals, and employee changes in one place.
- Custom and natural-language reporting can turn HR questions into usable data quickly.
- AskHR AI can answer policy questions and take actions such as submitting PTO requests.
- Performance management includes goals, reviews, one-on-ones, and AI coaching.
- Grows with your team: With Netchex, it’s very easy to opt for a new plan and keep all your data in the same place even if you outgrow your current pricing plan. Other vendors require a switch to a new service in that kind of event.
- Dedicated support team: Netchex are note-worthy for their award-winning and often lauded customer service. It’s all US-based and provided in real-time through email, live chat, and phone calls.
- Pre-payroll reports: Allows for critical error checks before submission.
- Flexible payroll grid: Easy to make changes or correct errors on the fly.
- Versatile payment options: Includes paper checks, direct deposit, and pay cards.
CONS
- HR functionality appears closely organized around payroll workflows rather than an HR-first architecture.
- The platform is primarily designed for U.S. hourly and salaried workforces, limiting its usefulness for global teams.
- Some of the most ambitious AI capabilities, including Mesh Teammates, were presented as early-stage technology rather than mature functionality.
- The breadth of payroll and HR functionality may be more than smaller teams need.
- Requirement of payroll: Users must use the payroll module to access other functionalities, so it wouldn’t work as stand-alone HR software.
- No free trial: Potential users can't test the software without committing to a purchase. The demo with a sales rep is the closest thing.
Netchex takes a noticeably payroll-centered approach to HR. During our demo, the vendor started with payroll and showed how their "On Screen Payroll" consolidates timecard issues, PTO requests, approvals, new-hire paperwork, employee changes, and other items that can affect payroll. That architecture makes sense for employers where HR administration ultimately feeds payroll, particularly multi-location businesses with hourly and deskless workers.
The mobile experience offered is well-crafted. We like how it enables employees to correct missed punches, receive notifications, request PTO, access pay information, and interact with HR tools without needing to sit at a computer. The platform also offers self-service for profiles and documents, digital acknowledgments, policy access, and an AI-powered AskHR assistant that uses company documents and employee-specific platform data to answer questions. From our testing, the assistant could answer a PTO-balance question and submit a vacation request rather than simply returning information.
Reporting is equally good. Netchex provides customizable reports, historical views of employee data, natural-language report generation, and pre-built analytics for areas such as turnover and overtime. We liked that users can ask a question in plain English and receive the requested output, rather than having to build a report from scratch.
One particularly interesting development recently is Mesh AI HR Teammates, which Netchex positions as AI agents that can monitor workflows, surface issues, answer questions, and eventually take actions on behalf of administrators and employees. The preview included Penny for payroll and time, Atlas for people operations, Nova for analytics, Sentinel for compliance, and Milo for employee assistance. However, during our demo, the Mesh functionality was described as being in an early beta stage, with the first live customer rollout targeted for the first half of 2027. We would therefore treat this as an important roadmap development rather than a reason to buy Netchex based on functionality available today.
The main drawback is the product's orientation. Netchex has a comprehensive suite of HR capabilities, including employee records, document management, compliance, certifications, compensation benchmarking, performance management, and self-service. However, our experience with the product made clear that payroll remains the center of gravity, which is a distinction from HR-first platforms. We also wouldn't recommend Netchex for organizations that need robust global HR capabilities, as the platform is built around U.S. workforces.
7,500+ organizations, including Xpressdocs, BK Corrosion, Regal Hospitality, and The Colony ER Hospital.
Quote-based, per-employee-per-month pricing model.
Best For
Netchex is best suited to U.S.-based, multi-location employers with hourly or deskless workers that want their HRIS connected to payroll and workforce administration.
MHR People First
MHR's People First tackles the biggest problem with HR software: nobody logs in unless they have to. The default landing page is a LinkedIn-style social feed with posts, peer recognition, polls, communities, and policy management, giving employees a reason to open the platform daily. Underneath sits a solid core HR system with employee profiles, self-service, org charts, audit trails, and reporting, with optional modules for learning, performance, recruitment, and more.
PROS
- Social engagement layer (recognition, polls, communities, policy distribution) turns the HR system into a daily-use platform, not a payslip viewer.
- Employee self-service covers address changes, benefits info, terms of employment, and bank details with sensitive fields hidden behind privacy clicks.
- WCAG 2.2 compliant with ongoing accessibility testing through UX teams and local charities.
- Modular architecture lets you start with core HR and add learning, performance, or recruitment only when ready.
- US compliance covers FMLA, ADA, COBRA, HIPAA, I-9, and E-Verify.
- Modular architecture lets you start with core HRM (profiles, org chart, audit, insights) and add only the modules you need.
- AI-powered performance check-ins suggest talking points based on prior conversations and department-level sentiment analysis.
- Includes a 90,000-course learning library alongside a full LXP with SCORM support and CPD credit tracking.
- WCAG 2.2 compliant, with ongoing accessibility testing through UX teams and local charities.
- US compliance covers FMLA, ADA, COBRA, HIPAA, I-9, and E-Verify.
CONS
- No native payroll; MHR relies on third-party partners including ADP for the US market.
- Review footprint on G2 and Capterra is thin compared to BambooHR or Rippling, limiting peer validation for prospective buyers.
- MHR has been operating in the US for at least 18 months but is still expanding. State-specific support depth is worth discussing during a demo.
- The UI is functional and powerful but looks dated compared to newer HR platforms.
- No native payroll; MHR relies on third-party partners including ADP for the US market.
- Review footprint on G2 and Capterra is thin compared to incumbents like BambooHR or Rippling, so peer validation is limited.
- MHR has operated fully in the US for at least 18 months, but they are still in expansion. State-specific constraints may still exist for some teams and it’s worth discussing during a demo.
- The UI is functional and powerful, but looks dated compared to newer entrants in the HRMS space.
MHR has been building HR software since 1984, and People First is their cloud-native platform aimed at mid-market organizations of 100 to 2,000 employees. We demoed it with their solutions team and came away focused on one thing: the adoption angle.
Most HR software struggles with the same problem. You buy it, you roll it out, and employees only log in when they need a payslip or have to update their address. People First tries to break that cycle by making the landing page a social feed. Employees post updates, recognize colleagues with tags like "collaboration" or "leadership" that feed into dashboards, vote in polls, and join interest-based communities. MHR says this is the most-used feature on their own internal instance. Unlike BambooHR or Rippling, where engagement tools are secondary, People First makes social features the front door.
The core HR underneath is solid. Self-service lets employees manage personal info, view terms of employment, and access benefits, with sensitive fields hidden for privacy. Every action is fully audited. Background checks can run before a new hire's first day. The org chart is built in, saving teams from buying a separate tool.
Where it falls short: payroll is third-party only (they integrate with ADP in the US), the UI feels slightly behind tools like Rippling, and MHR's customer base still skews toward the UK despite genuine US investment (Atlanta office, FMLA/COBRA/HIPAA compliance). Still, for HR teams whose biggest challenge is getting employees to actually use the system, People First offers a genuinely different and considerable approach.
The Salvation Army, Revlon, LG, Skechers USA, The National Gallery, and Priory Healthcare.
MHR offers custom pricing based on organization size and module selection. Core HRM (engagement, profiles, org chart, audit, insights) is the required foundation. Additional modules for learning, performance, recruitment, absence management, and onboarding are priced individually.
MHR has operated since 1984. People First is their modern, cloud-native offering. Recent development has focused on AI across performance check-ins, recruitment matching, and content filtering, plus US market expansion with FMLA, COBRA, HIPAA, and I-9 compliance enhanced via actual presence in the country— an Atlanta office.
Best For
Mid-market organizations (100 to 2,000 employees) whose biggest HR software challenge is adoption, and who want a system employees will engage with beyond payslips.
UKG
If you need detailed people reports, quick access to critical data, and customizable dashboards, UKG's HR software is for you. I picked it for its exceptional platform and HR process customization capabilities. Beyond simply adding your company logo, you can customize which modules you access from its tabs, drag and drop widgets to create your own at-a-glance dashboards, and adjust permissions to collaborate across teams with shared views.
PROS
- Advanced search and filter tools, with global search pulling up saved reports or employee data across modules for quicker access.
- UKG Bryte AI assistant that produces reports, automates scheduling, and addresses pay errors within a natural conversation.
- Industry-specific add-ons, such as Roster Cloud for casino resorts or TeleStaff Cloud for public safety staffing, to meet specialized needs.
- Super robust product, packing years of experience with HCM and Workforce Management technology
- Since they offer UKG Pro for HRMS and UKG Ready for workforce management, you could arrive at a combination of products that suits many of your HR needs from the same set of tools.
CONS
- Steep learning curve, often requiring multiple training sessions to ensure widespread, effective use.
- Expensive, with modular pricing that may be too costly for small teams.
- Long implementation, with setup often taking several months when migrating to UKG.
- Compared to newer tools, UKG Pro and UKG Ready tend to miss a unique selling point or a specific focus on a certain type of business. While they work great for bigger companies in all sorts of industries, very niche operations might have a hard time adapting to the tool.
- Similarly, UKG offers many solutions under one umbrella, so it's not the best fit if you're looking for only a handful of specific use cases.
UKG is the result of a merger between Ultimate Software and Kronos Incorporated. It offers two HR technology solutions: UKG Pro and UKG Ready. Here, I focus on UKG Ready, which is geared toward growing midsize businesses.
UKG is best for process-heavy HR teams that want the ability to personalize how they get HR work done. UKG accommodates different working styles by enabling complex processes that other HR platforms with predetermined workflows cannot support, such as accident reporting or succession plans. This adaptability, coupled with the reliable support from the UKG Community, is the characteristic that impressed me the most.
Speaking of, the UKG Community feature offers a massive repository of information and insights drawn from the questions and answers of other users. It also allows users to seek assistance and interact with other current platform users— extremely handy when you want to learn new capabilities or troubleshoot issues without contacting customer support.
Admin users will appreciate the fine-grained control over user access, which strengthens data security through permissions for different individuals and user groups.
Yet UKG’s high configurability and option-saturated screens make it challenging to set up properly, especially if you're migrating data and workflows to the platform. I don't recommend UKG as your first HR software solution, as new users will find it exceedingly complex. But if you're growing and need varying workflows and data reports to support multiple entities, locations, or worker types, UKG is a great option.
UKG has more than 80,000 customers, including MGM Grand, Belle Tire, and The Salvation Army.
Custom.
Best For
UKG is best for companies with 50+ employees and often complex HR needs that require a highly customizable HR system.
My department uses several of the UKG Modules. Starting with employee onboarding, all of our new team members go through online onboarding. With a large hourly workforce, we use the employee timekeeping system, which feeds to HRIS and payroll. We also use Benefits Prime for benefits enrollment. This past year, we used Employee Voice/Perception for our annual engagement survey, and we use the LMS for deploying training to our 1300+ employees.
UKG is ideal for complex organizations with multiple entities; payroll can be done with the click of a button. UKG is also optimal for organizations with complicated reporting structures, including dual reporting and multi-location reporting. Lastly, UKG is investing heavily in connecting all of their systems to create a seamless user experience.
My organization selected UKG as our HCM when comparing it against all mid-market products on the market. As a rapidly growing company via acquisition, our primary reason for selecting UKG was that we needed an HCM that allowed us to set up new component companies, new states, and new PTO and benefits plans independently without having to engage a UKG consultant.
The enterprise version of the UKG product allows us the flexibility to move as quickly as our business development team welcomes new partners into the fold. My team of HRIS and payroll experts leads the majority of the setup. We also selected UKG due to its focus on R&D and staying ahead of industry trends. With their robust network of partners, even if they aren't able to accommodate our needs directly, they have prebuilt integrations with many of the best boutique HR applications.
Three years after selecting them, I continue to be pleased with how our implementation and ongoing build-out of the system has gone.
As with all large organizations, getting in touch with customer service can be challenging, i.e., getting issues to the right department to be solved. Second, I wish that UKG Talk was fully integrated with UKG Pro so that our employees would have one interface. Third, I wish the text message functionality was more versatile.
UKG can handle complexity better than most of the other systems that I have used. The only platform that would compare would be Workday, but that's materially more expensive than UKG.
When making this investment, leaders should consider the size and complexity of their organization and have a good handle on all of their system requirements. Knowing how the company will grow or shrink is also important in determining whether UKG is the right price point for the company's trajectory.
For the three years that my team has used UKG, we have seen them invest in several areas. First, they are working to connect disparate modules on the backend to ease the user experience. Second, they have launched new systems in response to generational changes in the workplace. Third, in response to customer feedback, they have overhauled their approach to account management and customer care.
UKG is best for US-based companies with a minimum of 500 employees.
UKG likely would not be the best fit for a large global organization.
ADP
If you're growing and need flexible support for unique business cases, ADP's Workforce Now HR software is a worthy consideration. It offers the largest selection of native solutions to handle the evolving needs of midsize businesses, including global payroll in more than 140 countries, benchmarks for strategic workforce planning, and even business advisory services. ADP also has one of the largest integration libraries on the HR software market, allowing you to connect accounting, business intelligence, and collaboration tools for a centralized system to handle all your people processes as you grow.
PROS
- Enormous product library, spanning HRIS/HCM/HRMS, global payroll, data analytics, contractor management, and financial wellness tools from one vendor.
- Advanced reporting, with benchmarking data and AI-generated insights covering turnover and headcount planning.
- HR outsourcing, offering PEO or managed services for payroll and benefits until you're ready to bring them in-house.
- ADP Assist, an AI assistant for natural-language navigation, report creation, and payroll processing, plus automating repetitive tasks.
- Native, all-in-one technology suite for recruitment, payroll, and compliance.
- 17 RPO service centers in 14 countries and provide services in 42 different languages.
- Dedicated team of AIRS-certified recruiting professionals.
CONS
- Legacy system, built from acquired businesses and ongoing updates to older software, leaving some workflows dated compared to newer platforms.
- Requires customization and training, including walkthroughs with ADP experts and workflow setup.
- Hidden fees, varying by business size, number of monthly payrolls, and payroll tax and reporting needs.
- Technology options outside ADP’s dedicated HR tools are limited.
ADP is an HR software vendor with more than 75 years of experience in HR solutions. It has a significant foothold on the U.S. HR software market, processing payroll for more than 42 million Americans. This means that, even if you’ve never used ADP, you likely know somebody who has.
As ADP’s mid-market option, ADP Workforce Now (ADP WFN) provides a balance of both pre-built and configurable HR workflows. It especially shines in the payroll department, allowing me to tackle complex payroll cadences, like multiple pay schedules and off-cycle pay runs, from the same screen. It even supports fluctuating workweeks, certified payroll, and employees with multiple pay rates.
I like ADP WFN's interface from the employee perspective, especially its mobile app. The ability to complete preboarding tasks from your phone, including taking and uploading pictures of I-9 documents and voided checks for direct deposits, eliminates the extra step of transferring images during desktop onboarding; a huge time saver.
Despite this, after multiple walkthroughs, I still find the admin interface busy and unintuitive. There's a lot of scrolling to access various features, such as reports on its HR dashboard page. Starting the onboarding or termination workflows for an employee requires more than two clicks, unlike the one-click buttons in Rippling's navigation pane.
Most of this stems from legacy functionality that ADP continues to upgrade and modernize. Its 2025 interface makeover offers a more accessible design with prominent buttons and contrasting colors, plus it adds its AI copilot, ADP Assist. With it, I can complete HR tasks, like building a report, within a natural conversation — a win if you need scalable, advanced customizations while retaining the ease of use of platforms like BambooHR.
ADP WFN’s primary market is small- to midsize businesses, with customers such as Four Seasons, Logicalis, and Smoothie King.
ADP WFN doesn’t disclose its pricing. You’ll need to contact its sales team for a custom quote. The quote depends on several factors, including the frequency of your payroll (weekly, biweekly, semi-monthly), number of employees, worker types (employees, contractors), subscription tier, add-ons, and support level.
You can choose from the following subscription tiers and add-ons:
- Select: Payroll, tax, HR tools, ADP Assist, Voice of the Employee, onboarding, digital recordkeeping.
- Plus: Everything in Select and benefits administration.
- Premium: Everything in Plus and workforce management.
- Add-ons: Talent acquisition, performance management, compensation management, HR assist, enhanced analytics, and learning management.
Best For
ADP Workforce Now is best for organizations experiencing/aniticipating growth/scalability.
Paycor
Paycor is a robust mid-market HR software for leaders at U.S.-based companies who want to save their teams time during payroll processing. In particular, their pay grid interface is great if you're looking for a more hands-on payroll experience that allows you to complete it faster (sometimes in just three clicks) and manage pay runs for multiple locations or pay schedules in one place.
PROS
- Payroll services covering check stuffing and delivery, garnishment services, payroll auto-run, employee paycards, and on-demand pay, useful for companies with frontline teams.
- Financial wellness tools giving employees earned wage access, budgeting tools, and financial learning and counseling to support better spending and saving habits.
- Frontline worker support through advanced time tracking (geofencing, on-premise time clocks, group punching), scheduling, and integrated workers' compensation.
- Paycor payroll solution and mobile app are both straightforward to use.
- Intuitive self-service employee portal.
- Offers multiple modules for small businesses and custom plans for teams with 50-1000 employees.
- Unlimited payrolls.
- Offers discounts frequently. Though not listed on their site, a free trial is available to those who contact the support team directly.
- On-demand pay is available for all plans.
- With the acquisition of the people development platform Verb, it has improved its employee learning experience.
CONS
- Core HR processes sold as add-ons, requiring extra payment for benefits administration, time-tracking, and scheduling.
- Legacy interface that feels dated compared to newer products, with non-payroll modules requiring more training to use effectively.
- Expensive for small teams, with the Basic plan starting higher than comparable solutions like Gusto or OnPay.
- Undisclosed pricing.
- Customer support is reported to be slow at times.
- It is not a good fit for teams with 1000+ employees or those requiring advanced customization to meet their unique requirements.
Paycor ticks all the boxes for the features we look for in HR software. The employee self-service portal is excellent; it makes tasks like reviewing or signing contracts or choosing benefits straightforward. Admin users are automatically informed about any updates to sensitive employee information.
While Paycor didn’t invent the wheel by offering mobile apps, their platform is well-built and well-liked. They make it easy to access payroll, time, attendance, and other HR features on the go.
Though large enterprises can use Paycor, its platform is best suited for SMBs to use alongside other core HR tools as they grow. Paycor offers multiple plans for companies with fewer than 50 employees, so whether you only need a payroll solution or a full HR suite, Paycor is a flexible option.
One of Paycor’s top features is its pay grid for payroll processing, which I found one of the easiest and most customizable, even compared to payroll-forward vendors like ADP and Paylocity.
True, it looks much like a fancier Excel spreadsheet, but I can get a macro view of payroll costs, along with in-app warnings, such as net pay shortfalls, to reduce the risk of errors. I can also see upcoming pay runs months in advance and make changes ahead of time, like entering year-end discretionary bonuses for the last payroll, so I don't forget them.
Despite this, Paycor’s HR modules outside of payroll lack the finesse of more modern alternatives like Rippling — mainly because Paycor adds these capabilities after company acquisitions. For example, Paycor Paths, their leadership development module, comes from their acquisition of the behavioral microlearning platform, Verb.
As a result, modules tend to have an inconsistent interface. Their performance management module, for example, is completely separate from the rest of its platform, with a new navigation panel and design compared to its payroll, benefits, and time-tracking modules. Not only does this create a disjointed experience, but it makes it harder to quickly find the information I need when moving between HR tasks.
Paycor has nearly 800,000 customers, including Wendy’s, Detroit Zoo, and the Cincinnati Bengals.
Paycor does not disclose its pricing, so you must contact its sales team for a quote. It offers two product tiers: one for small businesses with 50 or fewer employees and one for companies with 50–1000+ employees.
Within the small business product tier, you can choose from 4 subscription plans outlined below. Although not currently listed on its site, Paycor’s starter plan, Basic, used to cost $99 + $6 PEPM to give you an idea of costs.*
- Basic: Basic multi-state payroll and tax compliance.*
- Essential: Everything in Basic plus reporting, analytics, onboarding, PTO management, and basic recruiting.
- COR: Everything in Essential plus HR support center, 1:1 HR guidance, and expense management.
- Complete + ASO: Everything in COR plus advanced analytics, 401(k) plan administration, employee assistance program (EAP), and dedicated HR partner.
- Add-ons: Workers’ compensation, time and scheduling, benefits administration, and advanced recruiting.
* New Basic, Essential, Cor, and Complete + ASO plan customers get 50% off for the first 6 months.
The payroll titan Paychex has now acquired Paycor. Paycor's platform and services haven't changed as of this writing, but Paychex plans to expand its service offerings for Paycor customers.
Best For
Paycor is best for payroll management at U.S. companies with up to 1,000 employees.
I use Paycor on a very regular basis, engaging with it multiple times each week for ongoing payroll and HR needs. I rely on it for full-cycle payroll processing, including reviewing time, validating earnings and deductions, and finalizing payroll for both the hospitality company I supported and my current manufacturing company.
For my current manufacturing employer, I also use Paycor heavily for benefits administration, including managing EDI file feeds to carriers, handling enrollments, and maintaining accurate eligibility data.
I work extensively in employee self-service and manager self-service workflows, supporting tasks like onboarding, updating personal information, and accessing pay and benefits information.
I also use Paycor for compliance and reporting workflows such as generating and reviewing 1095 forms, W-2 reporting, and other standard HR and payroll-related reports.
There is nothing I like. I would implement a different system if given the choice, and the company only moved to it in 2024.
One client chose Paycor because they wanted a more user-friendly and scalable solution than Paychex for our custom automation manufacturing company. The leadership team specifically wanted a system that was easier for employees and managers to navigate and that could support us as we grew.
Another company our leaders knew had successfully used Paycor when they were a smaller organization, which helped build confidence in the decision. A key benefit we've seen is streamlined, more accurate payroll along with integrated HR modules that reduce manual work and support compliance for both manufacturing and hospitality environments.
I personally used Paycor for about five months in a hospitality company for payroll and basic HR, and I have now used it for roughly 1.5 years in the manufacturing company across all modules, including payroll, HR, time, and workforce management.
Customer service is extremely poor, as it is difficult to reach a live person and, when you do, they tend to read from scripts rather than provide knowledgeable, strong support.
The system is unreliable because saved changes do not consistently stick, and updates are sometimes made without permission or notification.
Time and attendance and benefits administration are not truly live or two-way integrated, which creates delays, extra reconciliation work, and a higher risk of errors in payroll and employee records.
I have used numerous other systems, including Paychex, who purchased them, and they are all better by far in service, technology, reporting, cost, and reliability.
Consider whether you want accessible customer service when you need it. Think about whether you want a dedicated support team that gets to know your company. Make sure you can trust the system to be stable and reliable.
Paycor has not improved in 17 years.
Paycor is not a good fit for any organization.
All organizations should avoid Paycor. I have used it at both small and medium-sized companies with the same results.
OnPay
OnPay is the most affordable platform on our shortlist, with a one-size-fits-all pricing model and no additional implementation or data migration fees. Their $49 + $6 PEPM price even includes multi-state payroll support, which rivals Gusto’s starter subscription plan. I also like that OnPay focuses primarily on small-business HR needs, providing federal, state, and local tax compliance, along with simple reports and an internal human resources information system (HRIS) for managing performance reviews, employee rosters, and internal communications.
PROS
- Small business HR tools included in the base price, covering e-signature, customizable offer letters, I-9 and W-4 forms, legal templates, and multi-state payroll.
- Specialized industry payroll support, handling unique needs like nonprofit tax exemptions and clergy tax exemptions for religious organizations.
- Support for multiple worker types, paying employees and contractors, remote or on-site, within the same payroll run.
- Free tax form handling for W-2 employees and 1099 contractors.
- Some HR services included within the plan at no additional cost.
- 30-day free trial available (starts after OnPay verification).
- Well-developed online help resources.
CONS
- No native accounting or time-tracking, requiring integration with platforms like QuickBooks Online, Xero, When I Work, or Deputy.
- Limited scalability, with a fixed feature set that may require migrating to a new platform for needs like paying international employees or contractors.
- Lacks advanced HR tools, with no AI assistants, automated payroll, or configurable reports, meaning more manual entry or third-party apps for complex processes.
- Poor functioned employee mobile app.
- Requires payment four days before payday for direct deposit.
- Doesn’t support automatic payroll.
- Customer support sometimes hard to reach.
OnPay is an excellent first-time HR software system for small businesses. It covers core HR processes, such as payroll and benefits, at simple, affordable pricing.
The standout features for me are its compensation and benefits management capabilities. You don't have to calculate state and federal taxes and withholdings; the platform will do it automatically in compliance with regulations.
I also didn’t encounter any issues during testing of OnPay’s payroll features. But even if I had, their tax accuracy guarantee means they’ll work with the tax agency and cover any penalties or fees to resolve the issue.
As for benefits tools, the platform is an excellent licensed health insurance broker and can help you select the right plans in all 50 states. I noticed some well-known names, such as Vestwell and Guideline, listed as OnPay's 401(k) providers if you need retirement benefits for your employees.
OnPay's HR features include e-signature, offer letter sending, customizable checklists, PTO management, and self-onboarding.. While this is a great pick for very small businesses, I wouldn’t recommend OnPay for companies with more than 100 employees. It will likely become too labor-intensive to maintain — even if they do market themselves as being able to manage more than 500 employees.
OnPay does not publicly disclose how many clients they have.
OnPay is best for small businesses that need affordable HR software.
Best For
OnPay is best for small businesses that need affordable HR software to handle essential HR, payroll, and benefits functions. It is especially helpful for agriculture businesses, churches, clergy, and nonprofits because of its special payroll services.
We use Onpay for all our payroll needs. We process payroll every two weeks and appreciate that they offer unlimited payroll runs. We manage both contracted and full-time workers, and Onpay makes handling both types simple. Tracking and completing payroll is easy, which has saved us significant time in managing payroll tasks. It has freed up a lot of time on our backend for more efficient time management.
The process of adding a new employee to the payroll system is straightforward and efficient. The system alerts are manageable and provide proactive notifications of any potential issues before payroll is finalized. Additionally, tax documents and year-end statements are mailed automatically without any extra fees, making it a hassle-free service.
We decided to switch to Onpay because it had a strong reputation. During our research, many recommendations pointed toward this system. Once we began learning it, we found it very easy to use. We appreciated that it offered a comprehensive package for all our payroll needs. A bonus was that it’s a cloud-based program with lifetime access, which is crucial for HR as we often need to access past records. Onpay is affordable and overall very user-friendly.
The manual check process can be time-consuming for companies that issue a lot of manual checks. Setting up 401(k) deductions can be confusing if there are unusual requests. Payroll education and support for new employees could be improved with better FAQs or online tutorials.
Onpay is very easy to navigate, and the cloud-based functionality adds extra convenience and security. I prefer cloud-based services as they offer better protection, especially in case of risks to your HRIS systems or databases.
Consider how many paychecks are processed each month and the total number of employees. Are your current processes streamlined, and how complex are your payroll deductions? It's also important to review how many errors typically occur during payroll runs and whether the tool can minimize those.
Onpay listens to user suggestions and continuously adapts to improve over time.
Onpay is ideal for medium-sized organizations with fewer than 1,000 employees.
Onpay may not be suitable for large organizations with many different paycheck types and pay periods.
Monday.com
Monday.com offers a versatile platform that can help HR teams elevate their processes. While it may not be your typical HR software, its customizable templates, helpful automation, built-in integrations, and collaboration features make it a valuable asset for optimizing all sorts of workflows and managing employees effectively.
PROS
- Monday.com offers a high degree of customization and automation, empowering HR teams to adapt the platform to their unique requirements.
- There are over 200 pre-made templates that can be used immediately for various processes, saving you time and effort.
- There’s a free plan for SMBs and startups that lets you access all existing templates, create up to 3 boards, and have unlimited documents.
- Free plan available, and affordable, scalable plans for small to midsize businesses
- Easy to learn and use
- Customizable dashboard
- Collaborative document creation with the ability to turn content in docs into tasks in projects with a few clicks
- Gamified progress tracking with visual celebrations for users
- Workflow automation for repetitive tasks
- Built-in communication tools reduce reliance on email
- Customized forms for in-house or client use that can be easily turned into projects
CONS
- It can take some time to learn and set up the Monday because it’s not your typical HR software but rather a versatile platform with multiple use cases, including HR.
- There currently aren’t any features for payroll or benefits administration.
- Users need to upgrade to the Standard plan to access integrations and automation features, which are key to getting the most out of the platform.
- 3+ users are required to get on any of the paid plans
- Limited storage on the Basic plan
- Could be too complex for simple project management needs
- No phone customer support
- Tracking different conversations can be difficult because of all the clutter
Though Monday.com isn’t your typical HR software with payroll processing and benefits admin features, their powerful and user-friendly platform can be adapted to various HR scenarios, thanks to its wide range of customizable templates and helpful automation. Whether it's managing the recruitment pipeline, onboarding new employees, conducting performance reviews, or tracking employee development, Monday.com gives you the flexibility to create workflows that fit your organization's unique processes. For those who don’t feel like creating things from scratch, there are several ready-to-use templates covering various aspects of employee management, from employee lifecycle packages and cross-company event planning to employee directories and time-off requests.
Another area where Monday.com differs from traditional HR software (but in a good way) is native project management. The platform's Kanban boards, Gantt charts, and calendar views facilitate seamless collaboration among team members and ensure that everyone is always on the same page, knowing who is responsible for what tasks and where each project stands. The customizable automations further streamline processes by automatically updating timelines, assigning tasks, sending notifications, and more.
We appreciate Monday.com’s emphasis on data visualization and reporting. Its customizable dashboards provide a high-level overview of HR pipelines and tasks, allowing you to quickly identify areas that require attention. You can also generate custom reports and analytics and share them with relevant stakeholders to make collaborative decisions.
If you’re an HR professional looking to streamline workflow management and enhance collaboration, we think Monday.com is worth checking. While it may not be a one-stop-shop for all HR functions, its flexibility, customization options, and user-friendly interface make it a valuable addition to any HR team's toolkit.
Monday.com’s customer list boasts big names like Lionsgate, Glossier, and Oxy.
Monday.com's free plan allows up to 2 users and 3 boards, while paid plans start at $9/month.
Best For
Monday.com HRIS is best for startups and small businesses due to its affordable pricing structure, which includes a free plan.
Monday.com became the central hub for all HR management. We built boards to manage the recruitment pipeline, onboarding, and automated workflows, making it easier to welcome new hires and get them up to speed quickly. We also created dedicated boards for performance reviews, tracking goals, and gathering employee feedback. With all this information in one place, managing employee development and keeping everyone engaged became much simpler, and it turned out to be a great fit for the company's size.
Monday.com allowed them to automate repetitive tasks like sending interview invites or onboarding reminders, freeing up time for more strategic HR initiatives. Having all employee data, from recruitment pipelines to performance reviews, in one platform made it easy to identify the highest-priority team needs. I also appreciated the real-time updates and clear communication tools within Monday.com, which kept the entire HR team on the same page, fostering collaboration and ensuring everyone was aligned on priorities.
Keeping track of employee data, managing approvals, and aligning processes caused constant frustration and inefficiency for the team I supported. I recommended implementing Monday.com to consolidate their project management needs into one platform. I had used it with a prior client and worked with this client for three months. After it was implemented, they could see what was going on and move much faster.
Currently, Monday.com only allows one level of subtasks, which can make managing complex projects with multiple steps a bit cumbersome. The mobile app doesn't offer all the functionalities of the desktop version, making it less convenient for on-the-go updates or quick checks. While the interface is generally user-friendly, there can be a slight learning curve for new team members unfamiliar with the platform's terminology and features.
Monday.com became their central hub, and after a brief learning curve, its user-friendly interface helped keep everyone on the same page. Compared to other systems that were more robust, the client found Monday.com to be exactly what they needed for the near future. As they scale their business, they may need to consider upgrading to a more comprehensive program, but for now, this system provided clarity, visibility, and consistency, demonstrating the value of an HR system.
Prioritize the needs for your recruitment and onboarding workflows, and consider user-friendliness. The platform should be intuitive for both HR professionals and anyone interacting with it. As your team grows, consider whether the software can adapt to your evolving needs.
Monday.com has increasingly focused on automation, streamlining processes and enhancing collaboration systems. The platform has also improved user experience, resulting in faster loading times and overall better performance. However, it remains to be seen whether they will build resources to make it more scalable.
Monday.com is great for freelancers, small teams, non-profits, and creative agencies. Larger organizations may struggle with the limited features compared to more robust HRIS solutions.
While Monday.com is a powerful tool, it might not be the best fit for large enterprises with complex needs or highly regulated industries. Currently, Monday.com needs to improve its internal systems before it can be recommended for organizations with over 50 employees.
Other HR Software Platforms Worth Considering
Several platforms didn’t quite make my top 10 list, but have unique features that cater to special business cases, making them worth mentioning. Check out my picks below:
Homebase: Best For Companies with Frontline Workers
As far as small-business HR platforms go, Homebase is one of the top contenders for teams with a high percentage of frontline workers. It offers PTO management, scheduling, break waivers, and advanced time-tracking features, including photo sign-in PIN codes and geofencing to prevent buddy punching and time theft.
Since my last demo, Homebase has added AI assistants specifically designed to automate payroll, hiring, and scheduling processes. I especially liked its scheduling assistant, which saved me time by automatically generating first drafts of schedules and suggesting ways to resolve hour conflicts.
monday.com: Best For Team Collaboration
I’ll admit it: I’ve been a long-time skeptic of labeling monday.com an HR software system. As a project management platform, it lacks the built-in compliance, employee data protections, and HR-specific workflows you’d expect from comprehensive HR software suites.
But I can’t deny how powerful monday.com is for HR process management. I’ve used it for employee onboarding and managing HR documents. I can trigger onboarding tasks automatically based on a new hire’s role, level, or department, with assignments as detailed as mandatory training courses or manager-reviewed first projects.
The platform also offers HR templates for recruiting, performance reviews, and employee development, plus configurable, real-time report dashboards that rival platforms like Rippling.
I recommend monday.com for teams that need advanced automations and flexible workflows for HR tasks that require a lot of collaboration. Budget-strapped or one-person HR departments may also find it useful to manage their personnel database. Still, because it lacks native payroll, benefits, and compliance features, it works best as a supplemental HR tool and not your primary HR system.
Remote: Best For Global Payroll and EOR
Remote is a global payroll and employer of record provider for hiring and paying teams in more than 90 countries. While it doesn’t support nearly as many countries as Deel, I find Remote’s core HRIS much easier to navigate, thanks to its side navigation panel.
Companies can hire through Remote’s legal entities or run payroll with Remote as the single provider responsible for both. For teams that want core HR records in the same place, Remote offers an HRIS module ($12 per employee per month when billed annually) for time off, org charts, and people data.
Does Your Company Actually Need HR Software?
While tiny businesses may be able to handle all of their employee information in spreadsheets, purpose-built HR software becomes increasingly essential as your business grows. If you’re still not sure if HR software is right for your business, here are some key signs that you should be thinking about implementing one:
- You Have More than 25 Employees: While 25 employees is not a rigid threshold (a startup with under 20 employees can still benefit from HR tools(1)), it is an excellent place to start thinking about using an HR software system. With more than 25 employees, keeping track of data becomes a chore, and at a certain point, it becomes impractical (and error-prone!) to manually enter and update all employee data.
- Many of Your Jobs Require Licensing or Certification: If you are in an industry where employees require up-to-date certifications for legal reasons, staying on top of the schedule is critical. HR software can streamline the process by setting up automated reminders when certificates are due to expire.
- You’re Growing Fast: Companies face changing legal requirements as they pass different size thresholds. Keeping up with the legal requirements of a growing company is much easier to do automatically with HR software than by hand in spreadsheets.
- You Want Your HR Team to Play a More Strategic Role: Having one easily searchable system that stores employee information, runs payroll, and handles benefits saves a lot of time for your HR team. It allows them to focus on more strategic projects for your business, like increasing employee engagement and retention or improving organizational culture.
- You Manage Hourly Employees: With hourly employees, you often have to track hours and manage changing schedules. This is another process that is made infinitely easier with HR software.
- You Need Custom Workforce Data Reports: As businesses become increasingly data-driven, accurate and readily available people analytics becomes more and more critical. Many HR software solutions have features that enable you to hone in on data-driven recruitment and gain better ideas of your company's health.
Key Benefits of HR Software
At SelectSoftware Reviews, we like to start with the “why?” behind any piece of software. With HR software, many assume that the answer is simple: it’s a must-have because a database that tracks your employee information is necessary.
In fact, buying HR software is not the no-brainer choice it’s made out to be. It is a major strategic decision that requires a lot of time, thought, and buy-in, and in some cases, it’s just not the right tool for the job. However, I’ve seen HR software systems offer tremendous benefits when adopted at the right time and place(2). Here are the key ones:
Save Time with Automation
By automating recurring tasks like benefits, payroll administration, new employee orientation, time tracking, and attendance management, HR software with a core human resources information system (HRIS) helps make tedious HR processes quick, simple, and less prone to error.
In fact, AI is reported to save time and boost productivity for nearly 9 in 10 HR teams, according to research(3).
Improve the Employee Experience
HR software doesn’t just benefit your business and bottom line. It’s also a direct asset for your employees. With a user-friendly employee portal, your employees can navigate benefits options easily, review and update personal information, manage requests for time off, and much more.
Employees who feel their employers’s onboarding software is effective are five times more likely to report high levels of engagement.
Employee Performance
Beyond simply reviewing conduct and achievements, your HR system can drive employee performance.
Performance reviews, engagement surveys, performance management capabilities, and customizable integrations with other tools can all be used to build culture and turn company values from ideas to action. Statistically, 72% of HR generalists engaging in self-service HR software reported a lighter workload.
Increase Compliance
If you are careful with the setup and initial data entry, HR software can significantly improve your business’s data accuracy and accessibility.
In addition to helping out in a pinch, data accuracy, and task automation support compliance year-round. Automation results in fewer human errors. Many vendors do a great job of staying on top of changes in laws and regulations, keeping you in the loop, and updating their products accordingly.
Better Organization
If a team’s starting point is pencil and paper, using an HR system will alleviate some data security risks and the hassle of sifting through physical files. For teams who have moved beyond the paper files to a patchwork of spreadsheets and other tools, buying a complete HR suite will help keep everything in the same place.
Stacey Richey (VP of People at Corvus Insurance, 18+ years in HR) shared her personal experience with this problem and how an HR software platform solved it.
Early on, her company used multiple tools for people processes: one tool for payroll, one for employee perks and benefits, one for talent development, one for performance management, etc. Does this sound familiar? She knew it was time for an all-in-one HR software system. First, she identified the needed features and set her team off with a head start and a list of non-negotiables.
The result: they identified the right tool for the right price, and today, they save hours each month by not having to switch from one app to another, build integrations, or transfer info.
Streamline the Hiring Process
Some HR software tools can also act as lightweight, small-business-oriented applicant tracking systems (ATS), and some have a full-fledged ATS built-in.
These features allow you to easily collect resumes, review candidate info, and speed up employee onboarding and training, providing new hires with a seamless transition into your company. Custom workflows also help ensure the onboarding process does not overlook key steps or necessary documents.
Business Intelligence
Analyzing data metrics becomes increasingly important as your business grows. By creating custom reports, your HR software system makes it easy for your HR team to analyze hiring costs, calculate turnover, and employee engagement, and ultimately use data to help inform business decisions.
Workforce Management
The top HR software platforms come from best-in-class HR technology companies. Progressive, forward-thinking HR departments can count on comprehensive HRIS, HCM, or HRMS (human resource management software) platforms for complete workforce management.
For example, employee engagement is sometimes built right into HRIS or HCM systems, along with intuitive employee onboarding, easy-to-access payroll and benefits, mobile first-time and attendance, and payroll management. This is done through a cloud-based service that automatically updates as new modules roll out.
Common Pitfalls When Buying and Using HR Software
Making mistakes is a great way to learn, but with this complex and expensive software, sometimes it’s best to learn from the missteps of others.
The best way to avoid buying the wrong HR software system is to ask the right questions. Keep this in mind as you start working with vendors — check out my suggested questions below, and take note of these shortcomings that are typical traits of bad HR software.
Lack of Employee Self-Service
If your HR software doesn’t allow employees to update their personal information or choose their own benefits plans, then it’s not saving your human resources team time. The tools that offer the greatest returns always include employee self-service capabilities.
Inability to integrate with other systems: If you want to save time with HR software, make sure it integrates with your current tech stack(4). Manually transferring data from one system to another is the exact opposite of saving time.
Take, for example, the integration of a standalone ATS. Though there are some exceptions, most HR software platforms don’t include an ATS that is sophisticated enough for high-volume hiring. Remember this as you shop: chances are good that your ATS and HR software system will be neighbors but not roommates. You can ensure they get along if you think ahead about integrations.
Lack of Data Accuracy
Your HR software is only as good as the data it stores. A system full of inaccurate data is useless and potentially hazardous, so make sure your HR system takes measures to ensure accuracy. This applies to data entered manually or via API from another HR software or recruiting solution — be sure that your HR software takes this step seriously.
Lack of Consideration of the Application’s Limits
The right HR software for a small business and/or a startup is not the right HR software for a 1000-employee company. Your company’s current size must be a major factor in your decision, and if your business is growing fast, you’ll want an HR system that can grow with it.
For very large teams, the options are relatively limited compared to what is available for small groups. This owes to the fact that the latest and greatest tech often comes from small, boundary-breaking startups that are too curious (and sometimes distractible) to focus on making incremental improvements to the feature set needed by enterprise-size organizations.
Incorrect or Rushed Implementation
Take your time. There are few things worse than technical debt, one of which is technical debt that results from preventable mistakes.
Do not rush the data transfer process when setting up a new HR software platform. If you cut corners, data will likely be entered or transferred incorrectly. Without a doubt, you will meet that data again during a frustrating and preventable moment when you discover you’ve entered the wrong pay rate or manager permissions.
It’s advisable to get a consultant if you can afford it. Someone who “has been there, done that” when transitioning data from one system to another can be advantageous. And, of course, if your new HR software comes with a ton of vendor support, use it all! Many companies offer tremendous support to their new clients to ensure a smooth implementation of their platform.
Non-user-Friendly Platform
HR software is only effective if employees actually use it. A poorly designed platform may generate net-negative productivity and net-positive frustration. Make sure your new system is designed for the humans who will use it: it must be easy on the eyes with good UX in all environments in which it will be used, whether an app, browser, or mobile web.
Insufficient Data Security
It will surprise nobody to read that a data breach on an HR software system is very, very bad. These platforms store scads of sensitive, personal employee information, so even a minor instance of compromised security could cause irreparable damage to your business.
Be cautious and methodical when setting up your system’s security measures — and remember the sometimes blurry difference between your HR pros and your IT pros. And one rule of thumb: be weary of vendors with fewer than 20 employees listed on LinkedIn.
Insufficient Planning
HR teams who have not sufficiently mapped out the process of installing and introducing their HR software system will face tremendous struggles getting their solution off the ground. To prevent this, your team should create a concrete timeline that outlines each implementation phase in great detail.
Communicate with the relevant set of employees/managers at each implementation stage. Ask and expect a lot of questions, and remember: no rushing!
Having led many HR software implementations, Richey has “been there, done that''. In her experience, she found that one of the biggest mistakes companies make is purchasing a product that works only for where they are today, with little thought of where they may be in the near or distant future.
“Think of all the possible changes your company might experience in the next five years and plan for that.” She shared. “You want a system that scales with the company to ensure you won't switch HRIS for a long time.”
Key Features of HR Software
A clever way to save money on buying an HR software platform is to think about your goals and codify them into an organized spreadsheet to make notes throughout your vetting process(5). It’s worth thinking through some of the key HR software features(6). Here are a few you’ll want to consider.
- Employee Self-Service Portal: Employee data management can be a lot of work for your HR department. The self-service function of many human resource management systems helps eliminate this challenge by enabling employees to view and edit their information, including benefits selection, time off, and more through a self-service portal.
- Time and Attendance Management: HR software simplifies tracking time off and planned and unplanned absences due to sickness, injury, maternity leave, or unauthorized leave.
- Onboarding Capability: While onboarding typically involves a lot of paperwork, with HR software, employees can complete much of the onboarding process electronically, including open enrollment. Most HR platforms even have electronic signature functionality, allowing employees to sign scanned documents that can be stored in the system.
- Custom Reporting: As HR increasingly relies on data and trends, it’s crucial to have a system that can create reports to help improve business decisions. A powerful people analytics system takes the manual labor out of preparing reports and replaces it with empirical evaluation speed, accuracy, and objectivity.
- Learning Management: Though a learning management system (LMS) may be baked into your HR software, it's much more likely that, like the ATS, you’ll use this tool as a standalone solution. Whether integrated or built-in, the LMS is critical for managing educational materials during employee onboarding and throughout the employee lifecycle.
- Employee Database: The employee database of an HR software platform allows you to store all employee records and information in a centralized location. The data is searchable, making finding details on employee salary and position, performance appraisal histories, disciplinary histories, and training records easier.
- Recruiting Functions: Many HR solutions allow you to air job postings, conduct interviews, store resumes, and transfer information when a new candidate is hired. While not all HR software systems have applicant tracking system features, they often allow native ATS integration so that you can transfer new-hire data to your system quickly and smoothly.
- Training and Development Management: Tracking employee training is essential, particularly in an industry where employees require specific certifications or licensing. HCM or HRMS platforms let you see what training employees need or want and helps you stay current on any required recertifications.
- Central Storage for Company Documents: As a centralized location for any information your employees might need, your HR software should be where employees can find HR policies, employee handbooks, emergency evacuation procedures, safety guidelines, and more.
- Benefits Administration: Your HR software should enable employees to enroll in health insurance, manage their 401(k), and track their benefits information. Many systems also offer payroll software and services to keep your employee benefits information auto-updated though often the payroll features cost extra.
- Compensation management: To reduce the risk of error when handling employee compensation, HR software systems often offer payroll functions. This allows you to handle many forms of incentive compensation, including salaries, paid time off, overtime pay, and bonus programs automatically.
HR Software Pricing
Pricing of HR software depends on the breadth of the feature set offered and the size of your organization(7).
- Typically, it is charged on a per-employee/per-month basis. You can find HR software that costs you $2/employee/month and solutions that run as high as $30/employee/month (plus additional fees for payroll and benefits, as well as extra modules for hiring and onboarding).
- As with many things in life, you get what you pay for. If you just need to check the box, a cheaper solution makes sense. Suppose you want to use your HR system as a tool for increasing employee engagement, retaining employees, and generally driving business value through human capital management. In that case, you’ll have to pay for one of the better solutions.
- Some vendors will also charge ancillary fees in addition to the recurring SaaS cost. Be aware that these add-ons can add up, and realize that you can often negotiate these fees much more easily than the recurring per employee/per month cost of the cloud-based solution. Setup, consulting, support, and software fees are all fair game for negotiation.
A quick note: SelectSoftware Reviews continuously crowdsources data on HR software pricing through a survey(8). We do this to increase transparency and help HR teams better understand their options. It's anonymous and takes only two minutes; anyone who helps the community by filling it out will get access to the entire data set.
How to Get Buy-In for New HR Software
Any time you manage a significant purchase for your business, internal stakeholders will be watching. In fact, part of the process of buying a new HR software platform is stakeholder management. You must justify your choices from start to finish, from vendor selection to HR tech buy-in to implementation.
Generating wholehearted stakeholder buy-in is particularly important because it is crucial to maximizing the solution's value. Identify these key stakeholders early and understand how to maintain their support.
Below is a brief overview of the various important stakeholders and advice for managing each.
Company Leadership
If you want your HR software to have the best chance for success, you’ll need to get CxO buy-in and continuous support from the top leaders at your company (9). To accomplish this, present the business case to them and carefully lay out the ROI your new HR software will drive.
Present your implementation plan and provide them with a detailed timeline. Throughout the life of the HR software, provide leaders with updates about how the system is meeting the goals laid out for it, and how you plan to stay on track to achieve future goals.
Human Resources
The rest of your HR team is one of the biggest stakeholders involved in the implementation and must not be overlooked. A successful solution will make HR functions much easier, and a failed solution will make them much, much more difficult. It is important to use their help to get this right.
Because they will lead in handling employee questions, issues, and possibly grievances with the system, make sure your people team feels good about the selection and is properly trained to use it.
Communicate to all human resources team members how a new HR system will change some employees’ duties, especially with the automation of tasks that they previously performed manually.
Benefits Brokers
Some of the HR professionals I talked to consider it essential to involve benefits brokers in the process. First, ensuring that the HR software vendors you're considering work with the benefits carriers you currently use are vital.
If they do not, part of your implementation process will include justifying to your employees why they are being forced to make a difficult change. In some (but not all) cases, a benefits broker can help with this.
Although keeping current benefits unchanged may narrow down and simplify your search from the start, brokers can be helpful to help navigate the notoriously tricky ins and outs of benefits and coverage. Finally, some benefit brokers have an internal HR software team you can partner with during the RFP (request for proposal) process.
Operations Team
Your operations team will be involved in the budgeting, reporting, and legal compliance of your HR software. They may also communicate with benefits management providers and external partners affected by your new system. Communicating with your operations team is crucial to their continued support of your HR solution.
IT Teams
Your tech teams will play an important role in helping implement and update new software, so involve them in the decision-making process to ensure they are comfortable with the technology and any security implications.
It may also be helpful to open a communication channel between the vendor’s tech people and your IT team, so if they do run into problems, you are already one step closer to a solution. If the system will require a lot of updates, especially if they are not the automatic, cloud-based type, make sure that your tech team is aware and prepared.
Employees
Every employee has a stake in the success or failure of your HR software. A successful, easy-to-use system is a massive benefit to workers.
At the same time, the success of your HR software is dependent on your employees using it correctly, so be sure to provide the necessary training and communicate the solution clearly and early. You should listen to your employees' feedback at every step of the road and take their complaints and concerns seriously.
Be sure to carefully explain the positive ways an HR platform will impact their day-to-day work and focus specifically on how the system will benefit them now and in the future.
Questions to Ask During Demos with HR Software Companies
The next step is working with vendors and doing demos. For this step, it’s essential to come prepared with questions that address the core needs of your organization from a functional standpoint, as well as the various items internal stakeholders are looking for (security, data migration, self-service portals, etc.).
Here are questions you should have in your back pocket to ensure your company's needs are met by the tool your vendor is selling.
- How will information be exchanged with carriers (for benefits)?
- How can we put important data into this system? (API, Excel spreadsheets, documents, other databases, and paper documents)
- Does it accommodate benefits carriers’ rules?
- Does it integrate with ATS/payroll system/any other systems you might have that impact workforce management?
- What built-in security measures does it contain?
- Does this solution have SSO (single sign-on) capabilities?
- Are there multiple authorization levels for different types of users?
- Is there a maximum number of employees it will support?
- What types of reporting capabilities does it have?
- Does it include features to help HR communicate with employees, like mass emails or sophisticated message filtering?
- How much technical training will be required?
- What kinds of technical support are provided?
- What recruiting capabilities are built in?
- Which HR processes will be automated?
Richey points out, “Demoing software can be painful, but it pays to go into the weeds for every single module.” When approaching a demo, Stacey likes to get a feel for what every workflow will feel like for her employees. She believes they must be getting a tool that makes their lives easier, and often, this commitment requires a trial version to test out the software after the demo.
How to Implement an HR Software System
Here are some best practices to help you ensure a successful HR software implementation.
- Fully commit: To take full advantage of the services your HR software offers, you must fully understand all of its features and how to use them. Get your data migrated into your new system quickly (but do not rush!) and dedicate time to get used to the new processes.
- Decide on an implementation team: It’s always wise to have a team that will take full responsibility for the rollout process of the product. This team should be in charge of communicating the new HR software to staff from different areas of the company so they’re equipped to take full ownership of the implementation process.
- Concentrate on adoption: To prevent poor adoption, ensure employees are aware of the new technology before you roll it out. It’s also essential to select a user-friendly HR system and provide the necessary training so all employees, from new hires to executives, feel comfortable using the technology.
- Seek support from the vendor: It’s unrealistic to rely entirely on the vendor to fix all your problems, but they can certainly be helpful in many cases. Understand in detail the support that will be offered, and get SLAs in place if you can.
- Be able to adapt: Being adaptable is always important for an HR team in many cases, including when implementing an HR software solution. If the roll-out lacks energy or employees are responding negatively to the system, you need to be ready to change your approach to set your HR software up for success.
HR Software FAQs
An HRIS is an employee management platform that allows HR teams to store and manage employee records. They generally include or integrate with standalone tools that offer core HR functions like payroll, performance reviews, and ATS. Almost all HR software systems have an HRIS at their center, functioning as their employee database management tool.
What does HRIS stand for?
HRIS stands for Human Resource Information System.
What does HCM stand for?
HCM stands for Human Capital Management.
What does HRMS stand for?
HRMS stands for Human Resource Management System.
What’s the difference between HRIS, HCM, and HRMS?
On the surface level, there isn’t a massive difference between HRIS, HCM, and HRMS. They are all comprehensive people management systems that help companies optimize their HR processes.
However, there can be some subtle differences between HRIS, HCM, and HRMS(10).
- An HRIS is an all-encompassing in-house software for managing people, procedures, and policies(11).
- An HCM has all the features of an HRIS but often includes talent management capabilities(12).
- An HRMS is an end-to-end system with all of the features of an HRIS and HCM but often includes payroll and time and labor management capabilities.
What are the different types of HR software?
There are many types of HR software, each addressing specific aspects of human resource management. While some tools do far more than what their label suggests, we group the ecosystem into the following main categories:
- HRIS/HRMS/HCM: Manages employee data, self-service portals, absence and PTO management, benefits administration, performance management, and recruitment tracking.
- ATS: Manages the recruitment process by organizing candidate information, tracking application statuses, and facilitating communication with applicants.
- Recruitment Software: Automates job postings across multiple platforms and track applicant responses, often integrating with ATS to build a pool of engaged talent and improve the candidate experience.
- Onboarding and Offboarding Software: Simplifies the integration of new employees into the organization and ensures smooth exits for departing staff.
- Learning Management System: Administers and tracks employee training programs, focusing on skills development and compliance training.
- Payroll Administration Software: Automates payroll calculations, tax compliance, and financial reporting.
- Performance Management Software: Monitors employee performance, sets objectives, and facilitates regular feedback to support development and organizational growth.
- Employee Benefits Administration Software: Manages employee benefits like health insurance and retirement plans, ensuring accurate enrollment and compliance with policies.
When should a company use an HR software system?
According to Danielle Jones (CEO of Pinnacle Consulting Services, 10+ years in business and HR), if an organization has at least one employee whose full-time job is to manage people systems and benefits administration, then it is time to start using an HR software system.
Sources
- What HR Tools Should I Use as a Startup? - SSR
- 10 Key Benefits of HR Software and Automating Your PeopleOps - SSR
- The Impact Effective HR Software Has on Business Success - SSR
- HRIS Integrations to Consider Before Updating your HR Tech Stack - SSR
- A Clever Way to Save Money on HR Software - SSR
- 9 Essential HRIS Software Features That Matter Most - SSR
- HR Software Pricing Guide: Complete Cost Breakdown for 2026 - SSR
- HR Tech Pricing Survey conducted by SSR
- HR’s Simple Trick to Get CXO Buy-In - SSR
- HRIS vs HCM vs HRMS, the Key Difference Explained - SSR
- HRIS Basics: How HR Software Delivers Intelligence from Hire to Retire - SSR
- HCM Software: Definition, Benefits, Examples, and Features - SSR
About the Author
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