16 Best Employee Engagement Software Tools in 2024
The best employee engagement software reviewed and rated by our HR tool experts. You’ll find pros & cons, user reviews, expert insight, pricing details & more below.
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Employee Engagement Tools
Employee engagement software allows you to continuously gauge the health of your company’s culture via employee surveys that gather feedback on all sorts of topics and issues. The ultimate goal behind these platforms is to boost employee morale, satisfaction, and retention.
In this guide, we evaluate the top engagement platforms to help you find the best solution for your needs and budget. We outline key features, advantages, drawbacks, and pricing options. Whether you're a small business or a large corporation, read on to discover which products can increase engagement across your organization.
To select the best employee engagement software, we combine insights from product demos with user feedback, the knowledge of industry experts, and the experience of our in-house team. We think the features distinguishing great engagement software from good ones are ease and anonymity of use, reporting and analytics, and automation.
- Ease and anonymity of use: The best employee engagement platforms make it easy for employees to take surveys and share their feedback regularly from different devices. Tools that integrate with Slack, MS Teams, and email scored particularly high in our selection process. We’ve also spent extra time looking for tools with anonymity settings, which ensure you’re getting the most honest and actionable feedback from your employees.
- Reporting and analytics: The most effective employee engagement software allows you to track engagement metrics, identify trends, and gain insights into employee sentiment. Reports can be generated to measure progress, spot areas of concern, and inform decision-making.
- Automation: We only select employee engagement tools that support a scheduled cadence for collecting employee feedback and seamless automation processes that disseminate that information to HR teams and execs through email and/or dashboards.
Our selection criteria prioritize what we believe is best for our readers. For an in-depth look at how we do that, read this article about our editorial guidelines.
Bonusly
Deel
Profit.co
Quantum Workplace
Reward Gateway
Leapsome
Culture Amp
Kudos
Empuls
Assembly
Motivosity
WorkTango
Mo
SurveySparrow
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Bonusly
Bonusly helps you engage employees, celebrate their wins, and hear their thoughts on improving company culture. It does this through peer recognition, integration with team communication tools, analytics, and more.
PROS
- Modern, easy-to-use UI that’s available in multiple languages.
- Employees can recognize one another with GIFs, points, and more.
- Its social-media-style spreads recognition across teams/departments.
- Employees can redeem points for gift cards and other tangible rewards.
- There’s a 14-day free trial you can use to test the waters.
- Intuitive user interface.
- Available in German, English, French, and Spanish.
- Supports Android and iOS.
- Discounts for nonprofit and education organizations.
- 14-day, full-featured free trial.
CONS
- The analytics and reporting functionality is limited in customization and scope.
- The rewards catalog lacks experiential options and is focused on gift cards instead.
- Employees outside the U.S. have reward caps and fewer options.
- Some technical issues like downtime, user imports, and redemption bugs may be experienced from time to time.
- The starter plan is for small businesses that cap out at 50 users.
- Analytics and reporting features are relatively underdeveloped.
- The reward catalog lacks in-person experience and physical goods, and options and focuses on gift cards, cash, or donations.
- Unused bonus funds don’t roll over: users use it or lose it.
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Bonusly aims to improve employee engagement through frequent, meaningful peer-to-peer recognition and rewards. Employees can choose from over 1,200 gift cards across popular vendors, redeemable in over 200 countries. There are abundant options for apparel, food and beverage, travel, and more to match individual preferences. Bonusly also enables companies to offer unique branded swag using an AXOMO integration. Employees can browse and order items right from the Bonusly platform.
For those who prefer cash rewards, Bonusly points are redeemable for PayPal, Visa gift cards, and prepaid Mastercards. You can also create customized experiential rewards like lunch with the CEO, tickets to local sports games, additional PTO, and more. For employees passionate about certain causes, rewards can be redeemed as donations to over 50 integrated charities.
Beyond rewards redemption, Bonusly helps you put appreciation on auto-pilot through features like automated awards for milestones and integrations with HRIS platforms for automated birthday and anniversary recognitions.
Peer recognition is also simplified through Bonusly. There’s only a few steps to do it: employees receive a monthly allotment of points valued from $10-$20 to recognize fellow team members, then it’s as simple as choosing the recipient, points amount, reason, and optional hashtags or GIFs. To top it all off, all recognition shared around is showcased on a public feed, spreading and amplifying the positive vibes further.
Among Bonusly’s 3000+ customers are Hulu, InVision, SurveyMonkey, Headspace, and more.
Bonusly has 3 plan that costs as follows when billed annually:
- The Core plan costs $2.70 per user per month for up to 50 users. This plan is best suited for small businesses.
- The Pro plan costs $4.50 per user per month and provides more reporting, permissions, and integration capabilities for larger teams.
- The Custom plan gives access to all of the platforms’ features, plus premium customer service and implementation support for big businesses. Pricing is determined based on the number of users and features needed.
Best For
Bonusly serves companies in different verticals. As for company size, Bonusly is typically used by companies between 50-5,000 employees.
We use Bonusly through the desktop and mobile version, and the team uses it on average about once a week. The team can use Bonusly to recognize their teammates for great work, or for their alignment with our core values. We also use it to give larger quarterly recognitions for client compliments or large wins.
It has an easy to use interface. It is easy to set up team members on it. It can be customized to align with our core values.
We were looking to integrate recognition into our workflows. We wanted it to be distributed across the organization, so it wasn't leadership only but everyone participated. We also wanted to align recognition with our core values. We've been using Bonusly for just over a year, and it has helped our team pause each month and recognize people for their efforts.
While Bonusly offers several beneficial features, there are areas that could be improved to enhance user experience and functionality. One of the drawbacks is the clunky and challenging nature of the Two-Factor Authentication (2FA) process, particularly when using it on mobile devices. Simplifying and streamlining the 2FA procedure would make it more user-friendly and accessible. Another area of concern is the Signals feature, which falls short when it comes to conducting employee surveys. The limited scale options of 1-5 restrict the ability to capture nuanced feedback, as some questions may require a more extensive rating scale. Providing customizable scales would allow for greater flexibility in survey design. Moreover, the lack of customization options for survey questions itself is a drawback. Enabling users to personalize and tailor questions to their specific needs and objectives would enhance the effectiveness of data collection. Lastly, improving the process of extracting and integrating survey results into analysis systems would facilitate data analysis and reporting. By addressing these cons and implementing the suggested improvements, Bonusly could offer a more seamless and customizable experience, enhancing its usability and value as an employee engagement tool.
One of Bonusly’s key strengths is the ability to customize company awards and rewards, allowing organizations to tailor recognition programs to their specific needs and culture. This flexibility ensures that employees feel appreciated in meaningful and personalized ways. Additionally, Bonusly has a user-friendly mobile interface, enabling seamless access and participation on the go. This makes recognition accessible anytime, anywhere. Another standout feature is its integration with Google Chat, which streamlines use within our team’s workflow. When searching for an employee engagement software, these qualities—customization, mobile interface, and integration—should be top considerations, and Bonusly excels in all these areas, making it an ideal choice for fostering a culture of recognition and appreciation.
It has worked great for our small company
People who are not tech savvy, and I can see it getting expensive for larger companies.
Deel
While Deel is best known for global payroll, they have expanded into a comprehensive system enabling HR teams to manage and engage international employees and contractors.
PROS
- You can offer employee benefits through Deel, as well as other perks such as discounts at known service providers.
- The Slack integration allows the creation and deployment of pulse surveys to increase engagement.
- Getting paid through Deel is fast and easy. Payments arrive on time without delays.
- Deel's interface has a modern design and is fairly easy to navigate.
- Users praised Deel's customer support for being responsive and quick to resolve issues.
- It’s completely free to get started with Deel’s HR offering.
- One of the best features of Deel is its customer service. They offer 24/7 in-app support and the fastest-in-class onboarding speed of 2-3 days. Users get access to local payroll experts in each jurisdiction, and support is available for contractors facing challenges setting themselves up as an LLC.
- Integrates seamlessly with common platforms like Quickbooks, Bamboo, Greenhouse, and more. They also offer custom integrations to automate and sync processes.
- Self-service approach; tech-enabled features so customers can jump in quickly and easily. Our user researchers found it quite easy to set up: the identity verification process consistently took less than 24 hours, and in some cases, it took mere minutes.
- Automated invoices, which are a breeze to do as long as they’re in English, both on the company and the contractor or employee’s side.
CONS
- Pulse surveys are offered through the Slack plug-in, and aren’t built into Deel.
- The HR offering isn’t as developed as specialized HRIS/HCM solutions.
- Deel's fees and exchange rates are high compared to other platforms.
- The 30-day withdrawal deadline is inconvenient; many users would prefer for Deel to function as a wallet.
- There currently isn’t a mobile app for Deel; users can only access it through the web version.
- Despite being a global platform, Deel’s debit card feature is only available in a few countries.
- You can’t edit some of Deel’s contract clauses.
- Some of Deel’s best and most powerful services, like onboarding automation, appear to be add-ons, which might be too costly for some companies
- There is little to no flexibility when it comes to altering their contracts or service agreements, so many changes would require an addendum.
- There is a $5 fee per payout
- As far as we’ve seen, it’s not possible to generate invoices in another language.
Deel was designed with distributed teams in mind, which is evident in its flagship global payroll offering, but also in their continuous rollout of features that foster connections and engagement among remote employees. The "Connections'' tool enables 1:1 and group interactions to build relationships like those formed organically in an office.
Integrations like Slack make employee engagement initiatives accessible right within familiar workflows. Pulse surveys delivered via Slack see higher response rates. Surveys can also create interest-based Slack groups to connect employees around shared hobbies/topics beyond work projects.
It's impressive to see the employee experience capabilities Deel has built out, considering the company started by solving a different need - global payroll. The focus on relationships, networking, and engagement really caters to the needs of distributed, remote-first teams.
Over 15k businesses use Deel including Nike, Shopify, Redbull, and Zapier.
Deel’s pricing varies according to the tools you need. It is structured as follows:
- Contractors: Starts at $49/contractor/month covering payroll and compliance in 150+ countries.
- EOR: Starts at $599/month for hiring employees without local entities in new countries
- Global Payroll: Multi-country payroll for existing entities in 100+ countries. Contact sales.
- Deel HR: The plan packs features for you to automate HR admin and reporting for any worker with a global HR system. Pricing starts from $0. That’s right, it’s completely free to start using this plan.
- Immigration: Visa sponsorship in 25+ countries. Contact Sales for a customized quote.
Best For
Companies of all sizes can use Deel’s solutions to pay employees on time, offer benefits and engage them, wherever they may be.
We use it to track our contractors, pay their invoices, collect W9s. As our EOR, it allowed us to bypass the financial and time costs with establishing a subsidiary overseas. It keeps us in compliance with international labor laws, includes global payroll, offers benefits/participates in local social welfare programs and ultimately retains key employees we would have lost as 1099 contractors.
I like that the process and layout is very similar regardless of which product and service you use from them - quite intuitive. It supports employers ability to maintain compliance by listing out requirements and flagging missing items or expired items. Lastly, being able to file 1099s digitally is a luxury I hadn't had previously. A total time saver.
We implemented Deel initially as a way to pay our onshore 1099 contractors, track their contracts and contact information outside of our HRIS. After two years, we had a new problem to address and changed our Deel platform to include an EOR. We had offshore contractors that we wanted to bring on as full-time employees to retain them and ensure compliance with the IRS. The change was seamless and the EOR is intuitive, informative and our offshore employees have been satisfied with the service from their end.
I think there is room to improve the connection between employer and the EOR service representatives in that a dedicated point-of-contact that is in house with Deel and not an international partner. Another consideration for EOR is having to pay a month's salary deposit up front for payroll is not ideal for cash flow. Lastly, I would love to see more employee and contractor features that you might find on a traditional HRIS because I believe it would be a better and more enriched experience for them.
For 1099 contractor management, oftentimes you use an ERP or accounting SaaS which has limitations. Deel bridges the gap between accounting SaaS/ERPs and an HRIS. For EOR, Deel is middle of the road in value. It is a great option for smaller OPEX budgets, but there are other EOR companies who offer more desirable features and better in-house service partners.
Consider the number of contractors or employees you would need for the upfront and annual costs to be justified. Whether or not you are familiar with global payroll, consider how much compliance support you need or is desirable for you. Lastly, consider whether you are up to converting your local currency to the international currency. Deel does not currently offer this in the employee profile, they only show the employee's local currency.
There is better customer service and help tutorials. Further, I have found there is an increase in the amount of educational materials available through Deel in order to stay current on contractor and global payroll trends and compliance.
I have known it to be used by HR and Finance professionals alike. Payroll administrators, regardless of where they fall organizationally, will find this tool beneficial. I believe organizations where these contracts or payrolls are relatively straightforward can benefit. Running payroll and paying invoices takes 10 mins or less per pay period.
I believe complex and large organizations may not find Deel to be scalable to their needs. At volume, Deel is not the best for tracking or reporting. For smaller teams, these features are acceptable and function appropriately.
Connecteam
Connecteam’s platform is mobile-first, user-friendly, and packed with tools to drive engagement, including surveys, polls, rewards, recognition, chat, news feed, skills development courses, and much more.
PROS
- Connecteam’s platform is user-friendly and mobile-first, designed with deskless workers in mind.
- The platform covers a wide range of features for team management, communication, training, and engagement.
- The pricing of all modules is transparent, with free plans for small businesses.
- There’s a 14-day free trial you can sign up for, no credit card is needed.
- One of the only fully-mobile HR tech tools for deskless workers
- Very adequately-priced for all it entails, SMB-friendly
- Quite open to feedback, having implemented user suggestions as features in the past.
CONS
- It can take some time to fully get the hang of the platform because of how many features there are.
- Although the platform’s scalability is a good thing, many essential features are locked behind the higher pricing tiers.
- The surveys module is offered as part of the communication hub, while the rewards, recognition, and training modules are under the HR & skills hub, which means to use all modules together fully, you may need to purchase subscriptions to both hubs.
- In the communication hub, the app offers no confirmation that messages were sent and/or seen.
- Certain features that some teams consider essential, such as GPS-tracking, are only available in the higher-tier pricing plans.
Connecteam offers a series of employee-centric tools for communication, training, and Ops management. We’ve trialed their employee engagement features for this review and are happy to report that there’s a lot to like. First up is the surveys and live polls functionality, which you can access from the Communication hub in the left side panel. Through it, you can gather insights and opinions from team members on various topics. The platform also excels at keeping teams informed in real-time. Through the Updates module (also accessed through the Communication hub), employees can easily get relevant company updates, share insights, and discuss best practices from the field.
Another thing we like about Connecteam is its focus on employee recognition, which isn’t something we usually find on deskless employee management platforms. There’s a dedicated space within Connecteam where managers can showcase the achievements of exceptional team members, celebrate special occasions, and acknowledge personal milestones through rewards, awards, and shout-outs.
Connecteam also prioritizes professional growth, offering features that support employees from onboarding to ongoing skill development. New employees can be efficiently trained and connected through the platform's digital onboarding process, while mobile-first learning enables personal improvement at every stage of an employee's journey. Additionally, Connecteam's customized information hub keeps teams engaged and informed, ensuring they have access to the resources they need to succeed.
Finally, Connecteam streamlines business operations, making it easy to assign shifts according to employee availability, manage tasks remotely, and submit requests from the field. The platform even allows for the promotion of activities and events, further raising morale and fostering a sense of community within the organization.
Connecteam is used by 36,000+ businesses, including Subway, Hilton, and Volvo.
Connecteam’s offering is split into three hubs: Operations, Communications, and HR & Skills. Each hub has different plans, ranging from $29 to $99 per month for 30 user seats. That said, each hub also includes a free plan that small companies or teams with under 10 users can get started with. The survey module is part of the Communications hub. Visit Connecteam’s Pricing page for a full breakdown of all plans.
Best For
Though Connecteam can be used by businesses of all sizes, midsize businesses with deskless teams are likely to derive the most value.
Profit.co
With Profit.co, you can quickly conduct anonymous pulse surveys using the built-in survey builder, review the results, and see how your team members feel about their workplace. To boost engagement further, the platform also facilitates 1:1 meetings, rewards, and recognition.
PROS
- The surveys on Profit.co are customizable, anonymous, and can be deployed in multiple languages.
- Their engagement model is enhanced with features for 1:1 meetings and employee recognition.
- The support team is available 24/7 via phone and chat.
- There’s a free 30-day trial anyone can sign up for.
- The platform has tutorials available that walk you through how to use the system and guide your team onto the platform. There are also examples of different types of goals, objectives and KPIs, so it's easy to see how they work in practice.
- Profit.co offers an intuitive interface that makes it easy for teams to set goals, collaborate and track progress. The tool allows users to set up OKRs for each team member, which can be done fairly fast with the help of step-by-step instructions.
- Users can choose from several pre-defined KPIs that range from sales to customer satisfaction, which helps them visualize their progress over time with just one glance at their dashboard.
CONS
- The employee engagement module is only offered as an add-on. To use it, you need to purchase either the OKR or performance management module.
- The pricing isn’t publicly available, which means you need to book a demo to get an estimate.
- There’s a bit of a learning curve simply because of how many features there are. Mastering them all does take some time.
- While Profit.co offers a free plan for up to five users, it has limited features. The only way to unlock more features is by upgrading to another plan.
- One complaint about Profit.co is that there are too many features in one platform. While this might sound like a good thing at first glance, it can actually be frustrating for users who want something simple and straightforward – especially if they’re new to OKRs and performance management.
- As an administrator, you can create and edit tasks and goals. However, there’s no way to edit or upload tasks or goals on a mass scale. For example, if you want to change the title or description for every task, then you’ll have to manually do it one by one.
Profit.co's employee engagement module is designed to complement their flagship offering for OKR and performance management. We’ve given it a go and liked how easy it was to create and run pulse surveys. You can have these surveys be in different languages and choose to make them anonymous so employees feel at ease giving honest feedback. Once submissions are in, the built-in dashboards help you get quick insights into the results, while the export functionality allows for deeper analysis in external tools.
Profit.co also emphasizes the importance of regular 1:1 meetings between managers and their direct reports to stay connected and course-correct as needed. The platform facilitates this by allowing managers to schedule and define an agenda framework and employees to plan discussion points, review their work and results, and openly discuss any roadblocks they're facing.
Recognizing and appreciating employee accomplishments is another key strength of Profit.co. The Awards feature allows managers to celebrate their team's successes in the context of specific achievements and have this recognition showcased publicly to boost morale and motivation. And for an added element of friendly competition, Profit.co's Leader Board helps you highlight top performers across the organization, further igniting performance.
Overall, Profit.co delivers a thoughtfully designed platform that touches on the key drivers of employee engagement - from clear goal-setting and consistent feedback to recognition and organic team interactions. If you’re looking for a holistic platform to track OKRs, manage performance, and drive engagement, we highly recommend checking Profit.co out.
Over 1000 businesses use Profit.co, including SunTec, Altheo, and CWB Financial Group.
Profit.co’s employee engagement module is available as an add-on to customers who’ve already purchased either of its primary modules, OKRs & Task Management or Performance Management & Goals. To learn how much all modules and add-ons cost, we recommend scheduling a demo with Profit.co’s Sales team.
Best For
Profit.co is a great fit for mid-size companies looking for an OKR and performance management platform with employee engagement features.
Quantum Workplace
Quantum Workplace’s platform is expert-designed and comprehensive. Its validated survey, expansive benchmarks, and action-oriented tools make it a powerful solution for measuring and improving employee engagement.
PROS
- Easy to use and intuitive interface; you can find what you’re looking for and still see the most important items pinned on top.
- You can personalize surveys, make them from the best practices templates, or build them entirely from scratch.
- You can share, review recognition with your teammates in a social newsfeed format, and make it as detailed and scheduled or as succinct and impromptu as you please.
- Ever-present customer service team. Many users have complimented them on their responsiveness.
- Easy to use, the user interface is intuitive, you can find what you’re looking for and still see the most important items pinned on top.
- The option to personalize surveys, make them from the best practices templates, or build entirely from scratch.
- The ability to share and review recognition with your teammates in a social newsfeed format. What’s great is that you have the option to make it as detailed and scheduled or as succinct and impromptu as you please.
- An ever-present customer service team. Many users have complimented on their responsiveness.
CONS
- The platform lacks anonymity options, with feedback being visible to peers/colleagues.
- Navigation can be confusing at times, particularly when trying to find past goals/feedback.
- The platform could benefit from more customization options, like adding more details when updating goals or customizing feedback questions.
- Many users have expressed their issues with canceling, rescheduling, and the inability to schedule 1-on-1s on short notice.
- Some users have found the goals feature to be a little confusing to understand because of its extensivity.
- This is a rather unprecedented one, but we found many users wishing for more vibrant colors for the platform.
Quantum Workplace’s employee engagement software is easy to navigate and is highly flexible in terms of customizations. You can design surveys using the platform's library of validated, research-backed questions that employ a standardized Likert scale to ensure high-quality results. Open-ended questions are also integrated to gather examples of what employees think your company should start, stop, or continue doing.
Once survey data is collected, the built-in reporting and analytics provide insights into overall trends as well as breakdowns by team and demographic. Additionally, Quantum Workplace provides unparalleled benchmark data from over 10,000 organizations to add context to results.
Beyond measurement, the platform enables you to take action on engagement data through features like the action planning library, personalized employee engagement reports with recommendations and lightweight one-on-one tools for managers. The platform also makes it easy to collect data through multiple access options like desktop, kiosk, and SMS text surveys. This allows you to reach every employee, including dispersed and deskless teams.
There are lots of neat automation in place: the automated invitations and reminders significantly reduce survey administration work for HR teams, while the AI-powered Narrative Insights quickly analyzes employee comments to uncover themes, sentiments, and sensitive topics needing follow-up.
With easy-to-interpret analytics, robust benchmarking data, and built-in action planning features, we think Quantum Workplace has got what it takes for you to be on top of employee experience. If you’re looking to reliably measure and improve employee experience, Quantum Workplace’s offering is worth considering.
Quantum Workplace is used by over 10,000 companies, including Fossil Group, DSW, BKD, and Getty Images.
Pricing is not disclosed upfront, but you can get it after booking a demo.
Best For
Quantum Workplace's employee engagement platform is ideal for medium to large businesses that require advanced engagement and analytics capabilities.
We mainly use Quantum Workplace for surveys. We were introduced to Quantum Workplace through Oregon's Best Places to Work Survey and enjoyed the survey experience that came from that. Quantum Workplace is a great tool to measure various employee benefits and relationships consistently over time. By continuing to use the same platform, it guarantees a more accurate and consistent measuring system, so I am glad that Quantum Workplace is so easy to use. Right now, we only use it annually but would like to move to quarterly. Once we use it quarterly, the price reflected in the next question will change.
- I like that Quantum Workplace sends out reminders on surveys automatically without any action on my part.
- I love the reporting and graphs, tables, and images that Quantum Workplace gives to portray feedback. It helps to keep my leadership team attentive and engaged.
- Results and comments are easy to read. I love how it will not let you filter down job titles, comments, or feedback unless there are enough of that job title so that it remains anonymous.
Our company purchased Quantum Workplace for engagement surveys and pulse surveys. We have been using this measuring tool for over two years. In the past two years, we have specifically used the engagement surveys but will start using pulse surveys due to the positive reaction and traction around annual engagement surveys. We use this tool to gauge how our employees feel about policies, benefits, leadership, etc.
- I wish there was a way to filter terminated employees from active employees so that I could see if issues were eliminated when employees were terminated. I understand this could affect anonymity.
- Quantum Workplace is an overall really simple and easy product to use that is easy to read. I do not have any cons to say about their surveys.
I have used survey tools previously that do not allow the search of comments, making it difficult to find comments you have read previously. I have also used survey systems that are very complex due to the amount of customization included. Quantum Workplace is easy to use and straightforward, which is what I am looking for as an HR team of one.
If you are looking for ways to increase retention with honest and thorough feedback, then Quantum Workplace is a great tool. It is also easy and quick to use, with automated reminders for small HR teams that might not have much time to spend on engagement surveys.
We are a newer and smaller company, so we have only used Quantum Workplace for two years. So far, there have not been many changes. I would love to see what will be implemented over time, and I can only hope that it will remain simplistic and easy to use.
Quantum Workplace is great for small to medium organizations with HR or leadership that is looking for an easy way to gather engagement and culture feedback from their employees.
Quantum Workplace might not be a good fit for companies that are looking for highly custom reporting dashboards.
Reward Gateway
Reward Gateway stands out for combining employee engagement surveys, recognition features, reward options, communication tools, wellness guidance, analytics, and more in a single solution.
PROS
- Easy to use for both the employees and the admin users.
- Remarkably good customer support thanks to their 24/7 help desk team and multiple communication channels.
- Varied rewards, including products from Amazon, customizable ecards, and experiences.
- You can purchase modules separately if you prefer.
- Integration includes HRIS, directory, authentication apps, and collaboration tools. There’s also an open API.
- Remarkably good customer support due to their 24/7 help desk team and multiple communication channels
- Varied rewards including products from Amazon, customizable ecards, and experiences
- You can purchase modules separately if you prefer it
CONS
- The “Reward Gateway for Small Business” version is only available for companies in the UK, Australia, and Ireland.
- The platform’s free trial is only available for the Reward Gateway for Small Business version.
- The reporting feature isn’t very easy to navigate, according to some users.
- Several users noted they had poor experiences using the mobile app to access discounts provided by employers. The app also hasn’t been updated since Dec 9, 2022.
- Users are unable to change employee profiles or create new recognition themselves but have to rely on customer support.
- No free trial
- The “Reward Gateway for Small Business” version is only available for companies in the UK and Australia
Reward Gateway provides a robust yet user-friendly employee engagement solution that can help you boost morale, retention, and productivity. It centers on employee surveys, including its proprietary four-question Engaged Index that benchmarks engagement. You can use this Index to identify at-risk areas for turnover and presenteeism, then conduct follow-up surveys on specific topics to dig deeper. Surveys can be created from existing templates or customized as needed.
A major advantage of Reward Gateway is how effectively it turns survey insights into impact. The platform makes acting on feedback easy with digestible analytics tied to engagement drivers. Leadership teams can clearly see potential areas for investment and how interventions may influence key metrics like retention. This proves the ROI on employee engagement spend and lends credibility when proposing new programs.
All in all, there’s a lot to like about Reward Gateway as an employee engagement software solution. It offers versatile survey options, an easy-to-understand yet robust scoring system, powerful segmentation, and actionable analytics. Companies looking to boost engagement and improve culture through data-driven insights would do well to shortlist Reward Gateway.
Reward Gateway has over 4000 customers, including Ikea, McDonald's, Unilever, and Heineken.
- For companies under 100 employees and are based in the UK, Ireland, or Australia: It costs £6 (around $7.5) per employee per month for an annual subscription.
- For companies with 100+ employees: Undisclosed pricing. You will have to get in touch with their team to get the quote.
Best For
Rewards Gateway can be used by companies anywhere, though they do cater to U.S., UK, Ireland, and Australia-based companies best.
We use Reward Gateway daily as part of our employee engagement strategy. The platform is the core of our recognition measures, with a system in place for both peer-to-peer and manager-to-non-manager recognition, supporting employee achievements and effective efforts throughout the organization. Employees redeem recognition points daily for their contributions, which can be exchanged for benefits such as gift cards and unique experiences.
The employee discount feature offers exclusive discounts and cash-back offers from many retailers. We also rely on the well-being programs provided by Reward Gateway, which offer resources on physical, mental, and financial health to support our employees' overall well-being.
The communication tools are used for company news, updates, and surveys to gather important employee feedback. Analysis of engagement analytics helps us monitor and measure the efficacy of our recognition and rewards programs, allowing for data-driven improvements.
Reward Gateway is easy to use for both employees and administrators. It's highly configurable, allowing us to customize recognition programs and rewards to meet specific organizational needs. The platform offers a comprehensive suite of tools, including recognition, rewards, well-being programs, and communication tools, which helps simplify our HR processes and increase overall engagement.
We purchased Reward Gateway to help improve our employee engagement and recognition because there was a gap in providing formal and meaningful rewards and recognition for our employees. We've had it in place for approximately two years. Reward Gateway was chosen for its platform capabilities in combining recognition, rewards, employee discounts, and well-being programs. The organization believed it would add significant value. Additionally, the ability to configure the platform and gain data-driven insights has been a crucial feature for our needs.
The platform is not cheap. The extensive features require professional training for proper use. Integration with existing HR systems can be challenging and may require additional effort from developers.
Unlike similar tools that focus on one or two areas, Reward Gateway offers an all-in-one solution, making it easier to manage and improving engagement across the board. The platform is user-friendly for both employees and managers and offers high levels of customization to align with our branding. Constant upgrades ensure it remains relevant and scalable as our company grows.
Key criteria include the features offered to meet recognition, reward, well-being, and communication needs. Ensure the platform allows easy customization according to organizational needs and branding. Check the integration capability with existing HR systems to ensure seamless functionality. Consider the cost and scalability of the solution. User-friendliness and support services are also crucial for smooth implementation and operation.
Reward Gateway has expanded its features beyond recognition and rewards to include well-being programs, communication tools, and engagement analytics, making it a comprehensive platform for organizations with diverse needs.
Reward Gateway is ideal for organizations aiming to improve employee morale, satisfaction, and overall engagement through a structured and multifaceted approach.
Companies with complex integration needs may need additional solutions or tools that would cover all their needs, and they may not find Reward Gateway to be the best fit.
Leapsome
Leapsome is highly flexible; you can choose to build on its best-practice surveys and questionnaires developed by psychologists or customize everything — from questions to timelines and anonymity settings.
PROS
- Leapsome is feature-rich and easy to use.
- Through anonymous surveys, managers can collect honest feedback to understand employee sentiment.
- Users appreciate how Leapsome centralizes feedback and reviews in one place.
- The notifications and reminders ensure tasks aren’t neglected.
- The visual charts, graphs, and analytics in Leapsome help you understand feedback and performance data.
- Leapsome is quite feature-rich; the platform packs modules for employee onboarding, learning management, engagement, performance management, goals tracking and much more.
- The majority of users find Leapsome’s UI to be friendly and easy to navigate.
- There are lots of third party integrations options to choose from, including Slack, which many users appreciate.
- The platform has transparent pricing, and you only pay for the modules you need.
CONS
- Users can’t include images or files in feedback.
- Leapsome’s wide range of features does mean a learning curve and lengthy implementation.
- There isn’t a mobile app for quick access on the go.
- Free trials require a sales demo to access.
- There is currently no way to post or upload an image or file into your feedback.
- Since Leapsome can do so many things, you may need some time to get used to it. The implementation process can also take some time.
- There currently isn’t a mobile app that users can download and access Leapsome quickly on-the-go.
- Free 14-day trials are available but you need to book a demo with the sales team first to sign up for one; you can’t do so on your own.
Leapsome offers a host of features dedicated to measuring and improving employee engagement. Through easy-to-create surveys featuring pre-made templates based on scientific research, you can regularly collect anonymous or identified feedback from your employees and gain valuable insights.
Among the Leapsome features, what stood out for us is its advanced sentiment analysis. Using AI and machine learning, the software can analyze open-ended survey responses to uncover hidden insights and common themes. It automatically scores the sentiment of qualitative feedback to reveal how employees truly feel. This level of analysis provides the actionable data you need to tackle the biggest engagement challenges.
Leapsome also enables the segmentation of survey results by factors like tenure, team, and manager. By spotlighting correlations between engagement drivers and performance or turnover, you can develop targeted strategies for improving the culture at your organization. Selective sharing options allow managers to view trends and feedback relevant to their teams without compromising anonymity.
With its focus on survey customization, automated deployment, advanced analytics, and anonymous follow-up dialogues, Leapsome combines comprehensive feedback collection with the tools to turn insights into positive action. If you’re seeking to measure employee experience and make positive changes to workplace culture, we think Leapsome is worth checking out.
Over 1,500 companies use Leapsome, including Mercedes Benz, Spotify, Trivago, Eventim, and Babbel.
Leapsome’s pricing depends on the number of your employees, the modules you want to use, and the length of your contract. Its modular pricing starts from $7 per user per month when billed annually. To get a detailed quote, contact Leapsome’s sales team. You can also test out Leapsome free of charge for a full 14 days - no credit card required.
Best For
Leapsome can be used by companies of all sizes across different verticals.
Culture Amp
Culture Amp boosts engagement through dozens of ready-made and customizable surveys, powerful analytics, and integration capabilities. To top it all off, the platform is supported by a group of data experts focused on everything relating to engagement.
PROS
- Culture Amp has an intuitive, easy-to-navigate interface.
- You can choose from multiple survey templates or create your own.
- Upon survey completion, the platform gives you insights into employee sentiment via heatmaps, trendlines, and benchmarks.
- You can set goals and track their progress seamlessly.
- You get useful reminders about different things like tasks, reviews, and 1:1s.
- People science team
- Tons of engagement surveys
CONS
- Customization options for reviews and ratings are limited.
- The platform features a text-heavy design that lacks visual elements like charts.
- It takes time to understand the platform’s full capabilities.
- The pricing isn’t publicly disclosed and can only be obtained after booking a demo.
- Their people science plus offering is not available for very small companies
- Enterprise clients might find that they lack some of the integrations and customizations a bigger team needs.
Culture Amp provides organizations with an effective system to regularly pulse their workforce, dig into key drivers of engagement, and take proven steps to create a thriving culture.
One of Culture Amp's greatest strengths is its library of 40+ customizable survey templates designed by experts in organizational psychology. You can leverage these prescriptive questionnaires to glean actionable insights around engagement, inclusion, onboarding, company events, and more. The software also benchmarks results against over 1 billion survey responses, allowing you to understand your engagement levels compared to top-performing companies.
Another feature worth highlighting is Culture Amp’s Retention Insights, which gives you early warning signs around employee flight risks. It doesn’t stop there though, Retention Insights also gives you suggestions on what you can do to bring these employees around.
The insights Culture Amp gives you aren't just comprehensive for leadership - they empower each employee to feel heard while driving change at an individual level. Both managers and employees appreciate the customized reporting and focused recommendations that translate feedback into clear steps forward. The platform is thoughtfully designed for each stakeholder, providing leaders with a birds-eye view of engagement while giving teams and individual employees visibility into areas requiring their input. This connectivity fosters a culture of accountability at all levels.
Culture Amp is used by over 6500 companies, including SoulCycle, Canva, McDonalds, Etsy, and Bombas.
Culture Amp has three modules - Engage, Develop, and Perform. The pricing isn’t fixed and is calculated based on the modules, number of user seats, and features you need. Contact the Culture Amp sales team for pricing details.
Best For
Culture Amp serves growing and large companies best, regardless of industry and location.
I utilized Culture Amp for employee engagement surveys. The workflow allowed for direct links sent via email with data pulled directly from our HRIS as well as links and QR codes for employees without email access.
Post survey, the platform also provided action planning guidance and built-in training solutions with life labs. Culture Amp linked with our HRIS, Ceridian, and was able to provide a great demographic breakdown while maintaining the confidentiality of the survey. It also had a great sentiment tool for all free text reporting so you were able to analyze if it was a positive or negative comment with themes rather than read every single comment submitted.
- The end user experience from employees' end on computers, tablets, and phones was top-notch.
- Data analytics were clear, easy to use/export, and provided clear trending vs previous years or industry benchmarks.
I utilized Culture Amp at a previous employer for 2 years before switching organizations. We migrated to this platform from a paper employee engagement survey. Culture Amp provided great transition, resources, and tools to be successful in a manufacturing environment where many employees did not have access to a personal computer or e-mail. The end user interface was a huge selling point.
The backend side of the platform is also very strong. I loved the data analytics and how much you could compare data year over year. Culture Amp also stood out against competitors with their post survey support in the form of suggested action items and personalized training items. I loved this program so much that I immediately shared them as a vendor option with my new organization.
- There was no way to combine smaller participating groups for combined engagement data.
- Additional modules were great (performance) but expensive compared to the current platform.
- They had great exports for PowerPoints but I wish the templates could be customized.
I loved how Culture Amp tied in with our HRIS for demographic and contact information and was super user-friendly both as the end user and admin. The platform is advanced in ease of use compared with other platforms.
End user experience should be top of mind as if the system is complicated to access or use employees will not participate in surveys.
Ease of understanding data analytics and custom access/reports is a must. This platform is able to have custom results mass exported/delivered to leaders
It continuously adds benchmark data, training modules, and improved action items for survey results.
Organizations that need data split by site, function, and/or leader are a great fit for Culture Amp. Also, organizations that need flexibility on how users interact with the system (mobile, tablet, computer), etc., would benefit from the platform.
Lastly having an HRIS is great for system integrations but organizations can also upload user data by spreadsheet so it is not a full requirement.
It is an expensive platform so if you have a limited budget this may not be a great fit.
Kudos
Though it primarily focuses on employee rewards and recognition, Kudos has expanded its platform with features for understanding and driving engagement, including sentiment surveys, detailed analytics, incentive campaigns, and more.
PROS
- Kudos’ interface is quite intuitive, making recognizing coworkers very easy.
- Employees like the ability to reward and appreciate peers.
- Employees can earn points to redeem for gift cards and prizes.
- Unique, company culture-oriented features are present all across the platform, such as in the way they approach analytics, or on the actual Culture Accelerator module.
- Excellent relation of mobile / desktop functionality. You basically get all the bells and whistles on both versions.
CONS
- The monthly point limits to award others can be restrictive.
- The system can be buggy at times, especially when redeeming points for rewards.
- The gift card options are somewhat limited, especially for local brands.
- There is no free plan or free trial.
- Unless you get a demo and start exploring the tool with the help of an insider, we’d say it’s somewhat hard to get a good idea of what features are like, how they work, and even what they do, just from their website alone.
- From our research, we could gather that the points system and how this works can get a bit confusing for some users.
Kudos’ platform packs several modules aimed at improving employee experience. For starters, it lets you create and deploy anonymous Sentiment Surveys, enabling employees to safely provide feedback and giving you reliable insights to identify issues within the current workplace culture. All of these insights, along with trend analysis, are neatly displayed in the Kudos Dashboard.
Going beyond surveys, Kudos can help you create a culture of appreciation through its user-friendly peer recognition tools. Employees can send customizable Kudos cards to colleagues to highlight appreciated actions, from individual contributions to team efforts.
You can also use the platform to delight employees with all sorts of rewards, including merchandise, events, travel, charities, gift cards, and even custom rewards. Kudos’ rewards system is point-based, which means you give employees points as incentives, and they get to choose to redeem their accumulated points for. For the most part, we’ve found the point value assigned to rewards fair, without added fees.
Another stand-out module you’ll find within Kudos is its Culture Accelerator. Through it, you can create specialized campaigns to incentivize behaviors aligned with your company’s values and objectives. All of these campaigns can be customized to reflect your company brand and messaging, and if you need any help, you can work with a Kudos Program Designer to ensure your campaigns hit the mark.
If you’re a mid-to-large company looking to elevate employee engagement through data-backed insights and values-driven recognition strategies, we think Kudos checks all the boxes and is highly worth checking out.
Kudos is used in over 80 countries. Some of their customers include KidsPeace, Kronos, DHL, Chewy.com, and Make A Wish.
With a minimum requirement of 500 employees, Kudos offers pricing starting at $3.25 per user per month. The actual cost varies based on factors such as the number of users and the contract length.
Best For
Kudos is best suited for companies with large teams, from 500 to thousands of users in practically any country and industry.
I use Kudos on a daily basis as it is added to the company Slack and on the general chat channel. It is categorized in different leaderboards based on a variety of criteria like company's values, culture, most number of kudos received, and most number of kudos given by someone.
It is a fun way to keep everyone engaged and make the employees feel valued for helping each other out. You can accumulate points that can be redeemed for money. It also makes recognizing people easy and builds a culture of help and collaboration.
My organization bought Kudos to implement an employee recognition system, which was quick and fun. It was a way to acknowledge people for the little things they did on a regular basis and not have to wait till the Performance reviews.
I wish it could also include the contract employees. I can’t think of any negatives of using the app. Maybe it can have more emojis to include in more activities.
I have not used any other similar tool, I used Kudos and it did exactly what the team was looking for.
They should understand that this tool is not to replace any formal reviews or engagement activities. It is merely to supplement and extend the engagement among the team and highlight quick wins to create positivity
I have not seen much changes during my time of usage
I think a technically savvy workplace is important and would be the best scenario to use the tool
Organization where not much technology is used on a regular basis and/or if the employees are out if the field mostly, it may not be the best option, as people are not on the same channels to recognize each other.Field sales, construction etc are some industries
Empuls
Empuls’s engagement solution lets you run a variety of surveys, including Pulse, eNPS, and 360 Feedback surveys. All surveys are customizable and can be anonymized so your employees feel at ease giving honest feedback.
PROS
- Empuls features a modern UI that’s easy to navigate. They also offer plenty of self-help articles to help you get started.
- The platform is quite comprehensive, with tools covering employee communication, engagement surveys, recognition, rewards, and analytics.
- Employees are able to participate in surveys on the go with the help of Empuls’ mobile app available on both iOS and Android devices.
- Their affordable and tiered pricing ensures companies of different sizes can try out the tool and scale it up or down as needed. They also offer a 30-day free trial that anyone can sign up for.
- Empuls features a modern UI that’s easy to navigate. They also offer plenty of self-help articles to help you get started.
- The platform is quite comprehensive, with tools covering employee communication, engagement surveys, recognition, rewards, and analytics.
- Employees are able to participate in surveys on the go with the help of Empuls’ mobile app available on both iOS and Android devices.
- Their affordable and tiered pricing ensures different size companies can try out the tool and scale up or down as needed. They also offer a 30-day free trial that anyone can sign up for.
CONS
- A few users find the options for rewards rather limited. Several of them are specifically wishing for the inclusion of more Amazon gift cards viable in their countries.
- Employees cannot share their points with each other at this time.
- Once you assign a sub-domain, you cannot change it later.
- Several users have experienced performance speed issues with Empuls’ mobile app.
- There is no monthly billing option.
- A few users find the options for rewards rather limited. Several of them are specifically wishing for the inclusion of more Amazon gift cards viable in their countries.
- Employees cannot share their points with each other at this time.
- Once you assign a sub-domain, you cannot change it later.
- Several users have experienced performance speed issues with Empuls’ mobile app.
Empuls provides organizations with a host of tools to listen to, diagnose, and act on employee feedback to boost engagement. Central to its offering are anonymized pulse surveys which can help you elicit honest input. You can customize these surveys or choose from existing templates, thoughtfully created in partnership with HR experts at SHRM.
Another powerful tool is Empuls’ simplified eNPS surveys, which help you identify brand promoters, passives, and detractors with a single score. The detailed classification, coupled with guidance on how to engage each segment, enables you to convert detractors and passives into loyal promoters.
Once feedback is in, Empuls makes it easy to diagnose problem areas through cross-linkage insights between engagement, performance, culture, and more granular analytics. The platform detects interconnections that highlight priorities for improvement. These data-backed insights inform Empuls’ Act phase, where you are given action plans and change management recommendations tailored to addressing each engagement obstacle.
The ability to capture feedback across the employee lifecycle is another thing we like about Empuls. Right from onboarding to exit interviews, Empuls’ conversational surveys help you uncover how employees feel at each touchpoint. These staged insights along with data from pulse and 360-degree surveys, allow you to craft targeted strategies that elevate the experiences of your employees.
Empuls has over 1,000 global customers, including Prodevans, Magzter, KPIT, Quixy, and more.
Empuls’ modules are sold separately. Below is how much each module costs, billed annually:
- Reward and Recognize: $3 per employee per month.
- Surveys: $3 per employee per month.
- Social Intranet: $1 per employee per month.
- Perks and Benefits: $2 per employee per month.
Best For
While Empuls offers several competitive features for every business, it’s most suitable for small to medium-sized businesses who want to build a people-first environment.
Assembly
With an adoption rate of over 90%, Assembly is a rewards and recognition platform that also allows you to customize and send out all sorts of engagement forms and receive actionable feedback.
PROS
- Explore the platform for free, no need for a credit card or demo
- Great set of features for the price point
- Make your own rewards and even set up a points system with automated incentives
- You have the option to go with a month-to-month plan or a long-term contract. For the latter, you can reach out to their team for a custom deal if it’s a larger team. However, keep in mind that the minimum agreement is 12 months.
CONS
- Coins and points do expire, so sometimes they’ll expire by the end of the month before you can use them, although you get more the next period.
- SSO is only included with some plans. For others, it can be purchased as an add-on.
Assembly started out as an employee rewards product and rapidly grew into a comprehensive platform that facilitates employee engagement, project management, and performance management.
Thanks to customizable forms and workflows, companies can use Assembly to send pulse surveys, conduct routine standups and 1:1s, track progress, automate employee recognition, and much more.
To put it in numbers, Assembly sees around 90% of employees use it on a monthly basis which is evidence that companies are successfully using it to build stronger cultures with more engaged employees.
Coca-Cola, Quest Nutrition, Nesco Resource, HelloTech, Amazon
Assembly has four plans that are priced as follows:
- Starter: Limited to 10 members, the Starter plan is free of charge and is designed for small teams that are interested in employee recognition.
- Lite: For $2.80 per member per month, billed annually, the Lite plan is designed for teams that want to maximize their employee engagement. This plan is limited to 50 members.
- Standard: For $4.50 per member per month, billed annually, the Standard plan packs all the necessary features for businesses to amplify cross-functional engagement, without any limits on the number of members on board.
- Premium: Designed for large organizations that need a custom and unique program, the Premium plan can accommodate unlimited members. Contact Assembly’s Sales team for a price quote.
Best For
Assembly can be used by companies of all sizes across different verticals.
Assembly is such a fantastic platform for sharing gratitude with your colleagues, across the organization as a whole, as well as internally and externally between departments. It is straightforward, easy, and fun to use! This tool is especially good for nurturing culture across a remote team. The integration with Slack makes it seamless for the team to use and engage with, and Assembly engages senior leadership with ease.
Simple, fast platform. Easy set-up and free trial version prior to transition to paid version. Easy implementation and great reporting options and support.
In the age of remote, work-from-home, and hybrid models, and all of the inherent challenges it presents, Assembly has allowed us to continue to celebrate business culture and monetize the value of success within our organization. We are able to easily recognize team members and their accomplishments so that those ambiguous moments can become tangible for the entire company to see. Acknowledgements of birthdays, anniversaries, work anniversaries etc. are seamlessly built in, never to be forgotten or overlooked. Coins can be exchanged for gifts, donated to charity, traded in for company-branded gifts, or cashed in for rewards. Our engagement rate is over 90% on the Assembly platform and we are very excited to see how they can continue to evolve its value proposition.
Coins expire if not used in time. UX could be more user-friendly. Larger tiered allotments would be a great improvement.
When considering any employee recognition platform, functionality and reporting should always be heavily weighted in the final decision. Recognition platforms go hand-in-hand with engagement surveys; some platforms do not offer this feature or offer. Limited version of this feature. Mobility and accessibility are primary concerns, especially where remote and global teams exist. Also, goal/challenge creation, tracking and attainment features are wonderful enhancements to include.
There have been consistent upgrades to the platform and Assembly is very open to feedback and suggestions.
Assembly is ideal for small and mid-market organizations.
Assembly would not be a good fit for large/enterprise organizations.
Motivosity
Motivosity’s product is changing every time we see it! We like that their employee Net Promoter Score survey (eNPS) goes out on the cadence you choose, and their feature-rich tools combine community, recognition and rewards, and employee insights.
PROS
- Easy to use for both employees and managers.
- Employees can access this system from their phones, desktop, and apps they are in at work, such as Teams/Slack.
- Free implementation support is included in all plans.
- Premium support: Help desk, help site, community site, training videos, quarterly QBRs with a dedicated Customer Success rep (for large customers) in every product.
- The average administrator spends 43 minutes per month in this system.
- Robust analytics to measure the impact of their platform as well as measure employee sentiment
- eNPS surveys, template surveys, plus build your own surveys.
- Employees can access this system from their phones, desktop, and apps they are in at work such as Teams/Slack
- One platform that combines rewards, recognition, employee engagement, and more
- Built in reporting with insights around potential attrition, most recognized employees, managers that need coaching, etc.
CONS
- Only has dollar (not points) based rewards. Their research shows dollars are more effective, but many companies want points.
- Doesn’t allow for as many rules regarding who can give what dollars to whom (for example, a team member could theoretically give 100% of their rewards to a friend each month).
- Only has dollar (not points) based rewards. Their research shows dollars is more effective, but many companies want points.
- Some users claimed sometimes it can be a bit buggy connecting to Slack to notify people that an appreciation came through.
- It would have broadened the number of gift card options for users to choose from.
- There could have been an easier way to integrate the software with swag stores. For now, you have to transfer funds to a card and then link that card with the swag store, which slows down a bit the process to cash in funds.
Motivosity product’s philosophy is that engagement and recognition should come from the bottom up, not from the top down, which explains why the software is designed to be simple for employees to access via their mobile devices, Slack/Teams, and also easy to use with an interface that looks like a social platform vs. enterprise software.
Motivosity’s solution is based on three pillars: Building Community, Employee Recognition, and Manager Relationships. The platform enables employees to interact with their entire team via a Facebook-like social feed and recognize and reward peers for a job well done, while managers engage with their team members, see where their employees are going above and beyond, and understand and track employee engagement.
What’s also great about Motivosity is that it’s scalable. Users can upgrade plans and add additional products or team members as they grow.
Instructure, University of Michigan, WGU, Cotopaxi, HealthEquity, DF Credit Union.
Motivosity offers two main products:
- Community and Connection + Recognition and Rewards: costs $4 per person per month and is automatically bundled with the other Motivosity products.
- Employee Insights: Employee Insights costs $2 per person per month.
Best For
Movitosity has customers from 25-person startups to 10,000-employee large enterprises. However, their sweet spot tends to be mid-market (75-750 employees) companies looking to take their employee experience to a new level.
We had used Motivosity to promote events in the community. We also used it to facilitate Employee Giving (i.e. Hurricane Maria in Puerto Rico several years ago). During the pandemic, it was leveraged especially to lean into our Employee Resource Groups. We used it to focus on specific dates on the calendar, such as Veteran's Day, Juneteenth, and International Women's Day. We also used this platform to encourage Employees to take the Employee Experience Survey.
Clean Interface. Multi-faceted and easy-to-use
Our organization bought Motivosity as part of our strategy for Corporate Social Responsibility. A discovery from our Employee Experience survey showed that there was an interest in our employees who wanted to give back to the community.
The interface is easy to use. The benefits of the platform include multiple functions such as global connection and employee giving. I used this Motivosity for close to a year.
I don't have anything negative to see about Motivosity.
I would say that Motivosity offers multiple streams to help support Employee Engagement.
Executives should think about the company culture. Does the culture support employees taking on projects and missions for CSR projects? Also, from a Technical standpoint, is it easy to integrate with their current systems?
I would say Motivosity has made our needs, and it has stayed the same.
For-profit corporations and/or organizations with many employees.
Small non-profit companies with small margins.
WorkTango
WorkTango helps you measure engagement and collect actionable feedback easily and confidentially. You can leverage its real-time dashboards and analytics to understand employee sentiment, empower managers to act, and drive positive organizational change.
PROS
- You can run unlimited surveys, available in over 20 languages including English, Spanish, Chinese, French, German, Italian, Japanese, Portuguese, and Korean.
- You can use WorkTango’s research-backed and statistically validated assessments, or create your own.
- Anonymous Conversations enable managers to acknowledge and respond to open-text survey comments while protecting employee anonymity.
- You can compare your engagement survey results to internal and external benchmarks.
- Open-text responses can be summarized with Natural Language Processing (NLP). It can also bring the most used terms front and center in a word cloud.
- Unlimited surveys available in English, Spanish, Chinese, French, German, Italian, Japanese, Portuguese, and Korean.
- You can add modules as you go and these will be charged on a prorated basis.
CONS
- There isn’t a monthly billing option. You have to pay by year.
- All plans require a minimum commitment of 12 months.
- Free trials aren't available at this time.
- Billing is only done annually and all plans require a minimum agreement for a 24-month subscription (see our FAQs for more and their pricing page for full details).
- Several users have complained about the rewards redeeming process being not very intuitive.
WorkTango’s Surveys & Insights module is all about helping businesses measure and improve employee engagement. We like that users can customize and deploy an unlimited number of surveys to gather feedback across the entire employee lifecycle. Survey creation is made even easier with WorkTango’s library of expert-designed questions, ready to be used as needed.
Once responses are collected, WorkTango's dashboards and reporting features kick in. The sophisticated analytics help identify key themes and trends from both quantitative data and open-ended comments. Features like the Sentiment Cloud summarize the overall positive and negative sentiment within employee feedback, while easy benchmarking shows how your company compares to other players in your industry. These insights are presented through highly visual, easy-to-grasp dashboards tailored to different roles.
But WorkTango isn't just about measuring engagement. The software offers predictive recommendations and suggested actions based on survey results. Leaders can then turn these recommendations into accountable action plans with progress tracking. For developing leaders' capabilities, WorkTango even suggests relevant learning resources to build skills in areas needing improvement. It’s overall, a very well-thought-out platform.
Over 1,000 companies use Worktango’s solutions, including Kia Motors, HUB International, Rexall, and Accruent.
WorkTango pricing is calculated based on each customers' needs. For more information, we recommend booking a demo with their Sales team.
Best For
Although WorkTango can be used by any company size, from SMBs to Fortune 100 enterprises, their 1000+ customers are predominantly mid-sized to large companies.
Several times a year, I utilize Worktango to collect employee engagement data. This platform offers fantastic features enabling me to gauge employee sentiments regarding the company, their roles, and their managers. Once the data is gathered, it's meticulously organized to furnish leadership with insights into employee perceptions of the company's dynamics.
The standout features of Worktango that I appreciate are its robust analytics capabilities, particularly how it provides breakdowns for each demographic, department, and manager. The customer service is exceptional; they consistently demonstrate eagerness to assist me in optimizing tool usage, introducing new features, and ensuring I maximize the value of my subscription. I also find the points system for recognizing team members appealing, as it offers opportunities to earn gift cards and other rewards.
Our team has relied on Worktango for approximately a year, finding its points system particularly commendable. These points can be redeemed for various rewards, such as gift cards, fostering motivation and engagement. Additionally, Worktango's software has proven instrumental in enhancing decision-making processes, driving innovation, strengthening supplier or partner relationships, bolstering customer relations and service, and fostering internal operational efficiencies. Notable features include its robust role-based access mechanism and intuitive drag-and-drop platform for crafting tailored employee recognition campaigns. The platform also offers an excellent recognition and rewards tool, boasting easy implementation and AI-driven data analytics.
The system's export functionality is somewhat restricted and could benefit from additional options. While it's a modern platform, it's quite narrowly tailored to its own methodology. Integration between Worktango and Microsoft Teams lacks the intuitive ease required for seamless collaboration. While raw data is accessible, visualizing and leveraging it in its current form can be time-consuming, especially concerning usage data and the quality of feedback provided to employees. Certain navigational aspects could also be more user-friendly.
Among employee recognition and engagement systems, Worktango consistently secures a spot in the top two rankings. It offers competitive pricing and holds the second position for customer service responsiveness and ease of use.
When evaluating software options, businesses should prioritize factors such as ease of use, analytics capabilities, and cost-effectiveness. Additionally, companies should emphasize feedback mechanisms, goal alignment, people analytics, and lifecycle surveys in their decision-making process.
I’m unsure of how WorkTango changed or evolved over time.
WorkTango is ideal for small to medium-sized companies.
I cannot think of any companies for which WorkTango can’t be a good fit.
Mo
Mo drives morale and engagement through its easy-to-understand rewards system, peer nominations, and an AI Assistant that ensures appreciation never falls through the cracks.
PROS
- The UI is user-friendly, and the majority of users like the wide range of vouchers they can provide using the platform.
- The platform automatically nudges employees to recognize one another’s achievements if they haven’t sent recognitions in a while.
- Mo’s pricing is publicly shared and quite reasonable compared to similar solutions.
- Users can access the platform in 12 languages.
- Android and iOS mobile apps are available for on-the-go access.
- Mo’s UI is easy to navigate, and users seem to appreciate the varied choice of gift cards they can offer through the platform.
- The platform’s pricing is transparent and reasonable compared to similar solutions in this space,
- Mo is available in 12 languages and growing.
CONS
- Mo currently only integrates with Slack and Microsoft Teams.
- The availability of customer support is limited to weekdays from 9 AM to 5 PM GMT.
- There aren’t free trials or free plans that you can sign up for at this time.
- Mo currently has limited integrations (only Slack and Microsoft Teams)
- The customer support hours are limited to weekdays, 9 AM - 5 PM GMT.
Mo’s platform takes on employee engagement through meaningful rewards and recognition. At its core, you’ll find Moments and Boosts - which are simple yet effective features engineered to fuel morale. Managers can easily create Moments to praise team or individual accomplishments, pairing the shout-outs with gift cards or custom rewards. Boosts, on the other hand, are automations that ensure day-to-day kudos are never forgotten.
We appreciate Mo’s attention to different preferences through its varied and customizable reward options. We also like how straightforward their rewards program is; if a user puts in $5 to recognize someone, the recipient gets $5 to redeem. Having a clear dollar value to rewards is great for a few reasons: it’s simpler for users to understand (as opposed to confusing point-based systems), and it also makes budget tracking infinitely easier.
Mo also promotes inclusiveness in its peer-to-peer nomination features, which give employees the ability to actively recognize one another. This not only makes employees feel more empowered but also contributes to a positive and supportive company culture.
To complement its core offering, Mo recently introduced its AI-powered Assistant tool, which provides customized recommendations on actions leaders can take to boost engagement further. For example, it will automatically remind managers of upcoming employee milestones like birthdays and work anniversaries. Or if someone hasn’t given praise to a deserving co-worker in a while, the Assistant will gently prompt them to send some appreciation.
Mo counts over 58k users using its platform, including SGN, The O2, NHS, Aspen, William Hill, and SHL.
Mo’s offering is available over three plans. When billed annually, the pricing for each plan is as follows:
- Appreciate: This plan is designed for small teams who are new to recognition software. It costs $2.25 per user per month and includes features that allow you to acknowledge achievements, celebrate birthdays, anniversaries, and more.
- Engage: Priced at $4.5 per user per month, this plan includes everything in the Appreciate plan and additional features such as the ability to nominate individuals for awards and grant rewards, access advanced reporting and insights, and integrate with third-party platforms.
- Transform: Tailored for large companies, the Transform plan has personalized pricing. It encompasses all the features available in the other plans, along with rewards and recognition program design, advanced security measures, premium support, and implementation services.
Best For
Companies of all sizes can use Mo to drive employee engagement through rewards and recognition.
SurveySparrow
SurveySparrow can help you boost employee engagement through pulse surveys, assessments, and automated feedback workflows that provide actionable insights from pre-hire to offboarding.
PROS
- SurveySparrow has an intuitive and user-friendly interface.
- Users like the ability to customize survey questions, design, flow, and logic per their needs.
- Integration with CRMs, marketing platforms, and collaboration tools allows for more process automation, seamless data syncing, and workflows.
- Responsive customer support.
- You can translate surveys in over 50 languages.
- There’s a 14-day free trial, no credit card required.
CONS
- Starting at $19 per user per month, SurveySparrow's pricing is on the expensive side, making it out of reach for startups and small businesses. That said, you can try their newly released employee engagement and recognition solution, ThriveSparrow, for just $3 per user per month.
- The extensive features make the initial learning curve steep, especially for beginners.
- The reporting feature could use some improvement, with users reporting issues with extracting, analyzing, and compiling survey data like text responses into reports.
- A few users reported experiencing technical issues like surveys crashing or not loading properly. There were also spam filtering limitations that allowed fake responses.
SurveySparrow’s employee engagement solution helps you gather and act on employee feedback, from even before they’re hired and throughout their journey with your company. Right from the start, SurveySparrow helps attract top talent through engaging video survey forms that simultaneously collect the information you need and showcase your company culture. Once new hires join, you can ensure their onboarding goes smoothly by sending feedback surveys and providing the resources they need.
One of the things we were impressed with is SurveySprarrow’s ability to auto-send pulse surveys regularly. These short, routine surveys give real-time data on how satisfied employees feel regarding their work, benefits, company culture, and more. You can then dig into SurveySparrow's reports to glean actionable insights and make data-driven improvements.
When it's time for an employee to move on, SurveySparrow's exit surveys provide closure by uncovering the reasons behind their departure. This valuable feedback lets you address any issues to boost retention company-wide.
With its focus on actionable data, automated workflows, and integrated recruiting-to-offboarding feedback features, SurveySparrow is definitely worth checking out if you’re in the market for a suite with a host of employee engagement features. They’ve also recently launched a dedicated employee engagement and peer recognition product called ThriveSparrow, with affordable pricing plans businesses of all sizes can use and derive value.
SurveySparrow has over 100,000 customers, including Xerox, Godrej, Honda, Opera, and Grand Thornton.
For individuals
- Basic: $19 per month (billed annually) for a single user and 2,500 responses per year.
- Starter: $39 per month (billed annually) for a single user and 15,000 responses per year.
For teams:
- Business: $79 per month (billed annually) for up to 3 users and 50,000 responses per year.
- Professional: $249 per month (billed annually) for up to 5 users and 100,000 responses per year.
Best For
SurveySparrow’s engagement solution is best suited for growing companies and enterprises.
I use SurveySparrow to gather feedback from employees, which helps improve our service delivery. Additionally, I integrate the tool with WhatsApp to automate the collection of reviews from employees in different regions we operate in. The tool's chat system also enables real-time feedback collection from clients who visit our pages, enhancing our responsiveness and engagement.
I appreciate the user-friendly interface of SurveySparrow, which makes navigation straightforward. The pricing is affordable, scaling reasonably with the number of users, which suits our budgetary constraints. Furthermore, I value the tool's ease of integration with other live chat tools, streamlining the collection of reviews directly from chat interactions.
Our organization purchased SurveySparrow to enhance our feedback collection and review processes, aiming to improve service delivery within our human resources sector. Additionally, it facilitates the collection of client feedback, particularly useful when integrated with employee automation tools. I have been using this tool for over three years, during which it has significantly raised the standards of talent acquisition management at our company.
The customer care team is slow to respond to technical queries via live chat, which can be frustrating. The tool supports very limited payment options, complicating the subscription process. Additionally, some integrations, such as with Intercom, do not function properly, limiting its utility.
SurveySparrow offers more competitive pricing compared to other tools I have evaluated, making it a cost-effective choice for our needs.
Potential buyers should carefully consider the pricing and the tool's capabilities relative to their specific needs before making a purchase. SurveySparrow is particularly well-suited for HR departments focused on collecting employee feedback and customer reviews. Assess whether the tool's features align with your organizational requirements to ensure it adds value.
Over time, SurveySparrow has been enhanced with a faster-loading browser extension, improving ease of use and accessibility. This development demonstrates the company's commitment to evolving in response to user feedback and technological advancements.
This tool is especially beneficial for human resource managers who need to manage and improve internal feedback mechanisms efficiently.
SurveySparrow is not well-suited for support operators, as it lacks specific functionalities tailored to optimizing support operations.
15five
15Five provides administrators with access to assessments that collect employee feedback on topics including working from home, diversity, and inclusion. The questions are science-backed and anonymous, giving employees a safe space to provide detailed and candid answers.
PROS
- 15Five helps HR leaders run their performance programs from start to finish and make talent decisions based on a 360-degree view of each employee.
- With the help of visual dashboards, HR leaders can access colorful and easy-to-comprehend insights that will make their talent decisions easier.
- The platform is fairly easy to use, comes with a mobile app, has transparent pricing, as well as a 14-day free trial so users can try before they buy.
- 15Five helps HR leaders run their performance programs from start to finish and make talent decisions based on a 360-degree view of each employee.
- With the help of visual dashboards, HR leaders can access colorful and easy-to-comprehend insights that will make their talent decisions easier.
- The platform is fairly easy to use, comes with a mobile app, has transparent pricing, as well as a 14-day free trial so users can try before they buy.
CONS
- Some users reported experiencing difficulty creating new objectives or connecting existing objectives to parent objectives in the objectives section.
- When you create an engagement survey using 15Five's template, you can only choose from a selection of pre-made categories rather than creating your own.
- The out of the box integration options are quite limited, and a Zapier integration used to be available but is now sunsetted. As an alternative, 15Five does have a public API for users to plug in custom tools, but that requires a bit more work.
- Some users reported experiencing difficulty creating new objectives or connecting existing objectives to parent objectives in the objectives section.
- When you create an engagement survey using 15Five's template, you can only choose from a selection of pre-made categories rather than creating your own.
- The out of the box integration options are quite limited, and a Zapier integration used to be available but is now sunsetted. As an alternative, 15Five does have a public API for users to plug-in custom tools but that requires a bit more work.
15Five makes it easy for companies to regularly collect feedback from employees and gain insights to improve engagement. The platform is user-friendly and features a big library of expert-designed, science-backed templates on critical areas like manager effectiveness, engagement, DEI initiatives, and eNPS.
You can choose to deploy surveys to all employees or targeted groups in just two clicks. The surveys are designed to be completed in six minutes or less on any device so you get the highest completion rates possible. As for questions, these surveys dig deep to uncover things beyond basic satisfaction, such as how employees really feel about important topics like burnout, diversity, remote work, and more.
Once feedback is collected, you can analyze it at the company, department, or team level. You can also slice and dice the data to identify strengths and pain points among different demographics. Comparing survey responses over time or benchmarking against industry averages is also possible through 15Five. Furthermore, its customizable dashboards allow you to see all uncovered trends and patterns at a single glance. The HR Outcomes Dashboard, in particular, does a good job of analyzing engagement alongside key performance indicators, showing you how morale impacts retention, productivity, and more.
Besides the platform’s built-in analytics capabilities, which we think are already great, you can seek the expertise of 15Five’s team for additional support. Their advisors and coaches can help you interpret results and create targeted engagement strategies. They can also coach managers at your company to improve their leadership skills based on feedback.
Overall, we think 15Five’s employee engagement solution is quite solid and delivers on what it promises, i.e., taking the guesswork out of employee listening. It gives you the data and human insights needed to understand your people, drive engagement, and improve workplace culture.
15Five’s customer base includes Hubspot, Spotify, American Red Cross, Clearbit, Pendo and more.
- Engage $4 per user per month for access to all the engagement features, including surveys, analysis, and AI-based insights.
- Perform: $10 per user per month for access to the performance, OKR, and goal management features.
- Total Platform: $16 per user per month for access to everything 15Five has to offer.
Best For
15Five is suitable for growing companies and enterprises wanting to ensure that they're getting feedback from all corners of the organization.
For feedback on my current role. We use 15five weekly, on Fridays we must answer the questions provided by our manager and we submit high 5’s to peers if any of us have done something good, we show appreciation. I personally love to check weekly the responses from other peers or who is getting appreciation. I think that helps to motivate everyone!
- I like it because it helps us with accountability, we can support and appreciate our coworkers. We can communicate easily. I like it overall.
- It’s a great tool to keep track of the performances of employees.
- I like the fact I can create objectives and goals to work on
Our organization saw a need to have this tool because it helps to track our employees and their progress. As you can provide feedback to your manager or peers, there is transparency in the process and the employees can be heard. We have used this tool for over a year and it has impacted us in a positive way. When our employees feel appreciated, we see better results, we can show appreciation weekly and it’s noticed by everyone in the company.
- Well, I would say sometimes employees like privacy and as shown to everyone on the appreciation piece, some people might not like it.
- Also, the responses to questions, are not anonymous, and sometimes people won't be honest to the fullest, fearing they would lose their job.
It's the first time I use a tool like this. So, I can’t really comment on the competitors.
They need to think about how this tool will improve the culture, and environment and also understand that the business will be impacted in a positive way as the employees are being heard. If someone has an idea, they can communicate via 15five.
It has helped me to share my thoughts on how I feel or for any new ideas that can help the business.
Any company wanting to give feedback and appreciation to employees.
For a company that is not focused on its employees.
Benefits of Employee Engagement Software
There’s a lot to gain from employee engagement software. Most notably, these tools enable you to:
- Make employees feel heard: Employee engagement software provides an outlet for employees to anonymously share their opinions, voice out any concerns about the workplace and work culture, and propose suggestions for improvement. When employees feel heard and their feedback is taken into account, it leads to less turnover and higher productivity.
- Craft and deploy surveys like an expert: There’s no need to reinvent the wheel. The best employee engagement platforms are built on solid research, which often includes the input of IO psychology experts. They also often come with a host of ready-made survey templates you can deploy in minutes, with recommendations on what to ask, when to ask it, and how often.
- Automatically analyze and uncover employee sentiment patterns: One problem with traditional employee engagement surveys is that it can take a long time to analyze all the feedback gathered, and a lot of what is uncovered relates broadly to the employee experience but lacks actionable next steps. The best employee engagement tools can analyze feedback as it comes and give you a comprehensive understanding of employee sentiments, preferences, and areas for improvement.
- Continuously perform culture health: Most employee engagement platforms use pulse surveys to gather small amounts of data in frequent intervals. These surveys ask only one or two questions, keeping the pressure low and the response rate high. By establishing a consistent feedback loop, you can identify trends, address concerns before they grow into systemic problems, and adapt strategies to maintain a healthy work environment.
- Do a lot more than surveys: Oftentimes, employee engagement platforms bundle up their offerings with other solutions in the employee experience tech space, such as employee recognition and performance management software. Having all of these tools integrated into one platform reduces tech fatigue for your team and is easy on your budget too.
Common Mistakes When Buying and Using Employee Engagement Platforms
- Unreasonable expectations of impact: To be effective, the platform must work alongside a distinctive, authentic, and positive company culture. The software can supplement your efforts, but it won't “fix” company-wide problems with engagement. Employee engagement experts Mallory Herrin and Tracie Marie agree here, and Marie's experience has borne this out. She reminds us in no uncertain terms that engagement software cannot replace the power of a human connection.
- Unreasonable expectations of adoption: Affecting a company-wide change will take time. Simply put, inspiring behavioral change is difficult. After working in an environment that could have been more attentive to their engagement, employees are sometimes distrustful of initiatives that promise brighter days. The process of winning over the skeptics can’t happen overnight, but it can happen. The right time to start, whether with engagement software or other means, is now.
- Underestimating the slow pace of implementation: Like the plodding, uphill struggle of behavior change, implementation can also move at a painfully sluggish pace. To make it as easy as possible, choose a platform with an open API and/or partnerships with tools you already use. Consider your HR tech stack and daily communication tools: both must be seamlessly connected to your new tool to ensure a seamless transition.
- Trying to do too much, too fast: Be conservative and methodical about your rollout game plan. Some vendors offer assistance with this process, but if yours doesn't (or you choose not to follow it), you can orchestrate a successful rollout with good planning and reasonable expectations. From our experience, creating a schedule with a regular cadence that introduces features slowly is best. We’ve also found it helpful to take feedback from departments across the organization about the rollout order: the insight of your leadership and individual contributors is a massive asset.
The Business Case Behind Employee Engagement Platforms
Employee engagement software allows companies to have a better understanding of the health of their organization. These solutions give People and HR teams more insights into what is working and what needs to be fixed. When used right, employers can reap benefits by increasing the productivity of their workforce and by studying losses caused by employee attrition. Plus, we all got into HR in the first place to help people have a better experience at work, right?
We’ve designed this Excel-based calculator to help you think through the basic ROI from using the best employee engagement solutions. We highly suggest you use the video below to understand best how to use this spreadsheet.
We also have a page on our site dedicated to HR Tech ROI calculations if you want to check it out.
Key Features of Employee Engagement Software
- Employee surveys: Employee surveys are a fundamental capability of employee engagement software. These include pulse surveys for regular sentiment check-ins, eNPS (Employee Net Promoter Score) surveys to measure loyalty and satisfaction, and more in-depth annual or quarterly surveys. Sophisticated survey builders make it easy for HR teams to craft customized question sets while choosing from preset expert-validated templates.
- Anonymity settings: The best employee engagement platforms allow admins to configure anonymity settings on a per-survey basis. For example, demographic data collection can be toggled on or off. Respondents can also opt to submit written commentary anonymously with no identifying details. Setting the right anonymity parameters helps drive survey participation and enable tracking of trends for different subgroups.
- Automated distribution: Employee engagement tools allow you to configure surveys to be sent out either via email or other internal communication apps to pre-defined audience segments at the time and frequency of your choosing. There are often automated nudges and reminders, too, which further alleviate manual intervention, freeing admins and HR teams to focus on reviewing results and implementing strategies to enhance employee engagement.
- Real-time analytics: With the help of artificial intelligence and user-friendly dashboards, employee engagement software helps you analyze employee feedback and visualize key metrics like eNPS and satisfaction scores. Trends can be segmented across teams, locations, or any custom attributes captured, allowing HR professionals and leaders to respond promptly to emerging trends or critical issues.
- Reporting: Employee engagement software typically offers robust reporting tools. You can auto-generate and share reports for stakeholder audiences showcasing response rates, trends, and insights over time. You can also tailor reports by including or excluding sensitive groups and export results into various formats such as PDF and CSV.
Questions to Ask in Demos with Employee Engagement Software Vendors
- How does your platform measure and track employee engagement? What metrics and analytics does it provide?
- How customizable are the surveys and feedback tools? Can I tailor questions and flows to my organization's specific needs?
- What methods does the platform use to gather employee feedback (e.g., surveys, pulse polls, open text, etc.)?
- Does your system integrate with our current HRIS, payroll, or other platforms?
- What types of participation tracking does it offer (e.g., survey response rates, event attendance, etc.)?
- What kinds of real-time feedback capabilities does it have? Can employees provide input anytime?
- What types of employee segmentation and filtering options are available? Can I analyze data by role, team, location, etc.?
- How are the results and data visualized? What dashboards, reports, and insights can I access as an administrator?
- Does your platform provide action planning tools and follow-up workflows based on feedback results?
- How do you ensure data security and compliance with regulations? What is your security and privacy protocol?
- What type of support, training, and account management do you provide?
- Can you explain the implementation process? How long does rollout typically take?
- What are the pricing models available? Are there options to scale up or down as needed?
- Can I see a demo tailored to our specific use cases and needs?
Employee Engagement Software FAQs
What is employee engagement software?
Employee engagement software provides tools to gather employee feedback through surveys and pulse checks, facilitates internal communications and social connections, and enables managers to coach employees and analyze engagement metrics. By leveraging data and analytics, employee engagement software identifies areas for improving the employee experience and sparks action to nurture a highly engaged, satisfied workforce.
What is the difference between employee engagement and employee recognition?
Employee engagement refers to the level of enthusiasm, connection, and commitment an employee has toward their organization and its goals. An engaged employee is one who is fully involved in and enthusiastic about their work. In contrast, employee recognition is about acknowledging employees for their efforts and contributions. Forms of recognition include praise, rewards, awards, and appreciation events.
How do companies use employee engagement software?
Employee engagement software serves various purposes within an organization to improve the employee experience. Human resources teams conduct regular surveys through the software to monitor engagement levels and pinpoint problem areas. Managers utilize it to check in with their direct reports, provide coaching, and recognize achievements. The software also facilitates company-wide communications from leadership to all employees, as well as social connections between peers.
When is the best time to use employee engagement software?
Our community expert, Christina Moran, emphasizes that there’s no exact headcount or development phase to buy employee engagement software. The right time depends on your company’s unique needs. She recommends being on the lookout for signs that indicate widespread disengagement. This can include decreased productivity, absenteeism, and complacency. She adds, “Like with any software purchasing decision, the software should make your life better, easier, and higher-performing in the realm it’s being added to. It should be an enhancement, a value-add, not just an accepted cost.”
Final Advice on Buying Employee Engagement Software
The best employee engagement software is a game changer for organizations looking to supercharge their workplace experience and decrease employee turnover. There are no silver bullets when it comes to disengaged employees or having perfect insights into what’s going on with your business. However, this is a great place to start.
If your company needs a better way to start gathering employee feedback or is simply looking for ways to improve culture, then our suggestion is to start by getting demos with 2-3 of the top employee engagement software companies in order to figure out the details around how this would work within your organization. Good luck!
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