Zoom's Remote Team Management Solution (Review) - 2022

Huda Idris
Technical writer, HR software advisor, and marketing strategist
May 16, 2022
We spend hundreds of hours researching the best HR and recruiting software so you don’t have to.  We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software.  However we may earn a small fee if you click on vendor links on this page.
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Zoom Versus the competition

Zoom a robust video conferencing solution that's used by millions of people worldwide. Anyone can access it for free on a browser, or via its desktop and mobile apps.

If you're ready to get a Zoom demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!


Zoom Review

Zoom has become the go-to video conferencing solution. It started with sales, and now is ubiquitous for 1:1 meetings, small groups, and even large scale webinars. While not perfect, their video conferencing is still the best on the market and a key for remote teams that want to organize happy hours, coffee chats, or meetings from disparate locations.

Who shouldn't buy Zoom

Zoom Customers

Uber, Zendesk, Logitech, Veeva, Rakuten, Atlassian, Nasdaq, Western Union

Zoom: Great video conferencing solution

Zoom Stats

  • Zoom has sold more than 1 million Zoom Phone seats around the world.
  • Zoom was named a Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and a Leader in the Magic Quadrant for UCaaS, Worldwide.

Zoom Key Features

  • Meetings
  • Chat
  • Rooms and workspaces
  • Phone system
  • Video webinars
  • Meeting recording
  • Reporting
  • Mobile access

Zoom Key Integrations

Zoom integrates with hundreds of 3rd party tools across several software categories including analytics, archiving, CRM, collaboration, customer service, education, event management, finance, healthcare, learning & development, lifestyle, marketing, monitoring, peopleOps, productivity, recordings, sales, scheduling, security & compliance, telehealth, and transcriptions.

Zoom Pricing

Zoom has 5 plans:

  • Basic: This plan is suited for personal meetings. Anyone can get this plan for free. 
  • Pro: This plan is suited for small teams and is priced at $149.90 per year per license.
  • Business: This plan suits small & mid-sized businesses and is priced at $199.90 per year per license.
  • Zoom United Business: This plan is for large businesses and is priced at $350 per year per license.
  • Enterprise: As the name entails, this plan is designed for enterprises. The price of this plan varies according to the size and needs of the business.
Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
$5 per person per month
$6.50 per person per month
$2 per person per month

Zoom Implementation

You can start using Zoom by clicking the SIGN UP, IT'S FREE button at the top right-hand corner of their website. You may also go to their PLANS & PRICING page and purchase a plan if you're interested in their paid offerings. Once your account is created, you can begin configuring it and creating meetings. To access a Zoom meeting, invited participants can click the meeting link to launch Zoom's desktop app. If they don't have it installed, the link will prompt them to install it. Participants may also join a meeting from their mobile devices using Zoom's mobile app.

Zoom Customer Success

Zoom has a knowledge base with articles for customers to self-serve. Free plan customers can use Zoom's chatbot if further help is needed, while paid plan customers get more support options including chat, web case, and phone support.

About Zoom

As a next step you can visit the Zoom website or read about alternatives below

As a next step you can visit the Zoom website or read about alternatives below

Zoom Alternatives

ChartHop is an organizational management platform. They're rapidly evolving into one of the more interesting HR Tech companies in the space.
Caroo is a versatile employee gifting service. Companies can use it to reward their top-performing employees or to simply cheer all employees with company-wide gifting.
Slack is undeniably every productive team’s go-to communication and collaboration solution. It facilitates private and group messaging, audio and video calls, file sharing, and more.
From the small stuff to the big picture, Asana organizes project and tasks so your team knows what to do, why it matters, and how to get it done.
Mistro easily provides benefits and perks in over 200 countries, from gym memberships to healthcare to equipment.
Papaya combines global workforce and payroll management into a single global platform that's capable of connecting you to a wide network of verified local vendors.
Trainual goes beyond the typical LMS functionality; it offers tools for employee onboarding, process documentation, company Wiki, and standard operating procedure (SOP) creation.
Not only is Peakon a great employee engagement solution, it has a ton of analytical functionality that makes it great for people planning too.
Featuring a modern and intuitive interface, Lessonly is versatile training and coaching software that’s loved by nearly 4 million teammates.
Listed in our research about the Best Remote Work Software
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