Zoho People Reviews in 2022: Alternatives, Pricing, Reviews - SSR

4.3
(431)
Rodrigo Vázquez Mellado
HR and B2B software analyst & advisor, tech writer, musician
November 12, 2022

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Zoho People Versus the Competition

Zoho is a provider of all sorts of business solutions that are affordable yet on par with the market’s most popular offerings. Zoho People is a great example of this, being a 360° HR solution that’s robust, user-friendly, and affordable.

If you're ready to get a Zoho People demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • All core HR features in a single dashboard 
  • Wide array of integrations 
  • User-friendly UI, constantly updated 
  • Available in multiple languages
Cons
  • Since they offer so many modules, some may be not as robust as other products that have been more specific about covering certain needs. For instance, some teams have found their payroll offering to be quite basic. 
  • Not all that’s available in the web platform is available in the app
  • Some users reported that the platform can be slow to load every now and then.

Zoho People Review

Zoho is an Indian software company that makes all kinds of business software, from IT management to bookkeeping tools. Naturally, they also offer a cloud-based Human Resources Management System that we’ve found checks most boxes in most HR manager’s list of requirements.

This entails features like employee onboarding, performance management, time and attendance tracking, employee self service, database management, and much more. Their list of features is quite lengthy, and although it gets longer and longer with every plan, the essentials one is already quite complete. For example, wider plans like Premium ($3/user/month if billed annually) include OKR and goal tracking, a skill set matrix and advanced HR analytics.

Now, if some plans seem a bit basic, one cool thing about Zoho People is that certain modules are available as add-ons. For instance, this is the case of their learning management system, which features targeted learning, feedback, course customization, and a forum-like system for discussions.

Who shouldn't buy Zoho People

Zoho People Customers

Some of the companies that use Zoho people are ZPE Systems, Cloudfronts Technologies, Zomato, SpiceJet, and Foresight CFO.

Zoho People: All-in-one core HR

Zoho People Stats

  • Over 40 integrated applications

Zoho People Key Features

  • Time Off Management: This is where the one HR admin can set up time off policies, manage requests, offer compensatory time off, keep track of each employee’s holidays, and automate certain tasks. 
  • Employee Files: Coupled with the Employee Database, this basic document management tool allows the HR admin to store and organize all the relevant files for each employee. 
  • HR Process Automation: You can intuitively set up workflows for tasks like sending out paperwork, creating reports, and updating data fields.
  • Employee Database Management: Tracking employee data and records is all made easier with a centralized HRIS. Zoho People syncs employee information across multiple systems.

​​Also included in most plans are:

  • Employee onboarding
  • Performance management 
  • Biometric integrations
  • Time and attendance tracking
  • Shift scheduling
  • Billing and invoicing integration
  • E-signature app integrations
  • Reports
  • Webhooks
  • Mobile Apps for iOS & Android

Zoho People Key Integrations

Zoho's integrations vary according to the pricing plan. Their free plan, for instance, allows only for a Zapier connection so you may integrate with the rest of your tech stack. Their API functionality is available from the HR Essentials plan forward. This includes 250 calls per user license with a max of 5000 calls each day.

As we mentioned before, we find Zoho to be very straightforward and flexible about their pricing. You can upgrade at any time if your team size grows, or even downgrade to the free version if you’ve got the user count and find that you prefer it.

Zoho People Pricing

Zoho People is free for up to 5 users. After that, it has 4 plans that are priced as follows:

  • Essential HR: $1.25/user/month billed annually
  • Professional: $2/user/month billed annually
  • Premium: $3/user/month billed annually
  • Enterprise: $4.5/user/month billed annually
Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Zoho People is Best For

Zoho People has plans for many sorts of organizations, even offering custom pricing for those with more than 500 employees. The product is affordable enough to be used by small businesses and robust enough to handle the complex and scalable needs of large companies. Even the more expensive Zoho People plans can check all the HRMS boxes without breaking the bank.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Zoho People Implementation

Zoho People is cloud-based which makes it fairly easy to implement. To get started, head to Zoho People’s page and click the GET STARTED button at the top right-hand corner. This will take you to a page where you can create a trial account to test the platform’s features and offerings.

Zoho People Customer Success

Whether it’s to ensure proper adoption, handle requests, or provide customer support, the team at Zoho has created many resources for customer success. These include a setup guide, welcome guide, blogs, webinars, a help center with articles and tutorials, and partner training. While this is all on the self-service side, customers can also submit a support request if further help is needed.

About Zoho People

The Zoho story goes back to 1996, with the founding of AdventNet Inc. Back then, the company made a network management tool that was popular internationally, but mainly in the Japanese market. Then, in 2001, they launched Zoho CRM, which quickly became one of their best-selling apps. 

Then, in 2005, the company caught up with the times and started offering cloud-based applications. They began with the Writer app, then Show (a presentation tool), creator (custom application builder), and Zoho Sheets. It wasn’t long until they realized that there could be a Zoho tool for just about every kind of business app. If you’re curious, the Zoho ‘about page’ actually has an interactive timeline where you can see the evolution of the company year to year. Nowadays, Zoho has over 75 million users worldwide, several offices across the globe, and more than 50 products for marketing, finance, customer and tech support, team collaboration, and of course, HR and recruitment.

As a next step you can visit the Zoho People website or read our research on the Top Free HR Software.

As a next step you can visit the Zoho People website or read our research on the Top Free HR Software.

Zoho People Alternatives

With an HRMS plan that's free for up to 50 employees, Freshteam offers quite a few features for HR and recruitment.
Homebase was built to manage hourly workers and keep track of their work. They're also used for hiring, onboarding, HR & compliance, health & safety checks, and labor cost controls.
We love Sentrifugo because it is a fully-fledged open-source HRMS that's completely free, making it a good choice for small and medium sized businesses.
HRnest are well-known for having excellent support and being open to customer feedback, customizing their product offering to fit the particular needs of their clients.
Bitrix24 is a hugely popular vendor with a massive array of tools for businesses and organizations. Some of their HR products are free, and for the same plan you can get several other business apps too.
As one of the most well-known and trusted names in human resources tech, BambooHR is worthy of consideration for their many perks and flexible pricing. They offer a free trial as opposed to a free version, but it’s worth checking out as their custom pricing can be quite reasonable.
Oddo offers a massive variety of HR & business solutions that can cover many needs for a company. Plus, they do it in several languages.
IceHRM is notable for offering both an open source version and cloud version of their software. The open source style is present in other ways within their practices, such as having numerous resources for customers.
Although it is not entirely free, UZIO is worth a mention here for their wide array of features and varied plans with real competitive prices.
OrangeHRM takes the time to understand your business and tend to be flexible enough to find an iteration of their solution that fits you. Their tools are used by thousands of users worldwide.
SnapHRM offers a full HR suite that is free or pretty cost-effective depending on your user count. It's cloud software, but they also offer a self-hosted option.
WebHR is completely free for teams with 5 employees or less. A perk of this product is that if you decide to upgrade, you can do it on a per-module basis instead of having to buy a whole suite.

FAQs

Company HQ
Austin, Texas and Chennai, Tamil Nadu
Number of Employees
13,000+
Year Founded
1996
Amount Raised
Listed in our research about Free HR Software
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