11 Best Benefits Administration Systems (2024)

I like the following aspects of Deel:

• The ability to pay international contractors/freelancers in US currency or their local currency.
• The ability to pay international contractors/freelancers on a timely schedule without delays.
• The compliance guides and knowledge base that Deel provides for customers.

My organization decided to implement Deel for several key reasons. Last year, I was managing multiple projects that required hiring contractors from various countries. I needed a solution that could handle international payments seamlessly and efficiently.

While I had been using platforms like Bill.com and QuickBooks, the payment processing times for international contractors were often lengthy. Deel offered a much faster and more streamlined process, including the ability to conduct background checks on international contract workers and freelancers. This made it the ideal solution for my organization's needs.

• Deel's customer service is not always available during EST or PST hours when issues arise.
• Deel can be costly when hiring multiple workers; there should be bundled rates or plans for several workers.
• There have been issues with entering banking information, and Deel doesn't work with certain banks, without providing an explanation.

Deel is similar to Oyster. I have tried both with clients and prefer Deel, as it is more cost-effective and provides a more streamlined process.

Consider what countries the freelancers/contractors/workers are located in and whether Deel supports those countries.

The company also needs to consider compliance and how contracts should be executed. Several countries, including the US, have strict labor laws regarding how a freelancer/contractor should be classified versus an employee.

I have been a Deel customer for almost two years. During that time, they have resolved many issues with the platform, and it is now much more user-friendly and easier to use.

Deel is good for businesses that hire freelancers and contractors and want to avoid the risk of misclassification.

It is easy to set up new countries depending on business needs as an EOR provider. The easy-to-use platform helps us identify and manage our talent well. Global benefits allow us to navigate new countries without worrying about the nuances of benefit offerings.

We are a global company with needs in various countries for employee benefits, payroll, and HRIS. Specifically, we needed assistance with paying employees in countries where we do not have a legal entity. Remote provides Employer of Record services for us in multiple countries, allowing us to employ top talent without the burden of legal requirements and compliance. They have an easy-to-use platform that helps our employees stay on top of their pay and benefits, and they have dedicated team members that assist employees with any questions they may have. It's a cost-effective solution for our global payroll needs.

Remote could be more cost-effective. I have found other EOR services with cheaper offerings. The platform is fine, but it could have more features related to global compensation and access to more community-based groups that would allow companies to connect with each other.

Their platform is easy to use, and the recent addition of support tickets has made it very easy to access help in any situation. Additionally, Remote has a singular pricing model, which is convenient because we do not have to worry about charges for leavers, joiners, or year-end.

Consider hidden costs around processing and setup. The bottom-line monthly cost is not always the full price, as some of these EOR services will charge setup fees and year-end fees that, although mentioned in their proposals, are not included in the annual cost. Remote does this very well, and their pricing is very easy to understand.

I have not used Remote long enough to see changes over time.

Remote is good for global companies that have a few international employees.

Gusto is a great beginner HRIS with basic functionality that is easy to use. Gusto is a cost-effective, affordable HR and payroll solution for small businesses. Gusto's document functions are very customizable, allowing for check mark boxes along with basic and more common features like signature boxes and text boxes.

Our company originally bought Gusto in 2020 and has been using it for four years. I have personally been using it for six months and have used it in the past while working contracts for other start-ups. We use Gusto as a solution for small businesses that need an HR and payroll system. The key benefits it provides include a time tracking system, payroll system, HR storage system, ATS, benefits solution, and more. When originally buying the tool, the company aimed to use it mainly for payroll purposes and to move off of QuickBooks for payroll and paper copies of documentation. Gusto provides document signing as well.

Gusto's customer service lacks urgency and has put us into very difficult situations regarding compliance around our benefits. While Gusto is very beginner-friendly, this means it also lacks the workflows and customizability that most experienced HR professionals are accustomed to when setting up and using an HRIS. Gusto does not have many options for custom reporting, which can be difficult for HR personnel and business operations.

I prefer a more customizable HRIS, even if it is a little more expensive. I think Gusto is a good start solution, but once you grow past 25+ employees, you will need to look into more advanced HR and payroll solutions. I would not recommend Gusto to anyone that has over 25 employees due to this.

Businesses should consider their projected growth and hiring plans. You do not want to implement an HR system if you will need to switch to another HR system further down the road. If you plan on keeping your business small or do not plan on hiring a dedicated HR person, then Gusto might be the solution for you.

I have not been with Gusto long enough to see any change or evolution.

Gusto is good for small businesses with under 25 employees and/or businesses looking for a very cost-effective solution.

1. It minimizes mistakes during payroll runs.
2. It allows for unlimited payroll runs.
3. I also appreciate the automated tax filings.

We were looking for software to help streamline our tax processes. OnPay offers an automated tax system that handles most of the work, and it also allows us to run unlimited payrolls. This feature was crucial for us since we have multiple shifts within our organization. With OnPay, we found that these two pain points became much more manageable. I have personally used this platform for over two years.

1. I wish there was more flexibility in drilling down into specific reports.
2. The company’s customer support could be better.
3. The pricing structure could also use improvement.

The payroll runs and automated tax filings are two specific features that set OnPay apart from its competitors.

If you're facing increased payroll runs that add extra costs per month, I would certainly consider this platform for your organization. This feature handles most of the heavy lifting regarding payroll, saving you time and effort. The automated tax filings are also a significant benefit for any business looking to streamline this process, reducing the workload for your HR or Accounting/Finance departments.

From my experience, the overall customer service has improved significantly. Getting support when needed, even for simple questions, has become easier since I started using the platform.

OnPay is well-suited for any organization or industry, particularly small to medium-sized businesses.

The platform makes it simple for employees to navigate benefits options and access important information without confusion. Bennie provides fast and reliable customer service, helping employees and HR teams resolve benefits-related questions efficiently. The clean and well-organized dashboard ensures a smooth user experience, making it easy to find what you need quickly.

Our organization purchased Bennie to address inefficiencies in managing employee benefits and improve accessibility for our workforce. Before Bennie, navigating benefits enrollment and handling HR inquiries was very time-consuming.

We needed a user-friendly platform that could simplify benefits selection, provide guidance to our employees, and integrate with our existing HR systems. Bennie has significantly streamlined our processes by offering personalized benefits recommendations, cost transparency, and real-time support for employees.

While Bennie offers great features, the pricing can be steep for smaller teams looking to manage costs effectively. Expanding the range of benefits, such as additional wellness perks or financial planning tools, would make the platform even more valuable. Some features could offer more flexibility to tailor the experience to our company’s specific needs.

I prefer all-in-one solutions such as Rippling and Justworks. However, Bennie provides a strong option for benefits management, especially for smaller organizations that do not want to invest in the higher cost of platforms like Rippling.

Buyers should consider the size of their company—Bennie is well-suited for smaller organizations. It's important to evaluate how the platform integrates with existing systems and whether it offers the flexibility to scale up or down as the company grows.

Bennie has remained fairly consistent over time, without significant changes or updates to adapt to evolving user needs. While the platform continues to provide a simple and intuitive interface, there haven't been many enhancements or expanded features beyond its core offerings. Users who have been on the platform for a while may notice that benefit options and integrations have stayed largely the same.

Bennie is best for smaller organizations.

I liked the main dashboard because it was user-friendly, allowing me to access important information quickly. Papaya Global integrated well with the client's existing HR tools, making it easier for everyone and ensuring smooth data flow. The reporting was accurate, providing the exact details needed for decision-making. Lastly, the tool had great scalability, adapting to the client’s needs as they grew without any issues.

I used Papaya Global while working with a client as a freelancer in HR. They started using it because managing HR tasks across different countries was becoming overly complicated and time-consuming. They struggled to keep up with the various labor laws and maintain communication with their team spread around the globe. The tool was a lifesaver, providing a single platform to handle everything and keep everyone aligned.

Personally, I’ve been using it for about two years, and it has been incredibly helpful. It automates repetitive tasks that used to take up a lot of my time, all with the click of a button. It also integrates seamlessly with their other HR systems, allowing information to flow smoothly. It has saved both me and the client significant time and effort.

One major downside is that Papaya Global is quite expensive for what it offers. It doesn’t have enough advanced features to fully justify the cost. Additionally, it’s not very customizable, so it can be difficult to adapt it to specific business needs. While it automates some tasks, many actions still need to be done manually, which is disappointing considering the price. It also has a steep learning curve, so new users might struggle to get accustomed to it quickly, which can slow down adoption. Finally, customer support is not very responsive, which can disrupt workflows when issues arise.

Papaya Global stands out for its Employer of Record feature, which is especially helpful for managing legal compliance overseas. It effectively handles the regulatory challenges of working across different countries, providing peace of mind without the need for a large legal team. Although I haven’t used other tools, this one excels in handling international employment and compliance. The biggest advantage is the confidence it offers in ensuring compliance globally. Managing complex HR tasks across different countries is much easier with this tool, making it invaluable to our company.

When considering a tool like Papaya Global, it’s crucial to assess your company’s global footprint and ensure the tool can handle payroll, legal matters, and hiring across multiple countries. It’s also important to choose a tool that works in locations where you don’t have an office, as this helps you stay compliant with local laws.

Usability is another key factor; a user-friendly tool will help your HR team get up to speed quickly and keep operations running smoothly. Lastly, verify that the tool integrates well with your existing HR systems to allow for seamless data transfer.

By expanding to more countries, Papaya Global has stayed ahead of the competition. It now offers a broader range of services, helping companies manage global offices effectively. Over time, it has improved its legal compliance capabilities, which is critical when dealing with different countries' regulations. The tool has also become smarter with automation and reporting, streamlining processes and freeing up users to focus on more important decisions.

In addition, the platform has been enhanced to make navigation easier, even as it grows more powerful. This has made it a go-to choice for companies with employees spread across the globe.

Let's not forget about the look and feel of the thing. Papaya Global has put a lot of effort into making sure that using their platform is as easy as pie. It's all about making it simple to understand and navigate, even as it gets bigger and more powerful. This has turned it into a go-to choice for companies with employees scattered across the globe.

Papaya Global is ideal for large businesses that deal with complex salary management, especially when they operate in multiple countries. It’s perfect for companies with a diverse global workforce that need a robust system to comply with various labor laws and regulations.

Businesses that value seamless integration with existing HR systems and require advanced technology to handle complex tasks will find this tool especially beneficial. Even if a company doesn’t have offices in every country they hire from, this tool can manage payroll effortlessly.

I really liked the fact that our staff, who had never used any kind of HRIS before, was able to pick up on this so easily and didn't have trouble or need intensive instruction. I also liked the degree to which they were able to solve problems and access information on their own. I also felt the onboarding features were robust and easy to use.

At the time we switched to Namely we didn't have an HRIS and were manually doing everything from onboarding to payroll. Since we were growing, we needed a proper system. It definitely made things like reporting and providing employee data far more efficient and accurate. Also, the onboarding process was easy and saved a lot of time and prevented overlooked details and errors. The staff also liked using it and clocking in and out became easier with fewer mistakes. Once it was all set up, running payroll, making payroll changes, and accessing payroll records was much faster, easier and problems became rare. I used it for a year.

When I needed customer service, it wasn't the best I have ever experienced or the quickest, with a lot of different representatives involved of varying knowledge and understanding. I think better built in help resources would improve the product overall. I didn't find the benefits administration easy to use either.

I have used many similar tools and feel like Namely is a solid system compared to similar products. I don't think it is the very best, as it did lack some features such as an ATS, but for a smaller company these may not be as needed. The ease of use was a bit better than others, but the customer support needed improvement. Overall, I was happy with it.

People should consider what features they may need, and compare them to similar tools, since there are similar products with more features. Also, they should consider the size of the company, since Namely is best for small to medium sized organizations. If people are without any kind of tool like this, they should consider the cost involved is worth the many efficiencies they will gain from employing Namely.

In the time I used Namely, I think they did improve the customer service somewhat, which was a problem in the beginning. This is important because the work done in Namely is often time sensitive, such as payroll, and problems can have a major impact on staff, so customer service is critical.

I think this is perfect for small companies with employees who need an easy-to-use tool. It is great for companies who have never used a system like this before because the user interface is very intuitive.

• The platform is user-friendly for both employers and employees.
• It provides a centralized system to manage all employee benefits.
• It simplifies and streamlines the open enrollment process.

Maxwell Health was provided to my company through our insurance provider. Prior to this, my company did not have a centralized platform for managing employee benefits. Maxwell streamlined our open enrollment process and overall benefits management. It provided a single platform for employees to access and manage their benefits easily.

Additionally, it simplified benefits administration for the HR team, making the process much more efficient.

• It can be challenging to get direct support within the system.
• There were occasional issues with employee records after they updated their personal information.
• From an employer’s perspective, it was difficult to make changes during open enrollment once the official deadline had passed.

Maxwell offers a simplified and user-friendly platform that employees can easily navigate and understand.

Pricing should be a key consideration when selecting a platform. Ensure the tool is user-friendly for both employers and employees to avoid unnecessary complications. Integration with your payroll platform is highly beneficial for seamless administration.

Confirm that it is compatible with your offered benefits and your insurance broker’s platform(s) to avoid technical issues.

he platform has undergone slight modifications to improve usability, making it more user-friendly for employees.

Maxwell is well-suited for organizations that provide multiple benefits to their employees.

• BambooHR automates many tedious HR tasks, saving time for higher-value work.
• The system supports seamless collaboration across departments, keeping everyone aligned.
• The onboarding experience for new hires is smooth and creates a welcoming impression.

At the time, the organization was experiencing challenges with recruitment and was using an outdated HRIS. They adopted BambooHR, which was extremely helpful due to its built-in ATS. This enabled faster and more streamlined recruitment processes.

Over time, the organization transitioned away from the previous HRIS entirely, as BambooHR proved to be an effective all-in-one solution. It handled several key HR functions efficiently, which added value across the organization.

• More customization options would be beneficial, as there are limitations on the number of workflows that can be created.
• The ATS is fairly basic and lacks features like resume screening, which is a drawback.
• Pricing became a concern as the organization grew—while manageable at first, costs increased significantly with scale.

BambooHR is a strong option for small to mid-sized businesses that don't require complex systems. The simplicity and ease of use make it accessible and easy to adopt.

Scalability and customization are two important factors to consider. For small businesses needing a basic, user-friendly system, BambooHR is a great option that’s cost-effective and easy to learn.

I am unsure, as I have not used BambooHR recently.

BambooHR is well suited for small organizations and users with limited HRIS experience.