Workday: An In-Depth Expert Review - 2021

Listed in our research on: Best HCM Software - May 2021

Phil Strazzulla, HR Tech Expert
June 7, 2021

We spend hundreds of hours researching the best HR and recruiting software so you don’t have to.  We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software.  However we may earn a small fee if you click on vendor links on this page. Learn more

You can questions about this tool in our free HR Tech Buyers Community.

Workday is one of the most popular people management software products out there, specifically geared towards enterprises.

What's Inside

WorkDay Review

Workday is one of the best talent management systems and HCM suites particularly for large enterprises. Although it is true that their reputation is not the best with users and the HR teams that have to implement the solution, if you’re in need of a product that can scale, checks the necessary IT/Infosec boxes, and can be implemented across large global companies, Workday HCM is worth looking into.

WorkDay Customers

  • Quicken Loans
  • AstraZeneca
  • Target, Dell
  • Bank of America
  • General Electric
  • Patagonia

WorkDay Stats

  • Workday is used by over 45% of the Fortune 500 companies. 
  • As of 2021, they count over 7,000 users.

WorkDay Resources

No items found.

Buying HR Software? Here's some quick advice

Key WorkDay Features

  • Machine learning: Workday HCM uses this technology to help you develop a talent strategy based on the skills your team currently has, and the ones you’ll need in the future. 
  • Augmented analytics: Workday takes your people data and uses them to surface key insights that are prioritized, tailored to job roles, and paired with narrative explanations. 

Workday also offers: 

  • Machine learning and talent analytics
  • Career and skills tracking
  • Onboarding tools
  • Surveys
  • Reporting and dashboards
  • Real-time feedback
  • Mentorship functions

WorkDay Implementation

No matter size or type of company, Workday promises to customize the implementation experience. They have 500 preconfigured business processes to get started and provide a single point of contact for customer success during deployment. Workday also offers Success Plans with resources, tools, and expertise for a smoother implementation process at a subscription cost.

WorkDay Customer Success

Typically, Workday offers several Customer Success packages. Each of these has a unique set of service agreements that are presented to you upon initial negotiations.

WorkDay Key Integrations

Workday has a massive partner database featuring almost any solution your company will need.

What to be aware of

As of 2020, 75% of Workday implementations were done through their large partner ecosystem.

WorkDay Pricing

The exact pricing details of Workday HCM aren’t provided by the vendor, since they’ll likely tailor their offer to your business size and needs. They also don’t offer a free trial, but you can see the tool for yourself through their demo videos online.

» Save Money: Check out our resource on how to save money when buying HR tools

WorkDay Alternatives

No items found.

Top-rated HCM suite


For US-based multinationals

SAP SuccessFactors

Human experience management suite

Sage People

HCM for global teams


Enterprise-focused HCM


Fast-improving HCM suite


Array of HCM tools


Flexible & scalable pricing