We love Upwork because it has a large database of freelancers. It’s also relatively affordable and easy to use.
Formally known as Elance-oDesk, Upwork is a platform that connects businesses of all sizes to freelancers across different service types. First, businesses post projects in need of freelancer help, and Upwork’s AI-powered talent matching will bring up the best freelancers available for the job. All that’s left to do is to recruit, manage, and pay the selected freelancer, all through the platform.
Upwork is cloud-based which makes its implementation relatively easy (there isn’t anything to download or physically install). Once a plan is selected, customers can start using it right away to post projects and manage applicants.
Upwork has a help center stacked with articles for customers to self-serve. If additional help is needed, customers can log a support ticket or post questions to the Upwork community forum where thousands of registered members can reply with answers and recommendations.
With third-party services like Zapier, Upwork integrates hundreds of apps for project management, applicant tracking, team collaboration, etc. This includes Slack, Asana, Hubspot, Trello, Jira, Zoho, and more.
Upwork has three plans:
A 3% payment processing fee applies when you pay your freelancers.