Kazoo's Employee Engagement Solution (Review) - 2022

Kazoo combines engagement surveys, continuous performance management and employee recognition into one powerful platform to help you improve employee experience and by extension, company culture.

Kazoo packs features for employee engagement, rewards and recognition, and performance management-all into a single user-friendly platform. Their three-pronged approach allows People teams to use one vendor that seamlessly shares data across all three modules. 

To put it in stats, Kazoo sees over 80% of users engaging with their platform on a monthly basis. They also have a customer retention rate of over 90%.

Smaller companies (fewer than 100 employees) may have trouble fitting Kazoo into their budget or realizing the full value such investment.

Allianz, Hitachi, Kia Motors, Patagonia

• 95% customer retention rate 
• 600+ global customers 
• 1-3% average improvement in productivity
• 10-20% higher employee retention

• Goal setting and OKRs
• Check-ins 
• Talent assessment
• Pulse surveys
• Employee rewards and recognition
• Social media-like activity feed
• Reporting and detailed insights
• People directory
• Talent assessment

Kazoo has three plans. The pricing of those plans depends on the modules included. For example, you can either purchase Kazoo's Recognition or Performance solutions individually or have them combined in a single plan (i.e. the full platform). When billed annually, the pricing of Kazoo's plans is as follows

• Growth: Designed for companies with 100 - 250 employees, this plan costs $5 per employee per month for the Recognition module, $9 per employee per month for the Performance module, and $12.50 per employee per month for the full platform (Recognition + Performance).
• Standard: Designed for companies with 250 - 1000 employees, this plan costs $4.25 per employee per month for the Recognition module, $7.50 per employee per month for the Performance module, and $10.50 per employee per month for the full platform (Recognition + Performance).
• Enterprise: Designed for companies with 1,000 or more employees, this plan has custom pricing. Contact Kazoo's Sales team for a quote.

Kazoo integrates with many third-party business solutions including BambooHR, ADP, UKG Pro, SAP SuccessFactors, Workday, Slack, and more. It also has API capabilities for custom integrations.

The team at Kazoohr sets you up with a personalized implementation plan and account set-up, as well as admin and employee training. They also require new customers to purchase onboarding services to use the platform. These one-time services start at $1,500 for Recognition, $2,500 for Performance, and $4,000 for the Full Platform.

Kazoo has a help center that facilitates self-service, as well as a support team that is reachable via phone or email. They also have a resource library and an updates page with news and information on the product.