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Finding the best ATS for small businesses can be tricky. There’s a sea of products to choose from, many of which are pricey with a tonne of flashy features that your small business will likely never use, and others claim affordability but lock their most useful features behind high pricing tiers. Simply put, buying the wrong ATS is an all too common mistake, and we put together this guide to help you avoid it.
We spent weeks doing demos with applicant tracking system providers, gathered feedback from users who have used the tools for years, and ran our independent research to bring you the below list of the best applicant tracking systems for startups and SMBs. Read on to find out, besides familiar names like VidCruiter, BambooHR, and Greenhouse, why we named JazzHR, Zoho, and Recooty as best ATSs for you to consider this year.
Hand picked by our HR Technology experts after product testing, user research, and much debate - enjoy!
If you manage recruitment at a small business and are having difficulty keeping up with the hiring process, it’s probably time for you to invest in an Applicant Tracking System (ATS). An ATS can help you attract and source suitable candidates, keep track of their progress throughout the stages of your hiring process, and automate several functions including the sending of progression and rejection emails. But how do you decide which ATS is right for you?
While we sadly don’t have the psychic abilities to predict your challenges and point you in the direction of a single ATS that solves them, we DO have a team of HR Tech experts, researchers, a network of industry professionals as well as end users whom we’ve leveraged to shortlist 10 of the best applicant tracking systems different small businesses can use and derive great value.
But before going into the details, let’s first break down why we are confident these are the best ATSs for small businesses like yours.
Our Criteria: Here's how we chose who made the cut
We take research seriously. To make sure we’re offering our readers the very best solutions in a given software category, we are methodical, rigorous, and expansive in our research. We consult with HR professionals, vendors, and industry experts. We cut through the noise to bring you a carefully curated list of vendors, along with other essential information, to help you find the right software platform for your business.
Here’s how we chose who makes the cut:
Product: We believe in gaining a comprehensive understanding of a product before we recommend it, so we start by getting to know the software. Whenever possible, we meet with a senior executive (CEO or Head of Product) for a demo and Q&A. We also test the product ourselves to make sure it has a solid UI, intuitive workflows, and the features to make it a best-in-class offering.
User feedback: We go straight to the source and compile feedback on user experience. Real-world input supports our commitment to diligence in our software evaluation methods and the products we recommend. Keeping up with the everyday experience of HR pros also puts new vendors on our radar, and it keeps us close to our community so we can better connect the right products to the right people.
Financial metrics: We are certified finance nerds, so we use all the data we can get our hands on to make selections for our guides. We comb through data for concrete statistics like retention rates, growth, profitability, and scalability. We evaluate the bottom line of each product because we know making a software purchase can put your reputation on the line.
Best for a use case: Software is never a one-size-fits-all product. Sometimes the best solution is free or cheap. Other times it’s the one that is best for global companies or the one that’s sized right for early-stage startups. Keeping this in mind, we include solutions across the spectrum so our readers can find the best fit for their unique needs.
Here's more detail if you want to read more about how we research vendors. Our dedicated staff writers rely on hard data, impartial experts, and user feedback to ensure our reviews are helpful, truthful, and hopefully a pleasure to read!
Best Applicant Tracking Systems for Small Businesses
We have looked into thousands of HR Tech solutions. Here are the top 10 ATS for small businesses per our research and expert council as of 2023.
Why we love it
:
Recooty offers a free-forever plan that allows you to post jobs on multiple platforms without asking for your card details. The platform’s paid plans pack a handful of recruitment essentials at conservative prices, making the platform quite accessible for SMBs.
- One user liked the usability of the software, stating that it is 'easy and self-explanatory.'
- The ability to post a job on multiple platforms makes it efficient, as per one user who labels Recooty a 'one-click job posting solution.'
- The company offers a cheap subscription, making it affordable for small businesses.
- One user liked the usability of the software, stating that it is 'easy and self-explanatory.'
- The ability to post a job on multiple platforms makes it efficient, as per one user who labels Recooty a 'one-click job posting solution.'
- The company offers a cheap subscription, making it affordable for small businesses.
- The company does not have a mobile application, as stated by many software users.
- Recooty has limited features i.e., unlike its competitors, it doesn’t support employee referrals and one-on-one interviews.
- Recooty offers only two integrations from their dashboard; for Slack and LinkedIn.
- Recooty is more suitable for small and medium businesses and may not be ideal for large enterprises with more job postings and locations.
- The company does not have a mobile application, as stated by many software users.
- Recooty has limited features i.e., unlike its competitors, it doesn’t support employee referrals and one-on-one interviews.
- Recooty offers only two integrations from their dashboard; for Slack and LinkedIn.
- Recooty is more suitable for small and medium businesses and may not be ideal for large enterprises with more job postings and locations.
Recooty
Review:
Recooty’s simple and affordable ATS helps you post jobs on multiple platforms, review candidate applications, schedule interviews with your shortlisted candidates, and more. Although it lacks a mobile application and some capabilities like internal communication and unlimited job posts, it’s got enough of the essentials covered to streamline the hiring process of the average small business.
With their free-forever plan, you can create a branded career page, have up to 1 active job listing at a time, build your own talent pool, and track candidates throughout the hiring process. A tonne more features are available on Recooty’s paid plans, which are reasonably priced.
Recooty
Customers:
Recooty serves over 5000 companies, including Sendlane, Airtable, Uber, Rack Bank, American Hospital, and Trello.
Sendlane, Airtable, Uber, Trello, Rack Bank, American Hospital
Recooty
Pricing:
The company offers four pricing plans:
- Free plan - Limited to one active job slot, one user, and one location.
- Pro Plan - the plan goes for $49/month with 10 Active job slots, 10 slots, and 3 locations.
- Ultra Plan - goes for $ 99/month with 25 active job slots, 50 users, 10 locations, and all features under the Pro plan.
- Max Plan- goes for $ 199/month while offering 75 active job slots, 100 users, and 20 locations and all features under the Ultra plan.
All the plans come with a 14-day trial period in which you can test the service without providing your credit card details. After the trial period ends, you will need to update your card to continue using the services.
You'll appreciate Recooty's flexible and affordable pricing options if you're a small business. If you're starting, the free tier gives you access to one job posting, which is more than adequate for most small firms that only require one or two people at any given time.
The company offers four pricing plans:
- Free plan - Limited to one active job slot, one user, and one location.
- Pro Plan - the plan goes for $49/month with 10 Active job slots, 10 slots, and 3 locations.
- Ultra Plan - goes for $ 99/month with 25 active job slots, 50 users, 10 locations, and all features under the Pro plan.
- Max Plan- goes for $ 199/month while offering 75 active job slots, 100 users, and 20 locations and all features under the Ultra plan.
All the plans come with a 14-day trial period in which you can test the service without providing your credit card details. After the trial period ends, you will need to update your card to continue using the services.
You'll appreciate Recooty's flexible and affordable pricing options if you're a small business. If you're starting, the free tier gives you access to one job posting, which is more than adequate for most small firms that only require one or two people at any given time.
Best For
Recruitee's free solution is perfect for a small company with only one person doing the recruiting.
Why we love it
:
Definitely not the cheapest ATS out there, but Pinpoint shines with talent CRM, integrations, and automation workflows built-in. The platform also enables users to create content-rich career sites with neat designs without needing help from IT.
- Agile ATS with highly customizable and values collaborative hiring.
- Simple and transparent pricing structure.
- Robust career site builder allows teams to attract and convert the right talent.
- Over 100 integrations with other HR solutions, and is adding 3-5 every month.
- Robust career site builder that allows teams to attract and convert the right talent
- A flexible ATS that allows teams to customize the solution to their recruiting needs
- A large and growing list of integrations with best in class HR Tech tools
- Their employee onboarding module does cost extra.
- Not the best solution if you’re looking for the cheapest ATS.
- No free trial or free version.
- Their employee onboarding module does cost extra, but this is probably no surprise given most ATS’s do the same.
- If you’re looking for the cheapest ATS out there, this is not the right solution for you
- If you want to hire consultants to build very specific customizations into your system, Pinpoint won’t support you
Pinpoint
Review:
Pinpoint's ATS is highly regarded by users for its intuitive interface, neat automation workflows, and robust career site builder. Candidates can easily apply through the career site, but if they’re not ready, they can opt into a talent community to stay in touch with your company - this is what going the extra mile looks like.
The system is equipped with an open API that allows users, with the help of IT, to connect it to virtually any third-party tool. While it isn’t the cheapest ATS on this list, it’s definitely worth the money if you’re looking to invest in software that will grow alongside your business.
Pinpoint
Customers:
Pinpoint is closing in on 1,000 customers with current names like CoinShares, Pathways Global, and Grant Thornton.
Pinpoint is closing in on 1,000 customers with current names like CoinShares, Pathways Global, and Grant Thornton.
Pinpoint
Pricing:
- Their pricing starts at $600 monthly when billed annually.
- Teams wanting enterprise features, such as multi-page career sites, multi-lingual support, custom integrations, and help on data migrations, will start at $1,200 per month.
In general, Pinpoint’s pricing is based on how large your company is. Their pricing starts at $600/mo (when billed annually).
For companies that want enterprise features (multi page career sites, multi lingual support, custom integrations, help on data migrations, etc) will start at $1,200/mo (also billed annually).
We think this pricing is fairly comparable with other truly best in class ATS’s. This product becomes valuable to companies when they start hiring more than a dozen people per year, otherwise you may be better off using simpler solutions.
We also appreciate they have a lot more transparency on pricing versus many other players in the space.
Best For
Teams that make the most out of the software are those who have between 15 and 5,000 recruits per year.
Why we love it
:
Purposely built for teams with less than 500 employees, JazzHR provides almost every key feature of an ATS system, like career pages, employer branding, candidate sourcing, and talent CRM, at a transparent and affordable price. Free plans are also available.
- An affordable ATS that doesn’t place any limits on the number of users added.
- A 21-day free trial is available.
- Send out jobs to 18 top-trafficked job portals with a few clicks.
- Can integrate with LinkedIn Recruiter.
- JazzHR is quite affordable and doesn’t place any limits on the number of users added. It also offers free, 21-day trials that anyone can sign up for.
- JazzHR has built-in features for offer management. You can choose from existing offer letter templates or create your own and share them with successful candidates
- You can automate triggers for candidates to be automatically notified via email when their application has moved a stage further in the hiring process. Several other email responses can be automated.
- The lowest-priced plan’s features are basic, tackling only job postings and applicant gathering.
- No free plan or mobile app.
- The reporting feature lacks advanced customizations and can be hard to navigate.
- Some users reported a learning curve with JazzHR's UI and that it took them some time to get used to it
- For a product geared towards SMBs, it lacks a free plan. We mention this as a con since other SMB-geared recruiting products do offer free-forever versions, which puts JazzHR slightly behind the competition.
- Several users have mentioned that the reporting feature is difficult to use with very little room for report customizations.
- JazzHR currently lacks a mobile app, and the browser version isn’t well-optimized for mobile use.
JazzHR
Review:
JazzHR’s ATS was designed with SMBs in mind. The platform allows for unlimited users across all plans, making it easier for businesses to communicate and collaborate during the hiring process. Besides that and affordability, we also like how JazzHR makes it easy and quick to share your job openings across multiple job boards.
You can start with their lowest-priced plan (Hero) that includes essential features like posting up to three job openings and then upgrade to higher plans as your company grows, ensuring you don’t pay for features you don't need. The other two plans (Plus and Pro) have more advanced features for automating, customizing, and analyzing the hiring process.
JazzHR
Customers:
JazzHR is used by over 6,500 businesses, including the Seattle Seahawks, L'Occitane En Provence, TED Conferences LLC, and Chick-fil-A.
JazzHR is used by over 6,500 businesses including the Seattle Seahawks, L'Occitane En Provence, TED Conferences LLC, and Chick-fil-A.
JazzHR
Pricing:
JazzHR has three plans. When paid annually:
- Hero is $49 per month
- Plus is $239 per month
- Pro is $359 per month.
JazzHR has three plans. When billed annually, they cost as follows:
- Hero: $49 per month for unlimited users and 3 open jobs.
- Plus: $239 per month for unlimited users, unlimited open jobs, ATS, interviews, and assessments.
- Pro: $359 per month for everything from Plus, along with offers and e-signatures, reporting, and all-access support.
Best For
JazzHR is built explicitly for startups and SMBs with fewer than 500 hires per year.
Why we love it
:
As with most Zoho products, Zoho Recruit is quite robust and feature-rich. The ATS also has a free plan and supports 26 different languages, allowing recruiters to cast a wide net.
- ATS + CRM in one platform
- Backed by a company like Zoho, notable for reliability and good customer service.
- 24/5 support
- Priced quite modestly after the free version
- Certain features like video interviews are available as optional add-ons.
- ATS + CRM in one platform
- Backed by a company like Zoho, notable for reliability and good customer service.
- 24/5 support
- Priced quite modestly after the free version
- Certain features like video interviews are available as optional add-ons.
- The free plan only allows 256MB of storage.
- Additional features, such as the client portal, mass email, workflow alerts, and API calls cost extra.
- Some users have complained about the quality of some of the integrations.
- The career site is not fully customizable until past a certain paid plan.
- The free plan only allows 256MB of storage.
- Additional features, such as the client portal, mass email, workflow alerts, and API calls cost extra.
- Some users have complained about the quality of some of the integrations.
- The career site is not fully customizable until past a certain paid plan.
Zoho Recruit
Review:
Zoho Recruit is a popular pick for lots of small businesses worldwide. Their free plan includes features for candidate management, email management, and interview scheduling. You can also perform basic resume searches on it and use its five pre-made email templates.
While all of that sounds good, it’s important to note that the free plan only permits one active job opening at a time. But even with that caveat, Zoho Recruit’s paid plans are quite affordable, with a 45-day money-back guarantee.
Zoho Recruit
Customers:
Bosch, Deloitte, Saint-Gobain, PWC, Allianz
Bosch, Deloitte, Saint-Gobain, PWC, Allianz
Zoho Recruit
Pricing:
Zoho Recruit has three paid plans on top of the free plan.
- Standard is $30 per user per month, with many more features compared to the Free version.
- Professional is $60 per user per month, with key features like assessments and social recruiting.
- Enterprise is $90 per user per month, and rounds out Zoho's entire feature set, except for the add-ons.
The client portal and video interview modules are what’s available as add-ons. Zoho Recruit also has a 15-day free trial, as well as a free-forever version. The free version has limited features and only 1 active job at a time.
Zoho Recruit has three paid plans on top of the free plan.
- Standard is $30 per user per month, with many more features compared to the Free version.
- Professional is $60 per user per month, with key features like assessments and social recruiting.
- Enterprise is $90 per user per month, and rounds out Zoho's entire feature set, except for the add-ons.
The client portal and video interview modules are what’s available as add-ons. Zoho Recruit also has a 15-day free trial, as well as a free-forever version. The free version has limited features and only 1 active job at a time.
Best For
Zoho Recruit is perfect for large and small companies of various industries that use premium and niche job boards to give them an edge over competitors. It is also worth considering for smaller recruiting firms, but also has tons of functionality that enterprise companies would value. Of course, any company wanting a free ATS that can integrate with the rest of their tech stack would be wise to consider them.
Why we love it
:
Recruitee is highly rated for their user-friendliness and ease of use. Companies also find the ATS’ permission adjustment functionality helpful in reducing biased hiring. Free trials (no card required) are available so you can try before you buy.
- Highly rated for its ease of use and customizable recruiting pipeline.
- Features to combat bias: interviewers cannot see each other’s evaluations.
- Free trials are available without card info required.
- No limits on the number of users applied to all plans.
- Pricing model is month-to-month
- Pro: Recruitee is highly rated by customers for its ease of use. The majority of them are able to implement and get on with the software without much hassle.
- Pro: Recruitee features a customizable, kanban-like recruiting pipeline. Companies can add as many stages as needed to the pipeline and move candidates easily as they progress through the stages.
- Pro: Recruitee incorporates some measures to reduce hiring bias. For example, you can adjust the permission level for your interviewers and prevent them from seeing the scores each of them are assigning to the same candidate. This way, they won’t be influenced by each other's evaluations.
- Integration of third-party tools is necessary for some essential functions like skill assessments, onboarding, video interviewing, and e-signatures.
- Our user researchers had trouble with the reporting function, which occasionally did not retrieve data accurately.
- Some users noted the support team was hard to reach.
- Con: Several functions that are advertised on Recruitee’s feature list, including skill assessments, onboarding, video interviewing, and e-signatures are not actually built into Recruitee and are only possible through integration with third-party tools, which can be misleading to potential users, especially if it’s their first ATS.
- Con: Several users noted that the Recruitee’s reporting function is limited and at times, doesn’t retrieve data accurately.
- Con: Several users have complained about Recruitee’s support team being slow in responding, and at times, not able to solve issues.
- Con: For a product that’s geared towards SMBs, it lacks a free plan that businesses who are just getting started with ATSs can use for as long as they need, without any time constraints. We list this as a con as several solutions in this space do offer free-forever plans and similar feature sets as Recruitee, which puts it slightly behind the competition to users.
Recruitee
Review:
Recruitee is a great pick for SMBs looking for a collaborative and user-friendly ATS. Several users praise the platform for its excellent UX, enabling collaboration among recruiters and hiring managers. The ATS has an open API, which means you can easily plug in third-party tools. Recruiters also like that the software works well with LinkedIn and that they can share job posts to over 1,500 job boards.
While that’s all swell, it’s important to note several functions such as video interviews, skill assessments, offer management, and onboarding are not built into Recruitee, and that they’re only possible through integration with third-party tools that facilitate each of those functions.
Recruitee
Customers:
Recruitee is used by over 5,000 companies, including Semrush, Mark and Spencer, Transcom, Taco Bell, Toyota, Asus, Livestorm, and Rakuten.
Recruitee has been used by over 5,000 companies, including Semrush, Mark and Spencer, Transcom, Taco Bell, Toyota, Asus, Livestorm, and Rakuten.
Recruitee
Pricing:
Recruitee offers custom plans based on the number of active jobs and other particular needs. The ATS has three pricing plans:
- Launch starts at $91 per month
- Scale starts at $333 per month
- Lead has custom pricing.
Recruitee has three pricing plans, all of which accommodate an unlimited number of users and can be trialed for free for up to 18 days. When billed annually, Recruitee’s plans cost as follows:
- Launch starts at $91per month for 5 job slots and access to basic recruitment features such job post distribution, candidate video chatting, calendar sync, and career site editor.
- Scale starts at $333 per month for 10 job slots and adds workflow automation and permission settings to Launch's feature set.
- Lead has custom pricing. It includes everything in Scale, along with exclusive API access and premium services such as dedicated customer success and guided onboarding.
Best For
Though companies of many sizes (except enterprises) can find value in Recruitee’s offering, its current feature set can best support medium-sized businesses.
Why we love it
:
Trakstar Hire tops off the common ATS capabilities of recruitment funnel customization and unlimited job posting with neat features like candidate profile search and resume duplication detection. While Trakstar’s pricing isn’t transparent, SMBs have room for negotiation based on how many job openings they have annually.
- Highly customizable workflows make reflecting the company’s hiring process easy.
- Unlimited job posts.
- Management must-haves are built-in, letting users create offer letters and collect e-signatures without integrating with other tools.
- Trakstar Hire’s recruitment workflows are highly customizable. You can edit them as needed to reflect your company’s hiring process.
- You can post as many jobs as needed with Trakstar Hire without any limitation.
- Trakstar Hire has offer management tools built-in. Users can create offer letters and collect e-signatures within Trakstar Hire without needing to integrate it with third-party tools.
- Limited integration options with third-party HRIS and payroll solutions.
- Several users have noted the sort function did not perform well.
- All-or-none plan: customers may pay for features they don’t use.
- No free trials. Undisclosed pricing.
- Trakstar Hire has limited integration options with third-party HRIS and payroll solutions.
- Several users have complained about being unable to sort candidates and search results in an order other than displayed.
- Trakstar Hire isn’t a scalable platform; they have a single plan, all features included, which means customers may end up paying for features that they don’t need.
- Trakstar doesn’t publically list their pricing nor allows visitors to create trial accounts directly from the website, which is unusual for a software solution aimed at mid-market companies.
Trakstar Hire
Review:
Trakstar Hire’s ATS (formerly Recruiterbox) is ideal mainly for midsize companies, but they do work out deals for small businesses based on how many job openings they have per year.
The platform helps you post jobs on dozens of job boards and social media sites, sponsor listings for maximum reach, and receive resumes through customizable application forms. Once resumes are in, Trakstar Hire’s resume parser automatically extracts candidates’ details and creates profiles.
We like how customizable Trakstar Hire’s recruiting workflows are and are particular fans of how several offer management features are built-in.
Trakstar Hire
Customers:
More than 2,000 companies use Trakstar Hire, including Makita, Couchsurfing, Lonely Planet, and Untappd.
Trakstar hire is used by over 2000 companies, including Makita, Couchsurfing, Lonely Planet, and Untappd
Trakstar Hire
Pricing:
Trakstar Hire has one plan that includes all of its features without any limits. The pricing is custom depending on headcount.
Trakstar Hire has one plan that includes all of its features, without any limits. The pricing of this plan depends on the number of employees you have, which likely corresponds to the number of openings you’ll post annually. You can get in touch with Trakstar’s Sales team for a tailored quote.
Best For
Companies of all sizes can derive value from Trakstar Hire, but with its current feature set and pricing structure, we recommend it for medium-sized businesses.
Why we love it
:
BambooHR is among the top ATS options for SMBs, thanks to its ease of use and full-stack features built-in. The platform also offers flexible plans, which means businesses can benefit from having custom offerings based on their needs.
- Offers tailored pricing with the option to scale up in features as needed
- Free 7-day trials are available.
- The mobile app works well and offers built-in application review, communication, and collaboration features.
- Relatively easy to navigate with a clean user interface.
- Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs.
- Very simple and straightforward tool, easy to use.
- Payroll is only available for US-based employees
- Customer support is offered only during US business hours.
- Some modules like time tracking, performance management, and surveys are only available as add-ons.
- Payroll is only available for US-based employees
- Customer support is only offered during US business hours.
- Some modules like time tracking, performance management, and surveys are only available as add-ons.
BambooHR
Review:
BambooHR's ATS enables you to customize application forms and share job postings across several job boards and social media platforms. The system organizes candidate applications for easy reference throughout every stage of the hiring process, from initial application to final e-signature. Users can also create new hire packets that provide information on what to expect, who to meet, and which tasks to tackle on their first day.
Users we've talked to quite like BambooHR’s mobile app for hiring. Through it, they’re able to post jobs, review resumes, communicate with candidates, coordinate with other hiring team members, and perform several related functions on the go.
BambooHR
Customers:
Among the 20,000+ companies who use BambooHR are names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.
Among the 20,000+ companies that use BambooHR, you’d find names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.
BambooHR
Pricing:
BambooHR pricing is custom, but they offer a free trial. Before coming up with a quote, they are also likely to extend your free trial upon request or give you a free demo of the advanced features.
Pricing is not disclosed upfront, but they do offer a free trial of their all-in-one software and then go out of their way to find a version that will suit you. Before they come up with a personalized quote that will align with your budget, however, they are also likely to extend your free trial upon request or even give you a free demo of the advanced features.
Best For
BambooHR is a good fit for companies looking for a highly customizable HR product with pricing that reflects their needs. It’s also popular among hybrid and remote teams.
Starting with talent acquisition, we use it to maintain our talent pool. Then recruiting the talent by incorporating an offer letter and contract. Once the employee is in our system, we use it for database management. We also use it for their performance evaluation and record the training. In the end, we also use its features of onboarding, offboarding, and employee survey as well.
I like it for its smooth performance evaluation process. It's one of my favorite features. Second is its onboarding feature and hires packet that let the new employee feel welcomed. Last but not least, is its ATS system which helps us keep a track of our talent pool.
It does not provide integration with LinkedIn which adds to the cost of LinkedIn job wrapping. Its customization option is very limited and its API keys are also limited to very few options.
My organization has been using it for 2 years. This is an amazing tool for employee database management. Along with that, it offers an employee satisfaction survey which can help improve things along the way. Its performance module has made life way easier with a simple few steps process for performance evaluation. Lastly, its hiring module is easy to use and generates results.
For a startup, It provides all the necessary options that will help the organization alleviate its HRIS system. It is not that costly compared to others and it is also very simple to use.
Apart from the very obvious, cost; another criterion could be the size of the organization. The needs of the organization are also very important in terms of what they want to achieve from an HRIS.
They have introduced new modules like performance, moreover, they are always doing webinars to make the best use of their tool. Their customer support is always very helpful.
Small and Medium Enterprises.
MNCs.
Why we love it
:
Teamtailor’s biggest selling feature is their career page - well built out yet easy to navigate. The platform also has features that ingrain diversity, equality, and inclusion in the hiring process. Trials are available and they don’t require your credit card details.
- User-friendly ATS that is accessible via both browser and mobile devices.
- Career site builders can work with drag and drop — no coding knowledge is needed.
- Well-built features to support diversity, equality, and inclusion (DEI), including anonymous hiring and equal employment opportunity (EEO) surveys.
- Responsive customer support. The help center is helpful too.
- Unlimited number of users.
- Free trials are available without asking for your credit card.
- Pro: Teamtailor’s ATS comes with a robust career site builder that’s also easy to use. It works with drag and drop - no coding knowledge necessary.
- Pro: Teamtailor backs several features that support diversity, equality and inclusion (DEI), including anonymous hiring, equal employment opportunity (EEO) surveys, etc..
- Pro: Teamtailor is highly rated for their ease-of-use. It’s quite simple to post and promote jobs through their platform.
- Pro: There is really in-depth and intuitive help documentation for this solution
- As several users noted, the analytics function is quite hard to adjust.
- Hyper-focused on ATS and offers no other HR solutions, such as HRIS or HRMS.
- The customization and video interview features could be improved.
- Its pricing is undisclosed on the website.
- Con: Teamtailor’s analytics are good, but enterprise clients need to use BI Connectors to build the reporting they need. Right now, you can’t sport data from the system. This is particularly important for companies with 500+ employees, or those who have many different locations or franchises.
- Con: Analytics doesn’t allow recruiters to see their cost per hire, which is a really impactful metric
- Con: While they offer integrations with HRIS, onboarding, etc - they have focused on just being a really good ATS now.
- Con: There are predefined user access levels, but you cannot define your own user access levels which is important, especially for the largest companies.
Teamtailor
Review:
Teamtailor’s ATS has a unique approach to talent acquisition, paying a lot of attention to how your company presents itself to candidates. This ATS helps you build attractive career sites, market to specific talent demographics through landing pages and talent pools, run referrals, and nurture campaigns for current and future recruitment needs.
Another way TeamTailor differentiates itself from the pack is how they structure its pricing. There actually isn’t any structure to it. It’s a single plan with all features included, and the pricing of this plan adapts to the size of your company.
Teamtailor
Customers:
Over 4000 organizations have used Teamtailor, including Kry, Goodbye Kansas, Vitamin Well, Ponsse, and Daniel Wellington.
Teamtailor is used by over 4000 organizations, including Kry, Goodbye Kansas, Vitamin Well, Ponsse, and Daniel Wellington.
Teamtailor
Pricing:
Teamtailor’s pricing is custom based on customer business size and requirements. For teams under 25 employees, the price for unlimited job postings, candidates, and users in the system typically starts at $3,300.
Teamtailor’s pricing starts at £2750 for companies with 1-25 employees. This includes unlimited job postings, candidates and user access to the system. You can get in touch with Teamtailor’s sales team to get an estimate according to your business size and needs.
Best For
Teamtailor used to be a tool for smaller companies, but now their solution caters mainly to 50-400 employee companies that need a powerful but straightforward ATS.
Why we love it
:
Manatal is an affordable ATS with a 15-day free trial. Its AI-powered functionalities can be quite useful for businesses to streamline candidate sourcing. Also, the drag-and-drop feature makes the platform fairly easy for users to organize candidate pipelines.
- Among the most affordable ATS options in the market.
- Offers a 14-day free trial.
- Easy to use with drag-and-drop enabled pipelines.
- The AI-based recommendations feature is a real time saver.
- Web-based, so it works on multiple devices.
- Free data migration from your existing hiring software.
- Transparent and flexible pricing.
- Manatal is quite affordable and offers a 15-day free trial for users to test it out before making commitments.
- Manatal is fairly easy to use. It features drag-and-drop enabled pipelines for candidate organization.
- Manatal’s AI-based recommendations feature can save hiring managers quite a bit of time. It’s able to scan job descriptions then search a users talent pool and bring up candidates most suited for the job.
- The AI recommendations feature does not work well in languages other than English.
- The core product is only available in English and Spanish.
- No free plans.
- Integrations happen at the API level, making this a relatively technologically complex platform.
- API and Zapier integration are restricted to top-tier plans.
- Boolean Search and Advanced Search cannot be used together.
- The AI recommendations feature works best with resumes that are in English, and doesn’t work as accurately with other languages according to several users’ feedback. Several users have also complained about Manatal’s interface only being available in English and that career pages cannot be published in languages other than English and Spanish.
- Manatal doesn’t offer a free plan. We mention this as a con as several SMB-geared ATSs do offer a free-forever verison, and that puts Manatal slightly behind competition.
- Manatal doesn’t offer prebuilt integration modules. They do have an open API that allows users to plug in third-party products and custom tools, but that required a bit more time and technical knowledge to accomplish. It’s also worth mentioning that only Custom plan customers can access Manatal’s API and Zapier integration. Customers on the Professional and Enterprise plan cannot.
- Users can search for candidates via Boolean Search or Advanced Search, but cannot combine the two search methods together. E.g users cannot use the Boolean search operators (AND, OR and NOT) within Manatal’s Advanced Search tab.
Manatal
Review:
Manatal’s AI-powered ATS can help HR teams find and hire the right people. Through it, you can create a custom-branded career page, post jobs to dozens of job boards, and receive resumes from interested candidates. You can also upload candidate profiles and enrich them with data derived from their social media accounts automatically.
We’re fans of Manatal’s customizable recruiting pipeline, resume parsing abilities, and AI-based candidate recommendations. It also has customizable analytics dashboards to track essential metrics, a mobile app for on-the-go access, and a chrome extension with reasonable functionality, allowing you to connect with and save the candidates who fit your job requirements.
Manatal
Customers:
Manatal is used in over 100 countries. Their customer list includes Unilever, Coca-Cola, Panasonic, Ogilvy, and Toyota.
Manatal is used in over 100 countries. Their customer list includes Unilever, Cocacola, Panasonic, Ogilvy, and Toyota.
Manatal
Pricing:
- Manatal has two fixed pricing plans: Profession and Enterprise, costing $15 and $35 per user per month, respectively, when billed annually.
- On-demand plans are available with custom quotes.
Manatal has two plans with fixed pricing. When Billed annually, they cost as follows:
- Professional: This plan costs $15 per user per month for up to 15 jobs per account and 10,000 candidates. Customers on this plan can add unlimited guests.
- Enterprise: This plan costs $35 per user per month for unlimited jobs per account, as well as unlimited candidates and guests.
Note:
- “Users” refers to the individuals with full unrestricted access to Manatal’s platform and its features such as recruiters and HR professionals who actively use the software.
- “Guests” refers to individuals who are invited to collaborate on the platform through a dedicated portal such as hiring managers and decision-makers. Thes
Best For
Manatal can benefit organizations of all sizes across different industries, but it’s worth noting that most of their customers are small and mid-sized enterprises.
Why we love it
:
Small teams with up to 50 employees can enjoy Freshteam’s free-forever plan. Plus, the paid plans are competitively priced, giving you considerable value for your money.
- Free-forever plans are available.
- Transparent pricing plans.
- Easy to navigate, user-friendly, and intuitive user interface.
- Customizable and drag-and-drop features make managing the whole hiring process easy.
- Budget-friendly for SMBs with a feature set comparable to more expensive solutions.
- Quite scalable with four plans: customers can start with the free plan, then upgrade to more features as their business grows.
- Freshteam is very user-friendly, with an intuitive UI that’s easy to navigate. It features a customizable, Kanban-style view of the full hiring process from initial contact to offer sending. Drag and drop mechanism makes it easy to move candidates around as they progress through the different stages.
- Freshteam is affordable for SMBs to use while still having a comparable feature set to more expensive solutions.
- Freshteam is quite scalable. With four plans to choose from, customers can start out with the free plan, then upgrade to more features as their business grows.
- The free-forever plan is limited in features and allows only three published job postings.
- Not ideal for enterprise-size companies or any organization with regular, high-volume hiring needs.
- Lack of advanced features for applicant tracking, candidate sourcing, and relationship management.
- While Freshteam has a free-forever plan that small companies can use, the plan is limited in features and allows for only 3 published job postings. That said, Freshteam’s paid plans are quite affordable, and can be used by small businesses - should they need to - without breaking the bank.
- Freshteam might not be suitable for enterprises and agencies that do volume hiring and are in need of advanced applicant tracking, candidate sourcing, and relationship management capabilities, as we've confirmed via several user interviews.
Freshteam
Review:
Freshteam’s user-friendly and affordable HR suite comes with features for applicant tracking, screening, onboarding, time-off management, employee information management, and more. Using the platform, you can create a customizable career site as well as share job posts on multiple job boards and social media channels to increase your chances of attracting top talent.
Once candidate applications are received, you can vet their resumes, schedule interviews, and share feedback with the relevant members of your team. This activity can easily be tracked through Freshteam’s hiring funnel, which you can customize to mirror the stages of your recruiting process.
Freshteam
Customers:
Freshteam is one of the most widely used HR suites, with over 7,000 customers, including Monster, PharmEasy, Ocado, Reaktor, Nissan, SAP, and the University of Pennsylvania.
Freshteam is one of the most widely used HR suites out there with over 7,000 customers including Monster, PharmEasy, Ocado, Reaktor, Nissan, SAP, and the University of Pennsylvania.
Freshteam
Pricing:
Freshteam has four pricing plans:
- Free
- Growth: $1 per employee per month plus a $59 platform fee per month
- Pro: $2 per employee per month plus a $99 platform fee per month
- Enterprise: $4 per employee per month plus a $169 platform fee.
Freshteam has 4 pricing plans. When billed annually, they cost as follows:
- Free: This plan is free of charge for up to 50 active employees and is limited to 3 published job postings.
- Growth: Costing $1 per employee per month + $59 platform fee per month, the Growth plan is ideal for small companies looking to handle their basic HR needs more effectively.
- Pro: For $2 per employee per month + $99 platform fee per month, the Pro plan comes with several added features to automate workflows and manage HR data.
- Enterprise: For $4 per employee per month + $169 platform fee per month, the Enterprise plan is Freshteam’s most premium offering, providing users with access to all features in previous plans with the addition of advanced customizations, reporting, and more.
Best For
While companies of all sizes can benefit from Freshteam's offering, it's best suited for small and mid-sized companies.
Applicant Tracking System FAQs
What is an Applicant Tracking System (ATS)?
An Applicant Tracking System (ATS) - of course, we don’t talk about Automatic Transfer Switches on our site - is an HR tool designed to make things easier for both employers and candidates. Typically, an ATS will aid with tasks like posting jobs, sourcing candidates, organizing the hiring process, and storing data for record-keeping purposes. If you want to learn more, we, coincidentally, have a whole guide that breaks down what an applicant tracking system (ATS) is. Save the previous link for a later read!
What are the features of an Applicant Tracking System?
The features commonly found in applicant tracking systems are resume parsing to extract candidate information, job posting, candidate pipeline management, candidate searching and filtering, reporting and analytics on the hiring process, and integration with other HR software.
What are the benefits of the best Applicant Tracking Systems?
Applicant tracking systems have proven to make a positive impact on business hiring practices, which is why over 99% of Fortune 500 companies use some form of an applicant tracking system internally. Below are key benefits ATSs bring about, and as always, we have the stats to back them up.
- Save time: Research shows that recruiters can save up to 20% time on hiring when using an ATS solution. 86% of recruiters say that ATS solutions helped them shorten their time-to-hire.
- Increase the quality of hire: 78% of recruiters confirm an ATS has improved the quality of hire.
- Save money: Small businesses can enjoy $10,000 annual savings using an ATS. Output from our ATS calculator has shown that from a new ATS, a 500-person company can save up to $468,000.
How have applicant tracking systems evolved over time?
Since their creation in the 1990s, ATSs have:
- Shifted from being on-premise to cloud-based systems: Earlier versions of ATS were often desktop software that was installed on a company's computers. Today, most ATS are cloud-based, which means they can be accessed from anywhere with an internet connection.
- The option to integrate with job boards and social media: ATS have evolved to integrate with job boards and social media platforms like LinkedIn, Indeed, and Glassdoor. This makes it easier for recruiters to source candidates from a wider pool of talent.
- Artificial intelligence and machine learning built-in: Many modern ATS use artificial intelligence and machine learning algorithms to automate several parts of the recruitment process. For example, ATS can automatically screen resumes based on keywords, skills, and experience, then suggest the most suitable candidates for your role.
- Mobile applications (or at the very least, are mobile optimized): ATS have evolved to be mobile-friendly, which means candidates can apply for jobs using their smartphones and tablets.
- More focus on user experience: Older ATSs were often criticized for being clunky and difficult to use. Today's ATS are designed to be more user-friendly and intuitive so recruiters can manage candidates and candidates can apply for jobs without a hassle.
How much does an ATS cost?
When browsing a couple of applicant tracking systems’ websites, you may notice that the majority of vendors don’t have a Pricing page with transparent and fixed pricing plans. This is not because those providers want to keep their prices a secret. In fact, most ATS systems base their pricing on varying factors such as business size, number of job vacancies, integrations, and whether the team is local or international.
Be that as it may, there are certain price ranges we can share with you, having spent a few years now talking to vendors, experts, and users in this space. Below is what you can expect an ATS to cost for SMBs.
- Small business (under 100 employees): As these companies tend to have a conservative number of job openings and small budgets for ATS buying, paying per user or job per month makes the most sense, and paid ATS plans with that pricing model range between $15 to a couple of thousands, depending on team size. But as we’ve previously laid out, several ATSs with a per-user-per-month pricing model offer free-forever plans, so if you’re a very small business with basic and infrequent hiring needs, you may not have to pay anything at all.
- Medium-sized business (100-500 employees): Paying on a per-user-per-month basis can still work for growing companies as long as they don’t require many people to be involved in the hiring process. But a flat rate is worth considering as you’ll be less worried about exceeding the user or job limit. The price for such a model ranges between $10,000 to $15,000 per year.
What to look for in an applicant tracking system?
When asked “what three things do you look for when shopping for an ATS?” Zachary Larson, one of the experts we spoke to for this guide, has shared that ease of use, freedom within a framework, and business intelligence are the top 3 things he’d focus on.
- Ease of use: The ATS you get should be easy to use to navigate, both for your team and candidates.
- Freedom within a framework: Is the ATS compatible with the talent ecosystem? For example, can the ATS easily partner with companies like Paradox to improve the application experience, or is there an Indeed quick integration? Also, the ATS should be customizable and not clunky, adapting to the continuous industry change.
- Business intelligence: The ATS data should be quickly accessible and easy to visualize, and there should be automated reporting capabilities. Companies want to optimize their processes and improve the applicant experience, so the best ATS should make it simple for the HR team to identify trends and be a strategic partner for the business.
How to choose the best ATS for small businesses?
You can go about this a few ways, but we think the following are the essentials that can save you a considerable amount of time in researching and picking the right recruiting software for your business:
- Get information from unbiased sources: Most ATS vendors have websites with plenty of information on how good their product(s) are, but it’s rare to see a vendor ever share the cons or where their product falls short (in comparison to other products) on their website. A good source lets you see the whole picture: the strengths and weaknesses of a product. From there, you’ll develop a more sophisticated view of an ATS’ capabilities, which is what you need to make the right buying decisions.
- Real user experience is powerful: There’s a tremendous amount of value in the feedback of real product users, particularly hiring managers and HR leaders: What are their ATS decision criteria? Their expectations about the hiring software vs. reality? How satisfied are they with the purchased ATS?
Protip: Shopping for a new ATS can be challenging. We have a video that breaks down what you should consider in your applicant tracking system buying journey.An In Depth Look at Buying a New ATS
- Ask the right questions: Be sure to make the most out of your demos with ATS vendors by asking pointed questions. This expert-suggested question list can help to evaluate ATSs better so that you can make the best decision for your company.
Which ATS is considered to be the most popular?
- Freshteam: Most cost-effective ATS
- JazzHR: Go-to ATS for startups
- Greenhouse: Best for teams that hire often
- BambooHR: Most used by medium to large companies
- Recruitee: Best for being affordable and scalable
Is there any free ATS?
Yes, there is! Manatal, Teamtailor, and Zoho Recruit are our favorites. You can find more options for the best free applicant tracking systems here.
How many ATS options should you look at when you start doing demos?
"Demoing software can be painful, but it pays to go into the weeds for every single module," says Tracie Marie, one of the experts we talked about for this piece. Her recommendation is that three can be a good starting number for vendor demos. She also suggested, “include one that is slightly less than your budget and one slightly more.” This way, you can see the differences in features among those vendors.
Best ATS for SMBs: Final Advice
Instead of a wordy conclusion, we thought we’d wrap this piece with some more industry facts and our HR Tech expert advice.
- Do you really need an ATS?: 75% of recruiters and hiring professionals use a recruiting or applicant tracking system. 94% of them say their ATS or recruiting software has positively impacted their hiring process. Bear in mind, though, that onboarding an ATS will neither fix your employer brand nor your candidate experience. We, again, have a dedicated guide explaining why that is in detail.
- At what point in headcount growth do you need to buy your first ATS?: From her experience buying the first ATS for her business, Stefanie Sher suggested between 20 to 40 employees would be a good starting point: “If you're only going to hire 5-10 candidates in a calendar year, not as big a deal, but once you start thinking 10+ hires, you want to have a consistent, scalable process that can grow with your team.”
- Which ATS is right for you?: Though we’ve tried our best to simplify your hiring software selection process with the above list of the best ATS for small businesses for 2023, the best solution for you will depend on your organization’s unique needs and growth plans.
We recommend listing down your ATS must-have features and capabilities in an easily accessible document (or you can take advantage of our free ATS Buyer Organizer) to stay on track with what is important and what isn’t, do demos with the top vendors on your list and sign up for a couple of trial accounts if you’ve got the time. Ultimately, a supercharged modern ATS can transform your HR efforts if you’re ready for it.
Best Applicant Tracking Systems for Small Businesses
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