The customization options, from workflows to permissions, made it easy to adapt the tool to our established processes. Navigation is intuitive and streamlined. The reporting suite is robust, and the premade dashboards were great for highlighting trends for the team.

I used Greenhouse for just over two years as a systems owner and administrator. The company selected Greenhouse to modernize and streamline the recruiting process in preparation for a growth phase.

Since the company was locked into a contract with its HRIS, it had been looking for a standalone, specialized ATS. Greenhouse is a leader in the space, and HR team members had experience with the platform, so it was an easy choice.

Throughout my time using Greenhouse, there were no discussions about moving to another tool, as overall satisfaction remained high.

The pricing tiers are frustrating; I personally feel that if a company specializes in one area (ATS), features should be readily available without additional costs, especially when the base price is already high.

The lack of a standard sandbox environment made testing difficult. Also, there is a steep learning curve for the reporting suite.

‍

I have used many standalone ATS and ATS modules, and I can comfortably say that Greenhouse is at the top of the list. I appreciate that even though Greenhouse is a leader, it is not complacent.

There are constant updates and bug fixes, with feature releases that are genuinely helpful. Other tools have stagnated or “fixed” parts of the platform while ignoring updates to core functionality.

I think the main consideration is whether you want a standalone ATS or prefer to use a module as part of your HRIS, if available.

Another consideration is usage. If your company does not have a high volume of requisitions or candidates, or a need for enhanced reporting capabilities, another (cheaper) platform or process may be more appropriate.

Greenhouse has continually released new features, fixed bugs, and deployed enhancements to the reporting suite. The new features seem to align with current trends (candidate self-scheduling, enhanced AI, and efforts to reduce bias where possible).

The core functionality hasn’t changed (e.g., no payroll features), which I believe has helped the company focus on what users truly want.

Greenhouse is great for companies with over 150 employees that have a large candidate pool and a high number of open requisitions.

While approving job postings and offers is easy, admins should have a more technical focus as there is a learning curve with setup and reporting.

Companies needing customization in workflows and approvals would be a great fit for Greenhouse.

Greenhouse is a very user-friendly ATS that simplifies the hiring process. Its customizable workflows allow you to tailor the recruiting process to your company’s needs. The integration options work smoothly with tools like payroll systems and background checks.

Automation features help reduce time spent on tasks such as interview scheduling and candidate tracking. The platform also provides useful reports and hiring insights to support data-driven decision-making.

I used Greenhouse for six months on a consulting project with a client. The organization was looking for an applicant tracking system that could seamlessly integrate with other platforms while improving efficiency in the hiring process.

Greenhouse proved to be an excellent solution, offering a user-friendly and intuitive interface that made managing candidates and workflows much smoother. One of its standout benefits was its ability to integrate with various tools, allowing for a more cohesive recruiting system.

It was so well-designed and interactive that I often wished it functioned as a full HRIS. Its usability and structure would translate well into broader HR functions, making it an ideal tool for those new to HR.

The platform does not offer phone support, which can be frustrating when immediate assistance is needed. Some features were unnecessary for my client, yet they still had to pay for them.

One major drawback is that Greenhouse is only an ATS and lacks broader HRIS capabilities. It does not offer functions such as payroll, benefits administration, or employee record management.

Having used Greenhouse alongside other tools, I found its automation features to be a major advantage, significantly reducing manual tasks like interview scheduling and candidate tracking. Its reporting capabilities provide valuable hiring insights, enabling teams to make data-driven decisions.

While some competitors may offer broader HR features, Greenhouse excels at streamlining recruitment. If it expanded into a full HRIS, it would be even more effective.

Comparatives:

Lever focuses more on relationship-based recruiting, and iCIMS includes a wider range of HR tools. Greenhouse stands out with flexible workflows and intelligent hiring insights that make the recruiting process more efficient.

One of the biggest factors to consider is pricing. Since Greenhouse does not list costs upfront, it's helpful to approach demos with a clear budget. Integration is also crucial—make sure it works well with your existing HRIS, payroll, and other systems.

User experience should not be overlooked, as a poorly designed interface can slow down recruiters. For growing companies, it’s important to choose an ATS that can scale with the organization.

Greenhouse has evolved by adding AI and automation to streamline hiring, improving integration with HRIS and payroll systems, and enhancing its reporting features to offer better insights. The user experience is excellent.

Mid-size to large organizations (100+ employees) can find Greenhouse to be a great fit.

• Greenhouse has a well-designed and intuitive user interface.
• The software is easy to understand for users with any level of HR experience.
• The platform’s candidate workflows and prospecting features are efficient and user-friendly.

I used Greenhouse while consulting for a client in the healthcare industry. They needed a platform that supported hiring collaboration and was easy to understand. Integrations and additional HR tools were important for the hiring team. A high-quality career page function was also a key requirement.

I used the tool for about four months and was responsible for its implementation and initial setup.

• The cost is relatively high compared to other applicant tracking systems.
• I would prefer more customization options within the platform.
• The pipeline-building tool could be improved if it functioned more like a CRM.

I prefer Greenhouse over most applicant tracking systems. Its user interface is well-designed, and the workflows are smooth. Greenhouse also offers a wide range of integrations with other HR tools, which is convenient and adds value.

Consider your budget before choosing Greenhouse, as it has a higher price point than many other applicant tracking systems. It's also important to evaluate your team’s experience with ATS tools. Greenhouse is more user-friendly than many alternatives, making it a good choice for teams with varying levels of experience.

Greenhouse has evolved well over time, with frequent updates and strong customer support. Its workflow functionality continues to improve and now includes AI integration.

Greenhouse is a flexible tool and is a good option for medium to large businesses that have the budget to support it.

• We like the automation it provides for our processes.
• We appreciate the full visibility into the candidate pipeline and stages.
• We also like that it integrates seamlessly with our HRIS.

We have used Greenhouse for approximately four years. At the time of purchase, we were in high-growth mode and needed a scalable solution that could integrate with our other tools, offer a clean user experience, and provide robust analytics. We also aimed to automate many of the manual processes already in place.

I have personally used the tool since implementation. It has eased some of our challenges, particularly with integrations and automation, though it has not consistently delivered actionable analytics.

• The reporting and analytics features are lacking; we would like more detailed metrics on time to hire, candidate pass-through rates, and overall hiring metrics that help assess a candidate's likelihood of success in our organization.
• Although candidates find it easy to use, some hiring managers struggle with inputting value-added interview notes. We would benefit from guidance on making feedback objective, bias-free, and actionable.
• We would also appreciate additional features that help reduce bias in the hiring process.

Greenhouse is more robust than JazzHR, our previous ATS solution. It offers better automation, stronger integrations with other tools, and is relatively easy to configure. We strongly prefer using Greenhouse.

• Search and Filter: The ATS should have strong search capabilities to find candidates based on skills, experience, and qualifications.
• Workflow Automation and Interview Scheduling: Customizable recruitment workflows and automated communications reduce manual workload. Built-in calendar integration and scheduling tools help hiring managers prioritize interviews without getting bogged down in logistics.
• Job Board Integration: Seamless posting to multiple job boards, especially LinkedIn, is essential in the current market.
• Analytics Dashboard: A visual display of key recruitment data helps drive decisions about pipeline management, metrics, and areas for improvement.
• Training Resources: Training materials for hiring managers and onboarding support are crucial during setup and implementation of workflows and automations

• Data Security: Greenhouse has placed greater focus on improving data protection and privacy measures.
• User Experience: More frequent interface updates are being released based on user feedback and usage patterns.
• Integrations: Greenhouse has expanded its partnerships with HR tech providers, which has been helpful as our HR tech stack has grown.

Greenhouse is ideal for fast-growing businesses that need to automate recruitment processes. It is also suitable for companies with geographically dispersed hiring teams that need to collaborate asynchronously.

• Greenhouse is user-friendly and straightforward—there’s no hassle in learning to use it.
• Even new users can be trained easily due to its intuitive design.
• The user interface is clean and easy to navigate.
• The built-in Help system is thorough and accessible via chat or search.
• I’ve worked with many ATS platforms, and Greenhouse is by far my favorite.

The company I’m contracted with purchased Greenhouse to address manual processes and integration issues during a period of rapid growth. When a startup reaches a certain size, it becomes necessary to have a system in place to track that growth and provide a shared database for all stakeholders. The volume of work increases, making manual processes no longer feasible.

Greenhouse helps resolve this by storing and tracking employee data on the talent acquisition side and by offering automation tools that ease the burden of extensive task lists. The company has been using Greenhouse for about four years.

• As a company grows to mid-size, Greenhouse alone may no longer be sufficient.
• It often becomes necessary to purchase additional software to extend its functionality.
• While integration errors are rare, they are not quickly resolved and can cause delays.
• Although customer support is helpful, resolution times of two to three days can hinder productivity.
• Over time, data accumulation requires manual backend cleanup, which is time-consuming and resource-intensive.

Greenhouse stands out because it is easy to use and navigate. It’s a simple yet feature-rich tracking system that can be expanded as needed. Competing platforms often have more complex interfaces that are harder to explain or train others on. With Greenhouse, it's easy to understand features, correct errors, and manage user permissions.

When purchasing a tool like Greenhouse, it's important to evaluate your company’s current scale and projected growth. Greenhouse is highly effective for managing candidate data and future hires. It simplifies workflows, but you must consider both current and future budgets.

The platform is cost-effective for the value it provides, but it requires financial commitment, even if growth doesn't meet projections. Companies should be prepared to invest in convenience and efficiency.

Greenhouse has evolved through partnerships and integrations with other software to improve efficiency. For example, it now integrates with Google Suite and Zoom to streamline interview scheduling via calendar invites.

It also connects with GoodTime for high-volume scheduling, supporting interviewer availability and time zone coordination. These enhancements have saved significant time and reduced manual effort.

Greenhouse is well-suited for tech companies of various sizes.

• Interview management—including questions, candidate scoring rubrics, and scheduling—takes place in a centralized system.
• Candidate management, including profiles, resumes, communications, and sourcing, is a fully integrated process.
• Implementation was simple and aligned well with our needs.

When I was at a tech firm, we struggled with every aspect of talent acquisition being fragmented and manual. Once we decided to invest in our talent acquisition ecosystem, Greenhouse was an obvious choice to consider.

We needed a central location to manage core activities such as talent pipeline candidate scoring, internal team coordination, and a method for tracking key performance indicators (KPIs).

Greenhouse evolved and continued to offer new solutions as our needs changed. These included tools to improve the candidate experience, maintain alignment with stakeholders throughout the hiring process, and manage onboarding efficiently.

• Dashboard features are limited unless you opt for a higher-priced plan.
• Product and pricing information could be more accessible; having a full team reach out during initial research can be off-putting.
• Language translation is functional, but the selection of languages is limited and results can be inconsistent.

Greenhouse stands out for its interview management workflow, which surpasses other tools we have used. Dashboards and onboarding, however, are less advanced compared to competitors.

We recommend understanding your top priorities or pain points when selecting an ATS. Whether you need talent pipeline visibility, requisition volume management, or critical data/KPIs, these factors should guide your choice.

Every ATS has strengths and areas for improvement. Make sure the solution you choose addresses your most urgent needs from the outset.

Greenhouse has added onboarding capabilities, which has been a helpful addition.

Greenhouse is well-suited for organizations that recruit directly and coordinate among multiple stakeholders such as candidates, HR teams, and hiring managers. It provides a centralized space for all hiring-related collaboration.

Greenhouse integrates with document generation systems such as DocuSign and background check systems like Veritable. It tracks job orders and allows some customization of those orders. Its staging features significantly improve the organization and flow of the recruiting process.

The organization purchased Greenhouse because it was expanding, and the number of candidates was increasing exponentially. It was also beginning to broaden its geographic footprint in the cannabis sector.

The absence of an applicant tracking system significantly slowed down full-scale recruiting operations. Maintaining documentation, updating scorecards, and tracking candidate status are critical for effective communication. Greenhouse also allows the organization to track prior applications and their statuses.

Furthermore, Greenhouse was a vendor willing to work with a firm in the controlled substances industry.

It is among the more expensive applicant tracking systems. It lacks robust integration capabilities with external HRIS platforms that are not Greenhouse partners. Greenhouse Onboarding, its companion software, has communication issues with Greenhouse Recruiting, which causes problems with reporting and data migration.

Greenhouse supports some integrations with non-partner platforms, enabling data migration across systems. The platform is well-organized and user-friendly, making it easy to train individuals who are unfamiliar with ATS software.

Still, I prefer JazzHR for its reasonable pricing and similar feature set. Greenhouse, however, is an excellent solution for larger enterprises.

Buyers should assess which features they actually need in an ATS. Too many features can be unnecessary and may lead to wasted budget. Pricing is important, as the value often matches the investment. Not having an ATS at all may hinder a company more than using a basic, affordable option. A user-friendly system is critical to reduce training time and minimize errors.

Greenhouse has added features to support compliance, including generating reports for the US EEOC demographic filings. The system introduces convenience features in response to customer feedback. Greenhouse demonstrates a commitment to improving its product by listening to user concerns.

This system is well-suited for mid-sized to large companies, particularly those with multiple team members involved in recruiting. It is also ideal for teams with limited time for training.

• Greenhouse is effective at addressing and mitigating bias in the hiring process.
• We are able to save time with automated features such as interview scheduling and feedback collection.
• The reporting and analytics tools support our data-driven approach and strengthen the overall recruitment process.

We were experiencing problems with bias in recruitment and hiring processes and needed a system that would help streamline our workflow and improve efficiency. We began searching for software capable of addressing different areas of the hiring process, such as role management, hiring team collaboration, and reducing bias.

We compared the features of Greenhouse with those of similar systems. Greenhouse was the best solution, providing a centralized platform to manage all our hiring tasks. The tool made it easier to manage job postings, track applicants, and conduct structured interviews. I have personally used Greenhouse for over a year, and it has proven to be an effective and reliable tool.

• When I first started using Greenhouse, I felt overwhelmed by the number of features.
• There are times when we have unique hiring processes, and the system could offer more customization options for these workflows.
• Integrating third-party tools into Greenhouse has not always been seamless and sometimes requires additional setup.

Greenhouse stands out compared to similar tools through its user-friendly portal. It offers a wide range of integrations that enhance the recruitment experience for recruiters, hiring managers, and candidates.

For example, I can easily connect to Google Sheets to run customized reports and access transparent, trend-based data to inform equitable decisions.

Some of the questions we asked when deciding to buy this type of tool included:

• Is it user-friendly or does the training support the learning curve for new users?
• Does the system have the capability to customize reports and workflows to meet our organization's needs?
• Do the automation and integration features support our core requirements for scheduling, feedback collection, and data management?

Since I began using Greenhouse for recruiting and onboarding, more integration tools have been added to support various HR functions. For example, it now offers integrations for background checks, scheduling, job boards, onboarding systems, video interviewing, and recruitment analytics.

The introduction of the Diversity Dashboard is a valuable feature, providing a visual overview of workforce demographics and tracking DEI progress in the hiring process.

This feature has added significant value to the platform.

Mid-sized to larger organizations are well-suited for using Greenhouse. These types of organizations typically have structured hiring practices, work with large volumes of data, and need tools to help reduce bias in recruitment.

Greenhouse supports collaboration between recruitment teams and hiring managers, helping to standardize and streamline processes across departments.

I like the intuitive features of Greenhouse. The analytics are helpful for tracking key metrics during the recruiting process. It also allows for collaboration among recruiters and makes it easy to communicate with candidates.

Greenhouse was a product used by one of my consulting clients. They had been using it for several years before I became involved in some of their recruiting projects. Their goal was to track applicants efficiently. Greenhouse integrated with their HRIS system and streamlined the process for their website. It was also easy for candidates to apply through the platform.

The platform is expensive. Once it is set up, there is limited customization available. The scheduling feature was not user-friendly for recruiters.

Greenhouse is very user-friendly compared to its competitors. It also integrates with several systems to ensure a seamless flow of information.

Organizations should consider how they intend to use the ATS and which features are most important to them. They should also evaluate the price point and ensure it aligns with their budget.

While I used it, I did not notice any significant changes or updates to Greenhouse.

Greenhouse is well-suited for mid to large organizations that regularly need to fill multiple positions. It is also beneficial for companies with multiple recruiters responsible for hiring and onboarding.

• Greenhouse consolidates multiple recruiting functions, such as job postings and resume reviews, into a single platform.
• The user-friendly interface makes it easy to navigate and train new recruiters or hiring managers.
• The platform provides how-to videos and tutorials that assist with training and onboarding.

My company needed a centralized system to manage all recruiting-related tasks efficiently. Greenhouse provides a streamlined platform that simplifies the hiring process by allowing recruiters to post jobs, review resumes, and manage candidate interactions in one place.

One of its key benefits is its integration with LinkedIn, which expands the candidate pool and enhances outreach efforts. Additionally, the platform offers a mobile app, making it easier for applicants to apply from anywhere. I have personally used Greenhouse for [X amount of time], and it has significantly improved our ability to track and manage candidates throughout the hiring process.

• Once a rating (scorecard) is created, it is difficult to modify, which can be an issue if interview questions change.
• The initial setup of the system was challenging, making it harder to establish streamlined processes at the beginning.
• A more straightforward implementation process would improve the user experience.

Greenhouse stands out because it integrates multiple recruiting functions into a single platform, eliminating the need for multiple tools. This all-in-one approach makes it more efficient compared to other systems that may require additional integrations to achieve the same functionality.

The cost of the system is a key factor, as pricing varies depending on the number of employees. It is important to assess whether the tool will address workflow challenges and improve efficiency. Greenhouse offers a variety of recruiting features in one system, making it a strong option for organizations looking to streamline their hiring processes.

Greenhouse has introduced new features, such as the Event Calendar, which enhances scheduling and recruitment event management. This demonstrates the platform's commitment to continuous improvement and adapting to user needs.

Greenhouse is ideal for companies with frequent hiring needs, especially those that manage a high volume of applicants and require a structured recruiting process.

What I really liked about Greenhouse was the intuitive and user-friendly interface which makes it very easy to navigate and manage our hiring process efficiently. The platform's customizable workflow and interview stages allow us to tailor the hiring process to the unique needs of each role, ensuring a more personalized candidate experience. Additionally, advanced reporting and analytics capabilities provide valuable insights that allow us to refine strategy, optimize work, and make data-driven decisions, ultimately leading to more successful recruiting. Overall, Greenhouse's seamless integration of applicant tracking, collaboration tools, and powerful insights has significantly increased our hiring potential and made it an indispensable tool in our talent pool.

I used Greenhouse at a previous employer. The decision to acquire Greenhouse was driven by an urgent need to simplify and improve the hiring process. Before adopting Greenhouse, we faced significant challenges in managing large numbers of applicants, tracking their progress, and getting all teams involved in the hiring process to work together effectively. These often resulted in delays, misunderstandings, and a lack of understanding of the entire recruiting pipeline.

Greenhouse provides a comprehensive solution to address these vulnerabilities. An intuitive applicant tracking system not only helps us centralize applicant information, but also allows us to automate various stages of the hiring process. This automation significantly reduces manual administrative tasks, allowing our HR and recruiting teams to focus more on engaging with candidates and making informed decisions.

While I've found Greenhouse to be an invaluable tool, I think there are a few areas that could be improved. First, while the reporting interface is powerful, it could benefit from more customizable visualization options to suit our specific reporting needs. Second, while the platform is good at managing individual job postings, I wish there were more seamless features for managing multi-role or bulk hiring programs. Finally, improving the functionality of the mobile app will facilitate mobile access and quick updates when away from the desktop interface. Despite these minor shortcomings, Greenhouse remains a great asset to our recruiting efforts.

Due to its exceptional user experience, easy customization choices, and data-driven insights that produce superior hiring results, Greenhouse distinguishes out significantly from its rivals. The interface of Greenhouse is extremely intuitive compared to other solutions, which makes it simpler for our team to embrace and use efficiently. We can customize the hiring process to meet our specific needs thanks to its flexible processes and interview phases, which offer an unmatched level of personalisation. Furthermore, Greenhouse stands out for its analytics capabilities, which provide thorough information on candidate progression, sourcing, and performance indicators that allow us to hone our tactics for ongoing improvement. Although I've used tools like this before, Greenhouse stands out for its focus on the candidate experience and collaborative hiring. Our recruitment efforts have been greatly expedited by its easy-to-use interface and powerful collaboration tools. Greenhouse succeeds in these categories, giving us the tools we need to make strategic decisions and improve our hiring methods, whereas other solutions frequently fall short in these areas.

The selection of an HRIS/ATS technology like Greenhouse should be based on a number of important factors. The technology must be scalable and flexible in order to allow your organization to expand and react to changing requirements. The solution should smoothly interact with your current systems, improving data flow. Integration capabilities and user-friendliness are crucial; choose a solution that is simple to use and reduces your team's learning curve. Last but not least, thorough reporting and analytics are necessary to improve your hiring methods and make educated selections. Take these considerations in order to make sure you choose an HRIS/ATS that completely satisfies the current and future needs of your firm.

Over time, Greenhouse ATS has had a remarkable transformation, continually meeting user requests by integrating useful features and improvements. Greenhouse has aggressively sought user feedback from its start, resulting in a never-ending cycle of advancements. Regular platform updates that provide cutting-edge features like configurable processes, AI-powered candidate recommendations, and sophisticated analytics tools are clear signs of the platform's progress. Because of its dedication to adjusting depending on user feedback, Greenhouse is able to efficiently meet the changing and dynamic needs of the modern recruitment scene and maintain its leadership position in applicant tracking systems.

For firms that place a high priority on a simplified and data-driven approach to talent acquisition, Greenhouse ATS is ideally suited. It excels for medium-sized to large businesses with intricate employment requirements involving numerous teams and stakeholders. It is the best option for businesses looking for specialized hiring procedures across multiple jobs and departments due to its adaptable workflows and interview stages. Additionally, its extensive reporting and analytics capabilities serve firms who are data-focused and wish to optimize their plans. In short, Greenhouse is the ideal choice for businesses looking for a complete, scalable solution that enables them to quickly make educated hiring decisions.

Greenhouse is very customizable; I like that we can adjust our rejection reasons, scorecards, email templates, etc. I appreciate that it is very self-contained, meaning with the right integrations, you can pretty much do everything from within Greenhouse itself; you don't need to switch from different apps much. I also like their support; they have a robust self-help and self-guided support platform and very quick and helpful live support.

We had previously been using another ATS that did not allow for much customization of stages, rejection reasons, scorecards, etc. and did not have very robust reporting features. I like that Greenhouse has lots of integration partners, full customization options, and great pre-made reports with custom reporting options. I have been using it for over 5 years and have to say it is my favorite ATS.

There is not a lot I don't like about Greenhouse; I think it's a great ATS. One area I do prefer about some other ATS is the resume disposition flow; with Greenhouse, there is a pop-up every time you want to disposition a resume, and you have to select the reason every time from a dropdown, with some others, you can choose a reason for the first person and from there it just saves and stays the say unless you change it. While they do have a lot of integration partners, you are somewhat limited as well, for example with signatures, you only really have Docusign as a natural integration, so if you use anyone else then you are going to have to do offer letters manually outside the system.

Greenhouse is much more customizable. Some competitors don't allow you to make custom reports, custom rejection reasons, custom interview flows, custom approvals, etc. So for that reason, I much prefer Greenhouse whenever I enter a new Greenhouse environment. At the same time, it looks similar; it is entirely bespoke to the needs of that individual company.

Do you need an ATS yet? It is expensive, so I would consider how much hiring you are doing. Who will manage this and implement it? The implementation can be lengthy and requires a significant time investment; even afterward, you will need someone internally to work the system. Otherwise, it will quickly lose all order. Do I need all these features and customizations? If you don't, going for a cheaper alternative may make sense.

They have added a nice self-scheduling feature; it replaces the need to integrate Calendly for interviews. They often send feedback requests and surveys, so it is nice to know they always look for ways to improve. They send newsletters out to update any changes.

Someone who wants a customizable ATS with lots of features. You likely need to be rather comfortable with using different software to be comfortable in Greenhouse, it can be easy to be overwhelmed with the amount of things you can do with it.

1. The ability for candidates to submit their availability in an easy-to-understand calendar
2. Structured interviewing so that interviewers know exactly what questions to ask the candidates and what is important
3. Amazing customer support team that is able to answer any question you have
4. Google Report Connector
5. A trustworthy set of preferred integration partners
6. For out of the box scheduling functionality, it is better than most and easy to train people on

I've used Greenhouse for 3+ years and have enjoyed it tremendously. I'm answering the following based on my experience with Greenhouse at three different companies and helping several others build and configure their GH instances.

Greenhouse is a top-notch ATS for not only candidates but recruiting teams as well. It addresses many of the top pain points in the recruiting process that everyone complains about like a poor application process, difficult-to-understand scorecards, and terrible customer support. Additionally Greenhouse contributes immense thought leadership and helpful webinars across a broad swath of topics.

1. The reporting functionality, while good, isn't as good as it could be. To be effective, you either need to use an integration partner (like TalentWall, Eqtble, Ashby, Gem) or build your own tools (either using the Report Builder for Google Sheets or something more complex like Looker/Tableau). Reports are held by the user so you aren't able to share and make changes on someone else's report (which requires you to rebuild it)
2. Lack of headcount planning functionality or a portal. There is a struggle between when to use job openings and how to get their data
3. Admins can't configure certain aspects of users accounts in advance/ users are required to connect their own integrations
4. Lack of shared/connected interview plans concept so if you make a change in one plan and you need that change to be carried across to other roles, you have to manually do it.

Greenhouse is one of the best ATSs on the market. Even for the complaints people have about it (e.g., lack of automated scheduling, reporting being difficult), it is still one of the best for applying to an open role as a candidate, conducting interviews as an interviewer, and getting the support you need to fix back end and process issues as an admin. Plenty of other ATSs claim they do what Greenhouse does but they over promise and poorly deliver on the same experience (or just flat out try to copy and fail).

- What is the interviewing culture of your company?

- When do customers typically outgrow you, and where do they go next?

- Can I see a demo focused solely on integrations with our major existing systems (HRIS, Calendar, Email, Zoom, etc.)?

- How long will data migration take and what data will be lost?

- What supplemental tools will likely be required should we implement?

Greenhouse has continuously innovated to meet the needs of its users. They were one of the first to implement pronouns so that candidates could self-identify. They have continuously changed their reporting to make it more user-friendly and serviceable. The changes might not be immediate but when they make a change it never feels rushed or buggy.

All users and orgs of any size

• Greenhouse is user-friendly.
• Greenhouse customer service is exceptional.
• Greenhouse will custom-create lists for every step of the process.

Greenhouse was introduced to me in 2014 as an affordable startup option to compete with larger (HRIS) software. I have used and implemented this software with several clients over the years. Greenhouse has been especially effective in streamlining recruitment processes and training for new HR hires as its system has grown increasingly user-friendly. I have noticed a trend among my clients that companies that search for data-driven talent have an easier time using Greenhouse.

• I have occasionally experienced issues with bulk imports.
• Greenhouse sometimes does not pick up keywords.
• It takes time to understand the system.

Greenhouse has been a consistent and affordable option in comparison to ADP or Trinet. I enjoy the Greenhouse interface more overall.

Does your team have experience in training an HRIS system to be intuitive? Are you clear on your hiring expectations before investing in a system of this kind?

Greenhouse's customer service has evolved tremendously. I find that they are very efficient.

Tech-focused with a high talent pool.

• It's customizable.
• The scorecard system makes it easy to compare candidates.
• Integration is top-notch.

We used Greenhouse to manage our candidate pipeline. Candidate applications were pulled from job boards to Greenhouse. As candidates moved through the pipeline they would receive automated emails regarding the next steps. I used it for about 6 months. The company was looking for an ATS that integrated with LinkedIn Recruiter.

The pricing isn't so clear, it depends on the size of the company and hiring needs. I think it's great for really large companies but the cost is steep for smaller firms and organizations. It's also hard to figure out, not as easy to figure out as other ATS systems.

I think it's definitely hard to get used to compared to Cornerstone on Demand, Breezy HR or Compass. The data reporting is great but takes a lot of energy to get accurate reports.

People should consider their company size. They should definitely consider the budget because if you don't really need all the add-ons, it may not be worth it. It may also be wise to consider how tech-savvy your team of recruiters are.

Very large companies

• The dashboard is simple and easy to understand.
• Adding new employees to Greenhouse is very easy.
• Keeping a track of candidates and sending out final offer letters can be all done from one platform.

My client has used Greenhouse for the past 5 years. Being a big multinational company, Greenhouse was the best choice because it was a one-stop for all talent acquisition needs. We managed applications, interviews, scorecards, reviews, feedback, notes, and a lot more so that everyone involved in the role would be in collaboration and up to date on where the interview processes were, seamlessly.

I have no complaints about Greenhouse whatsoever.

It is simple to use. Greenhouse offers customizable workflows that can be tailored to a company's hiring process. It allows us to set up unique hiring stages, interview scorecards, and hiring team permissions that align with their needs.

Greenhouse offers robust collaboration features that enable hiring teams to communicate easily, share feedback, and collaborate with candidates.

Focus on diversity and inclusion: Greenhouse strongly focuses on diversity and inclusion and offers features such as structured hiring, interview kits, and blind resume reviews to help reduce bias and promote diversity in the hiring process.

It is steep in cost compared to other systems but well suited for big corporations.

Greenhouse has constantly evolved and adapted to meet the changing needs of its users by introducing innovative features and capabilities that simplify the hiring process, foster diversity and inclusion, and enhance the user experience.

Large corporations with a lot of different hiring managers involved.

‍

• I like the notifications and alerts it provides to make sure you are able to keep things moving in timely manner.
• The ability to search resumes is great, which helps build our own resume database. With Greenhouse , the ability to customize workflows based on the needs of each team and or role is very helpful.
• You can integrate LinkedIn with Greenhouse.

As an organization we were growing and we needed a new online collaborative system which would assist us with our recruitment. As a global team, it was essential for us to use a single system. We also needed support with our interview process, being able to schedule interviews with ease. In addition, we wanted a system in place which would be used by our internal recruiters and our external vendors all in one single space. As the team grew it was not possible to effectively track our candidates, hiring process and create the necessary reports. Lastly we were looking for a tool which would be scalable as we grew and increased our hiring.

Personally, I have used Greenhouse for over 4 years and over the years have learnt more and more what can be done with it. I have used it as a part of an in-house recruitment team and as an external vendor.

Over time it helped us with onboarding too which was a plus as we needed support in that area as well.

• It does take some time to learn the platform and how to get its best use, training is important to use Greenhouse to the fullest.
• The UI is good, but may not be the latest compared to other products out there.
• More integrations with job boards and softwares would be great.

I have used Greenhouse and similar tools, Greenhouse is a robust and constantly evolving platform geared more to larger companies and or companies ready to invest more on their recruitment tool. Even though smaller growing teams can use it , I would say it is more geared to medium if not large enterprises from a price point and the initial set up time too. As mentioned quite a bit of training is needed to use Greenhouse which is not always the case for other recruitment tools. This can be a barrier to getting hiring managers to use the platform.

• A few of the key buying criteria includes assessing the tool to make sure it solves your company's problems. All company's recruitment needs are not the same.
• It is important to see if there is an option for a trial or atleast a demo to get an understanding of how it works, and its usability.
• Integrations are important to consider. Teams have multiple tools for productivity, project management, performance management, compensation, and onboarding. It is important to take a look at which integrations are available when choosing a tool.

They have a mobile app which is constantly improving but helps meet  the needs of users, especially when many are working remotely. They have improved security and compliance over time too. Lastly, diversity, equity and inclusion features have been added to the tool as well which are constantly updated to the needs of the user.

Recruiters, HRBPs, Hiring Managers. Medium-large sized organizations.