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With a massive array of features, Bitrix is a solid intranet and CRM that’s traditionally free for up to 12 users, but is unlimited during the pandemic.
Bitrix24 is ready to support business needs from all fronts. As an intranet, they have all the bells and whistles you’d expect, but even a bit more. They have communication tools, task and project management, chats, calls, video conferences, workgroups, a newsfeed, and more than 35 work tools. These even include a basic CRM, a website builder, a contact center, and an e-commerce section.
In that sense, we should say that more than an intranet, Bitrix24 is a massive business suite that happens to include a fairly-comprehensive internal communication platform, as well as other HR tools. Surprisingly, it’s all available for free.
Implementing the cloud version of Bitrix24 can be quite fast since you only have to register to create an account and invite your team members. If you’ve got more particular needs, they can contact you with one of their partners in your area who can help get things up and running.
Bitrix24 also offers a wide array of resources for support, such as a helpdesk, how-to videos, webinars, documentation, and a status page.
Bitrix has a REST API for connecting other apps to it. However, one of the main downsides of this tool is that this feature is only available for paying customers. However, the free plan does offer integration with some Google products.
For knowledge management, Bitrix24 also offers a company-wide wiki. There, you can keep process manuals or a whole employee handbook and organize these resources per department and workgroup.
The Bitrix24 Intranet & Digital Workplace is included in the cloud-based free plan which is free for unlimited users, at least during the pandemic.