Bitrix24 Review 2021: Alternatives, Pricing, Features

Listed in our research on: Best Free HR Software – March 2021

Phil Strazzulla, HR Tech Expert
March 18, 2021

Bitrix24 is a hugely popular vendor with a massive array of tools for businesses and organizations. Some of their HR products are free, and for the same plan you can get several other business apps too.

What's Inside

Bitrix Review

While not solely HR-focused, Bitrix24 is used by more than 8,000,000 organizations all over the world. Nevertheless, the free plan also adds countless other features from the other Bitrix products. While more of a collaboration SaaS platform with a massive variety of tools like CRM, project management, and even a website builder, Bitrix24 also offers a highly reliable and intuitive HR information system. As of 2021, it includes over 25 HR tools. From those, several such as company structure, employee directory, and company knowledge base are included in the free version for unlimited users.

Bitrix Customers

Saigon Newport Corporation, Properters, Endelza International

Bitrix Stats

  • Used by over 8 million organizations worldwide
  • 12,000+-wide global partner network
  • 400+ employees

Bitrix Resources

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Key Bitrix Features

Employee Directory: A searchable list of past and present employees that displays their relevant data. The directory is also exportable as an Excel list and can synchronize with Outlook and CardDAV. The system also organizes the directory into a company structure chart.

Company Knowledge Base: This allows teams to gather all the key info that every employee should have into a single place. It also exists in the form of a project knowledgebase.

Bitrix Implementation

Implementing the cloud version of Bitrix24 can be quite fast since you only have to register to create an account and invite your team members. If you’ve got more particular needs, they can contact you with one of their partners in your area who can help get things up and running.

Bitrix Customer Success

Bitrix24 handles customer support in many forms, they have a help desk, how-to videos, webinars, documentation, and a status page.

Bitrix Key Integrations

Bitrix24 has a REST API, however, as of March 2021, this feature is only available for paying customers. The free plan does offer integration with some of Google's products.

What to be aware of

The main problem with Bitrix24 as free HR software is that you don’t get certain tools that could be key, such as leave management and work time tracking and reports, unless you get the most expensive version.

Bitrix Pricing

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