Gusto Review 2021: Alternatives, Pricing, Features

Listed in our research on: Best Payroll Vendors - March 2021

Phil Strazzulla, HR Tech Expert
March 17, 2021

Gusto is a beautiful-looking tool and a simple to use payroll, benefits, onboarding, and support platform designed for smaller companies.

What's Inside

Gusto Review

Gusto was previously known as ZenPayroll, and originally started as the easiest way to run payroll for smaller companies. It has since added benefits administration as well as other features that are commonly found in your HRIS (onboarding, org charts, etc). Gusto continues to scale their customer base rapidly and has now acquired over 100,000 customers.

Gusto Customers

American Canning, Matchless Builds, Citizen Pilates

Gusto Stats

  • 90% of customers said switching to Gusto was an easy process
  • 3 out of 4 customers say Gusto makes compliance easier

Gusto Resources

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Key Gusto Features

  • Payroll on Autopilot: For salary or hourly employees with fixed hours, Gusto can run payroll automatically. You just have to determine on what day they should be paid and they'll take care of everything else.
  • Auto-calculations: Gusto keeps tracks of changing tax laws and does your taxes for you.
  • Online workers' comp: You can set up and sign your business's workers comp policy 100% online, then pay as you go.

Gusto Implementation

It's fairly easy to sign up for Gusto and start using the tool. Their team of experts is reachable in case you run into any hiccups.

Gusto Customer Success

Gusto has a help center where the team is available Monday through Friday from 7am to 4pm PT.

Gusto Key Integrations

Gusto syncs with most accounting software, such as Quickbooks and FreshBooks, as well as time tracking software like When I Work and 7shifts.

What to be aware of

While Gusto may be able to handle medium and large businesses, it's definitely not designed for large corporations.

Gusto Pricing

If you're just looking for payroll, Gusto's Concierge plan includes the full-service payroll for all 50 states of the US. This one starts at $12 per person per month plus a $149 monthly base price.

As you move forward, Gusto's plans become more expensive but offer things like benefits and document management. They also have a plan for payroll that's just for contractors, at $6 per person per month and without the base price.

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