Introduction

We spend hundreds of hours researching the best HR and recruiting software so you don’t have to. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. However we may earn a small fee if you click on vendor links on this page.

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Netchex Versus the Competition

Netchex is a standout in the payroll category thanks to their stellar customer support, described often as prompt, courteous, and knowledgeable. It’s the rightful complement to their comprehensive, single-source solution which integrates HR, time and attendance, benefits management, and payroll processing.

If you're ready to get a Netchex demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Ratings

Ease of Use

Best For

Key Differentiator

Price

Custom PEPM Pricing

Free Trial

No

PROS

  • Grows with your team: With Netchex, it’s very easy to opt for a new plan and keep all your data in the same place even if you outgrow your current pricing plan. Other vendors require a switch to a new service in that kind of event.
  • Dedicated support team: Netchex are note-worthy for their award-winning and often lauded customer service. It’s all US-based and provided in real-time through email, live chat, and phone calls.
  • Pre-payroll reports: Allows for critical error checks before submission.
  • Flexible payroll grid: Easy to make changes or correct errors on the fly.
  • Versatile payment options: Includes paper checks, direct deposit, and pay cards.

CONS

  • Requirement of payroll: Users must use the payroll module to access other functionalities, so it wouldn’t work as stand-alone HR software.
  • No free trial: Potential users can't test the software without committing to a purchase. The demo with a sales rep is the closest thing.

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Netchex Review

Netchex is a comprehensive HR and payroll management platform tailored for small and mid-sized businesses (50-500 employees). The platform stands out with its single-source solution that combines payroll, time and attendance, benefits, HR information, and more into a single tool, thereby reducing the need for multiple spreadsheets and manual data entries. One of our favorite things about Netchex is their flexibility. For example, payroll administrators can effortlessly make adjustments and correct errors directly from the payroll grid.

We also love and hear great things about their detailed pre-payroll reports. As stated above, these can be reviewed before payroll is processed, allowing managers to spot any abnormalities, such as terminated employees receiving paychecks or overpayments. The system comes with full garnishment integration, multiple pay rate solutions, and complete federal, state, and local tax filings, making it a robust and versatile tool for any business.

Additionally, Netchex recently introduced several innovative features, such as AskHR for immediate answers to employee questions, Netchex AI for data analysis, and Community for fostering employee engagement. In our view, these enhancements demonstrate Netchex's commitment to evolving its platform based on user feedback and emerging industry needs.

Who shouldn't buy Netchex

Netchex Customers

Netchex is used by companies like Xpressdocs, BK Corrosion, Regal Hospitality, and The Colony ER Hospital.

Netchex: Good bet for prompt and knowledgeable customer service
visit Netchex

Netchex Key Features

Netchex Key Integrations

Netchex Pricing

Netchex follows a per-Employee-per-Month pricing model. Pricing varies according to the company's size and the specific products used. Detailed pricing information can be found on their website.

Netchex is Best For

Netchex is best suited for small and mid-sized businesses in various industries, such as restaurants, hospitality, manufacturing, healthcare, professional services, and auto. As of 2024, their sweet spot is organizations with less than 500 employees, but they are perfectly capable of working with larger teams.

How has Netchex Changed Over Time?

Since we first became familiar with the tool, Netchex has evolved significantly. As said before, they recently introduced features such as AskHR for automatic employee support, NetChex AI for smart data analysis, and Community to enhance employee engagement and recognition.

Netchex Implementation

Netchex Customer Success

About Netchex

Company HQ

Number of Employees

Year Founded

Amount Raised

FAQ

Netchex Alternatives

Gusto

Modern Payroll and HR Tool

Popularity score
4.3 / 5
user score
4 / 5
Product score
4.1 / 5
Paylocity

All-in-one platform for people, payroll, and benefits management

Popularity score
4.2 / 5
user score
4.3 / 5
Product score
4.1 / 5

Review Methodology

We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Check out this guide to learn how we evaluate vendors before featuring them in our buyer guides.

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