Best HR and Payroll Software Systems in 2025

The onboarding team was excellent and provided the support we needed to ensure a smooth transition. Paylocity simplified state registrations, saving the HR team a significant amount of time. Payroll accuracy was consistent, and we could rely on payroll being processed correctly and on time.

Paylocity was chosen because we needed a multi-state payroll provider, and it had the best reviews for accuracy in processing Pennsylvania payroll. We also required a provider to handle state registrations, and Paylocity offered this service.

Accuracy for Pennsylvania payroll was critical due to the extensive attention to detail and knowledge of complex local laws it requires. My first organization used Paylocity for two years, and my last organization used it for one year. Personally, I have used it for a total of three years.

Some of the most recent changes made the platform harder to use than it was before. The HRIS side of Paylocity was less user-friendly than I would have liked. Many self-service solutions were provided, and customer support could have been more helpful.

I have used other systems, and payroll accuracy was the key difference between Paylocity and tools like Zenefits. I would recommend Paylocity over any other system I have used.

When buying a payroll tool, it’s essential to consider the states or countries you need payroll services for and the provider’s accuracy in complying with state, local, or international payroll laws. It’s also important to evaluate the cost per employee or pay run and any additional charges, such as fees for same-day pay runs.

I believe some of Paylocity’s recent changes are holding users back. Reporting is not as straightforward as it used to be, making it confusing to locate reports or other information. The user interface could be improved to make it more intuitive.

Paylocity is ideal for multi-state organizations that need to maintain payroll compliance across all states.

Ease of setting up and configuring automation during the onboarding process allowed for key touchpoints to be made during an integral stage of employment. Rippling also served as a single sign-on for the Google suite products our organization used. We received multiple compliments from employees on how easy the system was to use from their perspective.

My organization wanted to move away from an HRIS that was not cost-effective. After vetting multiple HRIS options, we decided to go with Rippling. The relationship with the sales and implementation team was seamless. Rippling offered a fully integrated payroll and HRIS system at an affordable cost. My organization used Rippling during the final year we were in business and should have made the switch sooner.

There were extra fees related to year-end tax filings, such as ACA and 1095 forms. The reporting function had some limitations; while several report templates were already built in, much of the data we needed required creating custom reports. Not all of the "fun" areas of the system were included in the core package. We could have done a lot more with Rippling but simply did not have the budget to add on the additional functions.

It felt very modern from both an Administrator standpoint and an employee perspective. It did not feel like an outdated system like some others, which was something that stood out to my organization, especially being in the SaaS space.

I suggest identifying which HRIS features are most important for your organization. Some may prioritize a robust reporting function, while others may need compliant payroll across multiple states. Once those key features are identified, avoid compromising if possible. Also, consider the Administrator who will be heavily involved in the system each day—what tools do they need to succeed, how can this system help streamline their current processes, and how can it improve overall efficiency?

Unfortunately, I do not have enough experience with this system to accurately answer this question, as my organization was only with Rippling for 12 months.

Small to medium-sized businesses looking for a modern approach to HRIS and payroll. An ideal user would be someone who wants to embrace technology and utilize it in standard processes.

1. It minimizes mistakes during payroll runs.
2. It allows for unlimited payroll runs.
3. I also appreciate the automated tax filings.

We were looking for software to help streamline our tax processes. OnPay offers an automated tax system that handles most of the work, and it also allows us to run unlimited payrolls. This feature was crucial for us since we have multiple shifts within our organization. With OnPay, we found that these two pain points became much more manageable. I have personally used this platform for over two years.

1. I wish there was more flexibility in drilling down into specific reports.
2. The company’s customer support could be better.
3. The pricing structure could also use improvement.

The payroll runs and automated tax filings are two specific features that set OnPay apart from its competitors.

If you're facing increased payroll runs that add extra costs per month, I would certainly consider this platform for your organization. This feature handles most of the heavy lifting regarding payroll, saving you time and effort. The automated tax filings are also a significant benefit for any business looking to streamline this process, reducing the workload for your HR or Accounting/Finance departments.

From my experience, the overall customer service has improved significantly. Getting support when needed, even for simple questions, has become easier since I started using the platform.

OnPay is well-suited for any organization or industry, particularly small to medium-sized businesses.

Easy to use. Keeps track of all state regulations and taxes. Provides solid customer assistance.

Paycor is an easy-to-use payroll solution for small businesses. Often, a small organization doesn't have a person who is dedicated to HR completely as they perform other duties. We wanted something that was easy to use and Paycor was.

Wish customer service got back to us quicker. Would like them to lower the price, although it is in line with others in the space. Would appreciate more proactive advice.

It has an easy-to-use and understandable interface.

Will it expand with you as your company expands? Do you need personal assistance?

It has continued to improve the product and keep abreast of the many disparate tax laws.

SMBs

UKG Pro’s greatest strength lies in its full-suite of payroll and HR tools. It’s all blended together in a “sandbox” environment so users can freely explore the system. In addition to these, it also includes extensive reporting tools which makes work much easier and quicker.

My company transitioned to UKG Pro after frustrations with our former HRIS. One of UKG’s greatest strengths is the program’s ease of use. Not only is it easy for our HR representatives to use, but for our employees as well. We’ve been using UKG Pro for a little over a year now and already it’s proven to be leaps and bounds above some other systems I’ve used. With UKG Pro, you’re getting an excellent value for your money.

UKG Pro is on the expensive side and, to boot, they’re not transparent about their pricing. I also did not appreciate the lack of a free or “trial” mode to try out the product before spending so much for it. Also, scaling up (or down) can be cumbersome as a custom set up is required.

UKG Pro is far more intuitive than other HRI Systems I’ve used in the past. It’s among my favorites for its ease of use and customizability.

When buying this type of tool you want to pay close attention to what is important for your company. You’ll always want to take into consideration pricing. But beyond this, look at the features provided. Does it include a full-suite? Does it integrate well with other systems you’re currently using? You’ll want to really do your research.

I can’t speak too heavily to its evolution. I can acknowledge that they have implemented a few smaller quality of life changes to make the experience run smoother.

This is a good software for larger, very typically structured, organizations. If you’ve got more than 200 employees, this software will make your life easier.

Easy to use. Provided sign up incentives. Respected brand.

Colleagues had experience with ADP in the past and were lobbying for the company to make a change. We have made that change and then continued to increase the services that we were obtaining from them. It has been a positive experience. The vendor is exceeding our expectations. We don't foresee making changes in the near future.

It is a big company so you don't always feel like an important customer. We often deal with different people at the company. It would be nice to have one consistent contact.

The breadth of products that it offers is important to us. We know it has quality products and services.

A company with a long track record. Incentives to move to it. Suggested enhancements to the products.

It is continually updating its service offerings with improvements. It contacts us for associated products and services that may assist our business.

Small to medium business.

1. It's simple and easy to use, especially for employees who need to access information.
2. It's relatively easy to set up and has additional features you can purchase for lightweight compensation data and performance reviews.
3. It's inexpensive compared to other tools.

We shifted to Zenefits as our company grew and we realized we needed something more robust than Gusto. Zenefits gave us more control over admin access, payroll, and the deductions process, accommodating our business needs and perks. Initially, we believed the customer support would be better too. The organization has used Zenefits for five years now.

1. Smaller companies tend to need support, and Zenefits support is still lacking and slow.
2. They don't incorporate state registration, so you have to manage that yourself if you hire in multiple states.
3. Their contractor management system is really simple and could use an update.

Zenefits is similar to Gusto—cheap and easy to use. The interface and reporting are generally adequate for most companies' needs.

Consider where you're hiring and whether the individuals are exempt or non-exempt. The more complex your employee population's needs are, such as having unlimited PTO for exempt but not for non-exempt employees, the more functionality you will require. Prioritize the functionality you need and want to spend less time managing before researching tools. When evaluating tools, ask for examples and have the team show you exactly how things work.

Zenefits has been slow to update the system, with the most significant changes being the addition of new functions and its acquisition by Trinet.

Zenefits can be a perfect fit for small to medium-sized businesses.

Namely's user interface is modern and intuitive, making it easy for managers and employees to navigate. The workflow configurations are straightforward, reducing the need for extensive support. The reporting functions are robust, allowing us to generate customized reports essential for effective planning and reporting.

Our organization was experiencing rapid growth, doubling in size each year, and we needed to upgrade our HRIS system to accommodate this expansion. We sought a solution that integrated HRIS, payroll, and IT support into a single tool.

After evaluating Namely and ADP, we chose Namely for its more cohesive system. It offered improved permission settings, enabling managers, IT, and finance to access necessary information and generate reports.

Additionally, it facilitated the creation of cross-functional workflow notifications. We used the system for 2 and a half years until our acquisition necessitated its discontinuation.

Namely's HRIS and payroll systems are connected but not fully integrated, which complicates data transfer between the two. The payroll interface is less user-friendly, creating additional workload for our payroll personnel and requiring more support from our HR implementation team. Although we were initially assured of specific reporting capabilities, we found ourselves unable to generate certain reports without delays and additional support from Namely.

Namely is particularly appealing to mid-market and small enterprise companies due to its price point and functionality, positioning it between basic SMB tools and more complex systems like Workday. However, newer entrants like Rippling and BambooHR are beginning to offer improved functionality at a competitive price, encroaching on the niche Namely once effectively filled.

When it comes to HRIS systems, none of them are perfect. It's really about finding a tool that can do 70-80% of what you need and have workarounds for the rest. My biggest factors for evaluating tools like this is to see if it'll take care of our "basic needs/high priority needs" first, whether it will be easy to use for the people who use it most, and then cost. I would start by creating a spreadsheet of what problems are you trying to solve, then label them–is this a basic need, high/medium/low priority? Make sure you include the stakeholders so you can look at the tool holistically and make better-informed decisions.

When we were using the tool, a lot of Namely's updates were more back-end functions. For example, they later implemented better reporting which helped make looking at data easier. This was great for HR teams because it reduced the friction in the product for us.

Namely is best suited for mid-market to smaller enterprise customers, typically with employee sizes ranging from 400 to 3,000.

Pros:

- The information you can get access to is extremely helpful

- The UI/UX is very clean

- All-in-one type solution

Workday was selected because it offered a comprehensive people solution. Instead of having different portals for compensation, performance management, recruiting, and people analytics, Workday allowed everything to live in one system of record. This reduced costs and ramp time in some ways because it allowed everyone to be in one place.

I've used it for a combined 2-2.5 years in my career in all facets from selection to design and then every day use for reporting and recruiting.

Cons:

- The Recruiting module for recruiters and recruiting coordinators is not intuitive and user friendly

- The Recruiting module for candidates is lengthy and miserable. It does a terrible job of parsing resumes

- Job management versus position management makes data funky in some instances (for example, if you were hired into a position, it can look like you hired your whole team unless you put in specific calculated fields)

- If you don't have the right access controls, it is borderline impossible to do your job effectively.

The Workday Recruiting Module (their ATS) is one of the most reviled in the Recruiting space. It doesn't compare well to other ATS like Greenhouse, Lever, or Ashby because the latter offers better functionality, controls, and ease of use.

- Ease of use. Workday has the ability to be so much but you have to know exactly what to look for and how to configure it.

- Implementation time. Workday requires a focused implementation and testing period. Without it, you will run into a number of problems. If you need to roll out something quickly, Workday isn't the tool for you.

It is difficult to tell because they release big updates every 6 months so requests for solutions might be forgotten by that point.

HR Business Partners, HR Operations, Finance, Compensation, and C-Suite

I like BambooHR because it's user-friendly. I also like that it's a system where you can really track important data like job titles and salary changes. Finally, I like that BambooHR is easy to use.

We bought BambooHR to establish a centralized place that could securely store our employees' data for our HR team. We also wanted to create a seamless onboarding and offboarding process. The customer service is impeccable at Bamboo and they're always very helpful. It's also very user-friendly. I've used the product personally for one year.

I wish BambooHR offered a way for us to administer stock options and 401K directly through the program. I also wish we had a dedicated account rep, which we, unfortunately, do not have at this time. I would love to see more engaging ways for our employees to be onboarded, as well.

They're different because they have a very attractive interface and the response rate of the customer service team is higher. They also tend to offer a more diverse set of program features.

I'd recommend really digging in to make sure you're taking advantage of all of the features and integrations Bamboo has to offer. Also, I'd recommend smaller companies (less than 50 people) really consider if this is a tool that's right for their size.

The training content they've offered is impeccable.

I'd say an organization of at least 50+ people.

Gusto is a great beginner HRIS with basic functionality that is easy to use. Gusto is a cost-effective, affordable HR and payroll solution for small businesses. Gusto's document functions are very customizable, allowing for check mark boxes along with basic and more common features like signature boxes and text boxes.

Our company originally bought Gusto in 2020 and has been using it for four years. I have personally been using it for six months and have used it in the past while working contracts for other start-ups. We use Gusto as a solution for small businesses that need an HR and payroll system. The key benefits it provides include a time tracking system, payroll system, HR storage system, ATS, benefits solution, and more. When originally buying the tool, the company aimed to use it mainly for payroll purposes and to move off of QuickBooks for payroll and paper copies of documentation. Gusto provides document signing as well.

Gusto's customer service lacks urgency and has put us into very difficult situations regarding compliance around our benefits. While Gusto is very beginner-friendly, this means it also lacks the workflows and customizability that most experienced HR professionals are accustomed to when setting up and using an HRIS. Gusto does not have many options for custom reporting, which can be difficult for HR personnel and business operations.

I prefer a more customizable HRIS, even if it is a little more expensive. I think Gusto is a good start solution, but once you grow past 25+ employees, you will need to look into more advanced HR and payroll solutions. I would not recommend Gusto to anyone that has over 25 employees due to this.

Businesses should consider their projected growth and hiring plans. You do not want to implement an HR system if you will need to switch to another HR system further down the road. If you plan on keeping your business small or do not plan on hiring a dedicated HR person, then Gusto might be the solution for you.

I have not been with Gusto long enough to see any change or evolution.

Gusto is good for small businesses with under 25 employees and/or businesses looking for a very cost-effective solution.