Workforce.com Expert Review, Pricing, Alternatives - 2021

Listed in our research about the Top Workforce Management Software

Author Phil Strazzulla, HR Tech Expert, Harvard MBA, Finance and Software Nerd
Phil Strazzulla: HR Tech Expert, Harvard MBA, Finance and Software Nerd
October 19, 2021
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Workforce.com is a modern and forward-thinking, yet simple workforce management platform built for frontline teams.

What's Inside

Workforce.com Review

Specialized in workforce management and planning for frontline workers, Workforce.com is used by companies like Domino’s and Outback Steakhouse. They help with employee scheduling, time & attendance, engagement, and automated labor compliance.

Workforce.com Customers

  • Nike, Domino’s
  • Shell
  • Boost
  • The Cheesecake Shop
  • Outback Steakhouse
  • Ben & Jerry’s

Workforce.com Stats

Among the 7,000 companies that use Workforce.com, some of them have seen results like: 

  • 11% increase in productivity
  • 4% decrease in total wages
  • 3.5% decrease in total hours

Workforce.com Resources

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Buying HR Software? Here's some quick advice

Key Workforce.com Features

  • Work Schedules: With a drag-and-drop editor, create employee schedules based on locations and teams within seconds. 
  • Employee App: Freshly-made schedules can be sent to staff via SMS, email, or the employee app, so everyone can stay in the loop, even while on-the-go.

Workforce.com also offers: 

  • Live wage tracker
  • GPS Clock-ins
  • PTO management
  • Shift swapping
  • Workforce analytics
  • Wage and hour compliance

Workforce.com Implementation

Workforce.com’s enterprise customers get a dedicated account manager, which is assisted by a support team that’s available 24/7. Their approach to customer success is guided by the Scaled Agile Framework and usually takes weeks to implement, varying on project scope.

Workforce.com Customer Success

Aside from what we mentioned for a usual Workforce.com implementation, this vendor also has resources like a help desk, webinars, videos, a free timesheet calculator, and a free scheduling template. Their thought leadership around the subject of workforce management for frontline workers is worth looking into even if you’re not a customer.

Workforce.com Key Integrations

This vendor has worked to integrate with most of the market-leading HRIS & Payroll systems out there, such as Gusto, ADP, Paychex, Square, Sage, and several others.

What to be aware of

Workforce.com is made mainly with US companies in mind. One of their main offerings is helping with workforce compliance, as it’s preconfigured for all national, state, and county labor laws.

Workforce.com Pricing

Workforce.com is free for 14 days, no credit card required. After that, their pricing is as follows:

PlanLiteBusinessEnterprise
Monthly$99/ year and for up to 10 employees$5.00 per user per monthCustom pricing
Annual$99/ year and for up to 10 employees$4.00 per user per monthCustom pricing
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Workforce.com Alternatives

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WM tool with free scheduling

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WM for partially-remote teams

Workforce Management Software - Workforce.comWorkforce.com

WM for frontline workers