Timify Reviews in 2022: Alternatives, Pricing, Reviews - SSR

4.4
(27)
Jawad Khan
Technical Writer
November 12, 2022

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Timify Versus the Competition

Unlike most scheduling software we’ve tested, Timify stands out for its ability to allow customers to book appointments via web and Facebook in addition to managing employee shifts. This enables customer communication in a way that fosters loyalty.

If you're ready to get a Timify demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • One of the few solutions we found that combines scheduling with booking management.
  • Shared calendar with multi-user access and permission settings.
  • Many customer reviews we came across praised the responsiveness of the customer service team.
  • Allows customers to pay online for bookings by integrating Stripe.
Cons
  • There’s a steep learning curve at first because the app’s interface is clunky and not user-friendly.
  • The free version has many useful features missing, such as recurring bookings, color coding, and email notifications.
  • Several user reviews complained about customers being unable to book appointments using the online booking widget.

Timify Review

Timify is a versatile employee scheduling and online booking software for medium to large-sized businesses. It allows you to view your employees’ schedules, and the rooms and/or equipment they’re using - all in parallel - giving you a perfect overview of your business.

The cloud-based service is accessible via web, desktop apps on Windows and Mac, and mobile apps on Android and iOS. Moreover, the app is also accessible via iPad and Android tablets.

Timify allows managers to add their resources to the app, create dependencies, and manage their bookings. These resources can include employees and physical spaces such as rooms. Managers can also add services offered by their organization so they can be linked with individual bookings. 

The spreadsheet-style scheduler allows you to create spontaneous bookings against each employee’s name. These bookings can be for one-off spontaneous appointments or recurring events with predefined services. You can also color-code the booking slots to help you organize your schedule by category.

In addition to selecting a custom name and color for a booking slot, you can:

  • Create a booking series
  • Add customers and create profiles for them
  • Attach tags and notes to customer profiles
  • Send email notifications and booking reminders

The app can sync with popular calendar apps such as Google, Office 365, and Exchange to enable you to integrate with your existing productivity software. This allows you and your customers to get reminders via email, text, and push notifications on mobile devices.

What we really liked about Timify is the level of detail you can add to each of the bookings. You can make a straightforward booking between a customer and an employee, create group bookings with several participants for events such as seminars, and create dependencies linking two or more resources, such as an employee or a room. 

You can also add conditions for fixed follow-up times, such as to freshen up a room or create bookings that are split into one or more intervals that can allow you to attend to other customers during the interval.

The app also allows clients to integrate the booking system with their website and Facebook Page with the booking widget. Frédéric Delabrouille, Managing Director at Autogroup Cavallari, made use of this feature to optimize the user experience. "TIMIFY’s solution meets a growing customer need to be able to book appointments with our sales team at any time and without constraints. The application is fully integrated with our website for the best user experience”, he said.

The only drawback we noticed in our trial run was that the software wasn’t easy to understand or use. For example, there are two tabs for Resources. One is at the top of the screen which is only used for filtering the schedule resource-wise, the other is nestled under the Management link in the left panel, allowing users to add new resources. Some customer reviews complained the app was clunky and buggy.

We created and tested an online booking widget via a web link. A simple window opened up listing the available services with their descriptions. We clicked the desired service and selected the date and time slot on the next screen to finalize the booking. In the final step, the system asked for our contact details and gave us an option to add the appointment to our Google, Exchange, or Outlook calendar. We found the system fairly intuitive and easy to use.

Who shouldn't buy Timify

Timify would not be a great fit for businesses that only require employee scheduling and not online booking features.

Timify Customers

Some of Timify’s prominent customers are:

  • Fielmann
  • Sonova
  • Telefonica
  • Zeiss
  • UniCredit
  • Marc O’Polo
  • Intersport

Timify: Cloud-based appointment booking software

Timify Stats

  • 50,000+ users
  • 12+ languages spoken by Timify staff
  • A diverse team from over 26 different countries
  • €11.5 million raised in three funding rounds

Timify Key Features

  • Online Calendar: A well-designed shared calendar for your teams allows you to assign employees to specific bookings and/or rooms.
  • Booking Slot Reservation: Get an “incoming booking” notification in the calendar when a booking is being made, helping to avoid duplicate bookings.
  • Booking Cancellation and Rescheduling: Customers can cancel and reschedule bookings independently based on your specifications.

Timify also offers:

  • Integrations with dozens of popular apps.
  • Sync with Outlook, Exchange, or Google Calendar.
  • Online booking and payment.

Timify Key Integrations

Timify offers dozens of direct integrations with popular apps such as Zapier, Gmail, Google Workspace, Hubspot, Airtable, Salesforce, and more. Through Zapier, Timify can additionally connect with over 5000 different apps for work automation.

Timify Pricing

Timify offers the following subscription plans.

  • Classic (Free) - Online calendar + Customer and resource management. 
  • Premium ($25/month) - Classic features + mobile apps and custom data fields 
  • Enterprise ($42/month/license) - Premium features + Video conferencing and advanced statistics dashboard 
  • Enterprise Plus (Custom pricing) - Enterprise features + Personalized onboarding and virtual queue management.
Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Timify is Best For

Timify is best for medium to large-sized businesses that require employee scheduling as well as appointment or service booking features.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Timify Implementation

Timify offers a straightforward implementation process. After visiting timify.com, we signed up for a free trial using the “Try for Free” button on the top right. The next screen asked for our contact information as well as our choice of username and password. After signing up, we were immediately taken to the calendar view where the app tour started by itself.

The tour took us through all the important functions and settings of the app such as adding resources, appointments, schedules, and services to familiarize us with the tool. The whole process took about 15-20 minutes.

Timify Customer Success

During our research, we found many customer reviews praising Timify’s customer service for being helpful and patient. The company also offers phone, live chat, and email support. There’s also a searchable knowledge base section on the website that covers every aspect of the software’s use in detail.

About Timify

The story of Timify began when its founder, Andreas Knürr, felt dissatisfied with the employee scheduling options for his physiotherapy business. To address this problem, he teamed up with his partners Boyan Tanchev and Hristo Hristakiev to create a custom scheduling solution to meet the needs of businesses like theirs. Thus, Timify was born in 2012.

Since then, the company has raised over €11.5 million from three different funding rounds. The lead investors in Timify are Biederstein-Beteiligungen and Berlin Technologie Holding.

This additional funding empowered Timify to build top-notch teams in Munich, Germany, and Plovdiv, Bulgaria. It also allowed the company to forge partnerships with dozens of popular apps such as Slack and Zapier. Furthermore, it gave the company the resources to cater to a broader range of industries such as sports, real estate, beauty, and finance.

Over the years, Timify’s story has been about prioritizing its customers’ needs by modeling the software based on client feedback. This customer-centric approach has helped the app grow over time and acquire new customers quickly. With over 55,000 users in 28 countries today, Timify has established itself as a reliable employee scheduling and appointment booking solution for medium to large-sized businesses.

As a next step you can visit the Timify website or read our research on the .

As a next step you can visit the Timify website or read our research on the .

Timify Alternatives

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Social Schedule’s free version comes with many features that other apps usually offer with their paid plans. For example, the program allows managers to easily manage employees and their schedules on the go. The app also includes timecard management features that bring more ease of use for managers and employees.
Tickspot provides an easy way to track everything important in one place. The app offers excellent time management features. In addition, the reporting tools and the option to add integrations make it a truly powerful software that is great for scheduling tasks and managing employees.
Wrike’s ease of use makes it one of the top employee scheduling and project management tools. It allows you to handle complex work automation and enables teams to collaborate transparently to ensure smooth project execution.
The app is incredibly easy to learn and simplifies employee schedule management. You can use premade schedule templates to easily manage shifts across multiple locations with as many employees as you want. Employees can also request time off easily and get shift alarms before their shifts are scheduled to start.
Connecteam’s extensive library of schedule templates makes it easy to create task lists and schedules without creating something from scratch. Moreover, with read receipts, it gives managers the chance to avoid miscommunication by ensuring all team members have gotten the update. Finally, it eliminates the need to have multiple apps for work management by extensive functionality in one single software.
Homebase’s free version allows the management of an infinite number of employees, making it super easy to manage all your employees in a single location. In addition, the app makes requesting time-off incredibly easy with its one-click leave request system. With its easy-to-use interface, managers can set schedules in a blink and let employees engage in shift trades to ensure perfect harmony.
The app allows managers to individually check staff rotas. In addition, there are records for everything from schedule change requests to time-off requests. The app's interface is highly interactive and easy to use. It can even be synced to your phone calendar to give you easier access to your shifts.
OpenSimSim is one of the most robust free options for employee scheduling. The software offers some really impressive features that make it a must-have. The free version contains all the core scheduling features a manager needs to effectively manage employee schedules. You can easily manage shifts, inform employees about any changes in timings, and keep in touch with them.
7Shifts combines an array of functionalities such as their innovative AI-powered auto-scheduler, in-app messaging, applicant tracking, and time tracking all in one restaurant tech platform. This is not the case with the majority of systems in this category.

FAQs

Company HQ
Munich, Germany
Number of Employees
40-50
Year Founded
2012
Amount Raised
€11.5 million
Listed in our research about Employee Scheduling Software
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