SnatchBot Expert Reviews, Pricing, Alternatives - SSR 2022

4.7
(33)
Pavithra Dennis
Engineer, digital marketer, and technical writer
November 12, 2022

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SnatchBot Versus the Competition

Ideal for small businesses, Snatchbot is a customizable, easy-to-use, no-code bot platform that can automate administrative tasks and enrich customer interactions online. It offers integration with a host of apps, live chat support, and advanced analytics that you can use to analyze your chatbot's performance.

If you're ready to get a SnatchBot demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • Snatchbot is a no-code chatbot solution which means that you do not require coding expertise to build and design conversational flows. 
  • Snatchbot is an omnichannel chatbot that can be connected to a variety of communication channels, including WhatsApp, Facebook Messenger, Telegram, Viber, Line, Slack, and SMS.
  • Users of the Pro plan can access valuable advanced analytics like the number of messages per user, popular interactions, and effective bot activity.
Cons
  • Users cannot fully maximize the potential of their chatbots unless they upgrade to the Pro Plan. However, even under the Pro Plan, they can only customize their integrations if they choose the Enterprise Plan.
  • Snatchbot can get very expensive (anywhere between $500 to $1000 per month) based on the number of messages sent and received using the chatbot.

SnatchBot Review

SnatchBot was created to support businesses ready to scale with engaging human-like conversational interactions using smart chatbots. It offers an omnichannel platform with NLP, ML, and voice recognition capabilities. SnatchBot also provides Robotic Process Automation bots for back-end business processes for various tasks, such as collecting statistics, performing calculations, and managing data transfers.

Snatchbot templates dashboard

With no coding skills required, users can build completely automated or human hybrid chatbots to be used across multiple channels.

Who shouldn't buy SnatchBot

Since the pricing of your Snatchbot subscription depends on the number of monthly messages, it can get very expensive (over $500 per month) if you deal with a large message volume on a daily basis.

SnatchBot Customers

Whirlpool, Robert Half, Walmart Labs, Gameloft, and QuikSilver

SnatchBot: Small-business-friendly chatbot solution

SnatchBot Stats

Pricing: Snatchbot has two plans. They are as follows: 

  • Free: This is a free-forever plan that includes detailed reports, live and export chat, custom and pre-trained models for NLP, and Snatchbot branding.
  • Pro: The price depends on the limit of messages and cost per message and can range between $30 and $999 per month. It offers advanced features like customization of bot design, removal of the Snatchbot branding, premium support, and advanced analytics. Enterprise is the last tier under the Pro plan, which provides unlimited messages, custom integrations, a personal manager, and a reseller option. You can contact the Snatchbot team for a custom quote.

SnatchBot Key Features

  • Different interaction types: Switching from one interaction to another is swifter for you and your customers. These interactions can refer to search, live chat response, and extraction. 
  • Custom variables: The chatbot platform can save user information for later use. This is valuable data for doing analytics or customizing conversations. 
  • Arithmetic operation: This feature allows your chatbot to perform arithmetic operations, applicable when used in shopping carts, loan quotes, etc.
  • Text to speech: Customers can listen to the replies with support for over 60 languages. 
  • Robotic Processing Automation: It streamlines administrative tasks, like making calculations, filling out forms, or generating social media statistics, reducing cycle times.

Other features are:

  • Plugins for over 40 bots
  • Premium interactions (i.e., geolocalization, Google Search)
  • Broadcasting
  • Advanced analytics
  • Logic operations

SnatchBot Key Integrations

SnatchBot can be integrated with a variety of tools, including Hootsuite, Google Sheets, WhatsApp, HubSpot, Salesforce, Zoho CRM, and Zendesk. More integrations are possible through Zapier, Integromat, and their API.

SnatchBot Pricing

Snatchbot has two plans: 

  • Free: This includes detailed reports, live and export chat, custom and pre-trained models for NLP, and Snatchbot branding.
  • Pro: The price depends on the limit of messages and cost per message and can range between $30 and $999 per month. It offers advanced features like customization of bot design, removal of the Snatchbot branding, premium support, and advanced analytics. Enterprise is the last tier under the Pro plans, which provides unlimited messages, custom integrations, a personal manager, and a reseller option. Contact the Snatchbot team for a quote.
Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

SnatchBot is Best For

Since the pricing of Snatchbot is based on the number of messages per month, it is ideal for small businesses that do not deal with a large volume of customer queries on a daily basis.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

SnatchBot Implementation

After registration and verification of your SnatchBot account, you will now be able to build bots from the dashboard. You can create a new bot or edit their pre-built bot templates. Then, generate interaction flows and connections using their visual builder. You can test your chatbot regularly during this process within the platform. Finally, deploy the bot to your chosen channel.

SnatchBot Customer Success

Free plan users can only access SnatchBot's community forum and documentation portal. On the other hand, Pro customers have access to premium support, which allows them to create tickets with a specific limit of monthly messages.

About SnatchBot

SnatchBot was founded by Henri and Avi Ben Ezra, two entrepreneurial brothers with extensive experience in the telecom industry. Based in Israel, SnatchBot aims to provide free access to their advanced chatbot builder so businesses across the globe can create natural-language bots and effectively engage their audience.

As a next step you can visit the SnatchBot website or read our research on the Best Chatbot Software.

As a next step you can visit the SnatchBot website or read our research on the Best Chatbot Software.

SnatchBot Alternatives

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Chatfuel is a no-coding platform for Facebook and Instagram that lets you build a chatbot in three minutes with its user-friendly interface perfect for beginners.
A trusted chatbot for big brands like IBM and Amazon, Intercom offers three conversational solutions for support, marketing, and sales for various kinds of enterprises.
MobileMonkey is a sales automation and conversational engagement tool that businesses, agencies, and social media influencers can use to discover new prospects, nurture leads, and engage their audience effectively. Their patent-pending Omnichat technology allows automated chat marketing across various messaging platforms.
With small businesses in mind, Tidio allows entrepreneurs to harness customer service interactions to generate more sales, with fully customizable conversation tools that users can deploy in 5 minutes or less.
Perfect for mid-sized businesses, TARS is an easy setup, highly customizable chatbot for websites or WhatsApp, with features that complement various sales funnel stages and customer journey.
Supporting over 50,000 companies globally, Drift has an ecosystem of conversational marketing and sales platforms to make B2B revenue generation and customer retention as effortless and real-time as possible.
As the first AI-powered chatbot platform in the cloud, LivePerson is a well-graded global brand that provides tools for understanding customers, scaling designs, and improving conversions.
Pandorabots is an open-source chatbot builder that uses Artificial Intelligence Markup Language (AIML) to design conversational flows and human-like virtual agents, a.k.a avatars, through real-time animation. Pandorabots can be used to build chatbots on various communication channels such as Facebook Messenger, Twitter, WhatsApp, SMS, and Telegram.
Trusted by big brands like UNICEF, Botsify is an omnichannel chatbot platform you can integrate with over 100 third-party apps and also offers a customizable drag-and-drop interface, live chat, and various marketing tools.
Powered by Meta, Wit.ai is a no-frills API that developers can deploy, modify, and improve to create natural-language platforms that support chatbots, smart homes, and mobile apps and devices.
Geared toward SMBs and enterprises, Freshchat is an omnichannel conversational engagement solution with no-code, easy-to-build chatbots and AI-powered messaging.
ManyChat is a flexible chatbot software tool that works in various communication channels from social media to text messaging, providing customization and analytics.
Flow XO is an affordable, no-code artificial intelligence chatbot platform offering a wide range of marketing tools across multiple messaging platforms.
Used by some of the biggest global brands, Dialogflow is a versatile natural conversation interface that developers and linguists can use to leverage the capabilities of the Google Cloud.

FAQs

Company HQ
Herzliya, Tel Aviv, Israel
Number of Employees
10+
Year Founded
2015
Amount Raised
Undisclosed
Listed in our research about Chatbot Software
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