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The Best Intranet Software - January 2021

The best intranet software vendors, top considerations, categories, pitfalls, pricing, and more.

An intranet, a social intranet, a digital workplace, or an “internal communications platform”? The terms seem to vary depending on the vendor and how many features they can manage to put together. However, what’s certain is that the place where team members go to learn news about the company, connect with each other, and find, or even edit, key documents to do their job, is a must-have for many organizations.

Regardless of the term you might prefer, we’ve done the research to find the best intranet solutions out there in terms of efficiency, ease of use, customer satisfaction, customer support, and innovation. What follows is a list of the heavy-hitters in the intranet software space. But at the same time, it’s a careful selection of vendors that would work well for various budgets, company sizes, and management styles.

You might be an HR professional at a large company and this might be a key tech buy, or perhaps you’re a leader at a startup and this might be what’s been lacking at your company to drive culture and engagement. Either way, if it’s an intranet you need, we’re fairly certain that one of the following companies will be able to meet your needs and exceed your, and your team’s expectations.

Pro Tip: We write up a ton of content about each of these landscapes and have linked to each so that you can get a sense of pricing, pitfalls, etc for each category. Good luck!

Intranet software

We spend hundreds of hours researching the best HR and recruiting software so you don’t have to.  We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software.  Most of the vendors featured on our site have no commercial relationship with us, we want to feature the best software for our readers regardless. Learn more

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Top Intranet Software

We track thousands of HR Tech solutions. Here are the best intranet software as of January 2021.

As a company that makes all sorts of business software tools, from a CRM to an expense tracker, you’d kind of expect them to have a good intranet. Zoho Connect will not disappoint those that seek the consistency and reliability of their other product. Their social intranet lets people interact with each other in a myriad of ways, build a company knowledge base, manage work plans, and even build custom apps. 

Zoho connect can be used as an intranet for your company and as an extranet for your clients. Information can be published and sent to either channel from the same platform. Also, a user can be a part of multiple external networks and an internal one.

Zoho

Stats:

Zoho

Pricing:

Zoho Connect starts at $25 per month if you have less than 25 users. If your team is between 26-100 users, it’s just $1 per user per month. These prices get more interesting in the yearly plans. For more than 100 users, you can use their price calculator, which is really transparent. There is also a free version of Zoho Connect if you’re below 25 users and need only basic features and capabilities.

Best for:

All sorts of organizations that want a well-known social intranet that can grow with them and adapt to their needs as they go.

Worth Checking Out:

If your business happens to be remote-first, or at least partially-remote, and you’ve been religiously using various Google products for some time now, Happeo may be the intranet of your dreams. It has been tailored to the needs of organizations with such characteristics, but it’s a very comprehensive platform even if you don’t use those other technologies. 

This platform is also remarkable for its ease of use, flexible pricing, and the resources they put together to help your intranet endeavors become a success. Their multi-faceted approach to an intranet is worthy of consideration, as it poses many potential benefits like being able to actually work on the platform, and forming communities within the larger whole based on projects or even interests. 

Happeo is designed to work with all of the Google Workspace products. Whether it’s calendars, Gmail, or Google Drive, you can use the apps to their full extent without having to leave the platform.

Happeo

Stats:

Their average adoption rate by employees/users is 87% (they claim that the industry average is 31%).

Happeo

Pricing:

The platform’s cost depends on how many users you have and the features that you require. A nice aspect is that you can also choose the add-ons that you want, which means that you would be able to only pay for what you actually use. For those reasons, it’s best to contact the guys at Happeo to get accurate pricing that reflects your needs.

Best for:

Naturally, Happeo is best-suited for companies that are die-hard users of Google’s products and remote in some capacity. Yet, many sorts of organizations could benefit from one of their solutions.

Worth Checking Out:

Among the various aspects that make Blink an interesting product, one that stands out is their design philosophy. Through their interactive intranet, they try to give frontline workers access to tools that are usually restricted for them in some way. They try to give them certain autonomy over processes like near-miss reports, leave requests, and shift swaps. 

They claim that this results in a more engaged and efficient workforce. Naturally, their mobile app is also a great platform for purposes such as organizational communication, employee retention, and a pillar of the employee experience at large. 

The Blink intranet also gives their clients the possibility of creating micro-apps for custom workflows such as absence management, employee feedback, and even a cafeteria menu.

Blink

Stats:

  • 330% average increase in employee engagement among their clients 
  • 26% reduction in employee turnover
  • £3.2m saved in turnover costs 
  • On average, 99% of the employees that have an account with Blink use it every day.

Blink

Pricing:

Blink’s basic plan for business starts at $6.18 USD per month, but you can save up to 45% by paying annually. They also have a 100-day money-back guarantee in case you decide the platform doesn’t work for you and stop using it within that period. Lastly, they also offer enterprise pricing for large organizations. That price is quoted upon request of a demo.

Best for:

Blink is one of the best bets out there for companies that have a large frontline worker base and want them to have everything they’d get from a digital workplace in the palm of their hands.

Worth Checking Out:

Interact is one of the top digital workplace solutions out there. For years, they have focused on building an intelligent intranet with stellar user experience, powerful capabilities, and seamless integrations. Interact can really sit at the center of your digital workplace, becoming a key tool to maximize employee engagement and retention.

The folks at Interact also put in the effort to develop a wide range of resources to help anyone trying to make the best use of their intranet, whether they’re a client or not. That same approach extends to the customer success stage, as they offer many services associated with implementation, such as intranet design and training. 

A remarkable aspect of Interact is their “Intranet Personas” feature. This lets you create dynamic user groups in order to tailor and target certain broadcasts to specific profiles.

Interact

Stats:

Interact

Pricing:

The Interact Intranet comes in two main plans, Professional, which is aimed at growing businesses, and Enterprise, aimed at large distributed organizations. Both plans require a minimum of 100 licenses, however. All their pricing is custom, but some sources have reported it starting at around $8 per user per month. However, the best way forward is to request a quote from them. They also have a free 30-day trial.

Best for:

Interact is mainly targeted at medium-sized and large organizations, with industry-specific solutions available for Healthcare, Financial Services, Social Housing, and Not-for-profits.

Worth Checking Out:

With a wide array of collaboration features, Simpplr is a recent leader in the company intranet space. They’re cloud-native, very scalable, and highly customizable. One of the aspects that sets them apart as a vendor is that they try to help you create an employee experience that is truly tailored to your company and personalized for the end-user. They do this through what they call Adaptive Personalization, which shows employees specific content depending on their preferences and an AI engine that can source data from your HRMS. 

Another noteworthy aspect is that the guys at Simpplr frequently put out resources about intranet best practices for the good of the community. This goes to show how committed they are to improving internal communications and employee engagement overall. Also, Simpplr’s Auto-Governance Engine is an AI-powered feature that keeps the intranet’s content fresh, relevant, and searchable.

Simpplr

Stats:

  • 5x the adoption rate of the industry norm
  • They’ve managed to decrease the new employee onboarding time at Nutanix by 60%. 
  • At Workday, they helped decrease the number of support requests by 52%.

Simpplr

Pricing:

Simpplr starts at $8 per user per month, but they’ll provide a customized quote depending on your company’s size, support needs, and complexity. This starting price includes all product features, 4 major releases per year, global support, and access to the knowledge base.

Best for:

All sorts of companies and organizations could benefit from using Simpplr, but their product tends to resonate more with very virtually-oriented teams.

Worth Checking Out:

As a whole, Workvivo is an employee communication platform where the pulse, purpose, and culture of your organization can all be embodied through a digital space. Their main competition, as they put it, are email, old-fashioned intranets, and messaging apps. They strive to let most of your employees’ digital interactions happen within the same place. 

Now, although they’re all about effective, timely, and clear communication (in all its forms), what they really want to do for their clients is improve employee engagement. They understand that solving the problem of employee disengagement is the major goal of having an intranet. Hence, they put that philosophy into each and every one of their numerous features. 

Feeds with company news and announcements are tailored to each person, group, and workspace. This is also enhanced through post tags like department, content type, and even corporate values.

Workvivo

Stats:

  • Raised $16 million in Series A funding in 2020
  • Founded in 2017
  • Used in over 40 countries

Workvivo

Pricing:

Custom pricing for Workvivo is available upon request.

Best for:

Organizations of all sizes that not only want a good and intuitive social intranet but a one-stop-shop of a digital workplace that’s meant to improve employee engagement.

Worth Checking Out:

Communifire is the first product by Axero Solutions and it has quickly become a success within the intranet and employee recognition spaces. It’s a platform with a wide array of features, available in the cloud or on-premise, and specifically made for teams that don’t have a dedicated IT department. 

Whether that’s your case or not, it’s safe to say that companies are able to launch and maintain a social intranet with little to no technical knowledge. Their CSS is fully customizable, but everything they offer is WYSIWYG. They have a straightforward design with big buttons, intuitive processes, and quite potent capabilities. 

Their Required Reading feature is very popular, allowing managers and HR professionals to assign key training materials to individuals, teams, or the whole organization.

Communifire

Stats:

  • 99% of their customers are actively using the platform after the first 5 years of implementation.
  • Millions of users worldwide.

Communifire

Pricing:

The pricing for Communifire by Axero will vary according to user count. It is estimated that a plan for 1-50 employees would start at $625 monthly. Yet, it’s best to contact them in order to get an exact quote based on your current needs and future growth projections.

Best for:

Companies of all sizes and in search of a modern intranet platform could make good use of Communifire by Axero. It’s especially well-suited for those with very particular file management requirements.

Worth Checking Out:

A social intranet meets employee social advocacy and collaboration software in LumaApps’ product, tailored specifically for large enterprises. While these guys are very clear about being more oriented towards top-down communication, they also aim to enhance peer-to-peer discussion and collaboration. 

Also, their UX is quite intuitive, easily-configurable, modern-looking, and built to adopt your branding. Nevertheless, organizations looking for something more balanced or bottom-up might find it a bit rigid. LumaApps also has an interesting set of features for executive communication, such as ghostwriting and a workflow for managers to approve content created by their team members.

LumApps

Stats:

  • 99% all-time customer renewal rate
  • Over 4 million users worldwide
  • More than half of their staff is engineering or product.
  • LumaApps currently has more than 250 employees spread across 8 offices in various corners of the world.

LumApps

Pricing:

There are four main plans for LumaApps: Business, Professional, Enterprise, and even a mobile one for Frontliners. Aside from the mobile one, each of them is more feature-rich than the next one, but the pricing is not disclosed upfront.

Best for:

LumaApps is more suited for large enterprises looking to retain certain control of internal communications while enhancing collaboration with tools from Google or Microsoft.

Worth Checking Out:

Touted as “the world’s most adopted intranet,” Jive is a very intuitive and easy-to-use platform that takes the personalization of each user’s experience to very interesting levels. Among their many features, they offer personalized dashboards and a recommendation engine that will make the one-size-fits-all company activity feed a thing of the past. 

Jive also comes equipped with employee engagement capabilities that enhance participation, enthusiasm, and idea-sparking. As with most intranets that would use the word “social” in their description, this all happens in a manner that is very reminiscent of social networking through the main platforms like Facebook, Twitter, and Instagram. 

Going a bit further, Jive has developed a concept called People Graph, a technology that maps the relationships between users, activities, and content within your digital ecosystem. It then uses machine learning to customize the information that is delivered to them.

Jive

Stats:

The guys at Jive had independent researchers put together average results from hundreds of their customers. These are the stats they came up with: 

  • 15% higher productivity
  • 34% less time to find knowledge
  • 24% reduction in employee turnover
  • 17% fewer IT tickets 
  • 21% reduction in email load 
  • 51 minutes per day gained on productivity

Jive

Pricing:

Custom pricing is available upon request of a demo, mostly varying by company size.

Best for:

Jive is mainly marketed as an intranet, but it’s a perfectly good choice for companies in search of a full-fledged digital workplace due to its native docs editing features and robust file-sharing capabilities.

Worth Checking Out:

If it’s a free intranet you’re after, Samepage is one of the few vendors to offer one whose paid product can also compete with most of the ones we’ve discussed here. That being said, the Samepage platform is meant to be much more than an intranet. It can facilitate internal communication, of course, but also project management, running meetings, and online collaboration. Samepage fulfills these purposes by combining tools like a team chat, video conferencing, screen sharing, task management, file sharing, and real-time document collaboration. 

Samepage also works to engage your customers & contractors, letting them comment on projects or even creating documents and sharing their thoughts with you, but you get to manage what they see and what they don’t.

Samepage

Stats:

Over 250,000 users supported in more than 180 countries

Samepage

Pricing:

If the basic free plan isn’t enough, Samepage’s Standard plan is $7.50 per license (that’s one per user) per month. Their Pro plan, with the full administrative features, is $9 per license per month. They also offer special pricing ($6 per user/Mo) for educational institutions and NPOs. Their enterprise pricing is customized.

Best for:

Samepage works great for organizations that want to be able to work and handle various sorts of tasks within their intranet and prefer the autonomy of setting up most things themselves.

Worth Checking Out:

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Last advice on Buying an Intranet

Wheew! If you’ve made it this far, you’re likely ready to select 3-5 vendors and book demos with them or start the free trials. Some last words of advice, like with any software buy, would be to make sure that every stakeholder is aligned on what is expected of the platform and how will people use it in an ideal scenario. 

Having widespread internal approval of the tool even before it’s rolled out is a great way of making sure that it will be adopted with ease and at a fairly quick rate. If each department head and/or manager, for example, feel like they were a part of the decision-making process and their voices were heard, they’re more likely to be enthusiastic about their teams using the tool. 

In turn, that enthusiasm will likely spread across departments and you’ll be on your way to revolutionizing the workplace, the working day, and thus the sheer reality of your organization’s daily activities.

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