The Top 6 Best Video Interviewing Platforms - November 2019

The best video interview software, pricing guidelines, benefits, ROI calculations, and more

Are you looking at video interviewing software to qualify more candidates faster? These types of solutions can drastically decrease the amount of time your recruiting team spends on screening candidates, as well as your time to fill.

Our goal with this guide is to save your first 15 hours of research into video interviewing software. At the end, you’ll be able to figure out the ROI from video interview software, avoid the common pitfalls of using these solutions, and get in contact with the best vendors in the space.

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Top Video Interviewing Software

We track thousands of HRTech solutions, these are the best video interview tools per our research and expert council as of August 2019

MyInterview’s video interview software can be dropped into your existing career site through an easy to implement widget, which means you can be using video interviews in under an hour. Their customers include Hudson, Catch.com.au, and Pandora.

It’s worth checking out their latest module which uses machine learning to assess candidate answers on the basis of their professionalism, reasoning, etc. MyInterview takes a “glass box” (vs black box) approach to leveraging AI for their hiring analytics.

Worth your time: During November 2019, MyInterview is allowing companies to get free forever video interview plans. Learn More About MyInterview


Spark Hire boasts over 5,000 customers across both employers and staffing firms, by far the most of any video interview software company. They are also the rare, profitable and fast growing software company. While many of their customers are small and medium sized businesses, they do have several larger enterprise customers including brand names like Volkswagen, Ikea, and BAE, as well as nearly 1,000 staffing agencies.

Worth your time: Their solution has the ability to save your recruiting team time, while also promoting your employer brand throughout the interview process. Learn More About Spark Hire


HireVue is definitely one of the pioneers in this segment having started back in 2004. Their founder even had to send cameras out to applicants back then as your typical computer still didn’t come standard with a webcam. Hirevue is mostly known for their presence in the enterprise space with over 700 customers including Intel and Honeywell.

Worth your time: Check out Hirevue’s assessment technology that incorporates games and technical assessments.


VidCruiter views themselves as a recruiting automation platform, with video as it’s core. For example, they have an ATS, as well as modules for onboarding, reference checks, etc. But, their video interviewing solution is definitely the most popular with over half their customers taking advantage of this tool.

Worth your time: VidCruiter’s suite of tools allows companies looking for more than video interviewing to solve many problems at once.


RIVS is one of the oldest on demand interviewing platforms out there. They’ve consolidated several of the smaller companies in this space over the past few years and are now up to 900 customers.

Worth your time: RIVS interviewing scheduling module is like Calendly for interview scheduling and can save your company a lot of time.


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RecRight’s video interview platform is designed to help your TA team hire better quality candidates faster, while also decreasing the time they spend on screening candidates by 50%. This is a factor that leads to their 95% applicant response rate. Their customers include Uber, KPMG and many more.

Worth your time: RecRight has 24/7 support for the candidates who use the system to ensure they have a good experience.

Any vendors we’re missing? We always want to hear from practitioners on how to make our content better - let us know what else we should be researching.


Benefits of Video Interviewing Software

Using of one of the best video interview solutions allows employers and staffing companies to vet larger numbers of candidates quickly, and spend more time with the best fit applicants. Recruiting teams and hiring managers alike can use live video interviews or asynchronous video interviews as a pre-employment screen to that will streamline the interview process. This is definitely one piece of recruiting software that every hiring team should take a look at.

In our research, we came across two types of video interviews. First off is what you’d think of as a typical Skype call where two people are talking to each other via video - these are live video interviews. This is great, but we believe the vast majority of the value to recruiters and hiring managers comes from asynchronous video interviews. In asynchronous video interviews, a candidate answers pre-defined interview questions on their own time, and then the recordings of these answers are reviewed later on by a recruiter.

The process that candidates go through can be customized which makes video interview software much more effective than your typical video conferencing solution like Zoom/Skype. This medium of pre-employment testing ensures that more applicants get a chance to answer interview questions that showcase their skills beyond the resume, but that the interview process doesn’t end up taking more time from talent acquisition team/hiring managers.

A lot of the value is in a recruiter’s ability to vet a candidate by watching a few minutes of video, versus spending 30-45 minutes on the phone with a candidate, plus all the time and effort it takes to schedule and reschedule phone interviews. So, it makes sense that most human resources teams looking to augment their hiring platform look to add video interview software. Here are the key benefits that we see to adding video interviewing to your HRTech Stack:

  • Video interview software drastically decreases the amount of time that teams spend screening candidates

  • Video screening can be much more effective than a phone screen when evaluating candidates, and lead to more quality in person interviews

  • Video interviewing software allows companies to screen more applicants and therefore not pass on candidates due to a lack of time

  • Video interview software can standardize the interview process, and increase collaboration between recruiters and hiring managers

  • Standardizing the process means less bias, and better assessments of applicants

  • Video interviews mean less time playing phone tag to setup a time to screen candidates

  • Screening tools like video interviewing can decrease time to hire as more applicants are let into the talent funnel

  • Employers can increase the candidate experience through offering interview tips to job seekers

  • Automated email cadences throughout the hiring process allows employers to showcase their employer brand, and set the right expectations with job seekers

  • Artificial intelligence is allowing human resources teams to conduct more in depth assessments in an automated fashion

Video Interviewing Pricing

Pricing for video interview software can vary depending on the number of seats your company needs, the number of open roles, the number of interviews per month, and the various features/integrations you may need. With all that in mind, we wanted to share a general guide for you to understand what you may pay.

Like any piece of recruiting software, it’s important to pay attention to the unique mechanism that will price the software you are looking at, and how that will change the price you pay over time. For example, you may pay by seat, but have a few hiring managers that want seats in the future which will drastically increase your price. Or, you may pay by video interview (like many pre-employment screening companies do), which may be good/bad for your company depending on what percent of interviews convert to hires in your company relative to others.

With all that in mind, here are some guidelines on video interview pricing:

Video Interview Pricing:

Interviews Per Month Price Per Month
15 $100
75 $200
300 $500
1,000 $1,250

Video Interviewing ROI

Most of the value in video interviewing comes from saving time screening candidates and that’s what we focused our ROI model on.  Let’s face it, in most cases you know within the first 5 minutes of a phone screen whether or not you want to move someone forward.  But, the next 25+ minutes will be spent on the phone with this person no matter what.

Download the Video Interview ROI Calculator:


Video interviewing platforms allow you to quickly vet candidates.  This time savings means that recruiters can spend more time on the best fit candidates, as well as more strategic planning around initiatives that are important to the business.

Here are some of the key metrics you should be tracking for video interviews:

  • The time it takes to hire someone from posting to offer accepted

  • The amount of time spent on interview screens

  • The conversion rate of interview to hire


Video Interviewing for Staffing Companies

While we are mainly focusing this research on the HR use case for video interviewing, the above vendors serve staffing companies as well, and for good reason. Staffing companies can use video to better understand candidates before presenting them to clients. They can also use the video to show a more human side of a candidate vs just a resume and some notes.

Video interviewing also allows you to ensure you are asking questions which are relevant to your client. This means better alignment, as well as information from the candidate that will allow your client to quickly make a decision on whether or not they want to move forward with a candidate.

Video Interviewing, The Candidate Experience

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I remember when I first heard about video interviewing. I was working in venture capital, and stumbled upon the category in my search for the next big thing. I thought it was a great tool to save employers time. However, 10 years ago it was somewhat abnormal for a job seeker to be asked to do a video interview and I can remember friends complaining about it.

Fast forward to today, and many people have been through a video interview. It’s no longer foreign. Beyond interviewing, we are all a lot more comfortable with video through social media, as well as business which seems to get done more and more over video.

However, the companies that struggle to get value out of video interviews are mostly failing because they don’t think about the candidate experience. Here’s a pro tip: use the features within these platforms that allow you to set the right expectations for interviewees, and generally humanize this process. You should record welcome videos for interviewees, give tips on how to make good videos, include messages from hiring managers, etc.

Staying Organized

When you’re looking at many different vendors for a given problem, it’s incredibly hard to remember which vendor had which feature. Taking notes is a great idea on any demo. But, we highly recommend going one step further to take notes in a very structured way that doesn’t require a perfect memory when it comes time for decision making on which video interview vendor to move forward with.

The below spreadsheet is designed to provide some sample questions you should think through when looking at video interviewing platforms. More importantly, it provides a foundation that you can modify to ensure you are collecting all of the right information to make the best possible choice for your business.

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Download The Video Interview Software Demo Organizer

Last Advice On Video Interviewing

Video interviewing can be a very powerful part of your HRTech stack. This is especially true for high volume roles where you’re spending a tremendous amount of time doing phone screens. While on demand interviewing can drive ROI from decreased time spent on phone screens, it can also increase your hiring outcomes by allowing you to better understand who a candidate is before making a decision on whether or not to hire them.

However, it’s worth noting that you should have a well defined strategy around how you will introduce the concept of video interviews to your candidates, and set expectations for their experience as well as how this content will be used. Companies who simply send candidates a link to take a video interview are not going to be successful.

Good luck!

Next Step

If you’ve made it this far, you now have much of the knowledge you need to understand if a video interview platform is going to help your recruiting efforts, as well as how to select the right vendor for your business. We recommend doing 2-3 demos with one of our pre-vetted vendors to get a feel for the nitty gritty of how this will fit into your current recruiting process:

MyInterview’s video interview software can be dropped into your existing career site through an easy to implement widget, which means you can be using video interviews in under an hour. Their customers include Hudson, Catch.com.au, and Pandora.


SparkHire has the most customers of any vendor in the space with over 5,000 businesses that range from small startups to enterprise and staffing firms. We love their transparent pricing, and the fact that they’ve tied the solution to decreasing cost per hire and time to fill across the customer base across dozens of case studies.


 

That’s it! Are we missing something on this page? Let us know and we’ll research it for you! Better yet, join our expert council and lend your expertise! We rely heavily on the thoughts on forward thinking People professionals to help us put together useful and unbiased research.