SAP SuccessFactors Reviews in 2021: Alternatives, Pricing, Reviews - SSR

Phil Strazzulla, HR Tech Expert
July 7, 2021

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As one of the big names in enterprise software, it’s no surprise that SAP SuccessFactors has an HR metrics and workforce planning tool made for medium to large businesses.

What's Inside

SAP SuccessFactors Review

SAP SuccessFactors is a cloud-based solution with a people analytics module that’s built for strategic workforce planning. Using augmented analytics and AI-driven insights, HR teams at large companies can make smarter and more informed decisions when it comes to talent acquisition, employee engagement, internal mobility, diversity, turnover, and more.

SAP SuccessFactors Customers

  • American Airlines
  • Vitra
  • Premier Foods
  • Ernst & Young
  • Hero Group
  • Terex
  • Watco Companies

SAP SuccessFactors Stats

SAP SuccessFactors Resources

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Key SAP SuccessFactors Features

  • Insights: SAP SuccessFactors combines feedback and experience data with operational analytics.
  • Upskill & reskill: Their platform also lets you access on-demand curated assets and deliver learning experiences on any device. 
  • AI-recruitment: SAP also features a recruitment module that’s powered by deep learning AI.

SAP SuccessFactors Implementation

Most SAP implementations are made through one of their partners. Implementations at SAP are also made easier thanks to their rapid-deployment solutions (RDP). These are packages with best practices for implementing the tool, each with tested configurations, presentations, test scripts, and offline demos.

SAP SuccessFactors Customer Success

Aside from having a Customer Success department and a vast partner ecosystem for implementations, SAP also has a resource center with documents, videos, and FAQs. There’s also an academy-like site called openSAP.

SAP SuccessFactors Key Integrations

SAP has a breadth of integration resources in their API business hub. You can connect to all sorts of tools following their detailed guide packages depending on what you need.

What to be aware of

The SAP SuccessFactors HXM (Human Experience Management) suite is organized in four categories, employee experience management, core HR & payroll, talent management, and HR analytics & workforce planning.

SAP SuccessFactors Pricing

The exact pricing for SAP SuccessFactors is only available upon request, but they do offer a 90-day free trial of their analytics cloud.

» Save Money: Check out our resource on how to save money when buying HR tools

SAP SuccessFactors Alternatives

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Decision-making platform


Enterprise-focused workforce planning


AI-driven forecasting


Finance-focused workplace planning tool

SAP SuccessFactors

Human experience management suite

Visier People

Full HR analytics suite


Robust cross-functional planning