Factorial Expert Review, Pricing, Alternatives - 2022

Rodrigo Vázquez Mellado
HR and B2B software analyst & advisor, tech writer, musician
November 12, 2022

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Factorial HR Versus the Competition

Factorial is a solid SaaS all-in-one HR platform that’s devoted to solving the daily challenges of HR teams while placing a strong emphasis on data security. Notable for a comprehensive HRIS, they are used by office and deskless workers alike.

If you're ready to get a Factorial HR demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

  • Flexible pricing scheme
  • Complete HR Suite + ATS
  • Strong SMB focus
  • Good UX/UI and frequently updated design
  • Some users have pointed out that the tools are not very customizable. 
  • Because it covers such a wide range of functions, we’ve found that modules like payroll and reporting could be further developed.

Factorial HR Review

Hailing from Barcelona, and one of the fastest-growing European startups of recent years, Factorial is a must-consider HR software solution for small and medium-sized businesses. 

Their offering gives human resources teams their time back through managing employee onboarding, time tracking, PTO, org charts, payroll, talent acquisition, and much more. 

Their product is used by thousands of companies in a variety of countries. Hence, it’s available in several languages. Since they’ve always tended more towards smaller organizations, their pricing is quite reasonable and the plans are always flexible. 

The offering is organized in three main ways. You get the Core HR features in any of the plans, plus the Time Hub or the Talent Hub, or both. Now, these three plans also have a variation, as you can go with each of them in either the Business or the Enterprise version. To give you an example, the Enterprise version of the Complete Bundle includes features like competency assessments, 1-1s tracking, custom reports, and facial recognition logins.

At this point, it’s worth remembering Factorial’s mission to provide HR professionals with a single hub for all their needs. That’s why the tool now also features an Applicant Tracking System as an add on. The basic one lets you have up to 10 job offers while the Pro version is unlimited. 

Since we first wrote about this product in 2019, we’ve liked that they place a good deal of importance on data security. With Factorial, all database information is encrypted and GDPR-compliant. They also use a Single Sign-On system and regularly perform vulnerability diagnostics.

Who shouldn't buy Factorial HR

Enterprise companies looking for more of a white-glove service from their HR & payroll software provider might not find the best fit with Factorial.

Factorial HR Customers

The Power MBA, The Hotels Network, Nextail, Ulabox, Vicio

Factorial HR: Strong HR solution for SMBs

Factorial HR Stats

Factorial HR Key Features

  • Time off manager: Get a team calendar where all absences and PTO are documented and shared with the team. 
  • Employee self-service: This is a custom portal where employees can update their personal information, documents, holidays, documents, and events. 
  • HR Mobile App: People can keep up to date with company activity, clock in and out, request leaves, and more.

Factorial also has capabilities for:

  • Recruitment
  • Onboarding
  • Time tracking
  • Performance reviews

Factorial HR Key Integrations

Factorial have an API, webhooks, and are Zapier-compatible. They also have native integrations with Greenhouse, Slack, Google Calendar, and Workable.

Factorial HR Pricing

The Factorial Core HR platform starts at $60 per year, then it's $4 per additional user. There is a 14-day free trial and custom enterprise pricing is available for bigger teams. Their ATS is available as an add-on, starting at $39 per month for 10 job offers. Then you can upgrade to Pro, with unlimited job offers, for $119 per month (all if billed yearly).

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
$5 per person per month
$6.50 per person per month
$2 per person per month

Factorial HR is Best For

Small and medium-sized businesses with many HR processes to streamline. It's specially suitable for organizations with a remote workforce and operations in Europe, the US, or Latin America.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
$5 per person per month
$6.50 per person per month
$2 per person per month

Factorial HR Implementation

To all their clients, Factorial offer a complete onboarding process and constant customer support.

Factorial HR Customer Success

Customer Success at Factorial is more on the self-serve side. That being said, the content team at Factorial does a great job putting out resources about HR that are also particular to the main markets they serve or where they have offices. Then, when it comes to customer support, there’s a pretty detailed help center that’s frequently updated. For anything beyond, they do phone and email support for each main market. For example, there’s a particular number and email address for Spain, France, LATAM, etc.

About Factorial HR

Factorial HR was started at the heart of Barcelona, Catalonia, Spain, by entrepreneurs Bernat, Pau, and Jordi. Initially, they noticed a constant problem within other businesses with HR processes like time tracking and time off management. 

As they were adopted as a solution by many an HR department, they noticed that the whole profession was facing a similar problem; too many tools to juggle. Hence, they made it their mission to create a one-stop-shop for all the needs of the Human Resources department. 

Although this sounds like a mission shared by many software companies that have ventured into the world of HR, there was always a key difference in the Factorial camp. As their website puts it, they “measured their success as if it were an online game: by testing engagement”. This is perhaps why around 60,000 companies used the tool in its first two years, and thousands more have followed thereafter. Today, Factorial is used in dozens of countries. Notably, their team has grown exponentially as well, with hundreds of professionals from more than 20 nationalities.

As a next step you can visit the Factorial HR website or read our research on the Best HRIS Systems.

As a next step you can visit the Factorial HR website or read our research on the Best HRIS Systems.

Factorial HR Alternatives

BambooHR has remained one of the top names in HR software for years. They have won numerous awards for customer support, ease of use, and good value. Their numerous features can be flexibly packaged according to your needs.
Bob is a global platform that can streamline pretty much everything an HR department needs to do, in a highly customizable manner.
As a merger of two leading companies in HR solutions, UKG (Ultimate Kronos Group) builds on 70 years of experience in People tech with their UKG Pro HR solution. The latter is their Core HR offering people analytics and benefits administration.
Sapling’s modern and intuitive platform is one of the only remote-focused HRISs out there. It’s particularly great for onboarding and workflow automation.
Namely is an all-in-one HR platform designed to be used by everyone and made for mid-sized companies specifically in mind.
Eddy is an all-in-one HR and payroll platform with a simple and intuitive UI focusing on local businesses with deskless workers, mainly in the US, but also available sans the payroll module in other parts of the world.
Sage People is a scalable and highly configurable cloud HR solution that helps manage People processes for global workforces. The tool features a recruitment module as well automation for essential HR workflows.
Paycor is a robust and data-centric HR software for leaders at US-based companies that want their teams to save time with HR transactional tasks.
Rippling is an employee management platform for everything between onboarding and offboarding, with a soothing design and great user experience.
The folks at ClearCompany are quick to create and launch new products depending on what their clients need, like COVID-19 resources during the pandemic or a voting incentive feature during the 2020 US election.
Freshteam is an HR suite that’s already used by over 3,000 customers, well-regarded by small, mid-sized, and big companies alike.
Powered by a mobile-first technology, Darwinbox provides an end-to-end, integrated HRMS designed to streamline processes across the employee lifecycle, from recruitment to exit. It covers solutions for core HR, rewards and recognition, time and attendance management, payroll, recruitment, engagement, performance management and more.
Zenefits offers comprehensive plans with HR, payroll, and benefits in a one-size-fits-all platform.
OnPay is very quick to set up and is quite affordable for a solution that combines payroll, HR, and benefits.


Company HQ
Barcelona, Barcelona
Number of Employees
815 ~
Year Founded
Amount Raised
$1 Billion
Listed in our research about HRIS Systems
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