Introduction
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Criterion helps midmarket orgs gain better control over their human capital by combining the entire talent lifecycle into a single interface: applicant tracking, onboarding, compensation, benefits, performance, and learning management. The HCM also has good scalability—it can accommodate well whether you have 200 or 5,000 staff.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- Flexible and reasonable pricing: starts at $4.50 per employee per month.
- All-in-one platform combining ATS, payroll, benefits, and learning management.
- Open API for app integrations.
- Native biometric check-in feature.
CONS
- Mobile app users reported experiencing login issues and frequent crashes.
- There’s a steep learning curve for employer users.
- The implementation process can be lengthy.
Paylocity
Paylocity
BambooHR
BambooHR
Rippling
Rippling
Paycor
Paycor
Ceridian
Ceridian
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Criterion satisfies every feature note we were hoping for in an enterprise-centric HCM. It covers talent acquisition, onboarding, attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks through a single central database. Thanks to this, finding employee information is quick and easy, and its ability to eliminate double data entry is just on par with other robust HCM listed in this buyer guide.
Two standout features of Criterion that receive lots of love from admin and employee users alike are its time tracking and payroll.
The time and attendance feature includes scheduling and labor tracking that can work for both on-site and remote hires. It also supports biometric check-ins where employees can clock in with a fingerprint—a huge plus for teams in environments like factories and warehouses.
As for payroll, Criterion has one-click integration with payroll systems and can process payroll and taxes quickly with minimal user input. Plus, the employee self-service portal that centralizes all communications between managers and staff regarding time tracking, PTO, and performance reviews is such a great element in driving better team collaboration and engagement.
Criterion offers a mobile app that allows workers to track their time on the go. However, it wasn’t as good as we expected, with system crashes and login issue loops happening here and there as we tested it out.
It’s no secret that Criterion is recognizable by its feature richness but not so much in appearance. The UI looks quite dated, and teams prioritizing simplicity over comprehensiveness may find this HCM’s layout a bit too information-heavy.
Owing to its extensive feature set and, especially, formula-driven configurations, employers may encounter some learning curves to get used to all the features Criterion offers. For the same reason, the time to get the software up and running is quite long, with implementation taking 2 to 6 months to finish.
I used Criterion for one year. The key workflows we used included HR, payroll, recruiting, data, employee engagement, and more. HR included documentation, company information, benefits management, and workforce management tasks.
Recruiting included candidate pipelines and talent engagement, and onboarding was seamless since everything for recruiting and HR is in Criterion. Data and reporting were easy to generate and somewhat customizable.
I liked that you could pick and choose which solutions you wanted in your Criterion HCM. We selected every solution they offer ($35 per month per person), so we had a one-stop-shop/all-in-one solution, and at that price, it was a terrific value.
Not every person needed payroll, and not every person needed recruitment, so Criterion was very customizable. I liked that Criterion was simple and easy to use.
I used Criterion for one year. We bought it as an all-in-one solution for our HR needs. We were a small company that needed a simple solution to help with HR, payroll, recruitment, and data. Criterion is a clean, user-friendly platform. It is a great HCM for small companies and functions better than Workday.
If you are a larger company, Criterion is not robust enough. There was slowness in the payroll system, especially with timecards. There were glitches with the facial recognition feature when using timecards.
Criterion is different from its competitors because of the one-stop-shop/all-in-one solution it offers. Criterion HCM provides customizable solutions for the entire HR lifecycle, including recruitment, HR functions, and payroll. It has a great price point. Data and reporting are built-in, and you can create simple custom reports as well.
Small to medium-sized businesses, including startups, could successfully use Criterion HCM. It is affordable at $35 per month per employee (for the all-in-one solution), or cheaper for those who don't need every solution Criterion offers. Criterion is best for companies that want simple and seamless solutions, not complicated workflows or highly personalized requests.
The integrations and automations have improved. The ability to send product requests is a great option. Facial recognition for employee timecards has been added.
Small to mid-sized businesses, including startups and entrepreneurs will find Criterion a good fit.
Large companies or companies that need complex workflows won’t find Criterion robust enough.
500+ companies, including Scott Steel, Inflector, and Gordon College.
Criterion has three products you can buy separately or jointly: Human Resources costs $7.50 PEPM, Payroll costs $4.50 PEPM, and Talent Engagement costs $4.50 PEPM.
Criterion HCM is of great use to mid-sized and large enterprises (200 to 5,000 employees), North America-based preferable.
