SAP SuccessFactors Expert Review, Pricing, Alternatives - 2022

Phil Strazzulla
HR Tech Expert, Harvard MBA, Finance and Software Nerd
May 16, 2022
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SAP SuccessFactors Versus the competition

SAP SuccessFactors is one of the big names in HCM. They're currently pushing the boundaries of the category itself, calling their product an HXM suite, for Human Experience Management.

Pros
Cons

SAP SuccessFactors Review

SAP is trying to transform traditional human capital management into a more employee-oriented endeavor. Through their HXM, they are trying to put the worker's experience as the main focus of the way companies engage with their people. Their product helps HR managers deliver experiences that resonate with employees while shaping their strategy.

One thing to consider is that SAP, like many of the biggest companies doing HCM products, has been criticized for having a frustrating user experience. With their shift towards being an HXM, however, it looks like they're tackling that issue and moving in the right direction.

Who shouldn't buy SAP SuccessFactors

The SAP SuccessFactors HXM suite is organized in four categories, employee experience management, core HR & payroll, talent management, and HR analytics & workforce planning.

SAP SuccessFactors Customers

  • American Airlines
  • Ernst & Young
  • Hero Group
  • Terex
  • Watco Companies

SAP SuccessFactors Stats

SAP SuccessFactors Key Features

  • Insights: SAP SuccessFactors combines feedback and experience data with operational analytics.
  • Upskill & reskill: Their HXM also lets you access on-demand curated assets and deliver learning experiences on any device. 
  • AI-recruitment: SAP also features a recruitment module that's powered by deep learning AI.

SAP SuccessFactors Key Integrations

SAP has a breadth of integrations resources in their API business hub. You can connect to all sorts of tools following their detailed guide packages depending on what you need.

SAP SuccessFactors Pricing

Pricing for SAP's HXM suite is only available upon request.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

SAP SuccessFactors Implementation

Most SAP implementations are made through one of their partners. Implementations at SAP are also made easier thanks to their rapid-deployment solutions (RDP). These are packages with best practices for implementing the tool, each with tested configurations, presentations, test scripts, and offline demos.

SAP SuccessFactors Customer Success

Aside from having a Customer Success department and a vast partner ecosystem for implementations, SAP also has a resource center with documents, videos, and FAQs. There's also an academy-like site called openSAP.

About SAP SuccessFactors

SAP SuccessFactors Alternatives

Rippling is an HR management platform for everything between onboarding and offboarding, with a soothing design and great user experience.
Paycor is a robust and data-centric HCM for leaders at US-based companies that want their teams to save time with HR transactional tasks.
Ceridian are the makers of Dayforce, a modern cloud HCM platform that can manage the entire employee lifecycle.
As one of the top names in HR software, BambooHR is a flexible, user-friendly, and trustworthy tool with plenty of HCM capabilities. Since they do include payroll for US employees as an optional add-on it can turn into a full HRMS.
Oracle is one of the top names in IT. Their HCM is popular among enterprises with more than 1,000 employees and boasted for its implementation and CS practices.
Workday is one of the most popular people management software products out there, specifically geared towards enterprises.
ADP’s Vantage HCM is an all-in-one solution for strategic human capital management, with open architecture.
UKG is the merger of Ultimate Software and Kronos. As such, it brings over 70 years of experience with People tech into the HCM space.
Sage People is an end-to-end cloud solution that’s great for managing HR and people ops for global workforces.
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