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Best HCM Software

10+ Best HCM Software To Manage Your HR Needs in One Place (2025)

We've tested and demoed dozens of tools to create this guide to the best HCM software. Find pricing info, screenshots, pros & cons, and more below.

Rodrigo Vázquez-Mellado
Written by
Rodrigo Vázquez-Mellado
HR and B2B software analyst and advisor, tech writer and editor, former conversational designer
Contributing Experts
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Last Updated: Oct 08, 2025
TOP
All-in-one HCM platform for shift-based workforces
Workforce
4.1
Popularity Score
4.2
User Score
4.0
Product  Score
Visit Website
TOP
All-in-one HCM platform for shift-based workforces
Workforce
4.1
Popularity Score
4.2
User Score
4.0
Product  Score
Learn More
TOP
Comprehensive HCM solution for mid-sized U.S. companies
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Visit Website
TOP
Comprehensive HCM solution for mid-sized U.S. companies
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Learn More
TOP
Prominent Platform for HCM & More
Rippling
4.2
Popularity Score
4.2
User Score
4.1
Product  Score
Visit Website
TOP
Prominent Platform for HCM & More
Rippling
4.2
Popularity Score
4.2
User Score
4.1
Product  Score
Learn More
TOP
Employee communication platform with social intranet
Workvivo
4.1
Popularity Score
4.8
User Score
4.3
Product  Score
Visit Website
TOP
Employee communication platform with social intranet
Workvivo
4.1
Popularity Score
4.8
User Score
4.3
Product  Score
Learn More
TOP
Highly Intuitive People Analytics Platform
Crunchr
4.6
Popularity Score
4.9
User Score
4.9
Product  Score
Visit Website
TOP
Highly Intuitive People Analytics Platform
Crunchr
4.6
Popularity Score
4.9
User Score
4.9
Product  Score
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TOP
Top freelance management platform with solid project management tools
Worksuite
4.0
Popularity Score
4.6
User Score
4.3
Product  Score
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TOP
Top freelance management platform with solid project management tools
Worksuite
4.0
Popularity Score
4.6
User Score
4.3
Product  Score
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Best HCM Software

DayforceTop-Rated HCM Suite
CriterionGood-priced HCM option with robust feature set
FactorialTop HCM option for cross-border SMBs with lean HR teams
OracleRemarkable Array of HCM Tools
WorkDayEminent Enterprise HCM & More
SAP SuccessFactorsHCM for Employee Experience
UKGHighly-Adaptive HCM Suite
Sage PeopleSolid HCM for Global Teams

Paycor

: Influential HCM for US SMBs

BambooHR

: Leading HCM & Flexible Pricing

TOP
All-in-one HCM platform for shift-based workforces
Workforce
4.1
Popularity Score
4.2
User Score
4.0
Product  Score
Visit Website
TOP
All-in-one HCM platform for shift-based workforces
Workforce
4.1
Popularity Score
4.2
User Score
4.0
Product  Score
Learn More
TOP
Comprehensive HCM solution for mid-sized U.S. companies
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Visit Website
TOP
Comprehensive HCM solution for mid-sized U.S. companies
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Learn More
TOP
Prominent Platform for HCM & More
Rippling
4.2
Popularity Score
4.2
User Score
4.1
Product  Score
Visit Website
TOP
Prominent Platform for HCM & More
Rippling
4.2
Popularity Score
4.2
User Score
4.1
Product  Score
Learn More
Over 3 million HR leaders trust our advice

Introduction to HCM Software

HCM (Human Capital Management) software manages and optimizes HR processes like recruitment, training, performance, compensation, and everything essential to employee development. More than a software type, HCM is an organizational philosophy. 

HCMs provide specific competencies for workers in three categories: workforce acquisition, workforce management, and workforce optimization.

This guide will help you understand the big picture of HCM methodology and the pitfalls to avoid. Critical features like HR ops, scalability, and integration capabilities are covered in detail for each of the vendors we’ve selected. 

This guide can also help you understand the difference between HCM and HRMS software. Knowing the difference is important because some vendors try to create products with both HCM and HRMS capabilities. Though there is a lot of overlap, there are important differences you should be aware of.

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Our Criteria: Here's How We Chose The Best HCM Software

To select the best HCM software, our experts have gathered user feedback, sought insight from HR thought leaders, and participated in product demos with vendors. In our experience, the right way to go about shopping for an HCM platform breaks down into three general questions. First, are the HR ops functionalities in line with what you need? Second, how easily does it integrate with other systems? And third, does it scale, and will it grow with you?

HR Ops

Every company’s needs differ, and no two HCM systems are alike. Specifically, we assessed products for workforce acquisition, workforce management, workforce optimization, performance reviews, learning management, succession planning, and employee onboarding.

Integration Capabilities

Because it’s so important for your new HCM software to work with your existing tech stack, we assessed each platform’s capacity for seamless integration with the standalone tools you might be using currently, such as accounting software, applicant tracking systems, performance assessment tools, and time and attendance software.

Scale

We assessed each company’s HCM software for exponentially flexible features. Take customization and permissions, for example. As companies grow, their org charts tend to get more complex. Where a simple set of customized permissions would suit a team with only managers and non-managers, a more complex team needs the ability to customize permissions for an elaborate, interwoven network.

For anyone interested in more detail on our selection process, we recommend reading more about our editorial guidelines.

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Compare the Best HCM Software

Popularity Score
Best for
Key Differentiator
Pricing
Free Trial
Customers
Users Score
Product Score
4.1
Shift-oriented SMBs in hospitality, healthcare, retail, and more
AI-powered scheduling plus unified payroll and HR suite
Starts at $5/mo
Get pricing info
Yes
10,000+ companies
4.2
4.0
4.2
Mid-sized companies in the US
Unified platform integrating HR, payroll, and talent management
Custom Pricing
Get pricing info
No
40,000+ companies
4.3
4.1
4.2
Full-cycle HCM best for growing teams
Supports US and global payroll for employees
Starts at $8/mo for the HCM suite
Get pricing info
No
NA
4.2
4.1
Phil Strazzulla
HR Tech Expert, Harvard MBA, Software Enthusiast

Need Help? Get Custom Recommendations for Best HCM Software

Talk to An Advisor

Detailed Reviews of the Best HCM Software

Workforce

Visit Website
Workforce
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Popularity Score
4.1 / 5
User Score
4.2 / 5
Product Score
4 / 5

Why we picked Workforce

Workforce.com offers a flexible, all-in-one HCM system purpose-built for shift-based industries. Its deep integrations across scheduling, time tracking, and payroll stood out in our demo. We also liked how this platform helps streamline workforce operations while minimizing administrative overhead.

PROS

  • Unified platform for scheduling, time tracking, HR, and payroll on one platform.
  • AI-driven scheduling predicts labor needs from POS data and auto-builds cost-optimized schedules.
  • Real-time labor tracking via live time clock feeds, wage variance reports, and shift ratings.
  • Highly rated mobile app provides employees with access to schedules, pay stubs, time-off requests, and shift swaps.
  • Industry-specific flexibility with tools for safety audits, certifications, and role-based compliance.
  • Full-service, in-house payroll engine with tax filing and wage garnishment support.
  • Centralized employee profiles housing HR data, documents, and compliance logs.
  • Automated time-to-payroll workflows reduce manual intervention.
  • Onboarding and offboarding steps are trackable, with document bundling and digital forms.
  • Employee self-service tools (mobile and web) for leave requests, profile updates, and shift management.

CONS

  • Not designed for enterprises with more than 2,500 employees.
  • All-in-one positioning limits modular use, with no free trial available until speaking with a representative.
  • Built primarily for shift-based environments, limited appeal for global/remote-first teams.
  • No standalone access to payroll or HR modules.
  • No free trial or sandbox access to test payroll workflows without speaking to a Workforce.com representative.
  • Recruitment components are basic compared to specialized ATS systems.
  • Their payroll system lacks international tax/localization support.

Workforce Review

Workforce was originally a top-of-the-line workforce management tool, and that foundation is still its strongest point. We tested how the system connects scheduling with time and attendance, then flows directly into payroll without requiring data exports or third-party connectors. On par with some top names in this space, Workforce built every module in-house on a single codebase, ensuring tight data continuity.

Workforce HCM platform

The dashboard is command-center-like, with live shift statuses, wage variance reports, and schedule versus actual costs all surfaced immediately. There’s also a “Lightwave” live wage tracker that compares labor costs against forecasted revenue, which we know will be particularly useful if you’re in hospitality and retail environments.

A clear differentiator is the AI-based scheduling engine. Using sales or foot-traffic data from POS partners like ROLLER, Square, LightSpeed, and GoTab, the system builds labor-efficient schedules based on configurable productivity ratios (e.g., one staff member per $100 in sales).

Importantly, the payroll module is a native part of Workforce.com’s stack. In testing, once we approved a time card, the system automatically calculated wages, taxes, and deductions. It supports direct deposit and printed checks, and the system files and remits taxes on behalf of the employer. We especially liked that time card edits, certifications, and warnings are stored in a centralized employee profile for seven to ten years, so it’s safe to say it meets most retention policies.

Workforce.com also provides ATS and onboarding tools, but these are tightly integrated with the core platform. From our testing, they were not as robust as those found in Factorial and BambooHR. And since HR modules aren't offered independently, this could be a limitation for orgs seeking point solutions.

It’s a bit of a shame that Workforce doesn’t offer a self-signup free trial, which may deter certain budget-conscious teams. Further, if your SMB grows to over 2,500 employees, this platform may no longer accommodate your HR needs.

Workforce Customers

Domino’s Pizza, Altitude Trampoline Parks, Louisiana State University, Pinnacle Live, Cedartown Foods, Winnipeg Jets.

Workforce Pricing

Workforce pricing ranges from $5 to $24 per employee per month.

How has Workforce Changed Over Time?

Best For

For SMBs or mid-sized companies based in the U.S., Workforce offers a clean and focused way to manage performance cycles.

Workforce in action
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Paylocity

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Paylocity
Learn More
Popularity Score
4.2 / 5
User Score
4.3 / 5
Product Score
4.1 / 5

Why we picked Paylocity

Paylocity offers a robust Human Capital Management (HCM) platform that streamlines HR processes, payroll, and talent management into a single, cohesive system. Its user-friendly interface and comprehensive features make it an excellent choice for mid-sized U.S. companies seeking to enhance operational efficiency and employee engagement.

PROS

  • Integrates HR, payroll, and talent management, reducing the need for multiple systems.
  • Empowers employees with 24/7 payroll and HR data access via desktop or mobile app.
  • Scalable to accommodate growing companies thanks to its many modules and product offerings.
  • Intuitive interface that’s easy to navigate, supported by extensive online help resources.
  • Extensive reporting capabilities to track key HR metrics
  • Paylocity’s customer support is highly rated for always being available to answer questions.
  • Global payroll support for 100+ countries.
  • Provides free and unlimited training modules on the website.
  • Paylocity’s mobile app has a good UI and functionality
  • The tool is easy to use for both employees and employers.
  • Has 350+ pre-built integrations.

CONS

  • Creating custom reports can require manual data work.
  • Customer support is only available in English, limiting global access.
  • Small businesses might find the features more than they need, and the pricing a bit steep for modest budgets.
  • According to some user comments, customer support response times can be lengthy and inconsistent. 
  • Undisclosed pricing.
  • It doesn’t have a free trial or free plan.
  • Support is available in English only.
  • It isn’t the best solution for remote teams looking for a tool to manage payroll and benefits for their contractors.

Paylocity Review

Paylocity's HCM platform is designed to simplify and automate HR tasks, making it a valuable asset for mid-sized companies aiming to enhance their human resource operations. The unified system encompasses payroll processing, talent management, and employee engagement tools, all accessible through a user-friendly interface.

One notable feature is the Employee Self-Service portal, which grants employees secure, round-the-clock access to their payroll and HR information via desktop or mobile devices. This accessibility fosters transparency and empowers employees to manage their personal information, request time off, and collaborate with colleagues seamlessly.

The platform's automated workflows are particularly beneficial in reducing administrative burdens. By automating routine tasks such as onboarding, offboarding, and compliance tracking, HR teams can redirect their focus toward strategic initiatives that drive business growth.

In terms of compliance, Paylocity offers an intuitive dashboard that provides quick access to work authorizations, EEO and FLSA compliance data, and industry news. This proactive approach helps organizations stay ahead of regulatory changes and mitigate potential risks.

However, some users have noted a learning curve associated with the platform's extensive features, which may require time and training to navigate effectively. Additionally, while the platform is scalable, its pricing structure may be a consideration for smaller businesses with limited budgets.

Overall, Paylocity stands out as a comprehensive HCM solution that integrates essential HR functions into a single platform, enhancing efficiency and employee engagement for mid-sized U.S. companies.

Paylocity Customers

Paylocity’s HCM features are used by over 40,000 companies. 

Paylocity Pricing

Pricing is customized based on the specific needs and size of the company. Interested organizations should contact Paylocity directly for a personalized quote.

How has Paylocity Changed Over Time?

Best For

Mid-sized U.S.-based companies seeking a unified HCM platform that integrates HR, payroll, and talent management to streamline operations and enhance employee engagement.

Paylocity in action
Reviewer's Rating
9/10

I primarily used Paylocity for recruiting, onboarding, and performance management. I used it to edit and post jobs and job descriptions, review applications, and manage candidates. I used onboarding to launch hiring workflows, administer hiring documents, and utilize E-Verify. I used the performance management module to build and administer annual performance reviews. Additionally, I occasionally used the feature to maintain employee performance and misconduct documentation.

What do you like about this tool?

I loved how simple it was to learn and use Paylocity. It was also easy to navigate and figure things out if I didn't know something. The second thing I liked was the variety of modules—it was easy to quickly access them based on the employee issue or task. Lastly, I loved how the modules essentially "talked to each other." For example, once hired, a candidate automatically moved from the recruiting module to the onboarding module.

Why did your organization buy this tool, and how long have you used it for?

I believe my former organization purchased Paylocity to scale their employment growth as they added employees quickly. They were also looking for a user-friendly HRIS while managing costs. I used Paylocity for nearly two years and really enjoyed it. It was very easy to learn. I used each module as it pertained to various aspects of the employee lifecycle.

What do you dislike about this tool?

Paylocity lacked automation in some areas. I think there were opportunities to improve certain workflows. It also lacked some customization features. Finally, Paylocity's customer service was not the best. I remember we had to upload benefits information, and they were neither quick nor efficient in resolving our issue.

How is this tool different than their competitors?

I think Paylocity is one of the easiest HRIS platforms to use and learn compared to others. I like that it holds a lot of data and serves as a one-stop shop for all HR functions. The self-service side for employees is also very user-friendly.

What Instructions should people think about when buying this type of tool?

I think company size is probably the most critical factor aside from cost. Small or extremely large organizations may not benefit from Paylocity as much as from other options like Dayforce or UKG.

How has this tool changed or evolved over time to meet users needs?

I'm not sure about the evolution of Paylocity, but I think it does a good job of keeping up with companies' HR needs.

What specific type of user or organization is this tool very good for?

I would say mid-sized, professional companies. Paylocity could also be good for industrial, manufacturing, or trade companies from an employee-user standpoint.

What specific type of user or organization would this tool not be a good fit for?

As mentioned earlier, very small or very large organizations (in terms of employee size). I'm not sure if Paylocity’s data capabilities would be sufficient for a large employee population, and the cost/benefit may not be ideal for smaller companies.

Rippling

Visit Website
Rippling
Learn More
Popularity Score
4.2 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked Rippling

Rippling is a prominent platform for HCM. And more than that, it gives growing teams flexibility in their shopping. All Rippling modules — applicant tracking, onboarding, self-service, payroll, benefits, time tracking, training, engagement, and reporting — can be purchased according to customers’ needs.

PROS

  • Rippling offers a full-feature HCM with great automation support.
  • Payroll automatically updates work hours, deductions, and tax filings.
  • Supports both US and global payroll.
  • Strong integration capabilities (500 third-party apps).
  • The Benefits module enables users to collaborate with their preferred broker.
  • Provides a mobile app.
  • Modules can be purchased separately or wholly as a full suite.
  • All-in-one platform for employee management + PEO services offered, and even a suite of other IT products 
  • With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
  • Operates globally with any currency
  • Workflow automation
  • Analytics opportunities
  • Provides a holistic view of company outflows—headcount costs included

CONS

  • No payroll automation
  • There’s no free trial, not a tool for tight budgets
  • Telephone support is an added fee
  • Not a great fit for teams greater than 2,000
  • The mobile app can be slow and doesn’t perform as well as the web browser version.
  • Total buy-in to Rippling is essential 
  • Very SMB-oriented, in case you’re a larger company. 
  • New features tend to be buggy in ways that tech teams are not accustomed to fixing
Rippling dashboard screenshot - one of the best HCM Solution

Rippling Review

Rippling stands out as a strong HCM platform, providing a complete cycle of human capital management functions, encompassing acquisition, management, and optimization.

The features are rich in automation and customization, while the UI maintains a clean look that soothes the eyes. We’re surprised at how fast the solution has evolved since it started the business back in 2016.

Integration capabilities are a standout feature for Rippling, with over 500 software solutions connected across various categories. The self-service feature empowers employees to manage onboarding, benefits, compensation, and personal information through mobile accessibility.

Furthermore, Rippling has taken good care of workforce management and optimization, offering US and global payroll automation for faster payroll processing. Running payroll for employees and contractors is quick, taking only a few minutes. The synchronization between the time tracking app and payment app ensures accurate work hours, deductions, and tax filing. Additionally, the benefits administration tool offers flexibility, allowing us to select our preferred broker and choose from 4,000 plans.

However, we expected more accessible customer service, as Rippling doesn’t offer 24/7 support, and phone consultations come at an additional cost. Additionally, the requirement to purchase the Rippling Unity module to access other modules limits flexibility.

Rippling Customers

Vox, Maximum Games, Superhuman, Compass Coffee, Highnoon.

Rippling Pricing

Rippling pricing starts at $8 per employee per month. Contact the Sales rep for more info.

How has Rippling Changed Over Time?

Best For

Rippling is a powerful HCM for both US-based and international teams to manage their workforce. With its current feature set, the ideal team size is from 50 to 2,000 team members.

Rippling in action
Reviewer's Rating
6/10

I use Rippling primarily for payroll and benefits administration for both U.S. and global employees. It serves as our core platform for managing payments across employment types, including employees and contractors.

The tool is used regularly for processing payroll cycles and ensuring compliance with benefit offerings. I also rely on Rippling to handle employee records and tax documentation. It has become central to our HR operations.

What do you like about this tool?
  • It is excellent for handling EOR, contractor, and employee payrolls in a single system.
  • The platform is relatively easy for employees to navigate.
  • Customer service is responsive and helpful when issues arise.
Why did your organization buy this tool, and how long have you used it for?

I originally purchased Rippling to serve as an Employer of Record (EOR) for international employees. I later migrated our HRIS to Rippling for U.S.-based employees as well. I have used Rippling for EOR functions since 2023 and for U.S. employees since early 2024.

One of the key benefits is the ability to pay both international and domestic employees through a single system. This has simplified payroll operations and improved overall administrative efficiency.

What do you dislike about this tool?
  • The integration process was lengthy and difficult; our rep moved to a different country during implementation, delaying the hiring of two international employees by two months.
  • There was an attempt to increase our negotiated monthly cost, though they honored the original rate once I provided documentation.
  • Benefit integration is more manual than expected unless an additional service is purchased, which we do not currently find cost-effective.
How is this tool different than their competitors?

Rippling offers a broad range of features and services in one platform. While its coverage is impressive, I would prefer to see more included functionality without additional fees.

What Instructions should people think about when buying this type of tool?

If the goal is primarily payroll, Rippling is a strong option. If you need a fully comprehensive HRIS, there are other platforms that offer more robust features.

How has this tool changed or evolved over time to meet users needs?

Rippling has added more countries to its EOR program and continues to expand device and IT services. The system has become more user-friendly, and its add-on services support the goal of an all-in-one solution, although these come at an additional cost.

What specific type of user or organization is this tool very good for?

Rippling is well-suited for small to mid-sized organizations with 10 to 150 employees.

What specific type of user or organization would this tool not be a good fit for?

It is not ideal for larger organizations, as its reporting tools and overall system capacity may fall short of their needs.

Paycor

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Paycor
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Popularity Score
4.1 / 5
User Score
4.2 / 5
Product Score
4 / 5

Why we picked Paycor

Paycor is an HCM system that offers a wide range of features, including payroll, time tracking, benefits administration, and employee self-service. The software is designed for small and medium-sized teams to streamline their HR processes and improve employee engagement.

PROS

  • Paycor has a robust payroll solution that is easy to navigate.
  • User-friendly employee self-service portal.
  • Has multiple plans for small businesses and custom plans for teams with 50-1000 employees.
  • Often runs discount programs.
  • Works well on both Android and iOS devices.
  • Is acquiring the people development platform Verb to strengthen its learning management system.
  • Paycor payroll solution and mobile app are both straightforward to use.
  • Intuitive self-service employee portal.
  • Offers multiple modules for small businesses and custom plans for teams with 50-1000 employees.
  • Unlimited payrolls.
  • Offers discounts frequently. Though not listed on their site, a free trial is available to those who contact the support team directly.
  • On-demand pay is available for all plans.
  • With the acquisition of the people development platform Verb, it has improved its employee learning experience.

CONS

  • Lacks transparent pricing.
  • Customer support isn’t very responsive.
  • Not the right choice for businesses with 1000+ employees or require advanced customization.
  • Undisclosed pricing.
  • Customer support is reported to be slow at times.
  • It is not a good fit for teams with 1000+ employees or those requiring advanced customization to meet their unique requirements.
Paycor dashboard screenshot - one of the best HCM System

Paycor Review

Paycor is easy to use and can be customized to meet the needs of businesses with 2 to 1,000 headcounts. The software also offers a variety of payroll and HR features, such as ledger integration, AutoRun, direct deposit, on-demand pay, tax withholding, and reporting tools.

Paycor's employee self-service portal allows employees to access their pay stubs, timesheets, and benefits. Employees can also change their contact and banking info. Through Paycor, employees can finish onboarding paperwork online, choose the benefits package and payment methods, and update their information as needed. Moreover: all of this can be done from the app.

In May 2023, the software just rolled out a new feature named PayCor Engage on its mobile application. This newly launched feature allows employees and employers to interact with each other on the app, which is a massive benefit for engagement and transparency, especially for remote employees.

Paycor has also just acquired the people development platform Verb. We hope that with this acquisition, there will be an uptick in customer service and reporting quality in addition to improving its employee learning functionality.

Regarding Paycor’s downsides, we have heard some users complaining that the support team can be hard to contact at times. As for reporting and analytics features, Paycor charges extra for some custom reports, which are, unfortunately, less intuitive than one would hope.

Paycor Customers

Wendy’s, McDonald’s, Detroit Zoo, The Cincinnati Bengals, The YMCA.

Paycor Pricing

Paycor pricing varies and depends on your team size and the modules you select.

How has Paycor Changed Over Time?

Best For

SMBs looking for an HCM with flexibility and strong payroll capability will benefit most from Paycor.

Paycor in action
Reviewer's Rating
5/10

My core tasks included managing the training, recruiting, onboarding, and compliance of new employees. I used it daily, all day, as my tasks were directly tied to areas within Paycor.

I also added training as needed, due to the company's lack of necessary training modules. In some cases, I added the tests only; in others, I utilized either company-approved YouTube video training or created and recorded training myself to meet compliance and regulatory requirements.

I developed the onboarding process so that all forms were consistent, error-free, and used current language in accordance with federal and state laws.

What do you like about this tool?

I liked working with the onboarding module because it was easy to navigate and ultimately saved hours of human resources’ time each week, allowing staff to focus on other tasks.

The training module was good and could have been even better had the implementation team properly trained staff on how to create the tests and set them up correctly. I liked some of the reporting features and the ability to schedule repeated reports for delivery; however, it was sometimes confusing when the reports did not include the information I expected.

Why did your organization buy this tool, and how long have you used it for?

The company wanted to upgrade its HRIS and decided Paycor would be the best fit, which was about six months prior to my taking a contract with them. My time working with Paycor was about four months after I had worked six months on another similar program, which gave me a great opportunity to compare the two.

The pain points the company wanted to solve, including those present when I was brought in to assist, started with employee documentation management being a key problem. Even after the implementation, the company struggled to move older files from long-term employees into the system, as they were scattered throughout different units.

Another issue was the ability to easily test and complete core competency assessments on employees, not only at the beginning of their employment but also during annual testing. The company also wanted to present a more professional, polished image to new executives.

According to other staff in human resources, the implementation was rushed, which resulted in a scattered and unpolished system.

What do you dislike about this tool?

One con of the training system was that it took an extremely long time to get the tests set up correctly for the appropriate job titles. I didn’t like the navigation in the employee section, as there were multiple paths to access information, but none of them reliably produced the data I needed.

I also had a poor experience with customer service; it was often unavailable, and when I asked questions, our representative frequently could not answer them. His response was often, “Let me get the trainer,” but he would sometimes fail to follow up.

How is this tool different than their competitors?

Paycor was similar in many ways to the recent competitor I had worked with, but customer service was the deciding factor that would prevent me from working with them again. All the other issues could have been resolved.

It differs from inferior products that are not all-in-one packages. Products such as this will be the future of HR, given their ability to manage an employee’s entire lifecycle, from application to termination.

What Instructions should people think about when buying this type of tool?

People should thoroughly read reviews from other users about the pros and cons of this company. I suggest contacting a recent client—something Paycor should offer—to understand why their customer service may be lacking.

Compare Paycor’s offering to similar products in terms of integration and implementation, and ask whether they will provide on-site assistance throughout the initial implementation until it is fully complete.

Compare costs and inquire about any additional fees required for support once the official implementation period has ended (according to their terms).

How has this tool changed or evolved over time to meet users needs?

I don’t believe I worked with Paycor long enough to observe any evolution, but I would like to see improvements in their customer service department and a greater level of product knowledge among their employees.

What specific type of user or organization is this tool very good for?

Paycor could be a good fit for companies with between 100 and 1,000 employees. It would likely be too much for smaller companies, and I recommend that companies with over 1,000 employees carefully review current feedback on Paycor’s handling of system glitches, payroll issues, and customer service before making a decision.

What specific type of user or organization would this tool not be a good fit for?

As mentioned above, very large companies should not consider Paycor at this time. Smaller companies or startups should consider alternatives such as a PEO or ADP for their payroll needs and use a dedicated ATS and onboarding system.

BambooHR

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BambooHR
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Popularity Score
4.5 / 5
User Score
4.5 / 5
Product Score
4.4 / 5

Why we picked BambooHR

We picked BambooHR for its flexibility, UX/UI, and reliability. It is a leading HR software suite with extensive HCM capabilities and also offers optional payroll services for US employees, effectively transforming it into a complete HRMS solution.

PROS

  • Offers flexible pricing and customizable packages.
  • User-friendly interface streamlines employee management for both employees and HR teams.
  • Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs. 
  • Very simple and straightforward tool, easy to use.

CONS

  • Payroll limited to the U.S.-based workers.
  • Support hours limited to U.S. time zones
  • Some modules, including time and attendance, performance management, and surveys are available as add-ons with BambooHR.
  • Payroll is only available for US-based employees 
  • Customer support is only offered during US business hours.
  • Some modules like time tracking, performance management, and surveys are only available as add-ons.
BambooHR dashboard screenshot - one of the best HCM Software

BambooHR Review

BambooHR deserves a mention within the HCM space (in most HR tech categories, really), even though they can technically be either an HRIS or an HRMS, depending on the package and add-ons you pick. 

Their HCM core features like benefit tracking, reporting, employee directory provide sufficient visibility for short and long-term decision making. Other HCM features like performance management and time tracking, however, are only offered as add-ons. This flexible packaging, however, is part of what makes BambooHR so popular among teams in all many sorts of industries. It’s a tool that can adapt to your evolving needs and there’s likely always something to discover.

BambooHR Customers

Among the 20,000+ companies that use BambooHR, you’d find names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.

BambooHR Pricing

Pricing is not disclosed upfront, but they do offer a free trial of their all-in-one software and then go out of their way to find a version that will suit you. Before they come up with a personalized quote that will align with your budget, however, they are also likely to extend your free trial upon request or even give you a free demo of the advanced features.

How has BambooHR Changed Over Time?

Best For

BambooHR can be an ideal choice for companies in search of a customizable HCM tool that provides pricing options that reflect their requirements. Additionally, it is well-regarded by teams that are partially or fully remote.

BambooHR in action
Reviewer's Rating
9/10

We use BambooHR every day. I use it to process payroll, make changes to employee profiles (personal and employment information), and review timesheets and time-off requests. Our employees use it to clock their hours, check their pay stubs, and request time off. We also use BambooHR for hiring purposes, though not on a weekly basis.

What do you like about this tool?
  • It has a modern, user-friendly interface that is very intuitive.
  • Every section of BambooHR is customizable.
  • It consolidates payroll, HR, benefits, and performance management in one place.
Why did your organization buy this tool, and how long have you used it for?

We were using Heartland Payroll Solutions when I joined the team, which was a terrible platform. BambooHR came highly recommended by our new CRO at the time, who had used it before. We wanted a more user-friendly system for both administrators and employees that would also allow us to pay contractors and process all company benefit packages. We also liked that BambooHR offers hiring and performance review options.

What do you dislike about this tool?
  • It doesn't allow you to add a fixed semi-monthly amount for contractors who are not charging hourly rates, requiring you to create an hourly rate and manually adjust hours when running payroll.
  • We've had minor issues with pay periods when a weekend and holiday fall together, causing the system to prompt us to run payroll before the pay period has ended. While there are workarounds, it's stressful and inconvenient.
  • Employees have reported that the time-tracking feature on the BambooHR app doesn't always work correctly, requiring me to adjust their hours. I have brought this to BambooHR's attention, but since it doesn't seem to be a widespread issue, it may be user error on our employees' part.
How is this tool different than their competitors?

I have some minimal experience with Gusto, which I liked well enough. However, compared to our previous payroll provider (Heartland Solutions), the difference is night and day. Heartland was slow, not user-friendly, and had very few integrations. Everyone in our company was happy when we switched to BambooHR. It has definitely made my job as an HR manager much easier.

What Instructions should people think about when buying this type of tool?

Consider your main goals. I think BambooHR is reasonably priced for what it offers. The yearly cost is based on a variable monthly fee that depends on the number of employees, whether they use time tracking, etc. It usually amounts to $216 per month.

BambooHR also offers many add-ons that can increase the subscription cost, such as a Slack-style platform and a Community feature, which we do not use.

I recommend discussing pricing and features with the platform representatives to ensure it aligns with your budget. Also, consider the other services and benefits you offer and whether you want them integrated into your HR platform. BambooHR is designed to be an all-in-one HR solution.

How has this tool changed or evolved over time to meet users needs?

We have only been using it for 1.5 years, but they are constantly adding new features. They also send out frequent newsletters with downloadable HR guides.

What specific type of user or organization is this tool very good for?

We are a relatively small startup (<50 employees), so I’m not sure how BambooHR would work for a very large organization. It is well-suited for dynamic, tech-forward companies, as it requires some customization on the user's end. It feels very much like a Millennial/Gen Z platform.

What specific type of user or organization would this tool not be a good fit for?

Perhaps a large corporate organization, though I can’t say for certain. BambooHR is not a very formal platform in its approach or language. Certain sectors of the corporate world may find it too informal, dynamic, or playful.

Dayforce

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Dayforce
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Popularity Score
4.8 / 5
User Score
3.8 / 5
Product Score
4.5 / 5

Why we picked Dayforce

Dayforce is a cloud HCM platform that efficiently handles the employee lifecycle end to end, including payroll, benefits, workforce management, and talent management.

PROS

CONS

Our reviewers took screenshot of Ceridian HCM Solution during the demo

Dayforce Review

Dayforce HCM consolidates data from all employee lifecycle stages, enabling informed decisions and data-driven insights. This comprehensive platform integrates HR, payroll, benefits, workforce management, and talent management. Notably, Dayforce features a flexible rules engine that handles intricate regulatory demands, delivering real-time updates and computation.

Dayforce Customers

  • Guitar Center
  • Danone
  • Spirit Aerosystems
  • El Pollo Loco
  • Crescent Bank

Dayforce Pricing

Pricing for the Dayforce HCM suite is not provided upfront.

How has Dayforce Changed Over Time?

Best For

Dayforce HCM is best for enterprises with over 1,000 employees.

Dayforce in action
Reviewer's Rating
8/10

I used Ceridian for about 2 years and was a power user, as well as part of the implementation team. The main workflows were new hire onboarding, promotions with secondary approvers, leave of absence management, scheduling, attendance and offboarding. Considering that we used to do all of these processes using a paper form, the platform helped us save a lot of time and work more efficiently.

What do you like about this tool?

We selected Ceridian primarily due to the level of customization that could be done. The secondary factor was value - what we received for the cost. The third advantage was that it was easy to use and train users in a decentralized workforce.

Why did your organization buy this tool, and how long have you used it for?

Our organization was paper-based with numerous tools and systems that didn't communicate with one another. The goal was to gain efficiency and make it easier for managers at the 200+ locations to manage workflow for the onboarding, maintenance and offboarding of over 4000 employees. Ceridian eliminated employee paperwork, consolidated payroll, HRIS, benefits, and time and attendance, not to mention the ease of approving employee changes such as promotions, transfers and terminations.

What do you dislike about this tool?

Some of the items I wish were improved with Ceridian have to do with support. During implementation, you have a high level of support but afterwards, you need to get into the ticketing system to get support and it takes a long time to resolve issues through it. The reporting feature is difficult and requires significant training, there is nothing intuitive. If you need help with a report or changing a config in your system, everything has an additional cost.

How is this tool different than their competitors?

Ceridian had a skilled implementation team that was higher performing than some others I've worked with in the past. They took time to understand detailed requirements and worked with us side by side to get the customizations in. It was overall a positive experience.

What Instructions should people think about when buying this type of tool?

I'd suggest that you consider how your current processes can be streamlined and not just design workflow with how it's done today. Look at existing tools that might be able to be eliminated for cost savings. Lastly, make sure that you have $ in your budget for an HRIS administrator to oversee and manage the system post-implementation.

How has this tool changed or evolved over time to meet users needs?

I've seen many changes and expect that they will continue to evolve. The introduction of mobile access was a game changer, especially for a workforce like ours where the employees did not use the desktop application often. There is also a forum where users can make suggestions and the dev team will look there for features to build out in future releases. I expect that with the increased use of AI, that the tool will leverage that to improve the already efficient processes.

What specific type of user or organization is this tool very good for?

I would suggest this tool for a large organization. Cerdian is not the least expensive option out there, but if you need customization and can eliminate other tools, or benefit from the integration, you'll see some savings. It is a great solution for a high turnover workforce such as hospitality as it's easy to use and handles the volume with ease.

What specific type of user or organization would this tool not be a good fit for?

I'd not suggest this to a small business or company shopping on a budget. If you don't need a lot by means of customization or integrations, there are less expensive options available. I'd also not recommend this to a company that doesn't have the budget to assign a full time HRIS Manager to it. Depending on the size of the company, it may even require additional staff to support it.

Criterion

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Criterion
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Popularity Score
4 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked Criterion

Criterion helps midmarket orgs gain better control over their human capital by combining the entire talent lifecycle into a single interface: applicant tracking, onboarding, compensation, benefits, performance, and learning management. The HCM also has good scalability—it can accommodate well whether you have 200 or 5,000 staff.

PROS

  • Flexible and reasonable pricing: starts at $4.50 per employee per month.
  • All-in-one platform combining ATS, payroll, benefits, and learning management.
  • Open API for app integrations.
  • Native biometric check-in feature.
  • Flexible and reasonable pricing: starts at $4.50 per employee per month.
  • All-in-one platform combining ATS, payroll, benefits, and learning management.
  • Open API for app integrations.
  • Native biometric check-in feature.

CONS

  • Mobile app users reported experiencing login issues and frequent crashes.
  • There’s a steep learning curve for employer users.
  • The implementation process can be lengthy.
  • Mobile app users reported experiencing login issues and frequent crashes.
  • There’s a steep learning curve for employer users.
  • The implementation process can be lengthy.
Criterion-HCM-screenshot

Criterion Review

Criterion satisfies every feature note we were hoping for in an enterprise-centric HCM. It covers talent acquisition, onboarding, attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks through a single central database. Thanks to this, finding employee information is quick and easy, and its ability to eliminate double data entry is just on par with other robust HCM listed in this buyer guide.

Two standout features of Criterion that receive lots of love from admin and employee users alike are its time tracking and payroll.

The time and attendance feature includes scheduling and labor tracking that can work for both on-site and remote hires. It also supports biometric check-ins where employees can clock in with a fingerprint—a huge plus for teams in environments like factories and warehouses.

As for payroll, Criterion has one-click integration with payroll systems and can process payroll and taxes quickly with minimal user input. Plus, the employee self-service portal that centralizes all communications between managers and staff regarding time tracking, PTO, and performance reviews is such a great element in driving better team collaboration and engagement.

Criterion offers a mobile app that allows workers to track their time on the go. However, it wasn’t as good as we expected, with system crashes and login issue loops happening here and there as we tested it out.

It’s no secret that Criterion is recognizable by its feature richness but not so much in appearance. The UI looks quite dated, and teams prioritizing simplicity over comprehensiveness may find this HCM’s layout a bit too information-heavy.

Owing to its extensive feature set and, especially, formula-driven configurations, employers may encounter some learning curves to get used to all the features Criterion offers. For the same reason, the time to get the software up and running is quite long, with implementation taking 2 to 6 months to finish.

Criterion Customers

500+ companies, including Scott Steel, Inflector, and Gordon College.

Criterion Pricing

Criterion has three products you can buy separately or jointly: Human Resources costs $7.50 PEPM, Payroll costs $4.50 PEPM, and Talent Engagement costs $4.50 PEPM.

How has Criterion Changed Over Time?

Best For

Criterion HCM is of great use to mid-sized and large enterprises (200 to 5,000 employees), North America-based preferable.

Criterion in action
Reviewer's Rating
8/10

I used Criterion for one year. The key workflows we used included HR, payroll, recruiting, data, employee engagement, and more. HR included documentation, company information, benefits management, and workforce management tasks.

Recruiting included candidate pipelines and talent engagement, and onboarding was seamless since everything for recruiting and HR is in Criterion. Data and reporting were easy to generate and somewhat customizable.

What do you like about this tool?

I liked that you could pick and choose which solutions you wanted in your Criterion HCM. We selected every solution they offer ($35 per month per person), so we had a one-stop-shop/all-in-one solution, and at that price, it was a terrific value.

Not every person needed payroll, and not every person needed recruitment, so Criterion was very customizable. I liked that Criterion was simple and easy to use.

Why did your organization buy this tool, and how long have you used it for?

I used Criterion for one year. We bought it as an all-in-one solution for our HR needs. We were a small company that needed a simple solution to help with HR, payroll, recruitment, and data. Criterion is a clean, user-friendly platform. It is a great HCM for small companies and functions better than Workday.

What do you dislike about this tool?

If you are a larger company, Criterion is not robust enough. There was slowness in the payroll system, especially with timecards. There were glitches with the facial recognition feature when using timecards.

How is this tool different than their competitors?

Criterion is different from its competitors because of the one-stop-shop/all-in-one solution it offers. Criterion HCM provides customizable solutions for the entire HR lifecycle, including recruitment, HR functions, and payroll. It has a great price point. Data and reporting are built-in, and you can create simple custom reports as well.

What Instructions should people think about when buying this type of tool?

Small to medium-sized businesses, including startups, could successfully use Criterion HCM. It is affordable at $35 per month per employee (for the all-in-one solution), or cheaper for those who don't need every solution Criterion offers. Criterion is best for companies that want simple and seamless solutions, not complicated workflows or highly personalized requests.

How has this tool changed or evolved over time to meet users needs?

The integrations and automations have improved. The ability to send product requests is a great option. Facial recognition for employee timecards has been added.

What specific type of user or organization is this tool very good for?

Small to mid-sized businesses, including startups and entrepreneurs will find Criterion a good fit.

What specific type of user or organization would this tool not be a good fit for?

Large companies or companies that need complex workflows won’t find Criterion robust enough.

Factorial

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Factorial
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Popularity Score
4.1 / 5
User Score
4.5 / 5
Product Score
4.2 / 5

Why we picked Factorial

We picked Factorial for its balance of core HR depth and modular flexibility. It stands out for localized onboarding, AI-powered performance insights, and built-in employee finance tools, all of which are rare in SMB-focused HCM platforms.

PROS

  • Offers a comprehensive HR operations suite, including time tracking, leave management, e-signatures, and self-service.
  • Includes a built-in ATS with AI-powered resume screening and automated onboarding handoff.
  • Supports structured performance reviews with AI insights, OKRs, and competency tracking.
  • Enables localized onboarding workflows tailored to specific countries, states, or entities.
  • Modular design allows companies to adopt features at their own pace as they grow.
  • Finance tools, such as expense tracking and project time allocation, are included natively.
  • Flexible pricing scheme
  • Complete HR Suite + ATS
  • Strong SMB focus
  • Good UX/UI and frequently updated design

CONS

  • Does not run payroll internally and requires exports to third-party systems.
  • A free trial is only available after completing a sales demo.
  • U.S.-based customers don’t have access to built-in rewards integrations for recognition.
  • Some users have pointed out that the tools are not very customizable.
  • Because it covers such a wide range of functions, we’ve found that modules like payroll and reporting could be further developed.

Factorial Review

If your business is growing fast, especially across regions, and you want an HCM you won’t outgrow in six months, Factorial is well worth a look. We spent time testing this platform and came away impressed with how well it balances flexibility and functionality. While many SMB-focused tools prioritize either HR ops or performance features, Factorial delivers both in one clean, navigable interface.

Factorial HCM system

When we walked through the platform, core HR features like time tracking, PTO requests, e-signatures, and employee self-service were easy to configure and felt polished. Everything lives inside a customizable employee profile, and we liked how simple it was to add new tabs or data fields without writing a single line of code. If you want to track onboarding status, salary history, completed courses, or whatever matters to your workflow, you can.

What really stood out was how harmoniously the system connects modules. After test-hiring someone through Factorial’s built-in ATS (which utilizes AI to screen resumes), we triggered a localized onboarding sequence with forms tailored to our test location; no manual routing was required. Performance tools followed a similar logic. We created a review cycle, sent out self and manager forms, and then reviewed the system’s AI-generated summary. We appreciated that it went beyond just offering the report, but also flagged where scores misaligned and suggested next steps, such as assigning a training course or creating a learning plan. For overwhelmed or first-time managers, that’s a real time-saver.

However, unlike Paylocity and Rippling, Factorial doesn’t run payroll internally. The system can calculate time worked, apply compensation changes, and generate clean exports, but you’ll still need to plug those into another system like ADP or QuickBooks. That’s fine if you’re already outsourcing payroll, but if you’re looking for a fully unified system, you might not be a fan of this approach.

We also found integration options to be less ideal. While offering over 80 native connections, Factorial has no direct sync with employee reward and recognition systems in the U.S. Lastly, although there’s a free trial offered, you can’t access it until after a live demo, which slows down hands-on evaluation.

Factorial Customers

Factorial HCM is used by over 13,000 companies worldwide.

Factorial Pricing

Factorial HCM starts at $8/user/month.

How has Factorial Changed Over Time?

Best For

Small and mid-market orgs scaling across regions, seeking a flexible HCM suite with strong operational tools and built-in growth paths.

Factorial in action
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Oracle

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Oracle
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Popularity Score
4.5 / 5
User Score
4.3 / 5
Product Score
4.6 / 5

Why we picked Oracle

Oracle is one of the top names in IT. Their HCM is popular among enterprises with more than 1,000 employees and boasted for its implementation and CS practices.

PROS

CONS

Oracle HCM - one of the best human capital management systems

Oracle Review

Oracle’s HCM suite is built for the cloud and made for connecting every single HR process. It’s good for teams looking to have a single source of truth for HR data in order to improve decision making. Their product includes talent management, recruiting, workforce management, payroll, and HCM analytics. The interface is not the best-looking out there and UX can be frustrating for employees and HR alike, but they're still one of the top choices for large scale implementations.

Oracle Customers

  • Axa
  • Blackboard
  • Deutsche Bahn
  • Marriott, Cisco

Oracle Pricing

Oracle doesn’t provide pricing details for their HCM upfront. To get a quote, you’d have to request a demo, but they also offer interactive product tours that you can take before chatting to a sales rep.

How has Oracle Changed Over Time?

Best For

Enterprises with over 1,000 employees in most parts of the world.

Oracle in action
Reviewer's Rating
2/10
What do you like about this tool?

When I used Oracle with the HCM module, I found the system to be a user friendly and efficient software. The flow of the system was smooth, and the ERP functioned better overall. There was very little time spent correcting data migration errors and live reporting was accurate. The HCM module helped streamline many of our HR related tasks giving me more time to develop the workforce and work with my operational counterparts to maximize productivity and efficiency.

Why did your organization buy this tool, and how long have you used it for?

It was in place when I started.

What do you dislike about this tool?

When using Oracle without the HCM I found the system to be prone to glitches and errors, particularly when it came to data migration. This often results in significant delays and a great deal of time spent on transactional items that should be automated. It re

How is this tool different than their competitors?

It doesn't really stand out. It's an ERP that is pretty standard.

What Instructions should people think about when buying this type of tool?

I would recommend purchasing both Oracle and its HR module for the best experience. While Oracle can be used without it, the HCM module enhances the ERP data reporting with live labor data, which is an undeniable benefit.

How has this tool changed or evolved over time to meet users needs?

It's user interface is improving but could be better.

What specific type of user or organization is this tool very good for?

Manufacturing

What specific type of user or organization would this tool not be a good fit for?

Retail and office environments

WorkDay

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WorkDay
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Popularity Score
4 / 5
User Score
3.9 / 5
Product Score
4 / 5

Why we picked WorkDay

Workday is a popular HRMS solution, primarily targeting enterprises. It offers a centralized source for managing workforce administration, engagement, compensation, and benefits data across various worker types. This includes contingent workers, employees, contractors, and retirees, making it a comprehensive solution for all aspects of workforce management.

PROS

  • Workday process flows are easily adjustable to conform to global and local needs.
  • Self-service is available for both employees and managers.
  • AI-driven assistance for detecting skills gaps.
  • Mobile apps...
  • Offers phone, email, community, and live chat support.
  • Complies with the General Data Protection Regulation (GDPR) and includes a robust, configurable security model.
  • Accessible customer support from the community, live chat, and telephone.
  • Compatible with 300 HR systems such as ERP/GL, CRM, HR, and PSA.
  • Configurable dashboard with AI and ML-driven insights.
  • Ability to maintain real-time alignment of budgets and workforce plans.
  • SOC 2 Type 2 compliance.

CONS

  • Not transparent with pricing.
  • No free trial is available.
  • Long implementation process (4.5 months on average).
  • Navigation for beginners can be confusing and may need training to understand all features.
  • Mobile apps aren't very user-friendly.
  • Undisclosed pricing.
  • No free trial for its talent management software.
  • Time-consuming implementation period (average 4.5 months).
  • Challenge navigating for first-time users may require training.
  • Issues with logging in were reported by users.
Workday HCM Software screenshot

WorkDay Review

Workday excels at personalization by tailoring recommendations, tasks, and search results to individual users based on their roles.

Other aspects of the business processes functionality stand out, too, especially for multinational businesses. WorkDay helps teams achieve operational consistency while also allowing customization of workflows for specific location requirements.

The platform also offers performance assessment capabilities that provide visibility into the workforce's current capabilities. This enables swift identification of skills gaps and facilitates prompt action in sourcing and training internal talent development.

Despite its popularity with larger organizations, Workday's mobile app underperforms compared to the software itself. Users report issues with the time clock system, frequent crashing, and sign-in problems on both Android and iOS platforms.

Additionally, the implementation process for Workday's HCM can be time-consuming, averaging around 4.5 months, and involving multiple individuals and departments.

WorkDay Customers

Quicken Loans, AstraZeneca, Target, Dell, Bank of America.

WorkDay Pricing

Workday pricing is undisclosed on the website. You need to contact Sales for a quote.

How has WorkDay Changed Over Time?

Best For

Workday is awesome for large enterprises with multiple branches that are looking for an inclusive HCM solution that is scalable and with great reporting capabilities.

WorkDay in action
Reviewer's Rating
6/10

I used it for recruiting, internal mobility, onboarding, and reporting. It was an excellent tool for internal mobility because it gave visibility into information like compensation, leveling, and performance reviews. This helped ensure that candidates had eligibility to apply to roles internally. The onboarding workflow was also very straightforward and configuring the to-do tasks was easy. Reporting took a little bit of time to learn and I would recommend taking the Learn Workday course if you have no experience with it because you will learn Workday's logic.

The ATS portion of Workday is a struggle. It is difficult to schedule candidates and build structured interviews.

What do you like about this tool?

Pros:

- The information you can get access to is extremely helpful

- The UI/UX is very clean

- All-in-one type solution

Why did your organization buy this tool, and how long have you used it for?

Workday was selected because it offered a comprehensive people solution. Instead of having different portals for compensation, performance management, recruiting, and people analytics, Workday allowed everything to live in one system of record. This reduced costs and ramp time in some ways because it allowed everyone to be in one place.

I've used it for a combined 2-2.5 years in my career in all facets from selection to design and then every day use for reporting and recruiting.

What do you dislike about this tool?

Cons:

- The Recruiting module for recruiters and recruiting coordinators is not intuitive and user friendly

- The Recruiting module for candidates is lengthy and miserable. It does a terrible job of parsing resumes

- Job management versus position management makes data funky in some instances (for example, if you were hired into a position, it can look like you hired your whole team unless you put in specific calculated fields)

- If you don't have the right access controls, it is borderline impossible to do your job effectively.

How is this tool different than their competitors?

The Workday Recruiting Module (their ATS) is one of the most reviled in the Recruiting space. It doesn't compare well to other ATS like Greenhouse, Lever, or Ashby because the latter offers better functionality, controls, and ease of use.

What Instructions should people think about when buying this type of tool?

- Ease of use. Workday has the ability to be so much but you have to know exactly what to look for and how to configure it.

- Implementation time. Workday requires a focused implementation and testing period. Without it, you will run into a number of problems. If you need to roll out something quickly, Workday isn't the tool for you.

How has this tool changed or evolved over time to meet users needs?

It is difficult to tell because they release big updates every 6 months so requests for solutions might be forgotten by that point.

What specific type of user or organization is this tool very good for?

HR Business Partners, HR Operations, Finance, Compensation, and C-Suite

What specific type of user or organization would this tool not be a good fit for?

Recruiting, Analytics, Interviewers, Candidates

SAP SuccessFactors

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SAP SuccessFactors
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Popularity Score
4 / 5
User Score
3.9 / 5
Product Score
4 / 5

Why we picked SAP SuccessFactors

SAP SuccessFactors is one of the big names in HCM. They’re currently pushing the boundaries of the category itself, calling their product an HXM suite, for Human Experience Management.

PROS

CONS

Our reviewers took screenshot of SAP SuccessFactors Human Capital Management Software during the demo

SAP SuccessFactors Review

SAP is trying to transform traditional human capital management into a more employee-oriented endeavor. Through their HXM, they are trying to put the worker’s experience as the main focus of the way companies engage with their people. Their product helps HR managers deliver experiences that resonate with employees while shaping their strategy.

One thing to consider is that SAP, like many of the biggest companies doing HCM products, has been criticized for having a frustrating user experience. With their shift towards being an HXM, however, it looks like they're tackling that issue and moving in the right direction.

SAP SuccessFactors Customers

  • American Airlines
  • Ernst & Young
  • Hero Group
  • Terex
  • Watco Companies

SAP SuccessFactors Pricing

Pricing for SAP’s HXM suite is only available upon request.

How has SAP SuccessFactors Changed Over Time?

Best For

Enterprises looking to improve UX

SAP SuccessFactors in action
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UKG

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UKG
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Popularity Score
4 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked UKG

UKG is the merger of Ultimate Software and Kronos. As such, it brings over 70 years of experience with People tech into the HCM space. Ultipro became UKG Pro, their feature-rich HRMS, packing features like performance and time & attendance management.

PROS

  • UKG is a robust product with extensive experience in HCM and Workforce Management technology.
  • UKG includes UKG Pro for HRMS and UKG Ready for workforce management, providing a comprehensive set of tools to address various HR needs.
  • Administrators can customize user visibility within the system through configurability.
  • The Ultimate Community provides valuable on-demand information and fosters networking among UKG Pro users.
  • It offers an iOS app and an Android app for employees.
  • Super robust product, packing years of experience with HCM and Workforce Management technology 
  • Since they offer UKG Pro for HRMS and UKG Ready for workforce management, you could arrive at a combination of products that suits many of your HR needs from the same set of tools.

CONS

  • Lacks a unique selling point or specific focus on niche businesses compared to newer tools, making it more suitable for larger companies.
  • Users report ongoing issues with logging in to the Android app.
  • Can be pricey for budget-minded companies.
  • Compared to newer tools, UKG Pro and UKG Ready tend to miss a unique selling point or a specific focus on a certain type of business. While they work great for bigger companies in all sorts of industries, very niche operations might have a hard time adapting to the tool. 
  • Similarly, ​​UKG offers many solutions under one umbrella, so it's not the best fit if you're looking for only a handful of specific use cases.
UKG Pro dashboard screenshot - one of the best Human Capital Management Software

UKG Review

UKG, born from the merger of Ultimate Software and Kronos, delivers a wealth of features designed to meet the needs of enterprise-size teams.

One of the standout qualities of UKG is its ability to handle multiple aspects of employee management. From hiring and onboarding to performance management and succession planning, this platform provides a holistic solution for HR needs.

Drawing on over 70 years of combined experience in people tech, UKG brings a robust and extensive set of capabilities to the table. The fusion of Ultimate Software's UltiPro and Kronos' workforce management expertise has resulted in UKG Pro. This powerful HCM tool offers performance management and time and attendance tracking features.

UKG also provides UKG Ready, derived from Kronos, which enables functions like time and attendance, scheduling, and Affordable Care Act (ACA) compliance. This comprehensive approach eliminates the need for multiple tools and offers a unified experience.

While UKG has many strengths, we did notice a few drawbacks. The platform may not have a distinct selling point or a specific focus on niche businesses compared to newer, more specialized tools available in the market.

Furthermore, there have been reports of login issues with the Android app, which can be frustrating for users needing easy access to information.

Pricing is another aspect that requires careful consideration. UKG may be out of range for organizations with limited budgets. According to our research, licenses generally start at around $600.00 per year for every 5 users.

UKG Customers

Tesla, Marriott, Yamaha, Aramark, Puma, Sony Music, Samsung.

UKG Pricing

  • Pricing for UKG is not provided on their website.
  • Typically, pricing is based on a per-employee-per-month model, with options for annual or monthly billing.
  • To obtain an accurate quote, it is necessary to contact a sales representative. But based on our research, licenses generally start at around $600.00 per year for every 5 users.

How has UKG Changed Over Time?

Best For

UKG  is an excellent HCM solution for companies operating in the Americas, EMEA, and Asia/Pacific regions, ideally with a minimum employee count of at least 7. UKG Pro can cater to companies with 75-500 employees, while UKG Ready is for companies with a headcount of 500 and beyond.

UKG in action
Reviewer's Rating
8/10

I use UKG to process payroll. As the payroll admin, I handle employee data storage and benefit enrollment through UKG. This year, I launched employee self-service benefit enrollment, allowing employees to manage their benefits directly through the platform.

What do you like about this tool?

I like the ease of the search feature in UKG. The knowledge center is very helpful. I appreciate how customizable the platform is.

Why did your organization buy this tool, and how long have you used it for?

UKG was selected before I joined the organization. From what I understand, the goal was to streamline processes and utilize an employee-facing platform. While the primary focus was on payroll, there was also an interest in electronic forms and digital onboarding of new hires. I have been using the software for one year. During that time, I have converted many processes to digital ones.

What do you dislike about this tool?

The interface is confusing and not very user-friendly. Processes such as checklists do not make sense. The integration with other platforms is lacking. Data cannot always be easily extracted from forms.

How is this tool different than their competitors?

I feel other platforms like Rippling or ADP are more user-friendly. Their interfaces are more intuitive and less confusing. However, I do think UKG offers better support.

What Instructions should people think about when buying this type of tool?

The biggest criterion is ease of use for the end user, which includes both administrators and employees. Integration, file feeds, and overall system ease are also important factors to consider. Make sure the tool can seamlessly integrate with existing systems and workflows.

How has this tool changed or evolved over time to meet users needs?

I have not seen significant changes over the year I have been on the platform. There have been small rollouts, such as e-verify, which have been added to our account for free. These features are nice but not significantly impactful.

What specific type of user or organization is this tool very good for?

UKG is suitable for small but growing companies and entry-level HRIS users.

What specific type of user or organization would this tool not be a good fit for?

UKG may not be suitable for smaller organizations or those that are new to digital platforms.

Sage People

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Sage People
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Popularity Score
4.1 / 5
User Score
4.3 / 5
Product Score
4.2 / 5

Why we picked Sage People

Sage People offers a scalableHCM cloud solution, covering the entire HR process and delivering real-time actionable HR analytics. With customizable dashboards, users can create recruitment plans and delve into metrics such as attrition and time-to-hire.

PROS

  • Good range of workflows for globally-distributed teams
  • Lots of local expertise from payroll and compliance consultants
  • Good range of workflows for globally-distributed teams
  • Lots of local expertise from payroll and compliance consultants

CONS

  • Integrations offerings are somewhat limited
  • Some users report the mobile app lacks core functionalities
  • Not many integrations
  • Some users have found the mobile app to lack core functionalities
Our reviewers took screenshot of Sage People HCM System during the demo

Sage People Review

Sage People is a customizable HR suite with HCM capabilities. It’s a great option for companies in the small to medium enterprise range (150 - 5k employees) that have a global presence. It’s a very broad product that also integrates with the rest of Sage's ERP suite, which includes tools for finance, accounting, business management, and more.

Sage People Customers

CRU, Lovehoney, Showbrook Bank, Enigma Industrial Services

Sage People Pricing

While the pricing for Sage People isn't disclosed, you can take an interactive tour and see the tool for yourself. Afterwards, you can get in touch with their team to get a customized quote.

How has Sage People Changed Over Time?

Best For

SMBs with a distributed team, especially those that use Salesforce. Also medium enterprises with a global workforce.

Sage People in action
Reviewer's Rating
9/10

 I use Sage People,

  • to record employees and all their employment history.
  • to give employees access to their own information page.
  • to provide various reports for internal teams and human resources teams.
  • to feed databases and generate human resources dashboards.
  • for managing employee databases from various countries and integration with other internal applications like DocuSign, Bonusly, payroll, etc.
What do you like about this tool?

I like Sage People,

  • as it has many features for example it generates extremely comprehensive and complete reports.
  • as it has tools that allow me to batch-load data in a very easy and practical way.
  • because it has very complete and functional support available to the user.
Why did your organization buy this tool, and how long have you used it for?

The tool was acquired for the registration database of employees. It was necessary to have a tool that could globally attend several countries. The tool had to be integrated with several applications like slack, DocuSign, financial force, etc. The system needs to be very complete in terms of reports and automation. I have been using the system for more than 1 year and 3 months.

What do you dislike about this tool?

Despite being complete the system has some limitations and in some countries with specific legislation is difficult to adapt to local rules. I can say that the system is quite complex and therefore some activities are quite difficult to perform and require some steps of attention.

How is this tool different than their competitors?

I can say that the system has a lot of integrations with several other applications and platforms. Sage also stands out for its complete functionality in terms of reports. I also see the support offered to understand the system as a great differential, it is very complete.

What Instructions should people think about when buying this type of tool?

Take into consideration a tool that can be globally adapted to many countries. Consider a tool that is widely possible to connect to other human resources applications and systems such as benefits, payroll, and other applications. Also, consider a tool that is easy to use and has a potential range of reports to generate.

How has this tool changed or evolved over time to meet users needs?

I highlight that SAGE has released an updated version that can be used in parallel to the classic version, they call it Lightening with a more modern interface and some improved features.

What specific type of user or organization is this tool very good for?

In my point of view this tool is ideal for global organizations, with a human resources department that looks and takes care of your database and needs consistency and a reliable system with the ability to manage large volumes of data and generate practical reports and dashboards and requires integration with other internal systems in the company.

What specific type of user or organization would this tool not be a good fit for?

Small companies that do not need such a complex and complete system may not make much sense to use SAGE.


Pro Tips on HCM Software

Pitfalls of Buying Human Capital Management Software

When in the market for an HCM, the main thing you want to watch out for is picking a system that actually delivers on the practices that define human capital management. Unfortunately, HCM is little more than a buzzword for some people, to the point that they’ll throw the term here and there even if they don’t really have a product that addresses those requirements.

So how do you make sure that you’ll get what you need? If we take a tip from ADP’s 10 tips for evaluating HCM systems, the best bet is to identify your future HCM requirements first. This entails defining what you want to accomplish in terms of employee management and HR functions, and understanding how this may be underserved right now by current tech stack. 

In other words, narrowing down what you expect from the tool and understanding whether it’s an HCM suite you need or just a regular HR management tool. The two tend to be confused with each other, and there are times where you could get the exact functionality you need from core HR software and spend less; even if you need to get additional tools, such as an applicant tracking system or a payroll management tool.

How are Most HCM Solutions Priced?

The thing with almost every HCM solution is that they’re built for the enterprise sector. Some of them are certainly made to accommodate SMBs, or any sort of organization size, but even in those cases, pricing is rarely discussed up front. 

The reason for this, like with a lot of SaaS tools, is that costs can vary widely depending on the actual size of your business (however big) and the needs you’re looking to cover. For instance, some vendors will have a Core HR product that is priced per employee per month, and separately-priced modules for more particular necessities like benefits management and employee experience.

Key HCM Software Features

In order to build a list of requirements and use it effectively to evaluate vendors, it will help to know which are the key HCM software features and how these can support your goals. 

As mentioned at the beginning of this article, human capital management software is implemented in three categories; workforce acquisition, workforce management, and workforce optimization. We’ll look at the key features from each category: 

  • Workforce Acquisition: This part of HCM is concerned with managing applicant tracking, recruitment, onboarding, and pretty much every early stage of the employee lifecycle. For modern tools, it should also include employee self-service so you know the recruitment and onboarding process can be expedited. 
  • Workforce Management: Although sometimes a category of its own, for the purposes of HCM, this is the tier where we could consider all the core HR tools. These include the daily administrative work of the HR department, such as payroll, benefits administration, leave and absence management, time tracking, and an HR service center. For features in this category, you should look mainly towards automation and efficiency. 
  • Workforce Optimization: This is where the ‘workforce as competitive advantage’ part of HCM really finds its momentum. Optimizing the workforce to align with business goals includes performance management, workforce planning, training & learning management, employee engagement, and reporting & analytics. This category is all about generating actionable insights that let you use data in your decision making and make sure that HR is doing its part in steering the workforce in the proper direction.

Questions to Keep in Mind when Demoing HCM Software

As you start demoing various HCM software solutions, it’s important to prepare and attend these meetings with some questions already in mind. These inquiries should aim at answering whether the solution in question will indeed address the main use cases and core needs that you’re looking for. 

Of course, the most concerning of these questions shouldn’t be saved for the demo at all, but rather handled prior, through an email thread for instance, so you won’t waste time on a demo if X or Y solution turns out to be incompatible with your core needs. 

Further, the demo should also help check certain boxes that your internal stakeholders care about, such as integrations, security, data management, self-service portals, features, etc. 

You should write down a list of those questions, share it with your team, and maybe have stakeholders add to it as well. While that list will be unique, here are some common questions when demoing an HCM that should help get you started: 

  • What integrations are key to us? Does it integrate with ATS/payroll system/any other systems you might have that impact workforce management?
  • Does this solution have SSO capabilities?
  • Are there multiple authorization levels for different types of users?
  • Is there a maximum number of employees it will support across the workforce?
  • What types of reporting capabilities does it have?
  • Does it include features to help HR communicate with employees (i.e. mass emails, filtering messages by criteria)?
  • What kind of tasks can we automate or streamline with this tool? How many man hours can we expect to save doing so? 
  • How much technical training will be required?
  • What kinds of technical support are provided?
  • What recruiting capabilities are built-in?
  • Which HR processes will be automated?
  • How will information be exchanged with carriers (for employee benefits)?
  • Does it accommodate benefits carriers’ rules?
  • How can we import employee data into this system? (API, Excel spreadsheets, employee records, other databases, and paper documents)
  • What built-in security measures does it contain?
  • Does your solution feature pandemic-related tools like a vaccine management system?

FAQs on buying HCM software

Moving on, here are some of the most frequently asked questions from HR professionals when it comes to human capital management software: 

What is the best HCM system?

While some of the top vendors in HCM software are Workday, SAP SuccessFactors, ADP Workforce, and UKG, “the best” is really a matter of your business size and requirements. There are many HCM vendors, out of which there are likely 1-2 that will align perfectly with what you’re looking for. 

What is the difference between HCM, HRMS, and HRIS?

The main difference between HRIS, HRMS, and HCM is that the former two refer to a specific type of software, systems of information, as their names imply (human resource information system and human resource management systems). HCM, on the other hand, stands for human capital management. This is a set of business practices around the acquisition, management, and optimization of a business’s workforce. 

What is HCM software?

HCM software is a software tool that takes most features that you would expect out of a labor management platform, but builds it purposefully for the business practices that encompass human capital management. This software puts together widely-varying features such as workforce planning, performance reviews, and employee onboarding in a single management platform where they can all help to generate insights that drive broader business decision making.

Why do definitions of HCM, HRMS, and HRIS vary so much? 

This is a good question precisely because the definition of each term varies widely from vendor to vendor, and among HR professionals as well. That being said, the differences between each software category are all about features and use cases. Most thought leadership indicates that HRIS is the most circumscribed type of solution, focusing on core HR needs. HRMS takes it up a notch in features, while still sticking to HR use cases, and HCM is about rounding up all those features with strategic planning for the business in mind, with the workforce as the main component to analyze and optimize. 

Last Advice on Buying HCM software

To wrap this up, we’ll assume that you’ve read everything above and have a couple of vendors in mind to reach out to and book a demo. To send you off to this part of the buying process, there’s one last piece of advice that can help a great deal when evaluating HCM software providers. 

These demos should revolve around your HCM requirements, and you should try to avoid having one-size-fits-all demonstrations whenever possible. To do this, share your list of requirements and questions beforehand, asking them to show that specific functionality. Since reporting is such a big part of human capital management, you could even give them data for them to run into the system.

This way, you and your team will get to truly see how much of a fit the tool is for you, as well as gauging for factors like intuitiveness and overall user experience. Couple this guide with resources like our very own HR & recruitment software buying organizer, and you’ll be on your way to find the perfect platform for your HCM needs.

About the Author

Rodrigo Vázquez-Mellado
HR and B2B software analyst and advisor, tech writer and editor, former conversational designer
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Rodrigo has worked in tech since 2015 across various marketing and product roles. All the while, he's stayed active as a journalist, musician, and avid traveler. He's been a writer and editor at SSR since 2020, covering software niches like payroll, HCM, workforce planning, AI Recruiting, and whatever spikes his interest. He's always on the lookout for the right software and tools—whether it's for managing business processes or to fuel his many hobbies. Rodrigo studied Journalism at the University of North Texas and Marketing and Communications at Tec de Monterrey. You can see more of his writing at: http://rvmrosas.com/

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