An Expert Review of SAP SuccessFactors' HRMS - 2021

Listed in our research about the Top HRMS Software

Rodrigo Vázquez Mellado, HR and B2B software analyst & advisor, tech writer, and musician Jan 14, 2022
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SAP SuccessFactors is one of the big names in HR software. They’re currently pushing the boundaries of the HCM category itself, calling their product an HXM suite (for Human Experience Management).

What's Inside

SAP SuccessFactors Review

SAP is trying to transform traditional human capital management into a more employee-oriented endeavor. Through their HXM, they are trying to position the worker’s experience as the main filter for how companies engage with their people. Their product helps HR managers deliver experiences that resonate with employees while shaping their strategy.

Although not branded as an HRMS, SuccessFactors does cover all the features you’d expect from this category. This includes cloud payroll and benefits administration, even for a global workforce.

SAP SuccessFactors Customers

  • American Airlines
  • Ernst & Young
  • Hero Group
  • Terex
  • Watco Companies

SAP SuccessFactors Stats

SAP SuccessFactors Resources

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Key SAP SuccessFactors Features

  • Insights: SAP SuccessFactors combines feedback and experience data with operational analytics.
  • Upskill and reskill: Their HXM also lets you access curated, on-demand assets and deliver learning experiences on any device. 
  • AI recruitment: SAP also features a recruitment module that’s powered by deep-learning AI.

SAP SuccessFactors Implementation

Most SAP implementations are made through one of their partners. Implementations at SAP are also made easier thanks to their rapid deployment solutions (RDP). These are packages with best practices for implementing the tool, each with tested configurations, presentations, test scripts, and offline demos.

SAP SuccessFactors Customer Success

Aside from having a Customer Success department and a vast partner ecosystem for implementations, SAP also has a resource center with documents, videos, and FAQs. Plus, there’s an academy-like site called openSAP.

SAP SuccessFactors Key Integrations

SAP has a breadth of integration resources in their API business hub. You can connect to all sorts of tools by following their detailed guide packages, depending on what you need.

What to be aware of

The SAP SuccessFactors HXM suite is organized in four categories: employee experience management, core HR and payroll, talent management, and HR analytics and workforce planning.

SAP SuccessFactors Pricing

Pricing for SAP’s HXM suite is only available upon request.

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» Save Money: Check out our resource on how to save money when buying HR tools

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SAP SuccessFactors Alternatives

Rippling is an HR management platform for everything between onboarding and offboarding, with a soothing design and great user experience.
Paycor is a robust and data-centric HCM solution for leaders at U.S.-based companies who want their teams to save time on HR transactional tasks.
Ceridian makes Dayforce, a modern cloud HR platform that can manage the entire employee lifecycle.
As one of the top names in HR software, BambooHR is a flexible, user-friendly, and trustworthy HRMS.
Oracle is one of the top names in IT. Their HCM, which can also process payroll, is popular among enterprises with more than 1,000 employees.
SAP SuccessFactors is one of the big names in HR software. They’re currently pushing the boundaries of the HCM category itself, calling their product an HXM suite (for Human Experience Management).
Workday is one of the most popular people management software products out there specifically geared toward enterprises.
UKG is the result of the merger of Ultimate Software and Kronos. As such, it brings over 70 years of experience with People tech into the HR tech space.
Zoho People offers a 360-degree solution for HR teams with plans that range from completely free to just a few dollars per employee per month.
Namely is an all-in-one HR platform designed to be used by everyone and made specifically with mid-sized companies in mind.
Zenefits is a widely known HR tech product acclaimed for its ease of use and modern-looking UI. It's designed for SMBs and offers real competitive prices.
UZIO has a wide array of HRMS features and varied plans with real competitive prices. They let teams manage costs while enhancing the employee experience that's derived from all digital aspects of HR