An Expert Review of Gusto's Benefits Administration Solution - 2021

Listed in our research about the Top Benefits Administration Software

Author Phil Strazzulla, HR Tech Expert, Harvard MBA, Finance and Software Nerd
Phil Strazzulla: HR Tech Expert, Harvard MBA, Finance and Software Nerd
October 15, 2021
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Easy to use benefits administration software with small businesses in mind.

What's Inside

Gusto Review

Gusto was previously known as ZenPayroll, and originally started as the easiest way to run payroll for smaller companies. It has since added benefits administration as well as other features that are commonly found in your HRIS (onboarding, org charts, etc). Gusto continues to scale their customer base rapidly and has now acquired over 100,000 customers.

Gusto Customers

  • American Canning
  • Matchless Builds
  • Citizen Pilates

Gusto Stats

  • Used by 100,000 small businesses
  • Numerous free tools and calculators on their website

Gusto Resources

No items found.

Buying HR Software? Here's some quick advice

Key Gusto Features

  • Medical, dental, and vision administration
  • Health insurance transfers
  • Pick-your-cost health reimbursement options
  • Licensed advisors and compliance support

Gusto Implementation

Gusto Customer Success

  • ¾ customers say Gusto makes compliance easier
  • 90% of customers found switching to Gusto to be simple

Gusto Key Integrations

In its own words, Gusto "plays nice with your favorite software."  It syncs with most accounting software, such as Quickbooks and FreshBooks, and time tracking software such as When I Work and 7shifts. A full list of integrations can be found on their website.

What to be aware of

Gusto has the small business in mind. That doesn't mean its not ideal for a larger business, but it is definitely not designed for enterprise corporations.

Gusto Pricing

Gusto has a few different plans:

  • Basic: Features payroll basics and is recommended for teams of 1 or 2 employees. It starts at $19/month, plus an extra $6/month per employee.
  • Core: Comes with everything on the Basic plan, but adds health insurance administration, document management features, onboarding tools, and accounting and time tracking integrations. It's $39/month plus $6/month per employee. Gusto recommends this for small teams up to 10.
  • Complete: The Complete plan is Gusto's recommended plan for most companies. It includes every feature of the previous two plans, plus permissions administration, an employee directory, surveys, project tracking, and workforce costing. It's $39/month, with an additional; $12/month per employee.
  • Concierge: This plan is Gusto's all-encompassing plan, having every feature from the previous plans plus access to certified HR professionals and an HR resource center to help your company with any HR issues it may run into. It costs $149/month plus $12/month per employee.
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Gusto Alternatives

Benefits Administration Software - RemoteRemote

Benefits administration for remote teams

Benefits Administration Software - NamelyNamely

Great for Midsized businesses looking for a full HR suite

Benefits Administration Software - ZenefitsZenefits

Great for SMBs looking for a comprehensive benefits platform

Benefits Administration Software - RipplingRippling

Great for companies with 50 - 1000 employees

Benefits Administration Software - Maxwell HealthMaxwell Health

Great for companies that want Sun Life insurance

Benefits Administration Software - BennieBennie

Free tool for finding and managing great benefits

Benefits Administration Software - GustoGusto

Great for small businesses with simple benefits administration needs

Benefits Administration Software - OnPayOnPay

Affordable payroll, HR, and benefits admin