An Expert Review of Gusto's Benefits Administration Solution - 2021

Listed in our research about the Top Benefits Administration Software

Chris Hatler, Chris is a 4 minute miler and HR Tech nerd Jan 06, 2022
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With Gusto, you can build the perfect benefits package for your team. Gusto Wallet, a free wallet mobile app that helps employees set monetary goals and access emergency cash is worth taking a look at.

What's Inside

Gusto Review

Gusto was previously known as ZenPayroll, and originally started as the easiest way to run payroll for smaller companies. It has since added benefits administration as well as other features that are commonly found in your HRIS (onboarding, org charts, etc). Gusto continues to scale their customer base rapidly and has now acquired over 100,000 customers.

Gusto Customers

  • American Canning
  • Matchless Builds
  • Citizen Pilates

Gusto Stats

  • Used by 100,000 small businesses
  • Numerous free tools and calculators on their website

Gusto Resources

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Key Gusto Features

  • Medical, dental, and vision administration
  • Health insurance transfers
  • Pick-your-cost health reimbursement options
  • Licensed advisors and compliance support

Gusto Implementation

Gusto Customer Success

  • ¾ customers say Gusto makes compliance easier
  • 90% of customers found switching to Gusto to be simple

Gusto Key Integrations

In its own words, Gusto "plays nice with your favorite software."  It syncs with most accounting software, such as Quickbooks and FreshBooks, and time tracking software such as When I Work and 7shifts. A full list of integrations can be found on their website.

What to be aware of

Gusto has the small business in mind. That doesn't mean its not ideal for a larger business, but it is definitely not designed for enterprise corporations.

Gusto Pricing

Gusto has a few different plans:

  • Basic: Features payroll basics and is recommended for teams of 1 or 2 employees. It starts at $19/month, plus an extra $6/month per employee.
  • Core: Comes with everything on the Basic plan, but adds health insurance administration, document management features, onboarding tools, and accounting and time tracking integrations. It's $39/month plus $6/month per employee. Gusto recommends this for small teams up to 10.
  • Complete: The Complete plan is Gusto's recommended plan for most companies. It includes every feature of the previous two plans, plus permissions administration, an employee directory, surveys, project tracking, and workforce costing. It's $39/month, with an additional; $12/month per employee.
  • Concierge: This plan is Gusto's all-encompassing plan, having every feature from the previous plans plus access to certified HR professionals and an HR resource center to help your company with any HR issues it may run into. It costs $149/month plus $12/month per employee.
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Gusto Alternatives

Benefits Administration Software - DeelDeel

Payroll and compliance in 150 countries

Benefits Administration Software - OnPayOnPay

Affordable payroll, HR, and benefits admin

Benefits Administration Software - NamelyNamely

Great for Midsized businesses looking for a full HR suite

Benefits Administration Software - GustoGusto

Great for small businesses with simple benefits administration needs

Benefits Administration Software - RipplingRippling

Great for companies with 50 - 1000 employees

Benefits Administration Software - ZenefitsZenefits

Great for SMBs looking for a comprehensive benefits platform

Benefits Administration Software - BennieBennie

Free tool for finding and managing great benefits

Benefits Administration Software - RemoteRemote

Benefits administration for remote teams

Benefits Administration Software - Maxwell HealthMaxwell Health

Great for companies that want Sun Life insurance

Gusto Alternatives

Deel is making waves in the payroll space, being one of the first companies to specialize in international payroll & benefits for remote teams.
OnPay ensures compliance and takes no upfront payment for its benefits administration software. When you decide to use it, you'll be connected with their team of licensed brokers so that your employees can get their favorite benefits from the best companies.
Remote is a robust and modern platform specialized in HR, payroll, and benefits for, as their name suggests, remote-first teams.
Designed to make benefits more accessible and less complicated, Bennie is available both as a web and a mobile app. With it, employees can track claims spending, estimate cost of care, find a doctor, access a live concierge team, and more.
Easy to navigate, Namely is extremely organized and uses the best-in-class technology. Its benefits administration software is integrated with its HR and payroll system to save time and complexity.
A one-stop technology solution that merges your HR ecosystem with benefits administration system, Maxwell Health helps employees save time and make sound decisions about their benefits.
Rippling's benefits administration software is as interactive as its UI – you can shop for new benefits in minutes, keep your existing plans without any excess updation, and automatically enroll new hires in company benefits.
Whether you're just getting started or looking for ways to improve your benefits, Zenefits can help you simplify your process. One of its best features is that employees get detailed reports on their benefits to see what's working.
With Gusto, you can build the perfect benefits package for your team. Gusto Wallet, a free wallet mobile app that helps employees set monetary goals and access emergency cash is worth taking a look at.