Time Doctor Reviews in 2023: Alternatives, Pricing, Reviews - SSR

4.3
(416)
Emmanuel Smith
Human capital management researcher

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Time Doctor Versus the Competition

Time Doctor stands out as one of the few time tracking software tools that makes it possible for users to invite their clients to access their dashboards and share some of their information.

If you're ready to get a Time Doctor demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

⭐️
Ratings
🏅
Ease of Use
👍
Best For
💡
Key Differentiator
💵
Price
🆓
Free Trial
Pros
  • Robust integration ecosystem
  • API functionality for custom solutions
  • You can predict when employees might be about to burn out with the work-balance functionality.
  • GDPR and HIPAA compliant. Which means they make an extra effort to protect your data from breaches.
Cons
  • Some users have complained about their customer support, with some stating slow response time and vague solutions to issues as their reasons
  • Employee monitoring can be intrusive and uncomfortable for some. In addition to screenshots, the software sends frequent “distraction alerts'' which some employees might find agitating.

Time Doctor Review

Most time tracking software products combine other features with their main offering, and Time Doctor is no different. This software has a strong focus on productivity, which is evident in some of the employee monitoring features they provide. 

An example of such is the screenshot feature. Time Doctor will take random screenshots of your employees’ screens as they work. And as a manager, you can view these screenshots together with the activity levels recorded when the screenshots were taken. These activity levels measure the keyboard activity per minute and mouse strokes per minute to give you an overview (in percentages) of how much work was done in a given time frame. 

In addition to screenshots, Time Doctor also allows you to record videos of the user’s screen. To help users stay focused, Time Doctor sends “distraction alerts” when the user has been away from the computer for a while. These employee monitoring features can be intrusive and counter-productive because employees can be distracted with the number of screenshots and alerts that keep popping up as they work.  

Time Doctor Reports

The reports feature is one of Time Doctor's strong selling points. It provides a total of eight reports namely the timesheet report, time use report, time use report, poor time use report, timeline report, web and app usage report, project report, and attendance report. These reports are detailed and helpful for managers to stay on top of their projects, work schedule, and workforce. 

The timesheet report gives you an overview of time worked by users per each day. In this report, time worked is represented by little progress bars and the timeframe can be changed from per day to per week or month.

The time use report also shows you how much time is tracked per individual but the analysis is further broken down to include the different tasks the user worked on, as opposed to the overall time tracked in the timesheet report. Timeline report goes even more in-depth to show you exactly how users spent their time from the moment they started tracking with Time Doctor to when they logged off.   

Time Doctor Web and App Usage Report

Poor time use report, as the name suggests, shows the time spent on unproductive websites. Web and app usage report shows all the applications each user had on as well as the time they spent on them while tracking time. 

The websites and applications that will feature in this report would have been set as “productive websites and applications” by the manager. This ensures the productive websites and apps do not end up in the poor time usage report. 

Time Doctor for Shift Scheduling

As to shifts, Time Doctor makes it possible for managers to assign work schedules. This feature works in hand with the attendance report to help you know if employees are coming in late to work, not completing the required amount of hours in a shift, or being totally absent. 

It is quite straightforward to set up. It requires that the manager adds the shift’s start and end time, and the minimum amount of hours the employee should work per shift. 

Tied to shift management, Time Doctor also offers payroll management. This feature automatically prepares payroll and works together with payment platforms to send payments to employees. It is also possible to prepare and send invoices within the software.  

Time Doctor’s Client Access’ Feature

Another one of Time Doctor’s selling points is its ‘client access’ feature. This feature allows administrators to invite clients to their Time Doctor dashboard. Clients invited have view-only access and they can see the work your business has done/is doing for them. 

This feature can be likened to how clients physically visit business organizations to be updated on work progress. It breeds transparency and fosters strong client-business relationships.

Time Doctor 2

In the first quarter of 2022, Time Doctor released a new version called Time Doctor 2. This new upgrade has the same features as the old Time Doctor (now referred to as Time Doctor classic) with added perks. An upgrade to the classic Time Doctor app is the work-life balance feature. 

With this feature, managers get ahead of employee well-being issues. It uses numerous data points such as if the employee is working long hours, late hours, or on weekends to predict how close the employee is to a potential burnout.

Who shouldn't buy Time Doctor

Time Doctor Customers

Ericsson, Keller Williams, Better Bureau Business (BBB)

Time Doctor: Best for employee-client remote collaboration

Time Doctor Stats

  • 144,000 customers use Time Doctor
  • Helped a business process outsourcing company in Texas (Personiv) save six figures in software licenses with the web and app usage feature; since they were able to tell that many of the tools they paid for were typically left unused.
  • Increased the productivity of an Egypt-based online marketplace - BookDoc - by 15%

Time Doctor Key Features

  • Activity management: Time Doctor tracks your employee’s keyboard and mouse activity levels as well as record websites visited and applications used while working. To ensure accurate time tracking, Time Doctor will automatically stop the timer once there are no activity levels recorded. The software also takes periodic screenshots of the user’s computer screen. 
  • Summary reports: Time Doctor creates and emails you daily and weekly summary reports. These reports contain hours tracked, website and app usage, and task breakdowns. Making it easier for you to measure productivity and stay up-to-day with work progress.   
  • Work-life balance feature: This feature calculates potential burnouts to help administrators in their human resource management duties.

Time Doctor also offers:

  • Offline time tracking
  • Online timesheets
  • Payroll management

Time Doctor Key Integrations

Asana, Github, Gusto, Jira, PayPal, Payoneer, Notion, Salesforce, Zoho projects

Time Doctor Pricing

Time Doctor offers three pricing plans that all come with data storage and a free 14-day trial period. The plans are as follows:

  • Basic: This plan costs $7 per user per month.
  • Standard: This plan costs $10 per user per month.
  • Premium: This plan costs $20 per user per month.
Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Time Doctor is Best For

TimeDoctor is best for remote teams that want to manage their team’s efficiency and productivity, with features specially designed to give live updates on employee work-life vitals, for instance.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Time Doctor Implementation

Time Doctor Customer Success

About Time Doctor

Liam Martin was running an online tutoring business and one of the problems he had was tracking time accurately. This problem was destroying his business and he knew he had to find a way to fix it.

Soon after, he met his would-be co-founder, Robert Rawson, in a conference in Austin, Texas. The two struck a friendship that turned into a partnership that brought about Time Doctor. They both discussed the concept of helping teams better utilize their time which, in turn, makes their businesses productive and healthier. That's how the name "Time Doctor" came about. 

In a few short years, Liam and Rob bootstrapped their company to 8-figures earning $4 million in revenue with more than 140,000 paying customers.

As a next step you can visit the Time Doctor website or read our research on the Best Time Tracking Software.

As a next step you can visit the Time Doctor website or read our research on the Best Time Tracking Software.

Time Doctor Alternatives

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Best time tracking reporting
Time tracking + project management
Best for GPS tracking
Best affordable time tracker
Best employee monitoring features
Great data protection and self-hosting option
Great free version for time tracking
Best overall time tracking
Best for hybrid teams
Best profitability.
Good reports + AI functionality
Best for straightforward features, simplistic UI
Best for team collaboration
Best for DCAA compliance
Best central clocking system

FAQs

Company HQ
Las Vegas, Nevada, The United States
Number of Employees
51-100
Year Founded

Amount Raised
Listed in our research about Time Tracking Software
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