Time Doctor Reviews in 2022: Alternatives, Pricing, Reviews - SSR

Emmanuel Smith
Human capital management researcher
July 19, 2022

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Time Doctor Versus the Competition

Time Doctor stands out as one of the few time tracking software tools that makes it possible for users to invite their clients to access their dashboards and share some of their information.

If you're ready to get a Time Doctor demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • Robust integration ecosystem
  • API functionality for custom solutions
  • You can predict when employees might be about to burn out with the work-balance functionality.
  • GDPR and HIPAA compliant. Which means they make an extra effort to protect your data from breaches.
Cons
  • Some users have complained about their customer support, with some stating slow response time and vague solutions to issues as their reasons
  • Employee monitoring can be intrusive and uncomfortable for some. In addition to screenshots, the software sends frequent “distraction alerts'' which some employees might find agitating.

Time Doctor Review

Most time tracking software products combine other features with their main offering, and Time Doctor is no different. This software has a strong focus on productivity, which is evident in some of the employee monitoring features they provide. 

An example of such is the screenshot feature. Time Doctor will take random screenshots of your employees’ screens as they work. And as a manager, you can view these screenshots together with the activity levels recorded when the screenshots were taken. These activity levels measure the keyboard activity per minute and mouse strokes per minute to give you an overview (in percentages) of how much work was done in a given time frame. 

In addition to screenshots, Time Doctor also allows you to record videos of the user’s screen. To help users stay focused, Time Doctor sends “distraction alerts” when the user has been away from the computer for a while. These employee monitoring features can be intrusive and counter-productive because employees can be distracted with the number of screenshots and alerts that keep popping up as they work.  

Time Doctor Reports

The reports feature is one of Time Doctor's strong selling points. It provides a total of eight reports namely the timesheet report, time use report, time use report, poor time use report, timeline report, web and app usage report, project report, and attendance report. These reports are detailed and helpful for managers to stay on top of their projects, work schedule, and workforce. 

The timesheet report gives you an overview of time worked by users per each day. In this report, time worked is represented by little progress bars and the timeframe can be changed from per day to per week or month.

The time use report also shows you how much time is tracked per individual but the analysis is further broken down to include the different tasks the user worked on, as opposed to the overall time tracked in the timesheet report. Timeline report goes even more in-depth to show you exactly how users spent their time from the moment they started tracking with Time Doctor to when they logged off.   

Time Doctor Web and App Usage Report

Poor time use report, as the name suggests, shows the time spent on unproductive websites. Web and app usage report shows all the applications each user had on as well as the time they spent on them while tracking time. 

The websites and applications that will feature in this report would have been set as “productive websites and applications” by the manager. This ensures the productive websites and apps do not end up in the poor time usage report. 

Time Doctor for Shift Scheduling

As to shifts, Time Doctor makes it possible for managers to assign work schedules. This feature works in hand with the attendance report to help you know if employees are coming in late to work, not completing the required amount of hours in a shift, or being totally absent. 

It is quite straightforward to set up. It requires that the manager adds the shift’s start and end time, and the minimum amount of hours the employee should work per shift. 

Tied to shift management, Time Doctor also offers payroll management. This feature automatically prepares payroll and works together with payment platforms to send payments to employees. It is also possible to prepare and send invoices within the software.  

Time Doctor’s Client Access’ Feature

Another one of Time Doctor’s selling points is its ‘client access’ feature. This feature allows administrators to invite clients to their Time Doctor dashboard. Clients invited have view-only access and they can see the work your business has done/is doing for them. 

This feature can be likened to how clients physically visit business organizations to be updated on work progress. It breeds transparency and fosters strong client-business relationships.

Time Doctor 2

In the first quarter of 2022, Time Doctor released a new version called Time Doctor 2. This new upgrade has the same features as the old Time Doctor (now referred to as Time Doctor classic) with added perks. An upgrade to the classic Time Doctor app is the work-life balance feature. 

With this feature, managers get ahead of employee well-being issues. It uses numerous data points such as if the employee is working long hours, late hours, or on weekends to predict how close the employee is to a potential burnout.

Who shouldn't buy Time Doctor

Time Doctor Customers

Ericsson, Keller Williams, Better Bureau Business (BBB)

Time Doctor: Best for employee-client remote collaboration

Time Doctor Stats

  • 144,000 customers use Time Doctor
  • Helped a business process outsourcing company in Texas (Personiv) save six figures in software licenses with the web and app usage feature; since they were able to tell that many of the tools they paid for were typically left unused.
  • Increased the productivity of an Egypt-based online marketplace - BookDoc - by 15%

Time Doctor Key Features

  • Activity management: Time Doctor tracks your employee’s keyboard and mouse activity levels as well as record websites visited and applications used while working. To ensure accurate time tracking, Time Doctor will automatically stop the timer once there are no activity levels recorded. The software also takes periodic screenshots of the user’s computer screen. 
  • Summary reports: Time Doctor creates and emails you daily and weekly summary reports. These reports contain hours tracked, website and app usage, and task breakdowns. Making it easier for you to measure productivity and stay up-to-day with work progress.   
  • Work-life balance feature: This feature calculates potential burnouts to help administrators in their human resource management duties.

Time Doctor also offers:

  • Offline time tracking
  • Online timesheets
  • Payroll management

Time Doctor Key Integrations

Asana, Github, Gusto, Jira, PayPal, Payoneer, Notion, Salesforce, Zoho projects

Time Doctor Pricing

Time Doctor offers three pricing plans that all come with data storage and a free 14-day trial period. The plans are as follows:

  • Basic: This plan costs $7 per user per month.
  • Standard: This plan costs $10 per user per month.
  • Premium: This plan costs $20 per user per month.
Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Time Doctor Implementation

Time Doctor Customer Success

About Time Doctor

Liam Martin was running an online tutoring business and one of the problems he had was tracking time accurately. This problem was destroying his business and he knew he had to find a way to fix it.

Soon after, he met his would-be co-founder, Robert Rawson, in a conference in Austin, Texas. The two struck a friendship that turned into a partnership that brought about Time Doctor. They both discussed the concept of helping teams better utilize their time which, in turn, makes their businesses productive and healthier. That's how the name "Time Doctor" came about. 

In a few short years, Liam and Rob bootstrapped their company to 8-figures earning $4 million in revenue with more than 140,000 paying customers.

As a next step you can visit the Time Doctor website or read about alternatives below

As a next step you can visit the Time Doctor website or read about alternatives below

FAQs

Time Doctor Alternatives

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Everhour is an intuitive tool nearly exclusively-devoted to time tracking. They stand out for being one of the few time tracking products that makes it possible for you to archive your past projects and access them whenever you want.
Unlike most other similar tools, Harvest provides numerous onboarding materials to make it easier for businesses with little knowledge of time tracking to get acquainted with the software. Harvest is also a time tracker for business intelligence enthusiasts.
Toggl Track has the most integrations as compared to other time tracking solutions in the market, along with a simple UI and productivity-centered features; some of which you get for free.
Insightful (formerly Workpuls) is one of the few AI-powered time tracking technologies in the market. This AI capability learns employee behavioral patterns during the day to give you more in-depth analysis on your team’s productivity.
In addition to being an affordable time tracking and productivity solution for businesses and individuals, Timecamp offers a self-hosting option for those that want to keep their time tracking and team performance data on a private server.
Hubstaff is a time tracker and a productivity management tool that’s great for deskless workers. They stand out for having a job site feature that uses geofencing technology to automatically track your team’s time spent on the job.
BigTime is the only software in the market that processes payments directly from the app with its proprietary payment system – BigTime Wallet – which supports ACH payments, credit cards, and debit cards.
My Hours offers 8 billing methods to choose from, ensuring you are billing your clients fairly while also accurately reflecting the rates of your actual work. This is not a common feature in most time tracking tools in the market.
Compared to other time tracking tools, Apploye is one of the most affordable, especially when you consider that it integrates time tracking, monitoring, and productivity analysis into a single platform.
Paymo features project management tools like Kanban board and Gantt chart that you would hardly find in any other time tracking software. In addition to that, you can store files up to 500GB in size on the platform which is not common to products in this category.
From Intuit, the makers of one of the most popular accounting software tools of ever, comes Quickbooks Time. It provides a centralized clock-in/clock-out platform for businesses with employees that report for work in the same location.
DeskTime makes it easy for hybrid teams to schedule their use of workspaces. This time tracking tool is made with a special focus on productivity analysis and distraction neutralization. You can track time spent on documents within tasks and projects.
Timely is a time tracking app, made with the belief that the best way to keep people productive is to place the responsibility of said productivity in their hands. They couple that with AI technology and solid customer service.
ProofHub stands out for having a chats and discussions feature that makes it possible to send personal or general messages to team members. It also allows you to take notes to record critical information.
Company HQ
Las Vegas, Nevada, The United States
Number of Employees
51-100
Year Founded

Amount Raised
Listed in our research about the Best Time Tracking Software
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