A Look At Symphony Talent's Chatbot

Phil Strazzulla, HR Tech Expert
March 15, 2021

After acquiring Smashfly, Symphony Talent added an HR chatbot to their offering, covering CRM-functionality, career sites, programmatic advertising, and talent assessments on a single tool.

What's Inside

Symphony Talent Review

The team that pioneered the recruitment marketing software space is back with the first chatbot that is tightly integrated into a leading candidate relationship management (CRM) offering.

Please note, this solution is only for companies who’re using Symphony Talent and is not available as a standalone offering.

Symphony Talent Customers

Dick's Sporting Goods, FCA, RioTinto, Mars.

Symphony Talent Stats

  • Smashfly was used by more than 600 customers worldwide.
  • They helped Dick's Sporting Goods achieve an 80% reduction in cost per applicant.
  • At Ecolab, they assisted with a 25% increase in talent network leads.
  • This solution was also instrumental to get an 86% reduction in hiring time at Regis Corporation.

Symphony Talent Resources

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Key Symphony Talent Features

  • Automation: You can create workflows that involve the chatbot in order to handle large talent pipelines
  • Recruitment Analytics: Every data point for each of your marketing efforts done within the platform (or even integrated products) is available in a central dashboard.

Symphony Talent Implementation

Symphony Talent is available as cloud-based software, a mobile application, and a desktop app.

Symphony Talent Customer Success

Symphony Talent also operates as an agency, so they can guide your team through all aspects of implementation and analyze your overall recruitment strategy. They also have a support center, a system status page, frequent webinars, eBooks, and events.

Symphony Talent Key Integrations

Symphony Talent integrates with Brazen, Paradox, Reflektive, Click Boarding, and many other tools.

What to be aware of

Symphony Talent has a fully functional CRM, programmatic ad buying, and a career site tool. This is coupled with an agency that can handle your TA team's asset creation, strategy, analytics and so much more.

Symphony Talent Pricing

Pricing is undisclosed.

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