An Expert Review of Symphony Talent's HR Chatbot - 2021

Listed in our research about the Best Recruiting and HR Chatbots

Rodrigo Vázquez Mellado, HR and B2B software analyst & advisor, tech writer, and musician Jan 06, 2022
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After acquiring Smashfly, Symphony Talent added an HR chatbot to their offering, covering CRM-functionality, career sites, programmatic advertising, and talent assessments on a single tool.

What's Inside

Symphony Talent Review

The team that pioneered the recruitment marketing software space is back with the first chatbot that is tightly integrated into a leading candidate relationship management (CRM) offering.

Please note, this solution is only for companies who’re using Symphony Talent and is not available as a standalone offering.

Symphony Talent Customers

Dick's Sporting Goods, FCA, RioTinto, Mars.

Symphony Talent Stats

  • Smashfly was used by more than 600 customers worldwide.
  • They helped Dick's Sporting Goods achieve an 80% reduction in cost per applicant.
  • At Ecolab, they assisted with a 25% increase in talent network leads.
  • This solution was also instrumental to get an 86% reduction in hiring time at Regis Corporation.

Symphony Talent Resources

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Buying HR Software? Here's some quick advice

Key Symphony Talent Features

  • Automation: You can create workflows that involve the chatbot in order to handle large talent pipelines
  • Recruitment Analytics: Every data point for each of your marketing efforts done within the platform (or even integrated products) is available in a central dashboard.

Symphony Talent Implementation

Symphony Talent is available as cloud-based software, a mobile application, and a desktop app.

Symphony Talent Customer Success

Symphony Talent also operates as an agency, so they can guide your team through all aspects of implementation and analyze your overall recruitment strategy. They also have a support center, a system status page, frequent webinars, eBooks, and events.

Symphony Talent Key Integrations

Symphony Talent integrates with Brazen, Paradox, Reflektive, Click Boarding, and many other tools.

What to be aware of

Symphony Talent has a fully functional CRM, programmatic ad buying, and a career site tool. This is coupled with an agency that can handle your TA team's asset creation, strategy, analytics and so much more.

Symphony Talent Pricing

Pricing is undisclosed.

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Symphony Talent Alternatives

HR Chatbots - ParadoxOlivia

Great AI recruiting solution

HR Chatbots - HumanlyHumanly

Great AI chatbot for mid-market

HR Chatbots - XORXOR

Great chatbot to get candidates into ATS

HR Chatbots - EspressiveEspressive

Great for HR and IT related questions

HR Chatbots - HireVueHireVue

Leading HR chatbot suite

HR Chatbots - BrazenBrazen

Best for virtual recruiting fairs

HR Chatbots - Eightfoldeightfold

Great AI for chatbot and career site

HR Chatbots - Wade and WendyWade and Wendy

Talent Sourcing AI

HR Chatbots - IdealIdeal

Top chatbot for saving recruiting time

HR Chatbots - MyaMya

AI Recruiting Assistant

HR Chatbots - Symphony TalentSymphony Talent

Deep enterprise suite

Symphony Talent Alternatives

Used by some of the world's top brands, Paradox's HR chatbot can do all kinds of useful things – schedule interviews in seconds, answer questions in any language, send reminders.
Humanly's HR chatbot for professional volume and early career hiring is simple, personalized and quick to deploy. Using its chatbot, you can automate tasks like screening, scheduling, engagement, and reference checks.
XOR has an all-encompassing HR chatbot that boasts a wide range of features: reach out to talent using their preferred channels of communication, automate tasks, manage conversations directly, and much more.
Eightfold is an AI-powered talent intelligence platform that uses top-notch technology to solve HR problems. It's trusted by global enterprises like LG and Booking.com and helps companies build productive, automated workflows.
Brazen's recruiting chatbot lets you save time by having live chats with qualified candidates anytime, anywhere. One of its standout features is that the chatbot provides candidates with replies in not only text but also video form.
Ideal lives up to its name. It's an exemplary recruitment chatbot that lets you send questionnaires, gauge a candidate's competency based on the replies, and help you screen qualified candidates.
HireVue claims to cut down your hiring time by 90% with its conversational AI and workflow recruiting automation. It's mobile-first, inclusive, transparent, and comes with an end-to-end assistance.
Espressive's employee assistant chatbot aims to improve employee productivity by immediately resolving their issues, at any time of the day. But that's not all. It also walks employees through workflows, such as vacation requests and onboarding.
After acquiring Smashfly, Symphony Talent added an HR chatbot to their offering, covering CRM-functionality, career sites, programmatic advertising, and talent assessments on a single tool.
Mya helps you recruit fast and reduce your hiring costs by automating candidate engagement in a very humanistic way. The fact that it seamlessly integrates with most applicant tracking systems is just the cherry on the cake.
Wade and Wendy focuses on automating recruitment processes. It's available to chat with talent 24/7 and will source, screen, and recommend qualified candidates to your team in an instant.