Olivia: An In-Depth Expert Review - 2021

Phil Strazzulla, HR Tech Expert
March 15, 2021

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Paradox, the company behind Olivia the chatbot, is a long-lasting vendor in HR tech with a great reputation, a remarkable customer list, and a knack for always staying in the forefront of innovation.

What's Inside

Olivia Review

Olivia, by Paradox, is one of the most robust Recruiting Chatbots out there. Their founding team has been in HRTech basically forever and have built everything from job boards in the 90s to recruitment marketing software in the 00s, and now chatbots.

Olivia Customers

Mcdonald’s, Unilever, Disney, Nestle, Aramark, CVS Health.

Olivia Resources

No items found.

Buying HR Software? Here's some quick advice

Key Olivia Features

  • Interview Scheduling: Olivia is capable of automating most, if not all, of the calendar activity related to recruiting. This includes syncing calendars, sending reminders, scheduling, and rescheduling.
  • Hourly Hiring: If you need it to, Olivia the chatbot can also hire hourly workers. It will review a resume, schedule an interview, and deliver onboarding paperwork at any time of the day.

Olivia Implementation

Paradox, the company behind Olivia, will take the majority of implementation burden off your HR team by making sure your new bot has the initial set of responses to candidates’ most frequent questions - a great way to make sure you’re setup for success.

Olivia Customer Success

Paradox a good amount of customer support and success resources. They have a help center, security and status page, and of course, a customer success department.

Olivia Key Integrations

Paradox's Olivia integrates with several 3rd party solutions including SAP Success Factors, Workday, ADP, Taleo,iCIMS, Cornerstone, and more.

What to be aware of

The possible use cases listed on the Paradox website are hourly hiring, salaried hiring, text & mobile recruiting, and conversational AI.

Olivia Pricing

The pricing of Paradox’s planning and services isn’t disclosed on their website.

» Save Money: Check out our resource on how to save money when buying HR tools

Olivia Alternatives


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