BigTime Reviews in 2022: Alternatives, Pricing, Reviews - SSR

Emmanuel Smith
Human capital management researcher
July 19, 2022

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BigTime Versus the Competition

BigTime is the only software in the market that processes payments directly from the app with its proprietary payment system – BigTime Wallet – which supports ACH payments, credit cards, and debit cards.

If you're ready to get a BigTime demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • DCAA compliance 
  • Matches employee skills with best-suited tasks
  • Proprietary payment gateway.
Cons
  • This software is one of the most expensive options in the market, especially for large teams. For example, a team of 50 should expect to pay about $2,000 per month for the premium plan.
  • Some users raised concerns about the technicality of the product’s interface. Ample training is seemingly required to use the software.

BigTime Review

BigTime is another project management-time tracker hybrid on our list. They provide time tracking and project management solutions to professional service firms in accounting, IT, engineering, legal, marketing, and consulting firms in the US, Canada, and Australia.

BigTime’s project management tools are focused on budget planning and staff utilization. The administrator can set up and assign tasks as well as plan project budgets. As work continues, the admin personnel will be able to monitor the projected budget against the actual hour tracked on a visualization dashboard, which is helpful to stay ahead of cost management. Project managers can also monitor and configure workflows using the gantt chart feature available on the platform.

BigTime Skills Matching

Skills matching is one feature peculiar to BigTime. The meat and potatoes of this feature is the ability to keep track of employee skills in order to pair them with tasks and projects that best suits their skill sets. 

Managers will be able to create a list of skills that are typically required in their firms, assign the skills to their employees, and rate them for each skill according to discretion. It is possible to add multiple skills for one staffer as well as certifications and languages. 

If you have been tracking employee skills in another spreadsheet, you can import it into BigTime with the import option made available. This option only supports CSV files though. 

BigTime Project Management and DCAA compliance

The project creation process requires a lot of patience because BigTime will request a lot of information at this stage. Information such as the name, the type of project, the cost center, and so on, are fields required to be filled. This thorough project documentation is what you would typically find in a time tracking software that is DCAA compliant.

DCAA compliance is a huge part of BigTime’s offering. Being DCAA compliant is important for professional services that take on government contracts because the Defense Contract Audit Agency performs routine audits to ensure professional service agencies are following their guidelines. BigTime ensures this compliance by putting processes in place, like appropriate documentation, enforcing management approvals on timesheets, and regular reviews, that maintains a transparent audit trail. 

BigTime Reporting

One interesting BigTime feature is their reports. Now, most time tracking softwares will have pre-built reports available, such as timesheet reports, attendance reports, payroll reports, etc., upon request. BigTime not only offers these reports, it also gives administrators the ability to create new reports using a report wizard embedded in the system. 

The wizard can also be used to customize and configure pre-built reports (e.g timesheet report) to return data in any way you want. For example, managers can decide to configure the timesheet report to only display the information for a specific client amongst the many they work for. 

Any time they click on the report, BigTime will only pull data (hours tracked, tasks completed, etc.) pertaining to that one client. This flexibility cuts across all parts of the reports section. You can also set permissions to restrict the people that can view your reports.

BigTime Invoicing and Payment Features

BigTime provides billing and invoicing features as well. Time tracked with the corresponding hourly rates is automatically calculated and prepared as an invoice that can be sent to your clients. Since BigTime also supports expense tracking, these can be included in your invoices. 

As it is with most of BigTime’s features, the invoice can be customized and configured to meet your client’s needs. You can also add brand logos, notes, company colors etc. and so on.

In addition to invoice processing and management, BigTime provides a payment system—  BigTime wallet— where users can send and receive payments. BigTime wallet supports credit cards, debit cards, and ACH payments. It is also quite easy to set up and use.  

BigTime Rewards and Referrals and Other Features

As part of their community building process, BigTime has put in place reward and referral programs. For example, if you refer a friend and they sign up, you get a $50 Amazon gift card. The rewards get bigger as your referral gets more into the system.

The BigTime team is particular about customer satisfaction so they invest heavily in upgrades. They release new features as frequently as every three to six weeks. In their recent release (March 2022), they include the ability to add custom timesheet fields, payroll reports, and user-defined dark mode UI.

Who shouldn't buy BigTime

BigTime Customers

Energy GPS LLC, Draper & associates, Edge Engineering PLLC, Amatech, Inc.

BigTime: Best for DCAA compliance

BigTime Stats

  • 2,000+ professional services trust BigTime
  • BigTime helped a global venture capital firm, Draper and associates, increase their productivity by 66%

BigTime Key Features

  • DCAA compliance: Most professional firms handle government contracts. To do so, you need to be DCAA compliant. This means meticulous time-tracking, record-keeping and transparent accounting. BigTime keeps you DCAA compliant by building your audit log.
  • Resource management: BigTime’s resource management feature makes it easier to get the best from your workforce. You can see staffers available to work on projects and match them with tasks based on their skill set rating. This helps you avoid over/under scheduling and utilization.
  • Payment processing: BigTime wallet client portal is a platform that contains all your client’s invoices. Your clients can easily select their invoices, complete their payments, and download receipts through the portal. They can also save their preferred payment methods to streamline future payments.

BigTime also offers:

  • Expense tracking
  • Reporting and analytics
  • Project management

BigTime Key Integrations

Quickbooks, Salesforce, Jira, Zapier

BigTime Pricing

BigTime’s pricing plans require a minimum of 5 users and you get a free 14-day trial period. The plans are as follows:

  • Express: This plan costs $10 per user per month (billed annually)
  • Pro: This plan costs $30 per user per month (billed annually)
  • Premier: This plan costs $40 per user per month (billed annually)
  • Enterprise: This is a custom plan that depends on your business needs.
Motivosity Recognize
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Motivosity Lead
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Free
$5 per person per month
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BigTime Implementation

BigTime Customer Success

About BigTime

BigTime is a private equity company that produces Software-as-a-Service (SaaS) productivity tools for growing professional services firms. The company was founded in 2002 by Brian Saunders— a software consultant and entrepreneur.

Initially, the company's name was Edison’s Attic, Inc. But in 2010, the name changed to BigTime Software, Inc. Prior to founding BigTime, Brian was the co-founder and CEO of a software strategy and consulting firm. Until they were acquired in 2001. He used the money he got from the acquisition to launch BigTime.

BigTime has since recorded enormous growth over the years. In 2011, they closed a $4 million Series A funding round and changed from an in-premise software to a cloud-based software. 

In January 2022, BigTime received a $100 million strategic growth investment from Vista Equity Partners— an investment firm in Texas— to further drive innovation and create value. BigTime is trusted by 2,300 professional service firms.

As a next step you can visit the BigTime website or read about alternatives below

As a next step you can visit the BigTime website or read about alternatives below

FAQs

BigTime Alternatives

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Hubstaff is a time tracker and a productivity management tool that’s great for deskless workers. They stand out for having a job site feature that uses geofencing technology to automatically track your team’s time spent on the job.
My Hours offers 8 billing methods to choose from, ensuring you are billing your clients fairly while also accurately reflecting the rates of your actual work. This is not a common feature in most time tracking tools in the market.
Timely is a time tracking app, made with the belief that the best way to keep people productive is to place the responsibility of said productivity in their hands. They couple that with AI technology and solid customer service.
Toggl Track has the most integrations as compared to other time tracking solutions in the market, along with a simple UI and productivity-centered features; some of which you get for free.
Insightful (formerly Workpuls) is one of the few AI-powered time tracking technologies in the market. This AI capability learns employee behavioral patterns during the day to give you more in-depth analysis on your team’s productivity.
Unlike most other similar tools, Harvest provides numerous onboarding materials to make it easier for businesses with little knowledge of time tracking to get acquainted with the software. Harvest is also a time tracker for business intelligence enthusiasts.
Compared to other time tracking tools, Apploye is one of the most affordable, especially when you consider that it integrates time tracking, monitoring, and productivity analysis into a single platform.
ProofHub stands out for having a chats and discussions feature that makes it possible to send personal or general messages to team members. It also allows you to take notes to record critical information.
DeskTime makes it easy for hybrid teams to schedule their use of workspaces. This time tracking tool is made with a special focus on productivity analysis and distraction neutralization. You can track time spent on documents within tasks and projects.
Paymo features project management tools like Kanban board and Gantt chart that you would hardly find in any other time tracking software. In addition to that, you can store files up to 500GB in size on the platform which is not common to products in this category.
Everhour is an intuitive tool nearly exclusively-devoted to time tracking. They stand out for being one of the few time tracking products that makes it possible for you to archive your past projects and access them whenever you want.
In addition to being an affordable time tracking and productivity solution for businesses and individuals, Timecamp offers a self-hosting option for those that want to keep their time tracking and team performance data on a private server.
From Intuit, the makers of one of the most popular accounting software tools of ever, comes Quickbooks Time. It provides a centralized clock-in/clock-out platform for businesses with employees that report for work in the same location.
Time Doctor stands out as one of the few time tracking software tools that makes it possible for users to invite their clients to access their dashboards and share some of their information.
Company HQ
Chicago, Illinois, United States
Number of Employees
101 - 250
Year Founded

Amount Raised
Listed in our research about the Best Time Tracking Software
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