13 Best Payroll Software in Canada (2024)
The best Canadian payroll software services, with in-depth info on their features, pricing, drawbacks and more.
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Top Canadian Payroll Software
As a business set up in Canada, it is only wise you are critical of the payroll vendor you choose to handle one of the most important aspects of your business. Costing organizations up to 70% of total business costs, improper handling of your labor costs can have severe impacts on your bottom line. Choosing one that is not built to understand Canadian legislation around payroll can be dire for your business in the long run.
On the other hand, well-rounded Canadian payroll software will be beneficial to your business in so many ways. Companies have recorded massive successes using some of the payrolls in this article; some as unbelievable as 1000% return on investment (ROI).
The good thing is, you don’t have to do all the hard work of looking for one that will best suit your business and will, at the same time, ensure compliance with Canadian provincial laws; we have done a good part of the work for you. We put in hours of research to bring you a list of the best payroll vendors for a variety of Canadian businesses— big, small, freelance, etc.
We will also talk about what you need to look out for before committing to a particular software, some pitfalls to avoid, and we will be answering some commonly asked questions around the topic, so stick around till’ the end.
When selecting the best Payroll Vendors for Canadian Businesses, we talked to Canada-based business owners and HR professionals in many industries to see how they were handling payroll. We also spoke to the product teams at each shortlisted software company, had demos, and got feedback from their clients.
Payroll vendors needed to excel on numerous fronts to make the final cut, and on the following three more heavily: Canadian legislation compliance, customer support, and reporting capabilities.
- Canadian Legislation Compliance: Our priority was ensuring vendors adhere to Canadian payroll legislation in an outstanding fashion. We rigorously assessed their capability to handle complex regulations, tax requirements, and statutory deductions unique to Canada.
- Customer Support: We focused on vendors providing exceptional assistance to Canadian businesses. The chosen solutions offer reliable support channels to swiftly address queries, ensuring seamless payroll operations and prompt issue resolution.
- Reporting Capabilities: Software products with comprehensive reporting features tailored for Canada were easy to earmark. Rest assured, the tools below provide diverse customizable reports, empowering businesses with insights for managing costs, compliance, and workforce optimization.
We also tried to pick tools with modern-looking UX and simple workflows that are easy and intuitive to figure out for both the payroll manager and the small business owner. For more insights into how we come up with these lists, read our general criteria for evaluating HR tech vendors.
Related HR Software Categories
Deel
PapayaGlobal
Rippling
ADP
Ceridian
QuickBooks
Wagepoint
Payworks
Wave Payroll
Humi
Knit People
Rise People
Need Help? Talk to an HR Software Advisor!
Tell us more about your company & an HR Software Advisor will help you find the right software
Deel
Deel has a robust global payroll offering that of course covers Canada as well as 150 other countries for companies that need to pay contractors and employees internationally.
PROS
- Customer support is one of Deel’s standout qualities. With around-the-clock in-app assistance and an industry-leading onboarding speed of 2-3 days, users gain access to local payroll specialists across various jurisdictions.
- This support is especially valuable for contractors navigating the complexities of establishing themselves as LLCs.
- The platform integrates with widely used business software like Quickbooks, Bamboo HR, and Greenhouse, among others. Custom integrations are available too.
- Deel's self-service approach is empowered by tech-enabled features. Our user research underscores the ease of setup; identity verification consistently takes less than 24 hours and sometimes mere minutes.
- The platform generates invoices automatically. This works for both the company and the contractor or employee's side.
- One of the best features of Deel is its customer service. They offer 24/7 in-app support and the fastest-in-class onboarding speed of 2-3 days. Users get access to local payroll experts in each jurisdiction, and support is available for contractors facing challenges setting themselves up as an LLC.
- Integrates seamlessly with common platforms like Quickbooks, Bamboo, Greenhouse, and more. They also offer custom integrations to automate and sync processes.
- Self-service approach; tech-enabled features so customers can jump in quickly and easily. Our user researchers found it quite easy to set up: the identity verification process consistently took less than 24 hours, and in some cases, it took mere minutes.
- Automated invoices, which are a breeze to do as long as they’re in English, both on the company and the contractor or employee’s side.
CONS
- Certain features, such as onboarding automation, are offered only as add-ons.
- The platform's flexibility in modifying contracts or service agreements is limited, often necessitating the use of addendums to accommodate changes.
- A $5 fee is charged per payout, which can accumulate over time, impacting cost-effectiveness, particularly for businesses managing frequent payouts.
- Currently, Deel's invoice generation is exclusive to English, which could pose constraints for organizations requiring multi-language invoicing capabilities.
- Some of Deel’s best and most powerful services, like onboarding automation, appear to be add-ons, which might be too costly for some companies
- There is little to no flexibility when it comes to altering their contracts or service agreements, so many changes would require an addendum.
- There is a $5 fee per payout
- As far as we’ve seen, it’s not possible to generate invoices in another language.
If you're looking for a Canadian payroll solution, Deel is a great option. Their offering will facilitate paying both contractors and employees in Canada. They also have a free HRIS that they recently launched in 2023. This HRIS offering includes the basic employee of record functionality, in addition to onboarding, employee engagement, and a host of other features.
If you're looking to pay employees in Canada, Deel will setup a local entity for your business, which allows you to compliantly pay employees. They will also take care of payroll taxes, necessary filings, benefits, and basically everything else you need to stay in compliance and keep your employees happy.
They also have a contractor offering in case you have non-employees that you need to pay and don't want to worry about the paperwork!
Best For
PapayaGlobal
Papaya Global simplifies payroll and benefits management for Canadian employees and contractors, regardless of location. Operating in over 160 countries, their EOR model ensures seamless operations.
PROS
- Papaya ensures swift payouts within 72 hours across 160+ countries.
- Personalized health plans for employees, tailored to their location, accessible through web and mobile platforms.
- Transparent pricing with a 60-day money-back guarantee.
- Dedicated customer success managers in your time zone for localized support.
- Starter monthly fee is reduced to $12 per employee for full-service payroll.
- Papaya Global packs the EOR services you need to do global payroll and employment compliantly in over 160 countries.
- Automated payments in over 100 currencies, 80 of them directly to the worker's bank account through its global banking partners.
- Dedicated customer support providing locations-specific knowledge regarding employment and payroll.
- End-to-end payroll guaranteed payouts in 72 hours.
- Offers four standalone solutions: data and insights, supplemental benefits & immigration support, payment services, and employee data management, making the platform more affordable and scalable.
CONS
- Limited local entities in certain operational countries; no tax penalty guarantee available.
- No provision for a free trial or plan.
- Additional costs include setup, onboarding, cycle per employee, and year-end fees, along with a refundable deposit.
- Limited integration options but access to free pre-built APIs and custom API integrations.
- No free trial or free plan.
- Doesn’t own entities in all the countries it serves. The platform forms relationships with existing local in-country partners to handle employment in a specific region on the client’s behalf.
- BI analytics reports and global immigration services cost additional fees.
- Charges extra fees for setup, onboarding, employee cycle, and tax filing. Also requires a refundable deposit.
- Built-in integration options aren’t very robust. However, the platform does offer pre-built APIs, SFTP, and custom API integrations for free.
Papaya Global is a good choice for Canadian businesses looking to pay workforces comprised of local and overseas employees. You can make sure to adhere to both Canadian and international regulations when it comes to payroll, benefits, and equity.
Their platform, which we’ve been following since early 2021, is one of the pioneering tools of the global payroll software industry. They put a software face on an employer-of-record model, making it a breeze to manage employees— and Contractors— in their 160+ jurisdictions.
The pricing, of course, varies with each scenario. That said, one of the things we appreciate about Papaya is that they have a fairly flexible offering. Regardless of your mix of Canadian and international employees, they can likely propose a package that suits your needs. The same goes for managing payroll across provinces.
Johnson & Johnson, Deezer, Wix, Fiverr, Microsoft, Intel, Toyota
- Full-Service Payroll service: Starts at $12 per employee per month, with flexible options based on operational needs.
- Payroll Platform License service: Begins at $3 per employee per location for tech upgrades.
- Data and Insights Platform License service: From $150 per employee per month, offering real-time analytics on payroll costs and headcount.
- Payments-as-a-Service service: Starting at $3 per employee per month, delivering a dedicated workforce payment platform.
- Global EOR plan: Ranges from $650 to $1000 per employee per month for comprehensive EOR management.
- Contractor Management & IC Compliance plan: Tailored services for outsourced contractors, starting at $2 per contractor per month.
- Global expertise services: Starting at $190 per month per employee, this lets you add the global health plan, immigration support, and global equity for employees.
Best For
Papaya Global is an excellent choice for Canadian businesses seeking to streamline global payroll and benefits operations, particularly for those with international hires within Papaya Global’s extensive country coverage.
We use Papaya Global to handle overall payroll administration, offer letters, benefits, etc. Their system provides us with a method of handling these operations without having to be fully versed in Peruvian employment laws.
Ease of use. Subject matter expert for international payroll. Takes away the liability of mishandling payroll due to lack of knowledge.
We started working with Papaya Global because we needed a way to pay our employees located in Peru. We are currently with a PEO and they do not cover international payroll. We have been using them for a year now.
I cannot think of anything the company could use to improve at this time.
Their pricing is more competitive than the competition.
Ease of use, knowledge base, global reach in case you need to expand to other areas, pricing.
Any organization could use their services if they have a need to handle payroll internationally and do not have internal resources that can facilitate the process.
Rippling
When it comes to Canadian payroll, Rippling can be an excellent choice because of their localized offering. Also, as a part of their recently-launched global payroll product, this portion of their broader HR suite could have you hiring people in Canada within minutes.
PROS
- Operates in CAD straight out of the box
- Strong workflow automation capabilities
- Wide analytics possibilities
- Holistic view of company outflows— headcount costs included
- All-in-one platform for employee management + PEO services offered, and even a suite of other IT products
- With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
- Operates globally with any currency
- Workflow automation
- Analytics opportunities
- Provides a holistic view of company outflows—headcount costs included
CONS
Rippling’s payroll offering is not available as a stand-alone tool. Getting the core HR platform is necessary in order to access it.
- Total buy-in to Rippling is essential
- Very SMB-oriented, in case you’re a larger company.
- New features tend to be buggy in ways that tech teams are not accustomed to fixing
Started by Zenefits alumni, Rippling focuses on supporting organizations of all sizes to streamline HR and IT, and Finance busywork with one tool. Their payroll offering, while adjacent to their broader HR tool, has grown to be able to handle international scenarios of many kinds.
As a US-based startup, a Canada-focused product was always in the cards for Rippling. While you can now use Rippling to pay people in hundreds of countries, the northernmost country in North America gets a tailored offering. You can hire Canadian employees in as little as 90 seconds, pay people in Canadian Dollars, and handle all related documents in English or Canadian French.
We’ve been well acquainted with the tool since around 2018, and we’ve had the chance to demo it and even use it as HR professionals several times since. One thing that has always stood out is the sleek design, great user interface, no-stress loading times, and great customer service.
Rippling’s pricing starts at $8 per month per user and will vary depending on which modules you’d like to use (or if you want the whole platform) and for how many people.
Best For
We used Rippling as the source of truth for all HR reporting and documentation. The prior system we used did not have the storage and reporting capabilities to be our source of truth.
The key workflows we used were onboarding, offboarding, and document signature and retention. We were able to get most of the functionality we needed for these processes, but there were a few things that didn't work the way we needed them to without buying additional workflows.
There were some basic workflows, which were unlimited and free, but there were others that required upgrades and extra charges. The core plan included one workflow, so if you needed more than that, you had to purchase additional or upgrade your plan. The way that we set up our onboarding workflow (which was specific to location), we needed several workflows to accommodate our different locations, which was not a cost-feasible upgrade. Also, if you change the trigger on the free workflow, it changes to an upgraded workflow.
Rippling is user-friendly; you do not need to be a programmer to be able to program functions on this platform. You can contribute ideas for new features or functionality. Their customer service is better than most HRIS systems.
The organization had been using an HRIS system that did not have the robust reporting, automations, or customer service they were looking for. I used Rippling with the company for about a year and a half as a super admin. We found Rippling's customer service superior to the previous system we had been using.
Implementation was easy, but I strongly recommend that someone who has done implementations previously spearhead an implementation to help bridge where you were with a previous system to where you want to go with Rippling. Setting up workflows and automations is easy in Rippling, and their technical advisors are always willing to hop on a call to walk you through any issues that you may need additional help with.
We started using Rippling as the HRIS/payroll for our US team but quickly added the Canadian team. We used it largely for headcount and reporting for all other global teams.
Only one workflow in the core plan; everything else is an upgrade. Rippling often uses their customers for BETA testing without letting them know (Rippling told us they had functionality for payroll in another country when they did NOT). It feels like they are constantly trying to upsell you and get more money out of you.
The tool is one of my favorites so far. It is very easy to use, but when you get stuck on something, they will provide live support to walk you through. Most other HRIS systems are very helpful through implementation but are hard to reach once you have completed.
People need to think about the implementation process; the new tool is probably not going to look or act like the old tool. Definitely ask if there is a demo account and work through it to see how it works.
Think about where your company is now versus where you expect to be in five years. Will the tool grow with you? How much additional expenditure will be required to scale it with your business? If there are new functions you will need to purchase in the future, will the additional expense work with your scaling budget?
Rippling is very good at taking requests from customers for new functionality. For the most part, Rippling employees only know Rippling; they don't know other platforms. So they don't know how you used XYZ brand prior and how the change in process affected your business.
Rippling is good for organizations with a growing or evolving workforce. It can house all historical HR documents, send revised documents out with the click of a button, and update workflows easily.
Rippling would not be a good fit for a small, cost-conscious organization that doesn't need all the functionality it provides or would have to pay substantially more for the add-ons.
ADP
Besides payroll, ADP Workforce provides other HR add-ons and tools that are available when you need them and sync seamlessly between each other.
PROS
- Native, all-in-one technology suite for recruitment, payroll, and compliance.
- 17 RPO service centers in 14 countries and provide services in 42 different languages.
- Dedicated team of AIRS-certified recruiting professionals.
CONS
- Technology options outside ADP’s dedicated HR tools are limited.
ADP is a trusted platform for just about anything HR, with over 70 years of experience (since 1949). They provide HCM solutions in anything related to employee management, talent management, payroll, etc. Due to their global reach, they offer payroll services both locally (within Canada) and internationally.
ADP is an all-in-one, easy-to-use system for just about any business with any number of employees. This is evident in their payroll packages designed according to business size.
With ADP Workforce, you can either get the Essential package, Enhanced package, Complete package, and the HR Pro - each with varying tools and add-ons of course. And if you feel the need to upgrade, you can easily switch between these packages.
- Signature Aluminium Canada Inc.
- pt Healthcare Solutions Corps
- Intertape Polymer Group
ADP offers tailor-fitted prices for their services depending on the number of employees you have and the size of our business. They generally do not give out the prices on their packages outright, so you would have to request a quote to get an idea.
Best For
ADP is a good choice for just about any company of any size looking to get a quality payroll solution without compromising on the price.
I use ADP weekly to provide employees with resources they might need. It could be for a pay stub, to calculate how much they make in 2 weeks, or to check their right to work. I especially like the feature that links to e-verify. That has been very helpful to us. We also use ADP for benefits and open enrollment. I also often point employees or former employees to the tool for self-service options.
I like that our data sits in one place - makes it easier to find. I especially like the link to e-verify, that brings me peace of mind. I also enjoy the way the user experience is set up for the pay profile.
I was not a part of the organization when they decided to begin using ADP. My understanding is, we were using a PEO, and decided to move in-house utilizing the ADP tool. It's been great for payroll and for onboarding employees. I have used it for 2.5 years at this organization within HR, and as a user at other companies. ADP has been great for managing benefits, employee pay statements, etc. It is nice to have a system that employees can self-serve.
I am not sure if I am unaware or if we just haven't done this, but I wish ADP linked to our HRIS. It has been difficult to enter manual data and an integration would be helpful. Sometimes, I also feel like the user experience as a whole is a bit wonky. It is not always the most intuitive tool to use.
I have not really used other competitors, so I can't speak to this question.
Consider integrations with your HRIS and how that would work - how manual would your processes be? Ask yourself how open enrollment could benefit from this tool. Additionally, consider how employees would find the user experience. Consider which options you will utilize and how you will communicate about them. Also, talk to ADP about what their customer service setup will look like for your organization, what will the level of support be?
The e-verify feature has been a big one. It’s been great to have that functionality for our business.
I'd say a mid to large but imagine it is good for smaller organizations, too. Large-size organizations can benefit from having data in one place.
I am not sure smaller organizations could afford the tool and get the use they would need out of it.
Ceridian
Ceridian allows you access and audit payroll data anytime you want during the pay cycle.
PROS
CONS
Ceridian provides an innovative cloud-technology payroll and HR solution in their Dayforce platform. Dayforce makes it possible for you to manage all your HR and Payroll transactions in one single database.
Most users commend the flexibility of the system as it allows you to access and audit payroll data at any time during the pay cycle, allowing more time for reviews and a more accurate payroll documentation.
- The BlueMan Group
- Harley Davidson inc.
- Air Canada Jazz
Dayforce payroll tool starts at $10.00 per employee per month.
Best For
Ceridian Dayforce is a good option for small and medium-sized businesses (SMBs) looking to grow and will need the flexibility to opt for other HCM options in the future. It can also be used by large corporations.
Ceridian is a tool we rely on every day for our hourly employees in our plants. It serves as a convenient platform for them to log their time and manage their calendars. Each employee can easily input their time, authorize it, and save the entries without any hassle. What makes Ceridian even more impressive is its self-troubleshooting capability. If any issues arise, the system promptly identifies the problem and provides instructions on how to correct it. This feature is particularly valuable to us, as it eliminates the need for us to individually assist employees over the phone when they encounter time inputting issues. The timekeeping sheet functionality is the primary aspect of Ceridian that we heavily utilize and rely on.
I like the features of Ceridian Dayforce. It's a very user-friendly HR tool that our hourly employees can maneuver effortlessly. The system troubleshoots itself if there's an error.
Our organization was in need of a more user-friendly timekeeping software for our hourly employees located across various plants in our US campuses. We required a consistent payroll and time management system that could be seamlessly implemented across all offices. After exploring multiple HR tools, we ultimately chose Ceridian. The impressive functionality and user-friendly features of Ceridian caught our attention, allowing us to streamline timekeeping processes for all employees nationwide without any issues. Specifically, we opted for the Ceridian Dayforce version, and the transition to this HR tool has been highly satisfactory. In fact, we have enthusiastically recommended it to several partners and clients who collaborate with our individual plants.
Occasionally, the troubleshooting function of Ceridian can be somewhat perplexing when attempting to identify the root cause of an issue. In the past, we have encountered login problems where employees have had difficulties logging in correctly. Another minor inconvenience we have noticed is that when inputting time, the screen does not automatically display the current day but rather defaults to the beginning of the month.
Ceridian stands out as a highly user-friendly timekeeping software compared to many of its competitors. What sets Ceridian apart is its exceptional customer service, with its team readily available to address any inquiries or issues that may arise. Personally, I have a strong preference for Ceridian over other alternatives we have tested primarily due to its superior functionality.
The primary factors that influence our purchasing decision are the user-friendly nature of the software and its comprehensive features related to timekeeping. Additionally, the troubleshooting function performs effectively, even when dealing with a large group of hourly employees simultaneously logging in.
While I'm not entirely certain, I don't recall the HR tool having the troubleshooting function from the beginning, but I could be mistaken. It appears that Ceridian recognized the importance of addressing the timekeeping challenges faced by larger companies operating on a nationwide scale. They dedicated efforts to meet the specific requirements of such corporations and enhance their capabilities to effectively manage timekeeping across the entire country.
I think it fits larger organizations best.
Maybe smaller companies due to its high monthly cost.
QuickBooks
Quickbooks is easy to use and it integrates with just about any other accounting, financial, and HR software.
PROS
- Unlimited pay runs, auto full-service payroll, and same-day deposits included.
- Supports unscheduled payrolls and automatic year-end tax filings.
- Reminders for tax readiness provided.
- Pricing transparency. 30-day free trial available.
CONS
- No employer app.
- More expensive than some competitors like Patriot.
- Limited third-party integrations.
- No global payroll features.
Quickbooks is perhaps the most popular accounting software in the market, revered by many for its dedication to providing accounting software suites that help businesses manage clients, finance, and inventory. They also offer a comprehensive payroll solution to business organizations.
Intuit’s Quickbooks is characterized by its simplicity and friendly interface. Plus, they offer a 30-day free trial.
You pay a $20 monthly base subscription rate for Quickbooks payroll and $3 extra for each employee you add.
Best For
Small businesses that just want to get their payroll done without the bells and whistles of an HCM software suite.
First and foremost, we utilize the invoicing functionality to create and send professional invoices to our clients. This feature allows us to track payments, send reminders, and easily manage our accounts receivable.
In addition, QuickBooks helps us with tax tracking by enabling us to categorize income and expenses appropriately, making tax preparation more efficient. This feature ensures that we have accurate records and can easily generate reports for tax purposes.
Another important aspect of our QuickBooks usage is the mileage and expense tracking. We utilize the built-in tools to record and categorize our business-related mileage and expenses, ensuring that we have a comprehensive record for reimbursement or tax deductions.
The reporting capabilities are vital to our organization as well. We leverage the various reporting options available to gain insights into our financial performance, monitor cash flow, track profitability, and make informed business decisions based on real-time data.
Finally, QuickBooks serves as our central hub for transaction tracking. We record and categorize all our financial transactions, including sales, purchases, and payments, in order to maintain accurate and up-to-date financial records.
- QuickBooks integrates seamlessly with other business tools and software
- It allows us to customize our needs and only pay for what we use
- It integrates with other vendors to help us streamline processes
I have used it for almost 3 years and tried different versions. I chose QuickBooks because it provides a user-friendly interface, comprehensive features, industry recognition, seamless integration capabilities, and scalability options—all of which contribute to efficient financial management and supports the organization's needs.
It is easy to switch between versions as business needs change (add or remove payroll option, etc). One of the primary reasons we selected QuickBooks is its widespread adoption and industry recognition. QuickBooks is widely regarded as a leading accounting software solution, trusted by millions of businesses worldwide. This reputation reassured us of its reliability and stability.
It offers scalable options that can accommodate our organization's growth and evolving needs. As we expand, QuickBooks provides the flexibility to add additional features or upgrade to more advanced versions to support our changing requirements, ensuring long-term viability for our financial management system.
- There are so many versions and it's hard to find directions for the one that we use at that time
- It is nearly impossible to talk to a human being
- During the sales process they will give you as much attention as you need but as soon as you are in, you are pretty much on your own
- Quickbooks offers many different options and they will cater to your business needs (just make sure you do your due diligence at the beginning before they close the deal)
- EVERYONE knows about Quickbooks so it's easy to use and clients have no problem paying you via QB
- However, many other similar tools will offer live support or even a dedicated account manager. Even though it may cost a little more but this might be a dealbreaker to some businesses.
- Know exactly what you need it to do for you and clearly specify it during the sales process. Make sure you do not overpay for something you will not use
- Make sure you stay within budget and pay attention to special pricing as most plans will offer discounted costs but only for the first few months.
- Check that your bank and other third-party vendors will integrate with QB. While a lot of them do, not all.
They evolve all the time by adding new versions to accommodate everyone's needs (last time I checked there were 45).
Small to Medium, independent contractors, startups.
This helps us explain it better to readers of the review, and proves you are a customer of the product with access to the tool
Wagepoint
Wage point boasts a particularly intuitive design and user-friendly interface, great for the average user.
PROS
CONS
Wagepoint is a Canadian payroll software company founded in 2012. It has everything you need to pay your employees and contractors while staying compliant with payroll regulations.
This software was built with the small business owner in mind as it is evident in the simplistic design that can be operated by just about anybody.
- Quickbooks
- Xero
- Slack
The price for WagePoint’s payroll software is a monthly base fee of $20 and an additional $2 per employee.
Best For
Wagepoint works well for sole proprietors, startups, and any small business with less than 100 employees.
To pay employees. Complete any federal and provincial deductions. Send CRA what's needed. Offer employees a pay stub.
- Simple user interface.
- Inexpensive compared to others.
- Canadian company.
To pay employees in Canada. Wanted something easy to set up, quick to set up and inexpensive.
Doesn't integrate with much. Very limited functions. Barely any features. Bare bones. Poor customer service, there's no number to call. And, they charge for help.
Simple, limited features, cheap.
If you have more than 5 employees, I'd recommend picking another provider.
Individual entrepreneurs.
Larger organizations.
Payworks
Payworks makes it easy and seamless to switch from any payroll provider. Plus, it generates lots of customizable and shareable reports.
PROS
CONS
Payworks inc. is a Canadian company that provides total workforce management solutions, HR tools, and of course, cloud-based payroll for Canadian organizations. Established in 2000, they have since made a name for themselves as Canada’s trusted payroll solution provider.
Payworks especially stands out for its excellent understanding of Canadian tax laws. Unlike most small business payroll solutions, Payworks also processes Quebec payroll. Making it an excellent choice for any Canadian business.
- Meridian Farm Market
- Standard Motors
- Oxford Learning Centre
- Statoil Canada
The price for Payworks’ payroll software is a monthly base fee of $20.90 and an additional $2 per employee.
Best For
Small businesses, corporations, and franchises especially.
I primarily use Payworks to set up and manage payroll schedules, process salaries and payments, handle human resources operations, and manage tax matters. I also use this tool as a filing system for employee records, onboarding, offboarding, benefits, and other administrative tasks.
This tool provides resources and job aids for HR processes and manages employee compensation and their journey within the company. Its self-service feature makes it easy for employees to review their portal, where they can access their pay stubs, request time off, add overtime, and bank their time.
- Payworks offers a one-stop-shop for queries regarding payroll, HRM, compensation, and employee management systems and records, which makes the processes efficient and effective and reduces the need for multiple HRM tools.
- It provides real-time data for employees and the company, allowing you to customize any report related to payroll, compensation, time off, overtime, and banked time.
- It ensures compliance with labor laws and provides security measures to protect both employees' and the company’s confidential information.
- Payworks is user-friendly; you don’t need to be an HR expert to navigate through the tool.
We wanted an accurate payroll system for our company’s HRM, compensation, and employee management processes that would reduce our administrative tasks and improve efficiency and accuracy. We needed a tool that helps us comply with provincial and federal labor laws.
Prior to Payworks, we were completing all the tasks manually, which was time-consuming and often prone to human errors. This tool has provided us with a one-stop-shop platform that simplifies the process, provides accurate data, complies with labor laws, and increases the efficiency and effectiveness of our HR operations.
- Sometimes, it is challenging to integrate Payworks with other systems and software, which impacts workflow and data management.
- Some of the reporting features may not always be customizable to meet the employer’s needs, which could affect work effectiveness.
- Some features under the Human Resources tabs are underutilized, as there is an opportunity to make them more customizable to cater to clients' needs.
The biggest value-added feature is having a dedicated case manager for your company, which makes a significant difference in utilizing this tool to its fullest. The ease of use helps reduce training time and errors. Even if you don’t have an HR expert on your team, they help you understand the processes and impacts of the tool. They provide many resources and articles with step-by-step guidance to address any HR-related queries. It also offers reporting and analytics tools that provide valuable insights into workforce metrics, payroll data, and HR trends.
When buying a tool, one should always consider a user-friendly platform that can be a one-stop shop for both employees and employers. It should offer features that meet specific HR needs. Investing in a good platform that reduces data duplication and improves efficiency across the board is essential. Lastly, employee confidentiality is very important, and thorough research should be done before making a decision that may impact personal and confidential information.
Payworks continues to refine its processes and operating systems to remain a user-friendly tool for all. This tool has consistently enhanced its features to keep up with changing provincial and federal regulations and laws. Its ongoing enhancements of HR operating systems aim to reduce the amount of extra administrative tasks, allowing employers to invest more in their company’s development and growth. I highly recommend this tool for small to medium-sized businesses looking for an HR solution.
Small to medium-sized businesses can certainly benefit from Payworks.
In my opinion, Payworks may not be a good fit for large organizations with over 100 people.
Wave Payroll
It is very affordable, easy to use, and its accounting software is free to use as an add-on.
PROS
CONS
A subsidiary of Wave Financial, Wave Payroll is a management solution designed to simplify and automate payroll processes. It is primarily built for payroll but you can connect the software to the Wave accounting platform for heavy-duty accounting such as invoicing and receipt management.
Wave payroll costs a $20 base fee per month and an additional $6 per active employee or independent contractor paid. Also, you get a 30-day free trial with Wave Payroll.
Best For
Freelancers, small businesses, and sole proprietorships with very few employees (<50).
We used Wave Payroll weekly to process payroll. However, we found it lacking in additional HR functions that other software provides. This limitation became increasingly problematic as our HR needs grew. The absence of comprehensive features forced us to look for alternative solutions. We needed a platform with more options to manage our HR tasks effectively.
- It interfaced well with the bookkeeping.
- The pricing was good with the per-person add-on, not paying for more than needed.
- The interface was fairly easy to understand and navigate.
The company invested in Wave Payroll a couple of years ago, hoping it would simplify our payroll process compared to our existing method. However, we only used it for a few months before switching to another solution. The software was slow and did not deliver the improvement we had anticipated. The lack of efficiency and unmet expectations led us to seek an alternative. Ultimately, Wave Payroll did not meet our needs as hoped.
- Wave Payroll lacks detailed reporting options, limiting payroll analysis.
- It does not have the option to automatically run payroll.
- There is no support for additional benefits, so we had to manually enter deductions.
We switched to another software that had the option to run payroll automatically and offered more options for benefits deductions.
You should consider Wave Payroll if you're okay with manually running payroll and how in-depth the reporting needs to be. Also, consider if running non-cash benefits through payroll is important to you.
We didn't use Wave Payroll long enough to see any changes.
Small businesses that don't have bigger HR needs will find Wave Payroll helpful.
Anyone needing more automation or detailed reporting will not find Wave Payroll robust enough to suit their needs.
Humi
Humi lets HR managers improve benefits administration by centralizing information about benefits cards, health spends, employee profiles, and multi-level plans on a single platform.
PROS
CONS
Humi is designed to help small to medium-sized businesses (SMBs) automate payroll and HR tasks. A peculiar feature of Humi is that you get your HR and payroll in one place, thereby eliminating dual entry.
The fully integrated system is easy to use and can literally run payroll in just three clicks.
To get the price of their payroll package, you will have to reach out to get a quote as they do not disclose their prices.
Best For
Canadian SMBs with 5 to 500 employees
Knit People
It is 100% Canadian and you can set up the platform to run your payroll on autopilot.
PROS
CONS
Knit people is a Canadian payroll software company that provides simplistic HR and payroll solutions for small and medium-sized businesses. Being 100% Canadian, Knit keeps up-to-date on tax and employment legislation in Canada, thereby helping you stay compliant with strict tax legislation in places like Ontario and Quebec.
Unlike other systems, this Canadian payroll software performs some complex operations that are peculiar to Canadian businesses like WSIB reporting, ROE filing, and employee health tax (EHT) remuneration for companies that are in Ontario or have employees that reside in the province.
The software is also easy to set up and it features a very simple user interface.
Knit people’s payroll software goes for a flat rate of $39.00 per feature per month.
Best For
Startups, small and medium-sized businesses, as well as accountants that manage payroll for their clients.
Rise People
Excellent customer support.
PROS
CONS
Rise people is also a 100% Canadian payroll software company. Though relatively young in the industry, they have made a tremendous impact and have helped many Canadian businesses manage employee engagement and payroll.
The software is easy to use and everything is laid out perfectly so you can customize your screen to suit your preferences.
- Timecode Lab
- Annex Pro
- Crohn’s and Colitis Canada
- CF Canadian Financial
You will need to contact Rise People to get a quote on their packages. For small businesses that have less than 20 employees and just want to run payroll, you can get Rise Lite for free.
Best For
Small and medium-sized businesses in Canada that want HER together with their payroll, but do not want the hefty and expensive packages Ceridian and ADP provide.
Push Operations
Push Operations offer an integrated solution with all your operations (payroll, time tracking, etc., in one tidy interface).
PROS
- Seamless integration with POS systems
- Proactively prevents break violations with timely alerts for enhanced compliance
- Tailored reporting options to extract precise insights for informed decision-making
- POS system integration
- Eliminate break violations through proactive alerts
- Customized reporting
CONS
- Some of the users we consulted raised concerns about the intuitiveness of the interface, prolonged loading times, and occasional unexpected logouts from the platform.
- Some users have reported issues like a confusing interface, long loading times, and the platform logging out randomly.
Push operations provide a fully integrated solution that allows you to utilize data from scheduling, time tracking, and other HR applications in your payroll activities.
They offer robust features that are ideal for Canadian businesses of any type. However, due to their integrated functionality, they are specifically good for businesses with hourly employees. Note that Push Operations only offer payroll as an add-on. They are more of an HR product that caters to the needs of small Canadian businesses.
Push Operations has three base plans - Starter, Pro, and Premium. The Starter plan costs $4 per employee per month, Pro costs $5 per employee per month, and Premium costs $8 per employee per month. To get payroll as an add-on, you have to pay an additional $6 per employee per month with any of these plans.
Best For
Businesses that have hourly employees and multi-locational businesses with 50 employees or more.
Canadian Payroll Software Use Cases
Earlier on we mentioned that it is important to pay attention to the software you choose to run your payroll, hence the review of the payroll vendors above. However, we never really mentioned the general manner in which these payroll systems can be useful. Here are some use cases for a typical Canadian payroll software:
- Recruiting support: Payroll systems can help in the recruiting process by providing support like background checks to improve your chances of making a good hire.
- Business management: Most, if not all, Canadian payroll software offer reporting and analytics which can provide insights that can be crucial in key business decision-making.
- Onboarding: Some Canadian payroll systems offer onboarding tools to help new hires acclimate with their new work environment.
- Human capital management: Payroll software makes gathering employee data (personal, banking, financial, tax, etc.) much easier and well-coordinated.
Pitfalls To Avoid When Buying Payroll Software for Canada
The main pitfall you need to be aware of in Canadian payroll software is the inability to process multi-provincial payroll. Many times, employers get into business with a payroll vendor only to find out they cannot run Quebec or Ontario payroll. The tax laws in these regions are strict and they change a lot. Only a few established payroll vendors like Ceridian and ADP, or fully Canadian vendors like Knit and Rise people have the resources to keep track of these changing laws in order to stay compliant.
For employees based outside of Canada, employer of record companies are a convenient solution.
Benefits and ROI of Using Canada-Specific Payroll Software
Payroll is a very complicated and exhausting process. It is even more complex in Canada, where the premiums and insurances to be deducted differ from province to province. If you resort to outsourcing your payroll, you should be ready to pay up to $200 per employee per year.
Using payroll software and potentially employing the services of a professional employer organization can make a world of difference in your finances. Contrary to the $200 you have to pay per employee, a typical payroll software vendor will charge you, at most, $10 per employee per month. Totalling $120 per employee per year.
Payroll systems also save you time. Quickbooks, for example, can save you up to 40 hours per month. Calculating these man-hours, you will be saving a lot of money that can be recycled into the business. Still on Quickbook, because it saves users up to 40 hours per month, you can potentially save $3,000 in tax savings. The same goes for other payroll software that is equally efficient.
Furthermore, payroll systems are constantly up-to-date with local and international laws on payroll and taxes. This protects users from lawsuits and fines resulting from non-compliance.
Besides, as you keep expanding, you would want to conduct your payroll operations in-house and that is possible with the right payroll software. All in all, the right payroll systems can be a great investment in the short and long run.
Canadian Payroll Software Pricing Models
When it comes to Canadian payroll software, there are two major pricing models, and most times, vendors prefer to combine both models. So what are these two pricing models you ask?
- Flat rate: In this pricing model, vendors charge you a fixed price per month or annually, depending on which you prefer. If you are going to be using vendors that charge a fixed rate, it is best you choose the annual plan because it always comes with a discount. And it is worth it in the long run.
The good thing about this model is that you can run payroll for as many employees as you want without paying a dime extra. You can also bring in new hires without having to worry about incurring additional costs. This pricing model is fit for small businesses looking to grow and expand. - Per employee per month: This model is self-explanatory and just a few Canadian Payroll Software vendors offer this type of pricing model solely. Usually, this model comes with a fixed base price you need to pay per month, then an additional amount for the number of employees you choose to run their payroll. This model is fit for businesses that have a lot of contracted employees.
Key Features You Should Look Out For in Canadian Payroll Software
There are several payroll management systems in the market, each with its defining features and attributes. As an employer, human resource manager, or payroll officer, it is imperative you choose one that specifically addresses the needs of your business. In doing so, however, you must look out for these features in any Canadian payroll software you choose:
Compliance
One thing about Canada is that the law changes as you move from province to province, especially tax laws. For example, it is compulsory for employers to pay what is known as the employee health tax (EHT) in Ontario and British Columbia. This is not the case in other provinces. Whatever Canadian payroll software you choose, it must have an adept understanding of Canada’s provincial tax laws.
Tax Management
This is perhaps one of the most important features you should look out for. Your Canadian payroll software must be able to remit monthly, quarterly, or bi-monthly (depending on your preference) tax deductions to the appropriate agencies - the REVENU Quebec for the province of Quebec, and the Canadian Revenue Agency (CRA) for other provinces in Canada. The software must be able to calculate and deduct the three basic tax remittances accurately and according to recent rates. These deductions include income tax, the Canada Pension Plan (CPP) contributions, and employment insurance(EI) premiums.
Direct Deposit
The whole point of having a payroll management solution is so you can pay your employees on time and with ease while staying compliant. A direct deposit option eliminates the stress of going to cash a cheque in a bank, and you also save time and money by avoiding printing paychecks.
Reporting
Your Canadian payroll software should be able to generate important reports when you need them. Reports like pre-post payroll journal, pay run audit report, cash requirement reports, and so on, ensure your pay run is error-free. Reports and analytics also provide insight into the financial aspects of the business.
Demo Questions to ask Your Canadian Payroll Software Providers
Payroll software vendors usually provide demos so you can get acquainted with their system before you commit. We recommend you schedule demos with several payroll vendors to arrive at the one that best suits your business and preferences. We have curated some questions you can ask during this process:
- How much does your service cost for my business (number of employees)
- Does your software allow for multiple users?
- What additional service do you provide?
- How will the pricing change when I want to scale?
- Can your system generate a record of employment (ROE)?
- Can my employees view their pay statements and T4's online?
- Does your system integrate with other business management tools? If so, what are they?
- How much control do I have over the payroll process?
- Does your software automatically submit my CRA, WCB, or WSIB remittances?
- Do you handle Alberta and Quebec payroll?
- Do you handle international payroll?
- What are the measures you have put in place to ensure you stay on top of Canada’s changing tax laws?
- Does your software automatically upload the EFT file (Electronic Funds Transfer) to my company's bank?
- What are your payment options?
- What metrics have you used to prove the effectiveness of your solution, and where can I see these in my analytics dashboard?
- Does your software allow for mid-month advances or special pay runs?
- Besides Canada Pension Plan (CPP) contributions and Employee Insurance (EI) premiums, what other premiums, deductions, and contributions do you remit?
Implementation: How do You Get Started With the Best Canadian Payroll Software?
We have mentioned 10 different payroll systems in this review and all of them have their unique interface and functionality. No matter the differences, setting up and running with these Canadian payroll solutions typically follows the same procedure:
- Set up: The first thing you want to do with your payroll software is to set it up to run per your business policies. Policies around holidays (paid or not), general benefits (like accommodation, etc) should be inputted in the system so when the payroll is to be run, these policies will take effect. The setup stage also involves you inputting your business information (business name, location, business number, etc) into the system.
- Add Employees: The next thing you want to do is add employees. Most systems allow you to add employees to tabs where you can fill in all their necessary information and allocate a monthly salary. While filling the employee tabs, you will be required to collect their TD1 forms and add their tax codes.
- Run Payroll: After setting up your system and adding your employees, the next step is to pay them. Some payroll software can automate this process - all you have to do is input the pay frequency and necessary tax information, and the system will run the calculations, deduct the taxes, and pay the employee the net salary after all the deductions. We, however, advise you to manually control some aspects of this process. For example, when an employee has reached the maximum Canadian Pension Plan (CPP) annual contribution before the year runs out, you can “uncheck” this deduction to avoid inaccurate tax remittance which, in turn, affects the employee’s pay and payroll data.
- Make Remittance: Most Canadian payroll software will automatically calculate and deduct remittances from the wages you paid your employees. Some go a step further by actually filing and submitting these remittances to the CRA or REVENU Quebec, depending on your province.
- File T4s/ T4As/ Releve 1s: At the end of the year, your payroll software will file your end-of-year summaries and distribute them to your employees.
In most payroll software, customer success representatives, who are Canadian payroll experts, help with the aforementioned procedures. If you are a new business set up in Canada or perhaps you simply need help navigating the turbulent waters that are business payroll, you shouldn’t have any problems.
Others are self-service putting you solely in charge. Again, these payroll software vendors are here to serve your specific needs. Whatever your preference, there is always a solution for you.
FAQs
What is payroll software?
Payroll software is a cloud-based solution that provides automated payments to employees of a business organization. Payroll software helps with anything from filing taxes, generating reports, storing data, and so on.
Why is Quebec’s payroll different from other provinces?
Canada’s system of government allows for different provinces to enact their own statutory laws.
Unlike other provinces where you have to pay Canada Pension Plan (CPP), in Quebec, employees pay the Quebec Pension Plan (QPP) and this differs in rates.
Moreover, while you submit remittances to the Canada Revenue Service (CRA) in other provinces, you submit to REVENU Quebec in the province of Quebec.
What is the best Canadian payroll software for small businesses?
All the payroll software companies we mentioned here, such as Push Operations, Humi, Intuit, and Ceridian Dayforce, are great bets for most Canadian companies. For small businesses processing payroll in Canada, the following are even better:
- WagePoint
- Payworks
- Wave Payroll
- Rise People
Last Advice About Buying Canadian Payroll Software
If you’ve made it this far, you will likely choose a payroll solution that fits your business perfectly. That being said, we recommend you always follow SSAFE - Security, Support, Affordability, Features, and Ease of use. Once all those are in place, you are very likely to end up with a good deal.
As a final word, if your business involves hiring a lot of remote employees outside Canada, you will want to be compliant with international legislation in their respective regions. Choosing one of the best international payroll companies to run your payroll is your best bet. You get to pay your employees with ease without having to worry about whether or not you are breaking any laws.
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