TARS Expert Reviews, Pricing, Alternatives - SSR 2022

Noah Edis
HR Tech writer and content marketer
May 16, 2022
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TARS Versus the competition

Perfect for mid-sized businesses, TARS is an easy setup, highly customizable chatbot for websites or WhatsApp, with features that complement various sales funnel stages and customer journey.

Pros
Cons

TARS Review

Founded in 2016, TARS has grown to include experts in machine learning, business scaling, and chatbot stories. This multi-awarded chatbot platform provides an expansive library of pre-built templates, a drag-and-drop builder, and over a thousand integrations for comprehensive data analytics. Chatbots can be published as a standalone page, on your website, or on WhatsApp.

Who shouldn't buy TARS

Some features, such as Zapier and Notion integrations, are still in the beta or developing stage, which means errors can occur here and there.

TARS Customers

  • Vodafone
  • University of California
  • Irvine
  • Daimler
  • American Express
  • Bosch

TARS Stats

  • Trusted by over 500 global brands
  • Supported 9,000 creators
  • 16,000 bots built
  • 12 million conversations

TARS Key Features

  • Pre-built chatbot templates: Create a conversation workflow using over 1,000 pre-built templates.
  • Geolocation keyboard: TARS can personalize conversations to match the user's location for a more effective lead generation.
  • Date-time scroller: This automates booking appointments through chat.
  • File upload: Users can upload know-your-customer (KYC) documents like IDs via chat.

Other features in TARS are:

  • Multilingual support
  • Analytics and reporting
  • Rich media

TARS Key Integrations

Integrate TARS with Google Calendar, WhatsApp, API, Google Ads, HubSpot, Zendesk, Google Tag Manager, Stripe, and Razorpay. The platform can also integrate with other apps and systems through Zapier, Integromat, and API.

TARS Pricing

You can choose among the three plans:

  • Business: This comes with one web chatbot, 5,000 chats a month, three users, and one chatbot designed by Tars experts.
  • Premium: This tier includes all Business Plan features, as well as support for technical and payment integrations.
  • Enterprise: This plan features all Premium inclusions and comprehensive support for marketing and customer service workflows.

All plans include a 14-day free trial, though you'd need to contact TARS for exact pricing.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

TARS Implementation

Once you have chosen your plan, you can create a chatbot from existing templates categorized by industry or build one from scratch. You can create your chat flow on the Chatbot Canvas by adding gambits, which are single back-and-forth conversations between the chatbot and the user. Then, publish the chatbot and test it out.

TARS Customer Success

Help docs, chat support, and a dedicated customer success manager are provided in all TARS plans. On the other hand, chatbot optimization and support for technical integrations are offered only in Premium and Enterprise tiers. TARS also has a private Facebook group where users can ask questions or give advice to other community members.

About TARS

TARS Alternatives

Chatfuel is a no-coding platform for Facebook and Instagram that lets you build a chatbot in three minutes with its user-friendly interface perfect for beginners.
ManyChat is a flexible chatbot software tool that works in various communication channels from social media to text messaging, providing customization and analytics.
Designed for sales automation, MobileMonkey offers an intuitive interface and a patented Omnichat tool perfect for various users ranging from agencies to social media influencers.
Trusted by big brands like UNICEF, Botsify is an omnichannel chatbot platform you can integrate with over 100 third-party apps and also offers a customizable drag-and-drop interface, live chat, and various marketing tools.
Playful, fun, and engaging, Pandorabots is an open-source platform that takes chatbots to a whole new level by creating human-like virtual agents through real-time animation integrations.
Supporting over 50,000 companies globally, Drift has an ecosystem of conversational marketing and sales platforms to make B2B revenue generation and customer retention as effortless and real-time as possible.
Flow XO is an affordable, no-code artificial intelligence chatbot platform offering a wide range of marketing tools across multiple messaging platforms.
As the first AI-powered chatbot platform in the cloud, LivePerson is a well-graded global brand that provides tools for understanding customers, scaling designs, and improving conversions.
A trusted chatbot for big brands like IBM and Amazon, Intercom offers three conversational solutions for support, marketing, and sales for various kinds of enterprises.
Used by some of the biggest global brands, Dialogflow is a versatile natural conversation interface that developers and linguists can use to leverage the capabilities of the Google Cloud.
Powered by Meta, Wit.ai is a no-frills API that developers can deploy, modify, and improve to create natural-language platforms that support chatbots, smart homes, and mobile apps and devices.
With small businesses in mind, Tidio allows entrepreneurs to harness customer service interactions to generate more sales, with fully customizable conversation tools that users can deploy in 5 minutes or less.
SnatchBot helps small businesses scale quickly with customizable, easy-to-use bot platforms that can automate administrative tasks and enrich customer interactions online.
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