TARS Expert Reviews, Pricing, Alternatives - SSR 2022
Perfect for mid-sized businesses, TARS is an easy setup, highly customizable chatbot for websites or WhatsApp, with features that complement various sales funnel stages and customer journey.
What's Inside
Founded in 2016, TARS has grown to include experts in machine learning, business scaling, and chatbot stories. This multi-awarded chatbot platform provides an expansive library of pre-built templates, a drag-and-drop builder, and over a thousand integrations for comprehensive data analytics. Chatbots can be published as a standalone page, on your website, or on WhatsApp.
Some features, such as Zapier and Notion integrations, are still in the beta or developing stage, which means errors can occur here and there.
- Vodafone
- University of California
- Irvine
- Daimler
- American Express
- Bosch
- Trusted by over 500 global brands
- Supported 9,000 creators
- 16,000 bots built
- 12 million conversations
- Pre-built chatbot templates: Create a conversation workflow using over 1,000 pre-built templates.
- Geolocation keyboard: TARS can personalize conversations to match the user's location for a more effective lead generation.
- Date-time scroller: This automates booking appointments through chat.
- File upload: Users can upload know-your-customer (KYC) documents like IDs via chat.
Other features in TARS are:
- Multilingual support
- Analytics and reporting
- Rich media
Integrate TARS with Google Calendar, WhatsApp, API, Google Ads, HubSpot, Zendesk, Google Tag Manager, Stripe, and Razorpay. The platform can also integrate with other apps and systems through Zapier, Integromat, and API.
You can choose among the three plans:
- Business: This comes with one web chatbot, 5,000 chats a month, three users, and one chatbot designed by Tars experts.
- Premium: This tier includes all Business Plan features, as well as support for technical and payment integrations.
- Enterprise: This plan features all Premium inclusions and comprehensive support for marketing and customer service workflows.
All plans include a 14-day free trial, though you'd need to contact TARS for exact pricing.
Once you have chosen your plan, you can create a chatbot from existing templates categorized by industry or build one from scratch. You can create your chat flow on the Chatbot Canvas by adding gambits, which are single back-and-forth conversations between the chatbot and the user. Then, publish the chatbot and test it out.
Help docs, chat support, and a dedicated customer success manager are provided in all TARS plans. On the other hand, chatbot optimization and support for technical integrations are offered only in Premium and Enterprise tiers. TARS also has a private Facebook group where users can ask questions or give advice to other community members.
