MobileMonkey Expert Reviews, Pricing, Alternatives - SSR 2022
Designed for sales automation, MobileMonkey offers an intuitive interface and a patented Omnichat tool perfect for various users ranging from agencies to social media influencers.
What's Inside
Founded in 2017, MobileMonkey dubs itself the best text messaging platform for sales automation. It lets businesses get more leads and give better customer experiences by automating text messages across different channels, including webchats, Instagram, Facebook, and SMS.
MobileMonkey offers many great chatbot features, including an intuitive interface and visual builder, custom fields and tags for user segmentation, and keyword recognition. Moreover, it has a patented Omnichat tool that lets users create a single chat content to be used across other supported platforms.
ManyChat does not offer conditions to apply logic in improving chatbot flows compared to other advanced competitors.
- Sofa Mania
- Toyota
- Big Guys Pizza
- Veterans United Home Loans
- Century 21
- Hush Puppies
- Yoga Club
- VMWare
- DocsApp
- Outdoorsy
- SEJ (Search Engine Journal)
- 1.1 billion GB worth of data processed
- Over 80% open rates for Facebook messaging and SMS
- 10x increase in Instagram growth and engagement
- Omnichat: Create a bot for one channel and use the same chat content for the rest of your platforms. Get all customer communications in a single unified chat inbox.
- Live agent reroutes: Give timely automated responses to customer queries while urgent concerns are rerouted to live agents to provide excellent service.
- Chat blasts: Schedule and send engaging content, campaigns, and offers in bulk to your Facebook Messenger contacts, with up to ten times higher open rates compared to email blasts.
- Facebook Ad Upgrade: Improve lead capture and automate follow-ups with click-to-Messenger Facebook Ads and Sponsored Messages.
MobileMonkey also offers:
- Auto-response to Facebook comments
- Built-in lead magnets
- Audience segmentation
- Analytics
MobileMonkey can integrate with over a thousand business systems and apps, including Gmail, Slack, Twitter, MailChimp, WordPress, Shopify, Zendesk, and Jira, through their public API and Zapier.
MobileMonkey offers three different chatbot products, each with its own pricing plans:
- Agencio is a chatbot designed for digital and creative agencies, franchises, and growing marketing and customer service teams. It offers a custom plan with pricing on request.
- FunnelPro is ideal for in-house marketers for 24/7 chat automation across SMS, web chat, Instagram, and Facebook Messenger
- InstaChamp is created for SMBs, creators, and brands tailored for Instagram users.
- The Startup Edition starts at $59 per month for one user, 1,000 send credits, 3,000 contacts, and one multi-channel inbox.
- The Growth Edition is offered at custom pricing for unlimited users, 10,000 send credits, 10,000 contacts, and one multi-channel inbox.
After signing up, users can utilize MobileMonkey's drag and drop chatbot builder to easily create chat content, dialogues, content widgets, and test conversation flows.
MobileMonkey offers support through Help Docs with tutorials and FAQs, a Facebook Community Group, and email. Support hours are on weekdays from 9 AM to 6 PM EST. Customers can also add premier consulting to their subscription plan to learn advanced strategies in messenger marketing.
