MobileMonkey Expert Reviews, Pricing, Alternatives - SSR 2022

Noah Edis
HR Tech writer and content marketer
May 16, 2022
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MobileMonkey Versus the competition

Designed for sales automation, MobileMonkey offers an intuitive interface and a patented Omnichat tool perfect for various users ranging from agencies to social media influencers.

Pros
Cons

MobileMonkey Review

Founded in 2017, MobileMonkey dubs itself the best text messaging platform for sales automation. It lets businesses get more leads and give better customer experiences by automating text messages across different channels, including webchats, Instagram, Facebook, and SMS.

MobileMonkey offers many great chatbot features, including an intuitive interface and visual builder, custom fields and tags for user segmentation, and keyword recognition. Moreover, it has a patented Omnichat tool that lets users create a single chat content to be used across other supported platforms.

Who shouldn't buy MobileMonkey

ManyChat does not offer conditions to apply logic in improving chatbot flows compared to other advanced competitors.

MobileMonkey Customers

  • Sofa Mania
  • Toyota
  • Big Guys Pizza
  • Veterans United Home Loans
  • Century 21
  • Hush Puppies
  • Yoga Club
  • VMWare
  • DocsApp
  • Outdoorsy
  • SEJ (Search Engine Journal)

MobileMonkey Stats

  • 1.1 billion GB worth of data processed
  • Over 80% open rates for Facebook messaging and SMS
  • 10x increase in Instagram growth and engagement

MobileMonkey Key Features

  • Omnichat: Create a bot for one channel and use the same chat content for the rest of your platforms. Get all customer communications in a single unified chat inbox.
  • Live agent reroutes: Give timely automated responses to customer queries while urgent concerns are rerouted to live agents to provide excellent service.
  • Chat blasts: Schedule and send engaging content, campaigns, and offers in bulk to your Facebook Messenger contacts, with up to ten times higher open rates compared to email blasts.
  • Facebook Ad Upgrade: Improve lead capture and automate follow-ups with click-to-Messenger Facebook Ads and Sponsored Messages.

MobileMonkey also offers:

  • Auto-response to Facebook comments
  • Built-in lead magnets
  • Audience segmentation
  • Analytics

MobileMonkey Key Integrations

MobileMonkey can integrate with over a thousand business systems and apps, including Gmail, Slack, Twitter, MailChimp, WordPress, Shopify, Zendesk, and Jira, through their public API and Zapier.

MobileMonkey Pricing

MobileMonkey offers three different chatbot products, each with its own pricing plans:

  • Agencio is a chatbot designed for digital and creative agencies, franchises, and growing marketing and customer service teams. It offers a custom plan with pricing on request.
  • FunnelPro is ideal for in-house marketers for 24/7 chat automation across SMS, web chat, Instagram, and Facebook Messenger
  • InstaChamp is created for SMBs, creators, and brands tailored for Instagram users.
  • The Startup Edition starts at $59 per month for one user, 1,000 send credits, 3,000 contacts, and one multi-channel inbox.
  • The Growth Edition is offered at custom pricing for unlimited users, 10,000 send credits, 10,000 contacts, and one multi-channel inbox.
Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

MobileMonkey Implementation

After signing up, users can utilize MobileMonkey's drag and drop chatbot builder to easily create chat content, dialogues, content widgets, and test conversation flows.

MobileMonkey Customer Success

MobileMonkey offers support through Help Docs with tutorials and FAQs, a Facebook Community Group, and email. Support hours are on weekdays from 9 AM to 6 PM EST. Customers can also add premier consulting to their subscription plan to learn advanced strategies in messenger marketing.

About MobileMonkey

MobileMonkey Alternatives

Chatfuel is a no-coding platform for Facebook and Instagram that lets you build a chatbot in three minutes with its user-friendly interface perfect for beginners.
ManyChat is a flexible chatbot software tool that works in various communication channels from social media to text messaging, providing customization and analytics.
Trusted by big brands like UNICEF, Botsify is an omnichannel chatbot platform you can integrate with over 100 third-party apps and also offers a customizable drag-and-drop interface, live chat, and various marketing tools.
Playful, fun, and engaging, Pandorabots is an open-source platform that takes chatbots to a whole new level by creating human-like virtual agents through real-time animation integrations.
Supporting over 50,000 companies globally, Drift has an ecosystem of conversational marketing and sales platforms to make B2B revenue generation and customer retention as effortless and real-time as possible.
Perfect for mid-sized businesses, TARS is an easy setup, highly customizable chatbot for websites or WhatsApp, with features that complement various sales funnel stages and customer journey.
Flow XO is an affordable, no-code artificial intelligence chatbot platform offering a wide range of marketing tools across multiple messaging platforms.
As the first AI-powered chatbot platform in the cloud, LivePerson is a well-graded global brand that provides tools for understanding customers, scaling designs, and improving conversions.
A trusted chatbot for big brands like IBM and Amazon, Intercom offers three conversational solutions for support, marketing, and sales for various kinds of enterprises.
Used by some of the biggest global brands, Dialogflow is a versatile natural conversation interface that developers and linguists can use to leverage the capabilities of the Google Cloud.
Powered by Meta, Wit.ai is a no-frills API that developers can deploy, modify, and improve to create natural-language platforms that support chatbots, smart homes, and mobile apps and devices.
With small businesses in mind, Tidio allows entrepreneurs to harness customer service interactions to generate more sales, with fully customizable conversation tools that users can deploy in 5 minutes or less.
SnatchBot helps small businesses scale quickly with customizable, easy-to-use bot platforms that can automate administrative tasks and enrich customer interactions online.
Listed in our research about the Best Chatbot Software
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