MobileMonkey is a sales automation and conversational engagement tool that businesses, agencies, and social media influencers can use to discover new prospects, nurture leads, and engage their audience effectively. Their patent-pending Omnichat technology allows automated chat marketing across various messaging platforms.
Founded in 2017, MobileMonkey dubs itself the best text messaging platform for sales automation.
It enables businesses to engage with their customers across a myriad of communication platforms, including but not limited to WhatsApp, Facebook Messenger, SMS, Instagram, and email. This is made possible through Omnichat, their patent-pending technology for automated chat marketing. It allows you to send marketing campaigns, drip campaigns, and chat blasts to your entire audience or a particular segment across multiple channels at the same time. Omnichat also features a multi-channel chat inbox that agents can use to follow up on or tag conversations.
Apart from this, you can connect top-of-the-funnel marketing channels such as ad landing and social media pages to MobileMonkey to capture leads. Leads can then be engaged and nurtured through targeted messages and active sales outreach.
MobileMonkey is primarily a sales automation tool. If you’re an SMB looking for a simple chatbot solution for your customer support team, then there are other better-suited options in the market.
Toyota, VMWare, Hush Puppies, Yoga Club, and Outdoorsy
MobileMonkey can integrate with over a thousand business systems and apps, including Gmail, Slack, Twitter, MailChimp, WordPress, Shopify, Zendesk, and Jira, through their public API and Zapier.
MobileMonkey offers three different chatbot products, each with its own pricing plans:
MobileMonkey can be used by agencies, social media influencers, and businesses of all sizes. That being said, marketing and sales teams will especially find this tool helpful in discovering new prospects, nurturing leads, and engaging their customers.
After signing up on MobileMonkey's website and choosing a paid plan, users can utilize the drag-and-drop chatbot builder to easily create chat content, dialogues, content widgets, and test conversation flows.
MobileMonkey offers support through Help Docs with tutorials and FAQs, a Facebook Community Group, and email. Support hours are on weekdays from 9 AM to 6 PM EST. Customers can also add premier consulting to their subscription plan to learn advanced strategies in messenger marketing.
Larry Kim founded MobileMonkey in 2017 with the intention of creating a product that marketers can use to engage with their customers across different messaging platforms.