MobileMonkey Expert Reviews, Pricing, Alternatives - SSR 2022

4.7
(20)
Pavithra Dennis
Engineer, digital marketer, and technical writer
November 12, 2022

Contributing Experts

No items found.
We spend hundreds of hours researching the best HR and recruiting software so you don’t have to.  We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software.  However we may earn a small fee if you click on vendor links on this page.
Learn more

MobileMonkey Versus the Competition

MobileMonkey is a sales automation and conversational engagement tool that businesses, agencies, and social media influencers can use to discover new prospects, nurture leads, and engage their audience effectively. Their patent-pending Omnichat technology allows automated chat marketing across various messaging platforms.

If you're ready to get a MobileMonkey demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • MobileMonkey's automation capabilities are a class apart. The ability to send bulk messages and sales campaigns across various communication channels is a valuable feature.
  • MobileMonkey's chatbot provides live chat support, making it easy to transfer conversations to a live agent when human interference is needed.
  • Users have reported that MobileMonkey has excellent customer support.
Cons
  • MobileMonkey does not allow users to create custom reports from the reporting dashboard.
  • While you can create a chatbot in various languages, you cannot easily translate your chatbot to another language - it requires you to manually copy and translate your entire conversational flow.

MobileMonkey Review

Founded in 2017, MobileMonkey dubs itself the best text messaging platform for sales automation.

It enables businesses to engage with their customers across a myriad of communication platforms, including but not limited to WhatsApp, Facebook Messenger, SMS, Instagram, and email. This is made possible through Omnichat, their patent-pending technology for automated chat marketing. It allows you to send marketing campaigns, drip campaigns, and chat blasts to your entire audience or a particular segment across multiple channels at the same time. Omnichat also features a multi-channel chat inbox that agents can use to follow up on or tag conversations.

Apart from this, you can connect top-of-the-funnel marketing channels such as ad landing and social media pages to MobileMonkey to capture leads. Leads can then be engaged and nurtured through targeted messages and active sales outreach.

Who shouldn't buy MobileMonkey

MobileMonkey is primarily a sales automation tool. If you’re an SMB looking for a simple chatbot solution for your customer support team, then there are other better-suited options in the market.

MobileMonkey Customers

Toyota, VMWare, Hush Puppies, Yoga Club, and Outdoorsy

MobileMonkey: Sales outreach and lead generation automation solution

MobileMonkey Stats

  • MobileMonkey has processed over 1.1 billion GB worth of data
  • MobileMonkey can be used to capture 7-15x more leads from top-of-funnel marketing activities
  • MobileMonkey allows you to search and connect with over 100 million prospects using 10,000 interest-based signals

MobileMonkey Key Features

  • Omnichat: Create a bot for one channel and use the same chat content for the rest of your platforms. Get all customer communications in a single unified chat inbox.
  • Live agent reroutes: Give timely automated responses to customer queries while urgent concerns are rerouted to live agents to provide excellent service.
  • Chat blasts: Schedule and send engaging content, campaigns, and offers in bulk to your Facebook Messenger contacts, with up to ten times higher open rates as compared to email blasts.
  • Facebook Ad Upgrade: Improve lead capture and automate follow-ups with click-to-Messenger Facebook Ads and Sponsored Messages.

MobileMonkey Key Integrations

MobileMonkey can integrate with over a thousand business systems and apps, including Gmail, Slack, Twitter, MailChimp, WordPress, Shopify, Zendesk, and Jira, through their public API and Zapier.

MobileMonkey Pricing

MobileMonkey offers three different chatbot products, each with its own pricing plans:

  • Agencio is a chatbot designed for digital and creative agencies, franchises, and growing marketing and customer service teams. It offers a custom plan with pricing on request.
  • FunnelPro is ideal for in-house marketers for 24/7 chat automation across SMS, web chat, Instagram, and Facebook Messenger. The pricing for this plan starts at $119 per month, billed annually. 
  • InstaChamp is created for SMBs, creators, and brands tailored for Instagram users. Pricing starts at $9.95 per month.
  • The Startup Edition starts at $59 per month per user and includes 1,000 send credits, 3,000 contacts, and one multi-channel inbox.
  • The Growth Edition is offered at custom pricing for an unlimited number of users, 10,000 send credits, 10,000 contacts, and one multi-channel inbox.
Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

MobileMonkey is Best For

MobileMonkey can be used by agencies, social media influencers, and businesses of all sizes. That being said, marketing and sales teams will especially find this tool helpful in discovering new prospects, nurturing leads, and engaging their customers.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

MobileMonkey Implementation

After signing up on MobileMonkey's website and choosing a paid plan, users can utilize the drag-and-drop chatbot builder to easily create chat content, dialogues, content widgets, and test conversation flows.

MobileMonkey Customer Success

MobileMonkey offers support through Help Docs with tutorials and FAQs, a Facebook Community Group, and email. Support hours are on weekdays from 9 AM to 6 PM EST. Customers can also add premier consulting to their subscription plan to learn advanced strategies in messenger marketing.

About MobileMonkey

Larry Kim founded MobileMonkey in 2017 with the intention of creating a product that marketers can use to engage with their customers across different messaging platforms.

As a next step you can visit the MobileMonkey website or read our research on the Best Chatbot Software.

As a next step you can visit the MobileMonkey website or read our research on the Best Chatbot Software.

MobileMonkey Alternatives

No items found.
Trusted by big brands like UNICEF, Botsify is an omnichannel chatbot platform you can integrate with over 100 third-party apps and also offers a customizable drag-and-drop interface, live chat, and various marketing tools.
Ideal for small businesses, Snatchbot is a customizable, easy-to-use, no-code bot platform that can automate administrative tasks and enrich customer interactions online. It offers integration with a host of apps, live chat support, and advanced analytics that you can use to analyze your chatbot's performance.
ManyChat is a flexible chatbot software tool that works in various communication channels from social media to text messaging, providing customization and analytics.
Perfect for mid-sized businesses, TARS is an easy setup, highly customizable chatbot for websites or WhatsApp, with features that complement various sales funnel stages and customer journey.
As the first AI-powered chatbot platform in the cloud, LivePerson is a well-graded global brand that provides tools for understanding customers, scaling designs, and improving conversions.
Supporting over 50,000 companies globally, Drift has an ecosystem of conversational marketing and sales platforms to make B2B revenue generation and customer retention as effortless and real-time as possible.
Flow XO is an affordable, no-code artificial intelligence chatbot platform offering a wide range of marketing tools across multiple messaging platforms.
Used by some of the biggest global brands, Dialogflow is a versatile natural conversation interface that developers and linguists can use to leverage the capabilities of the Google Cloud.
Pandorabots is an open-source chatbot builder that uses Artificial Intelligence Markup Language (AIML) to design conversational flows and human-like virtual agents, a.k.a avatars, through real-time animation. Pandorabots can be used to build chatbots on various communication channels such as Facebook Messenger, Twitter, WhatsApp, SMS, and Telegram.
A trusted chatbot for big brands like IBM and Amazon, Intercom offers three conversational solutions for support, marketing, and sales for various kinds of enterprises.
Powered by Meta, Wit.ai is a no-frills API that developers can deploy, modify, and improve to create natural-language platforms that support chatbots, smart homes, and mobile apps and devices.
Geared toward SMBs and enterprises, Freshchat is an omnichannel conversational engagement solution with no-code, easy-to-build chatbots and AI-powered messaging.
Chatfuel is a no-coding platform for Facebook and Instagram that lets you build a chatbot in three minutes with its user-friendly interface perfect for beginners.
With small businesses in mind, Tidio allows entrepreneurs to harness customer service interactions to generate more sales, with fully customizable conversation tools that users can deploy in 5 minutes or less.

FAQs

Company HQ
Boston, Massachusetts, United States
Number of Employees
25+
Year Founded
2018
Amount Raised
Undisclosed
Listed in our research about Chatbot Software
You might also be interested in the following buyer guides:
Applicant Tracking SoftwareEmployee Recognition SoftwareVideo Interview Software

Review Methodology

We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Check out this guide to learn how we evaluate vendors before featuring them in our buyer guides.

Advice on buying HR Tech

Join 20,000 HR Tech Nerds who get our weekly insights