An Expert Review of Leapsome's Employee Engagement Solution - 2021

Author Phil Strazzulla, HR Tech Expert, Harvard MBA, Finance and Software Nerd
Phil Strazzulla: HR Tech Expert, Harvard MBA, Finance and Software Nerd
September 20, 2021

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Leapsome is highly flexible; you can choose to build on their best-practice surveys and questionnaires developed by psychologists or customize everything — from questions to timelines and anonymity settings.

What's Inside

Leapsome Review

With customizable, easy-to-set-up employee engagement surveys, Leapsome allows you to measure the pulse of your company culture and make strategic decisions based on real-time insights. The platform also features Natural Language Processing and Machine Learning technologies that analyze written responses to open-ended questions, helping you quickly uncover sentiment, identify common themes, and undertake data-driven actions to tackle the biggest challenges.

Leapsome Customers

Mercedes Benz, Spotify, Trivago, Eventim, Babbel, Plus Dental

Leapsome Stats

  • More than 1.2m unique pieces of feedback are shared across the Leapsome platform
  • 99% customer satisfaction for interactions with Leapsome’s success team

Leapsome Resources

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Key Leapsome Features

  • Feedback and engagement surveys
  • Employee recognition
  • 1:1 meetings
  • Performance reviews
  • Goals and OKRs management 
  • Analytics and automations
  • Onboarding
  • Training

Leapsome Implementation

Leapsome Customer Success

Leapsome has training videos and articles for customers to self-serve. It also has implementation support and dedicated customer success management to ensure all customers get started and continue using the platform successfully.


Please note: Leapsome’s customer success team’s services are only available to customers who implement Leapsome with an annual contract of €3600 (or $4200) or more. However, their email support and Help Center articles, videos and best-practice resources are always available for all customers.

Leapsome Key Integrations

Leapsome integrates with several HRIS, project management, and communication tools including Bamboo HR, Personio, HiBob, G Suite, Active Directory, Slack, Microsoft Teams, and Jira.

What to be aware of

Leapsome Pricing

Leapsome’s pricing depends on the number of your employees, the modules you want to use, and the length of your contract. Its modular pricing starts from $7 per user per month when billed annually. To get a detailed quote, contact Leapsome’s sales team. You can also test out Leapsome free of charge for a full 14 days - no credit card required.

» Save Money: Check out our resource on how to save money when buying HR tools

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